Put succinctly: these folks are amazing! Period. Look no further. Had an issue with garage door not opening all the way and getting stuck--highly annoying and aggravating. Called them on Friday afternoon and they had someone here on Monday. And wow: the technician Martin was a breath of fresh air. Professional, humorous, and unquestionably talented. And had my issue fixed is just under 10 minutes. Definitely will only be using this company for any garage door issues. read more

We just had Jessie install a new garage door opener for my mom. I cannot express how happy we are!!! He was amazing, professional, patient, clean and informative. He covered all the bases answered every question programmed everything for her and made us supper happy with the whole process. This company came the next day right on time like they said. Jessie was an absolute pleasure. Thank you Jessie for being so wonderful. We highly recommend Overhead Door!!! read more

Our second try at using this business was a far different and worse experience than the first. I needed to have a broken spring repaired and I also wanted a bid on a new door system. They asked some questions on the phone and said they had the parts needed for the repair in stock. The technician came out to look at it and then said they had to order the parts and would provide a bid. He said he would get back to us in a few days when the parts came in. That was the last I heard from them and that was over three weeks ago. I eventually got tired of waiting and hired another company to do the work. I would not recommend this company. read more

What a great experience - thank you for coming on time and fixing my garage - I highly recommend

We've used these guys twice. Always on time, very fair pricing, and quality work. We really recommend Brodie and his team.

We just had our old garage door removed by Art at Desert Overhead Door, and our new one replaced with such ease and skill. This company has been the best for us in dealing with everyone starting with Brody, Monique and Art. We thank you so much for making our lives easier, and getting our cars in the garage now. I feel like I could go on and on but really......Thank you! read more

Desert Overhead Door - New Garage Door - Garage Door Services Near Me - Palm Desert, California

desert Overhead door has tremendous customer service, are technically very competent and responsive. to their customers. They are efficient and professional in their service delivery from answering the phone to delivering the requested service at a reasonable price. They are by far the best in the Valley! read more

Excellent Jesus a helper polite respectful and found problem immediately Still good a month after work Definitely 10/10 read more

Very happy with the service I received from this company; especially the gentleman who serviced my garage door and the opener. I called them late on Monday; he called Wednesday morning and showed up before noon. He was pleasant, professional and (IMHO) very trustworthy. He performed a tune-up; inspected everything on my 25 year-old door/opener and suggested that it may last another 25 years...when he could have sold me a new door. Highly impressed. read more

Brodie came out the same afternoon I called to give me a free estimate and got spring and 2 new openers installed for almost 1/2 what another company quoted after $99 estimate. read more

We contacted this business at the height of COVID-19. The owner was extremely responsive but careful about having an appointment which I appreciated. We scheduled one for the same day and he gave us his full attention. We didn't feel rushed, he answered every single question, and gave us full disclosure about every product that was introduced. That same day we decided to move forward with one of his offerings. He scheduled delivery and installation exactly one week later which was refreshing because other retailers were telling us that we had to wait 4-8 weeks for delivery. His team arrived and they installed so quickly. The installers were on time, neat and clean, and they cleaned up after themselves. They also took our old garage door with them for disposal. The office team was excellent too. I can't say enough about the positive experience with this company. read more

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Give these guys a call! I tried another company in the desert and they tried to sell me on an entire new door. Desert Overhead provided solutions and are very professional and efficient! Extremely trustworthy company with a lot of experience. read more

Desert overhead door is a well run company with super good employees They gave a very reasonable estimate and that was the cost. Showed up the very next day with the technology to complete the job. Extremely friendly and very professional. Highly recommended by my experience with them. Thanks so much for your service. dennis beres read more

On time and work done as promised. Martin was an excellent tech, very knowledgeable and kind. Recommend for yearly maintenance and all repairs. read more

Desert Overhead Door is a stellar company. From the first time in the showroom, the home appt for a consult and then installation- everything was perfect. I appreciate the communication and follow through from DOD. I recommend this business because from start to finish it was easy, clear and a pleasure to purchase a new CHI plank garage door and opener from DOD. Thank you Brodie and crew ! read more

