We've lived in home for eight years and it's been a nightmare from the beginning, had…read more electrical problems, plumbing problems, the wall paint interior and exterior very cheap, exterior walls are cracking all over the place, moldings are warping, Rockwall's cracking. Very cheap cabinets in the kitchen and this year 7/21/26 after eight our two story is leaking because the material they put up on out story supposedly is cheap. A roofer and an adjuster just came and told us this, and our Homeowner won't cover it because it's not hail or wind damage. It's a beautiful model and I it in the beginning, but it was just very cheap. I wish I could remember the name of the guy that countless times promised to fix things and never did. He was a big fat Mexican guy. "Sofia 1-B"

Best home Builders in Elpaso,Texas bought a 2025 house 4bd 2bath house in 2025 and have had…read moreexcellent service everything was taken care of and all work orders were done ASAP landscape in front yard with two trees and four bushes in front house in Excellent Condition they deserve at least 10stars from me and I am a Veteran and used VA and am very Happy with our house Excellent Builder call me to see my house at any time.

CareFree Homes from the beginning to end was excitement, wow factor, stressful, anxiety and at the…read moreend we decide NOT to go with the home. Few issues, Quality of workmanship ( know your construction process), Hope you get a supervisor that know how to handle out of town buyers. Repesentative from Carefree never reach out to help with the situation of the construction of the home. The only person we had was the sale person Carefree homes who is AWESOME. ( Only after we decide not to get the Home than we bacame Clients and not that friendly self. I thought he was different from his TEAM, BOOM BOOM ROOM). To be fair with CareFreeHomes you need to be there with the whole process. And with a good Sales person who generally cares for your interest, a good supervisor who communicates with the right anwers the process should go well. Before you chose CarefFree Homes do your HOMEWORK. With reviews, quality of work , and there up grades are Ridiculous. You can go to any homes being build so you can look and make your own judgement calls. IF anyone would ask If I would recommend to buy a CAREFREE HOME I would say use your common sense, both partners need to feel the home and you need to see yourselves in the home in the furture. So yes and no I will never give answer to purchase CareFree Homes you have to make your decision. One thing I will say is most of the price for CareFree Homes you will find homes with most of the Upgrades Already included. Peace out Buying a home isn't what you think it will be, so be ready for it all. Texas we will be there soon.

Carefree homes have horrible customer service. Crappy job from one corner to the other. Tons of…read moreproblems found during blue taping n some never got fixed. They never respond to texts or emails. Always have stupid answers for all your concerns. It's like a team created to steal your money, rob you n make your life miserable.

I feel truly blessed that I had this amazing opportunity to become a Palo Verde Home (PVH) family…read moreand would like to share my experience. I first heard PVH through word of mouth in 2019. All I know is that the builder provides a high quality home. I heard PVH used to provide custom-build home but they no longer doing that anymore. I haven't had a chance to visit any PVH model home until Sept. 2020. It was located in west El Paso Cimmaron Canyon area. First impression, absolutely love it! In late Oct. 2020, I signed the contract with PVH for Acacia CIM (4 bed and 2 bath) ! I feel truly blessed that I got to live in Cimmaron Canyon area. I've been waiting for about 8-9 months for it to be ready. During that period, PVH and real estate agent did a great job keep me informed on construction progress at different phases. I receive quick response whenever I have questions regarding building phase. I've been living in my house for 3+ months. Absolutely love my house! 1) Everything that I selected during color selection process had been provided. There's no surprise during private inspection, home owner orientation, and final walk through. 2) I love the way PVH provided a home orientation video before final walk through. It let us know what to expect during final walk through which make the entire process smooth and efficient! 3) All of the cabinet comes with excellent quality! (I choose brown) 4) PVH did a great job on painting! 5) Absolutely love the upgraded kitchen counter top and upgraded range hood! 6) Love the bathroom materials provided. High end quality! 7) It's an energy saving home which save me lots of money on electricity! 8) Love the basket that PVH provided during closing date. You can tell from small things that PVH is a detail oriented company. I highly recommand PVH home to everybody looking for a house in El Paso area!

I strongly recommend thinking twice before purchasing a home from this builder. My experience has…read morebeen extremely disappointing due to poor construction quality, terrible customer service, and a complete lack of responsiveness when it comes to warranty repairs. The homes are poorly built, and when problems arise, getting the builder to address warranty issues is extremely frustrating. They either fail to respond to service requests or take an unreasonable amount of time to address them. In my case, I ended up paying out of my own pocket for repairs that should have been covered under the builder's warranty simply because they took too long to respond. This is unacceptable, especially considering the significant financial investment involved in purchasing a new home. Buying a new home should provide peace of mind, not additional expenses, frustration, and constant follow-ups for problems that should have been corrected by the builder. Based on my personal experience, I do not recommend this builder. The poor workmanship, lack of accountability, and unacceptable warranty service have made this a very disappointing experience. I would not purchase another home from this builder.

Don't not rent here! we had bad experiences at palms apartments! Manager is no help. over charging…read morefor water. Always nosy on your living when they don't have the facts straight.Mold on the restrooms. cabinets old and infestation of ants . we called corporate office and they didn't help us. saying it's our responsibility for pest control. ants coming out from outlets and between cabinets and dishwasher. we also put camaras for our protection and they wanted deposit and for us to sign a contract!

When ever you see a Tropican homes, run for your life because you will be throwing your money away…read morewhen you buy it. They build low quality houses, they use cheap labor and at the end they will never respond when you contact the warranty division to restore or repair anything that is not functioning correctly.

