We attended the Hocus Pocus Drag Brunch today. Show was fun and entertainers were great. No bad seats in the venue, VIP tix not needed. Service was dreadful and we kept having to flag our wait person to order food & drinks. Half hour to get drinks. They ran out of silverware so we were given plastic forks, no knife. My meal was mediocre at best and toast came out bone dry. Food comes from neighboring restaurant so takes a while. read more

Desert Ridge Improv - Comedy Clubs Near Me - Phoenix, Arizona

We had a great time at the JR de Guzman show! But the two drink minimum is ridiculous. We had just come from dinner and had our fill of alcohol, so we just had waters. They were EXPENSIVE! Oh well, I guess that's to take care of the overhead??? read more

Zai, our server, was absolutely wonderful! So attentive and so warm and accommodating. We went to see Martin Amini and had the best time! we shared the pretzels, which were great, loved the cheese sauce. Also shared a Caesar salad with carne asada which was surprisingly good! read more

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Alec Fynn what a douche! My fault for not doing a better job researching the comedian. Service was good, beverages are expensive.

2/11/26 The comedy was good. The venue is horrible. The tables are all high tops and the chairs are extremely uncomfortable. It was freezing in there. I couldn't get comfortable at all, nor could I see the performer. We missed quite a bit of the dialog, I think the performer turned his head away from the mic a lot, but again, I couldn't see. My husband had a lot of trouble hearing in general. He adjusted his hearing aids several times because the sound was just not good. They require a 2 drink minimum. Fancy drinks are $18+, well drinks are $13, soft drinks are $6. Towards the end of the show, if you had not ordered your second drink, they offer you bottled water. Sure, how much could that be? It was $7.00 !! They make the ticket prices affordable and then rob you once you're there. There is zero chance we will go there again. read more

You think they have done this before and would have the process down. VIP tickets to see our favorite comedian. Hot summer night. The line outside was a few hundred people deep (luckily, we were up front - which meant we waited in the heat longer). If you pay extra, you should have special amenities, say maybe a VIP line? At worst, knowing folks are waiting in the heat at least add misters outside. The show itself was AMAZING but that's all due to the comedian's talent. Service was OK, at times slow, extremely marked up on the high end and gratuity is already included. I'll never attend a summer event here again. read more

Went to Bingo Loco last night which was an absolute blast! This was my first time at this venue. I didn't eat, but did have drinks (2 minimum). I was in a large group for the VIP section. Our server took good case of us. I was surprised that the old fashioned I ordered was really good. As for the venue, it was decent. Bathrooms were clean and the support staff was friendly. They got us in the door and seated quickly. read more

Desert Ridge Improv - Bingo Loco - Comedy Clubs Near Me - Phoenix, Arizona

Talent = GREAT! Venue = ugh! They will cram you in like sardines so you're sitting with your back to the stage in a narrow row of chairs and someone else is sitting like 6" behind you. If you want to turn your chair, good like finding the space! Prices for food are insane. I'm pretty sure it's cheaper to eat and drink at Universal Studios or Coachella...?! $12 high noons $17.95 margaritas We got an order of buffalo wings that were $17.95 and they had the audacity to charge an additional 50¢ for the buffalo sauce?! Lol Just don't bother eating here -- if it's crowded, you won't have the elbow room to move utensils anyway... but 2 expensive drinks are required! read more

Desert Ridge Improv - Comedy Clubs Near Me - Phoenix, Arizona

2 drink minimum? Fine. $20 drinks? Yeah, no... ridiculous. No wonder they struggle selling tickets despite a prime location.

Had an email for free tickets to see show tonight at 6 pm. We show up at 5:30 and were told we are stand by and have to wait outside in the heat for people who bought tickets ???? Why offer tickets if we aren't going to be let in ? We always spend over 100+ on our tab. We didn't wait , we went to a nearby restaurant for dinner and drinks. Thanks for nothing ! read more

Amazing service and joy from Dai and all the queens. great drinks and music, wings were alright but came so quickly!

