Service is exceptional! Came across this place when a colleague of mine recommended them when I…read morefirst got my Camry. They are my go to place for all or my oil changes and scheduled maintenance checks. The staff is super friendly! Always upbeat and all smiles! You can call them or book online for services. They are super accommodating with your schedule. If you choose to drop off your car, they have a shuttle service to drop you off and pick you up when your car is ready. I normally schedule to wait and get my oil changed. They're quick and efficient and get you going fast so I never mind the wait. They will also rotate your tires for you, if you want, with your oil change. And there's also been times where they'll do a quick maintenance check with my oil change when I tell them I'm going on a long distance trip! They honestly treat you like family. This is why I'll keeping coming back. Thank you Klipper!

09/07/26: I was told I would be able to speak to the…read moremanager, Jonathan Lunk, about my experience. I was told he would give me a call at the phone number on file. It's been almost 2 weeks and no call.

We had been to another shop in a different town and was told we needed to replace our whole AC…read moresystem, which didn't sit right with us because we knew it wasn't the whole system. We have a 2008 Ford F250. We called integrity and explained to them what was going on and they got us right in, got our AC checked out, identified the problem quickly and had it fixed in about a day, even with a hard to find hose that (was the only thing) needed to be replaced. Communication was top tier, they provided status updates constantly. Customer service is awesome and the prices are fair! Highly recommend this place if you are needing any work on your vehicles. Ask for Rich he will get you taken care of!

After Oil change there was a leak at oil filter - took a second visit to fix that leak. They did…read morefix the leak without charging any extra.

Friendly Automotive on Ina Road in Tucson is a GREAT place to take cars when work is needed! The…read morestaff there are "FRIENDLY" definitely, and they always do a great job maintaining my car! So glad that I have found this wonderful automotive facility!

The extent of my knowledge of automotive repair is how to check fluids, change my oil or a tire…read more Beyond that, I turn to Friendly. Over the last 7 years I have tried a number of local & national chain repair shops, but once I tried Friendly, I stopped looking. If the name of your business boldly implies how you treat your customers, you best do it & they do! Their quotes are fair, yet comprehensive, their attitude is (you guessed it) friendly and their work is prompt and well done. What more could you ask for? This year on Yelp I want to find all the good businesses in the area and highlight them and Friendly Automotive is one of the first that came to mind. Find them off of Ina Road, not too far from I-10. They're tucked into a hodge podge of small businesses. In business for 25 years in Arizona and take care of all makes & models of cars. Don't you wish all businesses were named for how they treat their clients? Life would be so easy. TLDR: Honest, friendly, stress free auto repair at fair price. Family yowned for 25 years.

Vehicle was taken on time for an oil change and completed when they said it would. There were no…read moreheavy attempts to sell additional services or parts. Coming back in 5,000 miles.

I've unfortunately had to bring my 15 year old car to this shop twice in the past year…read more Fortunately, both times Brian has kept me updated with timely communication, and given me detailed estimates for required and "optional" work. If there is a problem with a repair or part, they gladly will fix it to your approval. No one loves spending thousands of dollars on repairs, but I've felt this shop is fair and honest with their work.

My Camaro's AC stopped working and it wasn't just a freon problem. The diagnosis was "broken blend…read moredoor actuator." I went to three places where I experienced rudeness, incompetence, and estimates of several thousand dollars as well as having to be without my car for weeks. Finding Pusch Ridge was like being able to breathe deeply after you've been holding your breath a long time. They were courteous, knowledgable, and confident. They ended up doing the repair in one day and for a lower price than any of the other places had quoted me. Even if Pusch Ridge Auto isn't close to you, it's worth the drive. You can actually trust them and enjoy interacting with them! The AC works like a dream now, just in time for summer in Tucson :)

Amazing service! The workers are so very kind! Genuinely grateful that they were able to squeeze me…read morein to fix my car!!

Thanks for your team at Oracle and Magee!!! I had a low tire…read morewhen heading out of town last week. The guy's got me in and resolved it so fast. I realized I didn't have the "Road Hazard" on my tires but the team took care of me. Thank you!!!

very bad customer service!!! I spent an hour and a half at…read morethis location trying to fix a slow leak in my tire and I woke up this morning with a flat tire. I didn't know I double check somebody else's work and I don't even work there

Came in because one of my tires lost a battle to a nail. Didn't make an appointment and came in…read moreafter pep boys said they were too busy. Carlos saw that I rode in on a donut tire and got me in quickly. After my tire was replaced Sean educated me that they checked my other 3 tires and wanted to just let me know that they were getting close to bald. Sean mentioned a buy 3 get 1 free deal for new tires. At first I wanted just the one but he gave me an estimate of the mileage left on my other tires and I felt like his idea was out of the best interest of my vehicle; not like how other places throw random things like air filter and windshield wiper replacement for a gouged price. This place rocks. Genuine people, very friendly and professional customer service, and efficient work! If you're limping on a donut tire come here for a solid deal and solid people!

