0 stars.. beware of this business
March 6, 2023 I came in and had a cleaning done at my local dentist office. I have two dental insurances and my husband had one. We both had cleanings done this day and provided our insurance ahead of time when we scheduled appointments. We left and heard no issues regarding our insurance.
From the cleaning, I was told I had a cavity. I came in March 24th 2023 for the cavity filling and again presented my two insurances and had no issues arise or comments made.
My filling hurt and clearly did not fix the problem. I came back again later that month to have them replace the filling as they said maybe it didn't settle right . Again nothing brought to my attention here regarding the insurance.
Few months go by and I STILL am having extreme pain and sensitivity where the two fillings were done. So they suggest a root canal that is scheduled for July24th 2023. They put in a temporary crown at this appointment . Again, nothing brought to my attention regarding insurance issues with my two insurance providers. I was told this would cost $50 as I am double covered. I was very relieved at the cost.
I come back a few months later for my real crown and it is extremely discolored and yellow compared to my other teeth... I said this is way too discolored to go in my mouth and they said they would order a new one. Again, I confirmed this would not cost anything additional . They confirmed no, still $50 which I will pay once the final crown comes in. 9/5 they put the new crown in. I go to pay the $50 I was told and am now told that it will be over $400 and that one of my insurances actually isn't even accepted here. I said why wasn't this brought to our attention earlier? My husband never received a bill for his cleaning from March 2023 and that was the alleged insurance that wasn't taken there. They said oh we just wrote it off. They refused to honor their initial quote of $50. I never signed any treatment plan agreeing to pay over $400. I never wanted it to have to come to this as I don't want to hurt a small business but their negligence in giving me horrible care and also insurance negligence needs to be known.. I urge you to go somewhere else. I am still dealing with the pain of the dental trauma they caused me and unable to eat on my right side. read more