Went 11/1 to see Hans Kim. Parking is free!! Which is awesome considering every venue nowadays charges $20-$40. It is near a bunch of other businesses so I would keep that in mind. Service was great, super sweet girl who was very attentive. We only got fries but they were good. Food is a little pricey but to be expected. Same with drinks but they were good as well. Performance and ambiance was great! read more

Desert Ridge Improv - Hans Kim - Comedy Clubs Near Me - Phoenix, Arizona

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Seating arrangement sucks. Sit facing perpendicular to the stage. If you're in the back, almost impossible to see. The air conditioning was weak. People packed in tight need air. If you are sitting in the middle of the row - good luck getting up to pee. Main comedian was funny - but was hard to enjoy because the seating and air. And don't forget to check your bill before you pay - no one is perfect - but we were charged for drinks we didn't order. read more

After several email exchanges, I was invited back by Alex, the GM to give it another shot. They did NOT disappoint! I was told that it took time to clean house and get things back on track, which is understandable. I attended the 90s R&B Diva drag brunch. We had no wait, and whatever they did to find better servers definitely worked! We had a gentleman named Barry as our server and he most definitely was attentive and sooo sweet. I ordered the chilaquiles again and added birria and it was perfectly done this time with no issue. The birria meat is still as good as I remembered. Now.... we had THE BEST TIME at this show! The entire room was erupting in singing along to all of the hits. We were dancing and making friends. Just the best atmosphere. I will be back and you all have done an amazing job with turning the place around. Even the door staff was polite. read more

Desert Ridge Improv - Comedy Clubs Near Me - Phoenix, Arizona

Zero pride in providing a positive guest experience. Before the Bingo Loco show started, the restroom was in need of attention. Few of the toilets were able to flush completely, no toilet paper in most of the stalls, hand towels were all wet, yuck! Of course, 2 hours later it was worse. The most disgusting thing was the fountain soda in my mixed drink. Tasted bitter & had an odd smell, other guests at my table had the same issue. For $90 dollars, I expect more. read more

Title: Terrible Service, Overpriced Drinks, Outdated Policies Attended Desert Ridge Improv multiple times this year. Most recently, Friday March 27th, to see Peter Lee and it's a mess. The two-drink minimum is pushy and outdated, servers are undertrained and slow, food is bland, and drinks are overpriced (my vodka lemonade was $19.99 and awful - after the server recommended it??) On this night, they implemented a Pre-show sitting at CB Live - the system is frustrating to say the least. Before you would show up and stand in line outside of the Improv and be seated per your place in line. Now they have you go to CB Live, and IF you purchase a drink with the server there, you get a VIP wrist band, which even that doesn't help with your seating, because you still have to stand in line??? And what about those patrons who didn't get a drink and arrived well before the show so that they could get a seat in a section they hoped for by arriving EARLY??? In addition, the service during the show is slow, disruptive, and the servers are definitely not trained in the steps of service. The server couldn't clean up our empty drinks or even clear the plates when we finished. But he sure pushed their 2 drink minimum policy! Even the comedian called out low attendance. Clearly, revenue is prioritized over patrons and performers. They need a complete overhaul. read more

2/3/24: My sister and I came here for the 2:00 pm Harry Potter themed drag brunch. First time at the Improv and first drag brunch, too. Will we go back? Short answer: no! Nor will we be going to any future FlipPhone drag events, but we will go to another drag show. Parking: what a freaking nightmare. That alone ensures we will never return to Desert Ridge. Punctuality: I called ahead of time and was told the doors would open between 1:00 and 1:30 for the 2:00 show time. Arrived about 1:15, was told closer to 1:30. It then became 1:40. Doors did not open until 2:00. Food & drinks: misleading menu online and overpriced! When we looked at the menu online, it was all for the Copper Blues next door. Everything sounded good and was reasonably priced. BUT WAIT -- upon arrival, the menu was not from Copper Blues and the drink prices were not listed. That should have been our first red flag. The menus were themed for Harry Potter, which was kinda cool. When I asked our server, Shelby, he did confirm that we did not have to buy alcohol to meet the two-drink minimum. We could go with a bottomless $15 soda. With that, I thought the cocktails would be reasonably priced. WRONG! They were upwards of $17 and not even close to being worth that much. My sister ordered the croque madame loaded tots and I the lemon ricotta pancakes. The tots were plentiful for sure, but she only ate about half because she said they started to taste off & upset her stomach. When my meal was delivered it was clearly the chocolate chip pancake plate -- and those pancakes were flatter than a dollar bill. Shelby corrected the error and delivered the lemon ricotta pancakes. I wish I had taken pictures so you would see how badly presented the food was and how flat the 'cakes were. Entertainment: the Queens were all right but 1) I did not realize they would be lip syncing, and 2) I expected more dancing vs just gyrating, with arms all akimbo and legs kicking. Seems they were more interested in just taking your money vs actually performing. Maybe some of them were last-minute add ons to the lineup, or it was a new routine, but jeezy Pete, they were all off on the lip syncing. A toddler could have done better. Final say: no, we most definitely will never return to the Desert Ridge Improv or attend a FlipPhone event, but the experience has piqued my desire to attend more drag shows. read more

