Decent location in a very nice area in the Bronx. The selection is ok and the staff here is nice. I…read morecame looking for a specific allergy free product that they did not have but made another purchase. The flower selection here is also beautiful

Amazing cvs everything you need you'll find here amazing people very nice & respectfulread more

Not friendly customer service. Do not feel disrespected when…read morecommunicate with them, they sounded impatient and proud.

I enjoy this pharmacy better than using Walgreens. They help me and call the doctor on my behalf…read morewhen needed and they're quick. They always call me to wish me a happy birthday every year. It's the small things. I like them.

I typically don't write reviews unless an issue is persistent, but after at least three separate…read morenegative experiences, I felt compelled to share this. Most recently, we attempted to pick up a prescribed antibiotic cream for our 4-month-old baby with mild dermatitis. The first staff member we encountered couldn't locate the prescription in their system, despite it having been sent by our pediatrician. Her response was dismissive and unhelpful: "I can't do anything; it's not in the computer." We confirmed with the pediatrician that the prescription was correctly sent and even had them resend it, this was not the first time this Walgreens failed to find an active prescription. Eventually, a more senior staff member located it and told us it would be prepared. Ten minutes later, they returned saying it would cost over $800 because it was not covered by insurance. The next day, our pediatrician's office was stunned. Their in-house pharmacy provided us with two tubes of the same cream at no cost and apologized profusely. I don't know what is wrong with the system, or staff, at this location, but quoting $800 for a simple antibiotic cream and repeatedly failing to locate prescriptions is unacceptable. We are switching pharmacies permanently. It's deeply concerning to consider what could happen if a more urgent or life-saving medication were involved. This level of disorganization and carelessness is not just inconvenient, it's dangerous. I just don't have the time and energy to engage myself in suing them. Finally, I'd like to make one more observation. While the line at this pharmacy is usually not long, typically 3 to 5 people, it consistently moves painfully slowly. It often takes 20-30 minutes just to serve a single customer. I don't want to speak on behalf of others, but it's hard to ignore the visible frustration and frequent complaints from people ahead of us. This recurring pattern strongly suggests that systemic issues are affecting more than just isolated cases. I may not know each customer's situation, but from what I've seen repeatedly, I am likely not alone in experiencing major service failures at this location. My advice: stay away, especially if you're trying to fill an active or time-sensitive prescription.

One of the worst pharmacy around. They picked up my call at 1:21 and put me on whole and didn't…read morebother to pick up. I finally got through at 2:15. There lines are extremely long and uncalled for. No management service. They are inconvenient and should be removed from Eastchester Road.

Pharmacy - 4 stars The pharmacy is great for the most part…read more It doesn't stay open for very long on weekends and major holidays, so be wary of that. If there's a problem with your prescription, the pharmacists are almost always willing to help you resolve the issue, rather than leave you to figure it out on your own. The pharmacy manager is definitely the best; she's very knowledgeable and offers great customer service. The wait time for picking up prescriptions is sometimes long, but I guess there isn't much that can be done about that. I wish they had more chairs in the waiting area - as of now, there are only three. Photo Shop - 5 stars I haven't patronized this Walgreens's photo shop very much, so I can't give a comprehensive review of it. I've mainly visited it for passport photos. In my experience, the wait time has always been minimal and the staff very helpful. No complaints. They offer personalized photo products, but I can't attest to the quality or wait time of these products as I've never purchased them. It's also stocked with a good amount of SD and miniSD cards, as well as some old-fashioned Kodak disposable cameras (not sure if they offer to process the film from these cameras, though). I'm pretty sure they also sell digital cameras. Beauty Department - 4 stars They carry all the major pharmacy brands. They have a lot of L'Oreal, Maybelline, and Revlon makeup products; a good number of products from all the other brands (Milani, Rimmel, Wet n Wild, Sally Hansen); and some random cheap brands. They also carry a good selection of perfumes and colognes, but these are stored behind the register, so you have to ask to see them. They also do let you sample them, which is helpful. They also carry some beauty tools, grooming tools, and nail products. I had to knock off a star, however, for the annoying way that they stock their personal care products, which are in the same aisle as their beauty products. The deodorants are kept behind individual sliding plastic 'doors' that have to be slid all the way down to the end to get a product from the middle. The razors are kept behind a lock and you have to ring the customer service bell to get a person to come unlock it for you. You'll find yourself pressing the bell multiple times before anyone comes to help you. When someone does finally come, it'll be someone who appears to be very annoyed and who stands over you as you inspect the product. It's just easier to get a nearby working employee to help you than to ring the bell. They claim these added safety measures are to prevent shoplifting, but they just make the shopping experience more difficult than it needs to be. Also, if shoplifting is such a big problem that they have to lock up their products, then what the hell is the security guard who stands at the front of the beauty aisle doing? Customer Service - 3 stars The customer service is hit-or-miss here. Some employees offer impeccable customer service, even running around the entire store just to find a product for you. Others give minimal effort to helping you, if they even give any effort at all. One thing I know for sure: if you want any product that's locked up (razors, hair styling tools, special feminine hygiene products) FOR THE LOVE OF GOD don't ring the bell. It takes forever for anyone to help you and the loudspeaker makes an annoying announcement every time you press it (which causes people to stare at you and be annoyed with you). Just find an employee who's walking around or something. Or visit the Rite-Aid across the street, which doesn't have nearly as many items locked up. Overall - 4 stars The store is small, so it may not have everything you came for. If you use the Walgreens website's 'Find in Store' feature, it's not always accurate for this store (or for any Walgreens stores, really). Often times, I have looked up a product on the website, found it to be listed as 'In Stock' in this store, and visited the store just to find that they either are out of stock or never even carried it. The best stocked aisles are the dental hygiene aisle, the home cleaning aisle, the personal care aisle (probably because no one can reach the locked up products in this aisle), and the food aisle. They now have a rewards card, which is pretty useful. I recommend signing up for it. You don't even have to carry it when you purchase things, you can just enter the phone number you signed up for the card with at the register and you'll get the rewards. Customer service is alright, depending on the person who helps you. The lines sometimes get long, and they often open up a register in another department when this happens. They have good, sizable parking behind the building, so that's a plus. Overall, it's not a bad store, but not exceptional either.

