Service based on the customers needs and schedule. Extremely knowledgeable and caring with great…read moreselection of additional products that are healthy and natural alternatives to the large chain stores like CVS and Walgreens. I switched from CVS and have never had a problem filling my prescriptions since .

If there was a star lower than one star.that is what they deserve.this is the worst pharmacy in…read moreNYC.they made me come All the way down there to fill my prescription s.btw I'm crippled.and they refused to give me my prescription because some jerk off was supposed to be there to approve it.this is a true story.i have no need for emblishment.so they said come back tomorrow.again I'm crippled and could barely walk or stand properly.so please take my word.DO NOT, PLEASE,SEND YOUR PRESCRIPTIONS ELSEWHERE!!!!.i have no reason to lie.if your I'll and want professionalism I'm sure any other pharmacy is ok.

I was working AT the pharmacy not FOR them for 2 days (10 hours each day) and got an inside look at…read moreHOW this pharmacy really cares about each and every customer that walks into the store. EVERYONE was treated with genuine care and concern. If you are like me, and dislike the chaos and mistakes at the BIG WELL KNOWN pharmacies switch to STATEN ISLAND PHARMACY . They will go out of their way to offer the best prices for your meds and deliver as well.

The absolute best pharmacy on Staten Island. Nicky, Tony, Rose, are professional and kind. Quick,…read morereliable, dependable, service in all respects.

New Dorp Pharmacy and their staff are excellent, I am mostly home bound, and they deliver my…read moremedications. They have taken care of me for years. They are very kind and considerate. Russell, Alex, Susan. Great people. I recommend this pharmacy highly.

From the owner: Local friendly full service pharmacy for all your needs including free blood pressure screenings,…read moreherbals, vitamins, surgical supplies and compounding.

Great experience. Very accomo dating. They always get what…read moremy doctor orders and if they don't have it they order it. Always reliable.

FABULOUS neighborhood pharmacy. Management couldn't be nicer, and always willing to go above and…read morebeyond. Store is always spotless. Unlike the large chain pharmacies, they treat you with respect and appreciation for your patronage. What a breath of fresh air, from the big chains. Shout out to Mario and Stacy , thank you.

After many lousy experiences at CVS and other big box drug stores, I switched to Express Lane…read morePharmacy and never looked back. A small family owned drug store, Express Lane offers personalized service, reasonable pricing, and free fast delivery citywide. Their pharmacist (Lev) is so knowledgeable, patient and kind. He's helped me out many times with confusing paperwork for family members. Their RX pricing compares favorably with other pharmacies too. A true gem in the big city!

When I moved to NYC, I was shocked by pharmacists at CVS because they act like robots, they show no…read moreempathy and they show you that they don't care. I discovered Xpress Lane Pharmacy and loved the founder And his team because they listen to your needs and advise properly.

When I was unable to get my husbands medicine at CVS or Walgreens because of a delay of shipment…read morefrom the manufacturer.I called Living Well Pharmacy, not only did they locate the medicine, they also delivered it to us. I highly recommend this pharmacy as they are genuinely concerned for their customers. If I could give it ten stars I would.

Good local pharmacy. I have recommended many people to this pharmacy, it is staffed with good…read moreexperienced pharmacists.