Wow! I'm so happy! I messaged the business late in the day & Monique promptly responded. She asked me a few good questions to get an idea of the possible diagnosis. She was right, all I needed was a little adjustment on the sensors & to get the track tightened. Martin arrived on time the day after my inquiry & performed the service efficiently & professionally. He was very personable...nice personality. I really like friendly, professional, & efficient service. He went above what I called for & oiled up the wheels & coils... Yay! The next day there was something else wrong & the garage door wouldn't open/close. Made the call, they came again & fixed it. Part was inexpensive & I had already paid for the diagnosis the day before... Great deal! I will use them again in the future! You should too! :-) read more

We moved to Coachella Valley this past August and found that our garage door springs needed adjusting. The door was almost too "Heavy" to lift open by hand. The original installer on the door label was no longer in business, so I started my search for a reliable company to do the adjustments...and not buy a new door. My search found me reading the other reviews that Desert Overhead Door had received on Yelp..my go-to source for reviews. I made the appointment over the phone...the office staff was sharp and courteous and took my request with an appointment in two days. On the morning of the appointment, Martin Chavez greeted me (on time and with a big smile) ready to inspect and adjust my overhead door! Martin's sharp eye to detail and depth of knowledge put me at ease. He had my garage door springs adjusted and made an evaluation of the overall health of my door in short time. Being new to the house, I had several questions about the door. Martin was happy to answer these, putting my mind at ease. Would I call on Desert Overhead Door and Martin in the future? Absolutely!I read more

Fast, honest service. Martin was excellent! Pricing was upfront, nothing hidden. Martin fixed our broken springs and was informative, knowledgeable, and pleasant! We are very pleased with this service and would highly recommend this company! read more

We had a small issue with our garage door and were happy to speak to a human being right away. He promised to send someone the next morning. Martin arrived on time and fixed the issue in 10 minutes. A stressful situation that turned into a relaxing one within minutes due to his knowledge, kindness, and professional manner: Obviously this is a great company! read more

Horrible customer service. After scheduling an appointment for a garage door that wouldn't open or close, a service tech came out, made a few minor adjustments and got it working. He literally spent 5 mins on the door. Unfortunately, the next morning the garage door wouldn't open or close again. I called the company and left a message. No return call. I called again and left a second message. No return call. I called a third time and left another message. NO return call. This company is happy to take your money but doesn't ensure their repairs were adequate, doesn't stand behind their work, and then fails to return numerous calls. I feel ripped off. Worst customer service. This company is a scam. Do NOT use the services of this business. They will take your money and not fix the problem. Thank you Monique for your prompt response. Brodie called me and Martin returned to address the problem. It is now fixed. Hopefully we won't have any more problems. I greatly appreciate your assistance and have modified my rating to 4 stars. read more

Desert Overhead Door did some work for me in 2015 at my old house and I remembered being very happy with their work and customer service. So when I needed their services again I didn't hesitate to call. Once again they came through quickly and at a good price. It turns out they installed all the garage doors for the builder who originally built our housing complex. So they were familiar with the setup since they installed it. By the way, there was no mechanical defect, just an obstruction in the garage that caused the cable to jump the pulley. read more

Desert Overhead Door responded to my urgent call as my garage door came of the rails and I was unable to open to get our cars in or out. Within 3 hours Martine arrived and literally 'rebuilt' the door and it is functioning as new. Martine is a true professional, fast, and obviously very experienced. Could not have been more satisfied! read more

We called Desert Overhead Door, we had an appointment in a couple of days. The representative didn't apply any sales pressure. Our new door was installed in less than a week! The installer had the door installed in just a few hours and we love our new door. He took the old door away. I wish I had called sooner. The folks at Desert Overhead Door are professional, responsive and knowledgeable. read more

Desert Overhead Door was friendly, fast and affordable!! I saw their ad on TV and thought I would give them a try. The owner came out for an estimate the next morning and we booked my install a few days later. We had a small issue and they took care of it right away. My new garage door is beautiful, very quiet and works great...also LOVE the weather seal as it keeps dirt out of our garage. The company even called a few days later to check my satisfaction and to make sure all was running smooth. I was very impressed with this company and would recommend their services to anyone looking for garage service or replacement. read more

Fantastic customer service and explanation of work to be performed. Brodie and his team were on-time, reliable, professional, and had both my garage doors replaced quickly. Desert Overhead Door is detailed, specific, honest, and very helpful. We will refer them to our friends and neighbors. Keep up the great work! read more