Worst Walgreens I have ever been to. The customer service is terrible. The sales associates do not…read moreacknowledge or engage with customers, and the overall atmosphere is extremely unwelcoming. The staff are rude, inconsistent, and seem ready to argue over even the smallest concerns. A much more professional and respectful approach to customer service is seriously needed.

Hi There is an…read moreassociate by the name of Mansura who always find the way to help with my concerns, doesn't waste time in doing so, she is probably one of the last ones left from the old staff still there. She's a great asset to the company.

This pharmacy is THE WORST! They always open late - never have enough people working! Always a long…read morewait! Terrible

On hold form 45 mins for a prescription that was placed 2 weeks prior…read more Shame they play with people's health like this.

They don't answer the phones... both Pharmacy and Manager. Lazy rotten attitudes 75% of the time -…read morethey should have been shut down versus the other one near Pelham Pkway

Great place for prescriptions, and he offers so many services . Owner , and employees are so…read morepleasant and knowledgeable.

Great service. He's a hands on Pharmacist. The staff is very polite. They will deliver your…read moremedication to you, if needed. Goodbye Walgreens!

HORRIBLE PHARMACY IF I COULD GIVE LESSS THAN 1 STAR I WOULD…read more!!!!. I came in after an urgent care visit for shortness of breath and asthma due to its urgency I was only in CityMd for less than 20 minutes, but I'spent an hour in Leroy pharmacy just to be denied because their system is not up-to-date. I helped them by going back to the clinic to get a print up of my eligibility. They still denied that | also went into my membership portal that showed them My coverage is active They denied that as well leven gave them a number for them to call based on providers and pharmacies and because it's the weekend they weren't able to get thru but my print up from the medical office and the portal both shown that eligible for visit and pharmacy, if I'm dealing with this and I have private insurance 1199 my bear goes out to those on public insurance in 2026 there is no room for lazy pharmacies that don't have the time to update their systems. If you're acquiring money from the public, you should be putting that back to make each interaction is convenient for everybody. I've never had to pay out-of-pocket my whole life for my insurance, but the only resolution they can come to since their system was inadequate was for me to pay $50 and to get reimbursed for my insurance DO NOT COME HERE Instead, use Walgreens use Parkchester pharmacy I'm always in and out in less than 10 minutes. Especially today Parkchester pharmacy was a huge help. All I had to do was give my information last name date of birth. They found my prescriptions instantly and I was out. That's the only conversation I had with the pharmacist was verifying my info if we want a quick happy experience use these pharmacies

Leroy Pharmacy has had good, reliable notary service in the Parkchester area for many years.read more

I called this pharmacy to check on a script that I need....the staff was dismissive and short. They…read morewere not helpful....do yourselves a favor take you business elsewhere

Very nice Pharmacy that is run by true professionals. Not only do they know their stuff but you can…read moresee the level of caring that each individual has. Thank you Starling Pharmacy for treating everyone with respect.

Just needs to be fully staffed. Trying their best. Try going…read morein off hours? Pharmacists are very helpful.

So I don't want to remove my old post .. it was what it was back then but for some years now this…read moreCVS is our favorite! The staff is always helpful, it's clean and we always find what we need!