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We came from the Shrek brunch and had a blast! Customer service was good. Food was ok. Performers were top notch! Can't wait to come back!

Show was amazing! The staff needs to get their act together. Brought food before our drinks. Whaat? I was thirsty. And the specialty drinks on the menu were not to my liking - very sweet. Stick to the basics for the price you'll be happier! I now follow all the queens and will be back. But just to watch the show and have 2 beers read more

Desert Ridge Improv - Comedy Clubs Near Me - Phoenix, Arizona

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Another fun time Fish bowl drink a good deal - comes with two free tickets to a future show!!! Opening act was Crystal Denha - awesome!! Saw Adam Corolla -- fantastic Sold out crowd Nice menu Many drink options Changed seating in front - much better read more

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Was contacted by management after my review about my email questions and confirmed that our seats were accurate, but to make up for the service I could have 2 free tickets to the show of my choice. I confirmed the show I wanted and was asked if I had purchased tickets yet, to which I replied no because these were supposed to be free. No response after that. The only reason I initially wrote a review was because of the lack of customer service, and it still stands. read more

We went to Bingo Loco last night and had a really good time. But what made the night great was our server, Alex. I want to give a special shoutout to him. He was absolutely fabulous. Thanks Alex. read more

We went to see Kristin Key on 5/15/2026. She was FANTASTIC !! However, the service was questionable and ruined the enjoyment of the show. The waiter in the front bar I guess it's called Copper Blues, was great, except we already had yellow VIP wrist bands. He was telling us we each needed to purchase a drink of some kind to get the black priority wrist band and that was better than the yellow VIP wrist band. We found this not to be true and ended up buying two drinks that we did not need to. Once we got into the venue, we had to order two drinks each. What a flipping mess. The employee who took my order, he kept bringing me the wrong drink. (About two to three times he brought the wrong drink) About halfway through the show I finally received my first drink. Tasted like sprite with very little alcohol. At least the drink up front in the Copper Blues Bar tasted like a drink. My partner ordered a Watermelon Fizz. Some other female server brought him his drink 30 mins before mine. Here she never took our order. Once I finally got my first drink, we were told by our server, that she mistakenly gave him someone else's drink. How nice!! Our second drinks finally came near the end of the show. What a mess and a distraction from the show. I don't know who is in charge, or if you were shorthanded, but this was unacceptable service for spending almost $200.00. What an up charge from $70.00 for two tickets after the fees and mandatory drinks, along with getting roped into purchasing two extra drinks to get the Black priority wrist bands. Had I known this was going to happen, We NEVER would have gone. This was not worth what we spent with all the aggravation. This two drink minimum needs to go if you cannot offer acceptable service. Raise the price on the tickets instead. We were VERY DISAPPOINTED and will not be returning. We will warn others of this type of service at your establishment. I hope somebody in your business takes this seriously and fixes this annoying problem. We were not the only ones who had bad service. There were others that had to keep asking for their food and drinks. VERY UNORGANIZED. I feel like I wasted $200 last night. read more

I very much enjoyed the stand up comedy upon my visit. The drink prices were rather expensive compared to other venues I have visited in other cities. Also the service was lacking but I saw our waitress tend another table at least 3 times before she ever came back to ours. It was a great atmosphere with what seemed a willing crowd. read more

Desert Ridge Improv - Desert Ridge Improv stage - Comedy Clubs Near Me - Phoenix, Arizona

I have been to this establishment 3 times. 2 comedy shows and 1 drag brunch. While the shows were terrific the seating is incredibly uncomfortable and awkward. Long cafeteria type seating and you sit shoulder to shoulder crammed in together sandwiched in between strangers so tight I could feel them breathing on me. Rethink your capacity. I'm questioning if it is actually up to code with fire safety. And we paid extra the second time for VIP thinking we would get a booth or something but we got seated in almost the exact same place we were seated when we purchased standard tickets. Tell me how that makes sense? Not impressed will most likely not be going back unless they rethink their capacity levels for shows. read more

5 stars simply for adding speakers to the bathroom so you don't miss any of the jokes. That small improvement does not go unnoticed!

