I previously drained my diving pool as it was green. Paid another company to get it back to safe…read morelevels of chemicals. Let's just say they poisoned my pool. Drained it again, brought in Orange Tree Pool service. They recommended some sort of chemical wash to get rid of all the chemicals the previous company dumped in. I approved. Refilled the pool again after they were done. Sparkling blue!! I hired them for monthly service and have never been happier!

Absolutely horrendous. Vanessa apparently is speaking for the owner of this business but there is…read moreno way a company owner speaks to people the way I was just spoken over and disrespected. This company damaged our property with their carelessness and will not speak with me to make it right. I am appalled that not only do they just send a random man into my backyard without knocking on our door saying it's not our normal guy and not to be alarmed, he also couldn't be bothered to CAREFULLY pull our personal property out of our personal pool, he then didn't care enough to not throw it onto a cactus and pop a $350 inflatable on a holiday weekend, he didn't even care to put it all back in the pool! This woman is a representative of this company that I would never trust around me or my things again and this is still my property as long as I am paying for it, which I am. I am a long term renter and it was MY PERSONAL PROPERTY that was careless any damaged, not the house so refusing to speak to me is insane and childish and unproductive. Absolute classic example of how professionalism, care, and respect are no longer shown and I will no longer allow my money to go to companies like this even if it's through a property manager. UNREAL. UNPROFESSIONAL. DO NOT HIRE.

This pool repair company provided premiere service and follow-through. Chris and Charlie are so…read moreresponsive, quick to be onsite for repairs and all at such reasonable costs. They are definitely my "go to". Pool system is up and running quickly and consistently for a month now producing a crystal clear swimming pool. Thanks guys!!

A great pool service, dependable and my pool looks great !…read more It was looking green, replaced filter and pool vacuum and wow!! If you are looking for a new pool w, put them on your short list

I was referred to Blue Iguana Pools by my neighbor. She had tried several pool servicing companies…read moreand felt that this one was by far the best. They have different levels of service...some including chemicals and discounts on repairs and one with included filter cleanings. I decided to try Blue Iguana because I was tired of cleaning my own pool and dealing with the chemicals. I can't even express how awesome this company operates and how great my pool looks when they are done! I met the young man who cleaned my pool today and he was so friendly and did such a great job! I would DEFINATELY recommend this company to anyone! I am so pleased!

I sent the email below to Blue Iguana last week to give them the chance to make things right…read more Unfortunately my email was ignored so here it is. ---------- I'm definitely not one of your largest clients but I've been using your services every year whenever I leave town or when my pool needs repair. Here are my issues with your services this year. 1) I returned to a green pool and the only explanation I got was "the technician noticed that it was already green when he got there". I'm assuming that meant the last time he got there because it definitely wasn't green when I left town. I was a bit taken aback as I thought that part of your service included returning the pool to a clear status (even if that meant I would pay extra for the chemicals). 2) The plumbing work that your technician did was leaking (and still is leaking) when I got back (one of the pipe couplers is leaking). 3) The O ring he replaced for the leaf trap was too big and caused an air leak (I had to replace that). 4) I received an email on June 27 stating that my pool had been serviced when I know it wasn't the case because I was home that day. I was not charged for that day but it may have been because I sent you an email immediately after I received the notification of service. All-in-all, I paid almost $300 for the botched repair and the poor maintenance. I'll let you decide what the right thing to do is but I will not be using your services going forward. Sincerely,

Everything! Cleaning, flushing, light repair, always on time, courtesy! Pool looks amazing, always…read moresparkling!

We love Pool Folks! Everyone is so nice and they truly go above and beyond. Our pool always looks…read moregreat! And when we do have issues or questions everyone is super helpful.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

Completely left me hanging, told me someone would be out for a repair, no one showed up. Didn't…read moreeven let me know someone would not be coming out and completely ignored text messages when I reached out for updates. Terrible communication, completely unreliable. There are hundreds of pool companies. Don't waste your time with this one.

The tech that's been cleaning and maintaining my pool has regularly shirked on some duties. I've…read moreemailed the company several times, and they are quick to respond and had the tech return to remedy the situation. But it's poor tech service that I'm concerned about. I may be searching for a different company. The company responded with a remedy going forward. I hope for better service in the future. I adjusted the rating back to 5 stars for great communication.

Brilliant Pools maintains our pool at our Condo Complex in Phoenix, a small pool for a relatively…read moresmall condo complex. That said, I don't know if it is the lack of consideration and budget from the HOA or the lack of particular expertise and knowledge of the on-site technicians -- but our pool has gone from crystal clear blue to green algae bloom toxicity. The technicians have been asked on-site to scrub and vacuum - -and we were told, that's not my job. So I guess in our case, the pool is not quite so brilliant. Maricopa Environmental Services even came out and said that while the PH and chlorine are satisfactory, anyone could get sick or infected from the algae and mold that is not scrubbed. Hopefully they will do better or recommend to the HOA a better servicing. Aint NO ONE wanna get into that pool....look at the photos. Hopefully Brilliant Pools can help make our pool brilliant again. Help Us Brilliant Pools......

We had our pool and decking completely remodeled and had the most exceptional experience. From day…read more1 when Mark (owner) came in as gave us a quote.. we could tell that this business was very professional. There were things pointed out to us that we did not know needed to be taken care of for the pool, we were communicated with every day on everything that was being done, and couldn't be more pleased with the outcome. We would recommend this business to anyone!!

Mark and the team at Sunscape Pools and Remodeling did an incredible job remodeling our pool and…read moredecking. Mark was very hands on throughout the whole process, guiding us through material selection, design and keeping us informed of progress. The team worked efficiently and delivered a high quality result. We are absolutely thrilled at the outcome and are looking forward to enjoying year-around for years to come!

My pool always looks fantastic. The tech shows up on time…read moreevery week and is very respectful of my property. Thank you!

Fantastic service and fantastic people! 5 star company. Will definitely be recommending Crystal…read moreClear to everyone I know in the future!