Found them on yelp...great garage door company. Martin came out and replaced the springs. Very fast and reasonable. I liked that they were on time and cleaned everything up afterwards. Good recommendation! read more

I am not sure who is writing all these glowing reviews but I have had zero luck getting even basic return of phone call much less an appointment for a new garage door for my elderly parents. I spoke repeatedly to Monique and Brodie since early February... nothing. Anyway, I would move along if I were you. read more

My garage door wasn't working properly and I called Desert Overhead Door, made an appointment with Brodie to come out and look at it. He showed up on time, fixed the problem and was very polite. I wouldn't hesitate to call them again. Phone number on invoice is (760) 321-0263. read more

Palm Springs-Saturday afternoon-Garage Door "dies"! Checked YELP-called Desert Overhead Door here in the CV. Brodie was out w/in an hour! He had the parts and know-how-as he has been doing this for over 18 years-fixed it-and didn't charge an arm & a leg! read more

Had DOD come out after I returned home from a trip to find that I could not get into my garage. Brodie said that he would be here between 8 and 8:30 am. And he was. told me the problem the price for repair and fixed it all by 9am. Honest, Fast, Reliable and Personable ! What more could you ask for . They are the best ! read more

It's Saturday night and my garage door would only open up about a foot. I called my usual people only to receive an answering service and that I would be called back sometime Monday morning. I looked through Yelp and seeing so many positive reviews decided to call Hanson Overhead. Brody was very helpful and worked with me to be able to get to work Monday morning. He placed me 1st on the service list. Martine showed up shortly after 8am. A really nice guy. Turns out my garage door itself was broken! Instead of leaving me to deal with a unfixed, broken door he secured a metal bar across the area of the door that was bowing and wala, more than a band-aid, giving me the time needing to deal with installing a new one. Above and beyond the call of duty. Thanks Martine! read more

I had an urgent issue and called and they sent a field person within a few hours. He was friendly, solved the problem and completed a service on the whole system. read more

Garage would not opened called two companies with good yelp reviews. First company went on about how old the system was- estimate $775.00 to replace pull up motor and tune up doors, rollers, etc. Desert overhead came out- replaced broken traveler and provided two new remotes for $210.00. All working well now. The technician was fast and efficient. Would definitely recommend this company to others. read more

This is the one and only place to call! The prices are awesome..the response is quick and the job is done professionally and perfectly. Our garage door completely collapsed and i called Brodie at 5:30 p.m . The job was complete by 2:00 the following day! read more

Avoid if it is an emergency!!! May be fine if can wait 24 hours for a service call or hours to be called back , but if it is an emergency, call someone else!!! Called twice in 2. 5 hours and did not receive a call back. Called at 10:19 am and left a message Called at 12:43 pm and left a second message. At 1:15 pm gave up and called someone else. I did expect to get a call by lunch. On the message, I explained our garage door was stuck open and we desperately needed help. It's okay to be very busy, but you need to return calls in a timely manner. With our garage door was stuck open, we needed to know if we could get help today or not. Very disappointing. read more

Courteous, professional, on time. I am very happy with my new door and lift. The work was done beautifully.

Martin, the technician, came on time for my tune-up work. Identified the problem and gave me some valuable suggestions. Very professional and friendly service. Thanks, Martin! Highly recommended! read more

Look no further. I am so impressed with this company. Brodie arrived to give me an estimate at exactly the time he said he would. Price was very fair and reasonable. And the installer showed up at the promised time as well, and had the new door installed within two hours. Great job all the way around. read more

We had called to have a new garage door opener replaced as our old one was not lifting the door any longer, well extremely slow. Martin came out and saw we had a broken spring with loose cable wires - he said that was our issue. He replaced the spring and tightened the cables - for half the cost of a new opener since ours was still strong and good. Took 30 minuets and we are back in business. Very happy with his honesty, correct diagnosis and price- unlike many you meet out there. I would highly recommend this company and Martin for service and I will only call them again when I need anything else including at some point a new opener. read more

I called Desert Overhead Door this morning and by noon they had someone out to my house. Technician was extremely friendly and helpful. They were more than fair with price, charging me the minimum service fee highly recommend and will use in the future without a doubt! read more