I'm only giving 1 star because zero or minus stars are not available. I first bought 4 new tires at…read morethis facility in 2023, which seemed to be a positive experience. Going forward, everything after the initial encounter has been negative. Six months after my initial purchase, I had a road hazard damage incident. I had kept a used tire from my initial 4 tire purchase as it was my intention to have a full size spare in my trunk to eliminate having my car towed. My insurance replaced the rim, which I took and had a tire in this same facility put a tire on. They put a 91T tire on the rim as opposed to the 91H tire that was the tire rating for the 4 tires that I had purchased there 6 months prior. They even included a sticker on my receipt indicating that they were well aware of the fact that they were putting the wrong tire on the rim....correct size.....wrong rating. Continuing to my next encounter, another road hazard, because driving on the 10 is a hazard of its own. I purchased 2 tires, and had requested that a tire pressure monitoring sensor be put on the rim that had been replaced. I also requested that the damaged rim which was now on my car as a result of the road hazard damage, have the one tire bought at the same time as the damaged one, be put on the damaged rim, and it be placed in my truck as the spare. Well, I guess you need to put your request in writing, because I ended up with a new tire on the damaged rim that was then left on my car, and the new rim with an older tire in my trunk, still without a tire pressure monitoring sensor which was my understanding that I was paying for along with 2 new tires. Needless to say, the next flat tire incident, I the come to find out, when I had put my spare on my care, in fact still did not have a pressure monitoring sensor on it. When I checked my receipt, the charge on my receipt indicated a TPMS kit, which was NOT what I had requested and believed that the $343.46 for 2 tire and a TPMS was what I had paid for. I have been treated in a very condescending way in every situation by this facility including my initial attempt to have a tire put on a rim that I use for a spare and the man at the counter told me that the spare would be a donut wheel, not a full size rim, as if I have no idea what I was talking about. He indicated that we needed to go take a look first before he gave me a quote. I am a female, not a stupid one. I know what's in my trunk. My most recent encounter, I picked up a hex bolt on the 10, and had to have the tire replaced. I dropped the tire off. It had road hazard warranty on it, but it cost me $141.48. I dropped the tire off, as I had a couple of errands to run. I was gone for about an hour, when I came back, the tire wasn't ready, but I simply waited. When the tire was finished, he asked for my keys, which I was not inclined to grant him, this place has proven NOT trustworthy to me, and I simply needed the tire placed in my trunk. I drove up, and he placed the tire in my trunk All of that was on October 8. On October 25, I picked up a roofing nail in my rear tire, which was a slow leak, but I can change my tire. I'm enclosing pictures of the tire that I pulled out of my trunk that night when I got home. To say that I was shocked is an understatement. I'm furious that I've spent my money in this facility on multiple occasions and this was the tire that I pulled out of my trunk after all of the other incidents that I've experienced there because I WANT Firestone tires on my car. As if all of this was not bad enough, the tire also had 39lbs of pressure in it for a car that is rated for 33lbs, as if they think stupid girl won't know. I check my tire pressure regularly, I have my tires rotated as part of my maintenance for life that I have with my car. I'm educated, and I maintain my vehicle. I went to the store yesterday and spoke with Konrad. I asked him for an explanation for the appearance of the tire. His reply was that it was their policy to make sure the tire is clean before placing it in a truck and that they had recently terminated a technician. I then asked how it was that there was 39lbs of pressure in the tire. He had no answer other than to request my info and his manager, who was in a meeting, would contact me. Be clear, if the stuff that I've encountered at this facility is going on, they AREN"T solving any kind of problems here. I don't want them to do anything to my car or my tires as they've made clear their poor management and full disregard for people, particularly women. I did let Konrad know that I am leaving that tire on my car, looking just as it was when I pulled it out of my trunk. I will be doing some free advertising for them, because when someone asks me about what is up with that tire, I am going to let them know that that's what you get for $141.48 at the Firestone on Ina and Thornydale. I thanked Konrad for his time and apology, which meant very little to me, as he was the one who put the tire in my trunk

I was referred to this place by my friends listed below!…read more The name got me to start with. "Honest," yea right! Well, being from Vail Arizona and going to northern Tucson via I-10 to find an honest mechanic emblazoned my mind in very limited possibilities. Then, to drive up to a property on old La Cholla blvd not having quite reached the much improved part of town was another suspicious pre-conclusion. Even worse, half the lot was a used car sales lot and the other was Honest Auto Repair... However, I WAS WRONG WRONG WRONG. Then, the truth started growing: Clean office with a very helpful person at the front desk. Clearly informed me what the costs will be. Quickly took my vehicle to the unseen garage. Came back and told be the approximate time to repair. Listened to the outside calls to the office. Listened more than talked. (For the most part!) Family run business. Same owner for both businesses. Researched very high public ratings. (check it out yourself) Included a very nice surprise for active and retired military. Well now it's a WIN WIN WIN. Best surprise of it all? About 50% less cost than the alternatives! Thank you Gabby, Ted, John and Lucy for refering me!

Fixed my AC right and treated me with excellent service. It's hard to find good mechanics like this…read moreone. Price for service was the best I have found in a long time. Consider me a lifelong customer.

Excellent technicians and service. A/C was out, but not for long! Pricing has always been fair and…read morehave been a happy customer for several years.

As someone who does a lot of work on their own car, it's very rare that I trust a mechanic and I'm…read morenot always the easiest person to deal with when it comes to my vehicles, so it's saying a lot when I recommend them as THE shop you can trust in Tucson. Prices aren't low or high but they're fair. Schedule in advance with them because they have a lot of loyal customers that keep them busy.

Gibbs is an excellent auto repair business. They did a recent major repair of my vehicle. George…read moreexplained all of the necessary work ahead of time, and no surprises with my bill. It was as expected. I'm probably good to go for thousands more miles. This is a family-owned and operated business. They are honest and trustworthy. My highest recommendation.

Five star service every time!…read more I highly, appreciate the thorough work they do on every vehicle I've owned for almost ten years. Always honest and the best quality service I've experienced locally! Worth every penny & so relieved they did a multi point inspection of my new-to-me car. Definitely go to Gibbs Automotive!