Been coming here for 5 years and I'm officially done. This place has gone completely downhill. The…read morecashiers are young, rude, clueless, and act like helping customers is the biggest inconvenience in the world. Half the time they're standing around talking while customers wait forever. The phone service is an absolute joke. You get put on hold for 20-30 minutes just to ask a simple question, and then they come back with an attitude like YOU bothered THEM. The pharmacist acts overwhelmed and disorganized constantly, also a rude dick. Prescriptions are never ready when they say they will be, nobody communicates with each other, and every visit turns into unnecessary stress. What happened to professionalism? This is a pharmacy, not a high school hangout spot. The staff acts annoyed anytime someone asks a question, and the customer service is honestly embarrassing. I've had better experiences at busy chain pharmacies than this so-called "friendly neighborhood pharmacy." Honestly, I'm switching to CVS. It's closer, faster, and at least when employees have attitudes there, management actually steps in and fixes it. Here, the bad attitudes are apparently encouraged because nobody does anything about it. And CVS calls you to tell them they have your medications and then call you when they're ready. Here, you have call them. You wonder why you're losing business? This is exactly why. The ownership changes constantly, employees don't care, and the whole place feels poorly managed. I give this place maybe 3 more years before it either gets sold again or shuts down completely. You'd think they'd read these and take them into account and learn from them, but NO! they think they're doing you a favor. We're right, you're wrong. What do you expect on Staten Island? This is why mom and pop businesses are going under and everyone would rather shop online just not to hear people's attitudes. Keep having this mindset. They're also only kind to you if they know you personally, if they don't know you they don't care. I get a mild low dose benzo, but because this is Staten Island, junkies galore!, they just lump everybody into the same category. As long as your bottle has the orange label on it, you're going to be treated just the same as anyone who picks up Oxycontin. I especially don't have to tell them what my medical diagnosis is. I wasn't aware they were my physician. I could go on and on and on. One last thing: imagine dreading having to call this place because the nasty heifer that answers the phone, only a cashier btw, always asks you what you're looking for while smacking her gum. Rude much? I'm looking for your mother, whatever the doctor sent, you got my name, you see the prescriptions, why are you asking me. A joke. She isn't the owner, the pharmacist, and i'm sure i'm not the only one who has complained about her, yet, she's still there. This place will never do better, so don't waste your time. It's a shame. I support small businesses, but unfortunately, a lot of small businesses, especially on Staten Island, don't care. I guess because they're just miserable and arrogant to begin with and feel as if they got it like that and they're entitled to be a jerkoff because they're having a bad day. Imagine if we all did that because they're the only one'sallowed to have a bad day. I've worked in retail, personal stays personal, and most of all, the customer is always right. Do better. but you're not going to. Go to CVS, Walgreens, don't go through nonsense and get upset by these people just to get a medication.

Rude & unaccommodating. I spoke to two different people in this place attempting to get a…read moreprescription transferred. The first young lady, had me on hold excessively then sent me on a wild goose chase calling the other pharmacy for no reason. When I called back she was just as clueless when I asked her more questions on getting this taken care of. Another person, a man, then got on the phone & was outright rude. It's unfortunate that my attempt to support small & local business was met with such apathy, but I can see why places like this are going under. It's unfortunate, because the big chains cannot really compare to a family business that's run properly.

I had a very disappointing experience at this pharmacy. The pharmacy manager was extremely rude and…read moreunhelpful. Simple questions that should take seconds to answer resulted in long holds, only to receive vague, unhelpful responses. When I asked why the delay for such an offhand answer, the manager replied, "I have stuff to do," which was unprofessional and dismissive of my time and concerns. When I called back to speak with the store manager, he answered with "hello," then placed the phone down and never returned. This level of unprofessionalism is unacceptable. I work with pharmacies daily and have never encountered service this poor. Past reviews suggested this location was reliable, which makes me wonder if management has changed. I strongly recommend considering other pharmacies if possible.

5 stars is not enough .the whole staff in the pharmacy and the store are the best of the bestread more

The pharmacist was extremely knowledgeable, he listened to my pain issues, asked me follow up…read morequestions, and was able to provide a pain reliever that has helped me tremendously. The experience was seamless and they even offered to mail my prescription to me. I would have never gotten the same level of attention or service from a big box pharmacy. The staff at Arrochar Pharmacy really cares about their customers in a way that only a local pharmacy can. Give them a try, you will not be disappointed with their service!

Amazing Pharmacist! Went above and beyond to help me get my hard to find rx. He took care of…read moreeverything, including having it couriered to me in a neatly packed box with ice packs. I was so stressed and I am so thankful!! If I lived closer I would never go to another pharmacy.

This pharmacy is amazing. They helped me out until we figure out the issue with the insurance…read morecompany. They were easy to get in touch with, texted when I needed to send information and got the prescription done very fast.

I live in the city, and have a prescription that can be pretty hard to get filled sometimes. My…read moredoctor and I decided to send it here to see whether they could fill it on short notice, before a trip. Not only was the prescription filled the next morning, but also at a very fair price, and when I picked it up today it was even lower than expected (I get the feeling they may have proactively applied a coupon?). The pharmacist was also courteous and professional when I picked up. Great experience!