"VIP" seating for Corey B... VIP? More like Very Irritating Placement. We paid for VIP tickets and ended up with half our group facing away from the stage. The layout made no sense, and the space was so tight we spent most of the night bumping elbows and backs with strangers. For the price, you'd expect at least a direct view of the show. Instead, we got an awkward seating chart and zero personal space. Not exactly the premium experience. read more

I can't say enough about this place! I come here often and love it every time. They have the comedians that I love to see come through here. Tonight we had Sam as our server and she was amazing! They always have a good food menu. Prices are a little rough, but that's to be expected with quality entertainment. read more

Terrible service. They have a two-drink minimum, yet the servers don't even check in on you throughout the show. The show was nearly over when our server finally asked if I wanted my second drink. I had been trying to get her attention the whole time, even raising my hand multiple times, but she ignored me completely. By the time she came over, it was already too late cause the show was already almost done. Extremely disappointing experience. read more

Intimate showroom, good acoustics and attentive waitstaff. A fun atmosphere for a comedy show.

Great venue. Got seated quickly and Sam was on it as soon as we sat down. Two drink minimum. read more

Desert Ridge Improv - Menu - Comedy Clubs Near Me - Phoenix, Arizona

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Me and my fiancé went to the Jermey piven show tonight and it was great! Our server zuri was really sweet and was really attentive considering it was packed. The food did take a little while to arrive but the place was really busy tonight. read more

Went here for a Saturday Drag Brunch. Entertainment was great. Service not so much. The show was approximately 2 hours long, in which we only saw our waitress TWICE. This is my first time ever going to this establishment, very nice inside and out. Great location at the Desert Ridge Shopping Center read more

I went to a drag brunch, purchased VIP tickets and was the first seat at the stage. They only had 3 queens, who came out a couple of times, and they almost immediately walked off the stage, collected tips while lip syncing, then exited. That was the whole "show", 95% of which, I couldn't even see the performer. In my opinion, there was NO SHOW and I ordered an iced tea to fulfill my 2-drink minimum, and walked out. Alcoholic drinks are $20 each. I've been to drag shows before, and yes they collected tips. However, they spent time performing on stage before and after working the crowd. This was an expensive day for me, and a huge disappointment. In addition, the door we had entered was closed off by a floor to ceiling panel, so we walked to the "Exit" at the back, and entered Copper Blues, which was closed and locked. Fortunately, there was a woman there who let us out. I don't know, but that seems like a potential fire trap. read more

The comedy was fair ... The price of drinks just stupid expensive.. and after all that they have an 20% gratuity on your bill.. I tip on good service!!! Strongly not a recommendation!! read more

Best comedy club in town by far. I mean have you seen house of comedy! This place blows it out of the water going back for my b day soon can't wait!!! read more

We were late for the show and they not let us in. It's not a Swiss opera, just some local comedy show - nope, you can't come late to the show. Refund was promised by manager- but never received They look at you and talk to you like you are their problem, not client. Strongly not recommend. Try different club read more

I just went to the Bingo Loco event last week. While it had a lot of energy, there were WAY TOO MANY people squeezed into the venue. I was wondering if they weren't breaking the Fire Marshal code! There was a 2-drink minimum, but the drinks were small and pricey. The ambiance was fun because we were sitting next to some fun people, but we were squished like sardines and we couldn't easily get out to go to the restroom. Thank heavens there wasn't a fire! It was fun, but for the reasons I've mentioned, I wouldn't go back and do it again. read more

Ambiance: did not need to change. Service: When cocktails become a precedence over just a beer, there's an issue. Food and drinks here are overpriced. The new management sucks here too. I'd recommend going somewhere else. read more

I've attempted to call this place about a dozen times and left two messages on their chat system....nothing. Maybe someone here can help me. I have tickets for tomorrow to see Kevin Nealon. The show starts at 6:00. When do they actually let people in? About when is he expected to perform? Besides a 2 drink minimum, what other things should I know? Is it wise to line up outside by a certain time? read more