Edgar with Year Round was great. Answered all my questions and also gave good advice. He was…read moreprofessional and straight to the point which I liked.

Heater Maintenance. Edgar came out to check out my furnace after one year of using my new system…read more Edgar was very polite and informative. He was able to answer all my questions and addressed my concerns. He left my house as clean as he found it, which I truly appreciate. Great job Edgar and great job Year Round!

Always great service from Bryon Mata very professional…read more. Been with this company since the installation of our Lennox AC Best investment since day 1 .

I hired Burgeson's to come out and work on my tankless water heater on Monday, January 5th…read more They descaled my water for $249. They worked on my error code 11 as a courtesy at no extra cost due to already paying for the descaling. They sent out Joshua, his customer service was 5/5 His knowledge was 5/5 He was polite and knocked on the door before coming into the house every time. My water heater is working like new again. I would hire this company again. The value of getting the water working is worth it.

Well, I blame yelp. I selected refrigerator repair and it took me to HVAC and in comments I put in…read moremy details that I have an Everest rlkegerator that died.. an HVAC company came out and didn't realize it was a refrigerator of sorts.. so my review is based on great communication in getting a very nice tech to come out, on time, when promised... When we realized the repair is on an appliance he apologized, didn't charge their fee, didn't hassle me at all.. will use in future if my HVAC system needs service or repairs

This was my first semi-annual maintenance service appointment with AC Plus. The service technician,…read moreSean, was cordial, obviously highly experienced and fair. He told me that he would never try to upsale me unless something was needed. He was true to his word. I look forward to having a long relationship with Sean and AC Plus HVAC.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

Control Temp provided excellent customer service and tech repair. They promptly set us up for a…read moreservice check, and fixed the A/C issue. In addition, they provided a followup service check to ensure the repair was adequately done. Marjorie and Josiah were great! Emsley L Redlands, Ca

Josiah called and arrived on time. It was a pleasure to have him work on my AC unit. It wasn't a…read morebig job however he checked the unit repaired a severed control cable chewed by critters which had us without air for almost 1 year. He inspected the unit for optimal operation. Installed a new Nest thermostat and tuned up my system. It is back online and just in time. Pricing very reasonable. This will be my go to place for any AC needs. Great Job! Thanks Josiah!

The company is excellent. When my AC went out, I was in a tough situation, and they scheduled a…read moresame-day appointment right away. I even called back to see if they could come earlier, and they did their best to accommodate me. The technician they sent, Brandon, was incredibly helpful and considerate. He explained everything clearly as he worked, which I really appreciated. This is also the same company that installed and continues to maintain my unit, and they've always been professional and customer-friendly. I highly recommend them to anyone in need of AC service.

This was my second time using MSP after reading many of their positive reviews and knowing they are…read morea local, small business -- which I always gravitate toward when selecting services. The first time, the technician had placed a sticker on our AC unit, so when cold air stopped flowing this time, it was easy to call them. The process was effortless: customer service answered right away, their system recognized my address from my phone number, and within an hour (on a Sunday evening!) they dispatched two technicians. I also appreciated getting a text notification with their names and photo IDs so I knew exactly who was coming. The diagnosis wasn't the news we wanted to hear -- it was time to replace our 12-year-old AC unit. We had already refurbished the motor last year, which gave us one more season, but it had truly reached the end of its life. What I appreciated most was that we never felt pressured into buying a new unit, even though it was recommended. The technicians walked us through our options: spending over half the cost on a refurbished unit with no warranty or going with a brand-new system that came with one. After thoughtful discussion, both between my husband and me, and with the technicians, we decided to move forward with MSP's recommendation and financed the new unit. The paperwork process was smooth, and they were even able to secure an installation appointment for the very next day. As a thoughtful touch, they even offered us a hotel stay to avoid the heat, though we decided to wait. The next day, two installation crews arrived right on time. One worked in the attic while the other installed the unit outside. Both were courteous, respectful, and professional throughout. The real reason I give MSP five stars, beyond their product and service, is how they handled aftercare -- and the glimpse I got of how well they treat their employees. After installation, my husband noticed the duct bracket hadn't been done exactly as he'd requested. Since we have a Belgian Malinois who chews on everything, he wanted the cables covered with a custom metal bracket, which had been discussed with the technician. Clearly, there was a miscommunication. I called the next day and spoke with Bella (the manager, I believe). She explained that this was technically outside their scope, but she listened carefully, acknowledged the issue, and immediately sent her crew back the same day to resolve it. I appreciated that she didn't get defensive, but instead valued our input and honored our trust. Finally, I want to applaud MSP for the way they treat their employees. All four team members who helped us mentioned how much they enjoy working there, and it shows in the quality of their work. On top of that, we were thrilled to learn that the X Series unit we purchased is the kind of product that could be sold at a much higher rate through a corporate AC company (according to one technician who used to work at a corporate), but MSP offered it at a fair and reasonable price. That kind of transparency and value is rare. I truly believe happy employees and fair business practices translate into happy customers, and this company is proof of that. I wish them continued prosperity. Special thanks to the technicians who assisted us: Diagnosis: Brett Heaps and Edgar Valenzuela Installation (1st & 2nd for correction) : Michael De La Rosa and Luis Gonzalez

I have been with Fire-N- Ice for many years. Thanks to them my A/C and Heating work flaw less…read more Their professional maintenance of system provides comfortable and worry free service throughout the year. Thank you Fire-N-Ice. Raj K

From start to finish I had a great experience repairing my A/C and Heating HVAC residential system…read more The Service Tech was professional, on time and had great communication. The work was done quick and correct. The bill payment system was a piece of cake and we were able to do everything directly from our cell phone via a texed link. We are very happy and would use Fire & Ice again.

Great response time. Great pricing…read more Honest Quality work Satisfied customer Returning customer

On time and very professional. They fixed our AC problem within a short time. Got an appt within…read morehours of our AC stopped working. Will use them again!

We bought a new AC unit from JL Cantrell a few years ago, and last night, when it's the hottest…read moreit's been all summer, our AC went out. Of course, that's apparently in the book of rules, just at the most opportune time, right? So, my husband texted Jeff, with the company and he responded first thing this morning and actually came out to the house before noon and replaced the faulty capacitor AT NO CHARGE!!! who does this anymore?? This is reminiscent of the 'old fashioned' service you'd hear about from your grandparents! It seems unheard of today and I'm so impressed! Of course I would recommend this company for all of your heating and air conditioning needs, they are FANTASTIC! Thanks Jeff, you're a cool guy and it says a lot about your company!

He came to replace a capacitor, but also discovered a refrigerant leak. He fixed that right away…read more He taught me a lot about the unit, and explained everything in terms I could understand. Really appreciate him coming on a Saturday morning to address the problems. Nice guy, affordable, and very very knowledgeable.