Had the pleasure to do business with ICON on their commercial side. This organization is well run…read moreand very focused in their approach to deliver true value to the community. Samira Lopez their CFO is smart and fair. Their warranty is extremely solid we had some issues with one of the roof and some plumbing issues. The Icon team stepped in and addressed the problems immediately. This was done months after the sale so the company stay behind their product.

From the owner: During the design-build process, we can design a custom home from scratch or modify one of our…read moreexisting plans to meet your needs and desires. Our company offers an endless amount of choices and is open to building every variety, size, and shape of home. As you can see from our gallery, we have experience with homes ranging from the traditional all the way to the high-end modern. Call us or use our website's contact form for more information about our custom home building services. Contact your local builders to finally attain your dream home. We look forward to putting together a house just for you and your family.

Legacy construction cheated on materials listed on contract: OSB 1/2 was paid for as per contract…read morebut they used cheaper priced OSB The roofers did not do proper measurements so the whole wood structure was not aligned and falling off.

Awesome place. Reliable and fair prices. Excellent customer…read moreservice. Friendly people

We LOVE our new home! We had an amazing experience throughout the whole process. We had heard…read morehorror stories of other builders taking up to two years to build and raising their prices mid-construction - Pointe did not do that to us. They finished our house in 7 months and they honored the agreed upon price, and didn't try to nickel & dime us for things. In fact, when we went to the color selection, the girl helping us would say to us "The builder is going to upgrade this for you" "the builder is going to include this for you" "The builder wants to give you this"...we were so shocked and amazed at all the things he was doing in our favor. The foreman on-site, Richie, was very helpful and always went out of his way to answer our questions and fix little things that we would see on the spot. The owner, Mr. Villalobos, was so friendly and humble and very approachable; and the staff is just amazing. Our house is the Lail Modern Prairie floor plan.

We bought our home brand new, and after only 3 years we are now spending thousands of dollars…read moreredoing our bathroom floors and shower walls due to poor craftsmanship. This has been incredibly frustrating and disappointing. Once the shower floor tile was removed, it became obvious why the failure happened the base underneath was mostly sand mix with very little concrete and was crumbling apart. The shower walls showed similar issues and now also need repairs. A shower in a newer home should not be falling apart this quickly. Homeowners work hard for their money and should not have to deal with major bathroom reconstruction only a few years after moving into a new build. We expected quality workmanship and durability, but unfortunately that was not our experience. I hope this review encourages this builder, Pointe Homes, to improve their construction standards and quality control moving forward.

Again, this is a display of dishonesty from the company, because the reply to my review stated we…read moremoved into our home with only 2 outstanding punchlist items, I'll clarify how many punchlist items we actually had since they obviously don't care enough to keep track: 1. Caps on our great room chandelier were left dangling from the chains when they should've been secured to the cedar beam. According to the painter, the builder (you) said it was because it was missing screws. It wasn't. That was fixed 3 weeks after we moved in and only after we said we'd call the owner himself if that's what it took to fix it. 2. The glass door to our wine room was missing. It's taken 8 visits and it is still NOT done. 3. Missing one oven in kitchen. Was installed 1 week AFTER closing. 4. Pantry doors missing. Was just completed last Friday and only after 8 visits and them having to redo the doors completely. 5. Scratched appliances. Your subs damaged our range as they were moving and installing it in multiple places. The door was replaced a week and a half ago and the trim still hasn't been replaced. 6. Dents and scratches in microwave. Was replaced/fixed a week AFTER closing. 7. Master carpet was glued down instead of stretched properly. Completed 2 AFTER closing. 8. Cabinet hardware missing in the studio. Completed 2 weeks AFTER closing. 9. Missing towel bar in secondary bath. Completed 2 weeks AFTER closing. 10. Towel bar not properly installed in master bath. Completed 2 weeks AFTER closing. As anyone can see, there was much more than 2 things that were on our punchlist. Their PM knew about it but probably didn't reveal those things just like he wasn't willing to give us a survey unless we promised to recommend them. We weren't satisfied with the condition of our home. We were forced to move in because we had thousands of dollars tied into mover's and move out fees from our apartment. We actually postponed closing 2 days because all of these things were outstanding on the first closing date. In fact, we were so disgusted with the PM and the state of our home that we told them to forgo any pomp and circumstance that the company usually does because it was all a farce. The VP and PM told us that two employees I referred to in my original review were fired, one left because she moved out of town, and the other left to take a job with another builder; that's 4 of 7 employees we dealt with. The remaining three are still at the company. so their explanation that the pandemic was the reason why is false. The company still fails to accept that the level to which they claim to treat all of their customers was not met. We STILL have outstanding issues in our home and instead of accepting responsibility and doing the right thing they continue to make excuses. The fact that reply is filled with mistruths proves even further that they only care about looking good on paper and not in practice.

Updating this review to 4 stars due to the significant progress made by the builder and our…read moreOUTSTANDING project manager, Jimmy Barker. There's been a tremendous amount of concerted effort to get our build across the finish line. Stay tuned, and continue following our journey on Instagram @ boernebuild_dr

We've had a terrible experience with this company. We bought our brand new home in 2015, and it has…read morebeen nothing but trouble with horrible customer service. Completely horrible. Leaking garage roof, non-code compliant dryer vent, missing tub jet, faulty windows, broken appliances, cracked driveway, the list goes on and on. We even tried to get the city involved, with no real results. We were told we wouldn't need a home inspection before purchase because of th e new construction warranty. What a total joke! Our neighbor's Kalesa roof has also leaked. RUN AWAY from this builder.

From the owner: When you team up with an affordable home builder, your dream of owning your own home can begin to…read morematerialize without being a burden to your finances. If you would like more information on hiring an affordable home builder in El Paso, contact Kalesa Homes TODAY!