Unfortunately, I have to leave a negative review for Riverdale Specialty Pharmacy…read more When you pick up medication in person, the staff is courteous and professional. That part deserves acknowledgment. However, my experience with their delivery service has been consistently problematic, and at this point, unacceptable. I will not mention names, but the delivery drivers they outsource to are unreliable, unprofessional, and inconsiderate. I've experienced repeated delivery issues, including false claims that my address was incorrect, despite the fact that they have delivered to this same address before, albeit with ongoing problems. What makes this worse is the timing. There is an incoming snowstorm, and instead of clear communication or accountability, I'm receiving inaccurate information and excuses. Medication is not optional. This is not a package from an online retailer. This is someone's health. I am now seriously considering transferring my prescriptions elsewhere. Riverdale Specialty Pharmacy should reevaluate the third-party delivery partners they choose to work with. Thank your delivery partner for losing patient trust and potentially compromising access to essential medication. Courtesy at the counter does not make up for a delivery failure. Reliability matters. Accountability matters. And right now, those standards are not being met. Very disrespectful and inconsiderate - they have no regard for the elderly and the disabled.

I asked for my meds to be delivered to me and the app told me that I'd receive them by 11:00 pm…read more Never happened. Next day, I call in the morning and am told that the cashier would call the driver and get back to me. They never did. When I called back 2.5 hours later, I am told that they did talk to the driver and my meds were back at the pharmacy and I could pick them up now. When I did, I also wanted to talk to the pharmacist about what happened as I was annoyed. His story about what happened didn't align with the cashier's and he couldn't give me a direct answer about why I never received the meds the day before. It was all double speak; Somehow my meds were both never picked up AND picked up. I don't like being misled.

I have a hatred for this place. I had a burning up fever (over 102 degrees) and my doctor placed a…read morez-pak prescription here since they deliver. I kept calling the main line to see if they could deliver to me since I was too sick to move, but the phone kept going straight to voicemail. I tried calling about 10-15 times and same thing kept happening. I had to then have my doctor call the prescription over to another commercial pharmacy across the street. Stay away from this place because no one should be stressing out when they're already sick! Worst part is, since I couldn't speak with them, they already charged my insurance and I had to pay full price out of pocket for my new prescription. Screw this place.

This place is wonderful, as are the people who work there. We had so much trouble with getting a…read morescript filled by phone for a sick relative from CVS - all sorts of issues.... couldn't deliver, couldn't get charge to work, multiple people told us different things, etc. etc. etc... I decided to give Regal a call - they couldn't have been nicer, and within a half an hour, they had transferred the prescription, and delivered it by 2 PM! We will transfer all prescriptions to this wonderful pharmacy. Am very happy to give a small business our business!

I love this pharmacy. They are so awesome. They help you with they can. I am very glad I switched…read morewith them. They have made everything so easy for me. The pharmacist and the workers are the best.

an intimate pharmacy with a huge heart; they always give the highest customer service and to me…read morethe entire team feel like a reliable caring extension of my healthcare needs. I'd choose them over these big chain pharmacies any day. They go out of their way to ensure you have what you need. Brad

Great place for prescriptions, and he offers so many services . Owner , and employees are so…read morepleasant and knowledgeable.

Great service. He's a hands on Pharmacist. The staff is very polite. They will deliver your…read moremedication to you, if needed. Goodbye Walgreens!

This establishment uses people's diagnosis against them (which is illegal!) and also charges for…read moremedication and medical tools covered by insurance. They also are very aggressive and start yelling at vulnerable clients going through medical crisis. I have also seen them threaten to fight customers and they also bring down the general value of the establishment with inappropriate attire, behavior and attitude. Please go to the other pharmacy in the area!

This is by far the worst Pharmacy I have ever been to. They used my wife's diagnosis against her…read moreand called her crazy, all three female employees exited from behind their counter and walked behind me as I was walking out. They also told me to tell my wife to come downstairs insinuating that they would fight her. The manager was not even able to control his employees. A business like this does not deserve to be open or serve the public.

Excellent service I am blessed to able to deal with owner Sanjay his staff are always polite n…read moreaccommodating deliver is available I highly recommend this pharmacy Thank Regina Valerioti

I've been taking estrogen pills for 2 years, I take one pill every two days and as everyone knows…read morewhen you're taking medication you have to be consistent I recently started working 10 hours a day and it was hard for me to physically go to this pharmacy to pick up my medication I asked them if they could deliver my medication however they kept saying yes but they didn't do that and for a week I kept calling but they kept ignoring me so I decided to transfer that medication to a pharmacy that would deliver as a was backed up and I needed to take it right away On the beginning of July I went to my doctor for refills I was given 6 refills and It was sent to Leroy Pharmacy On the day that I was picking up I called the pharmacy once before leaving work earlier the person said that it was ready I took an hour off my job I called again during my commute to make sure I don't have to wait again the person said that it was ready Got there went to the counter only for the lady on the counter to tell me that the medication was transferred to the pharmacy that I called in May, which I didn't have a problem with them doing that but they waited for me to get there to tell me! Leroy Pharmacy only transferred 2 refills the other 4 refills were deleted from the system or I don't know what they this pharmacy didn't with the remaining refills Now this is only the beginning; Comes August and the orthopedic doctor sent a prescription for pain medication to this pharmacy the first time I called they said that they didn't get the prescription. I called the doctor to send it again I did this 3 times until I realized that they were RETALIATING AGAINST ME FOR TRANSFERRING THE ESTROGEN MEDICATION TO ANOTHER PHARMACY THAT THEY COULD NOT DELIVER TO ME BACK IN MAY WHEN I REALIZED THAT AND I ASKED THEM ON THE PHONE WAS WAS GOING ON THE PERSON IN CHARGE SAID "TELL YOUR DOCTOR NOT TO SEND YOUR PRESCRIPTIONS HERE ANYMORE" This should not be allowed to happen in this country

The woman working at the front registers is always on the phone or talking to friends instead of…read moreservicing the customers. you have to wait until she finish gossiping before you can get service. This is the kind of customer service I got each time I came in this pharmacy. The pharmacy is always empty and now I know why.

They false advertise their business hours. Why become a UPS center if you are not going to follow…read moreyour business hours.

This UPS Access Point (at DJ Drugs) is a great, highly recommended option, especially if you have a…read morepre-labeled return like my Rent the Runway package. Since Rent the Runway makes it easy with a pre-paid return label, the drop-off here was super fast and easy. Important Note For ALL Returns: This is a literal drop-off and go location, not a full-service UPS Store. Your package needs to be completely packed and sealed The return label must already attached. Highly Recommend: Take a photo of your return label/tracking number for your own records! The staff informed me they can't print a separate receipt, but they do scan the package into the system. Taking your own picture ensures you can track your return easily. The manager was prompt, efficient and super kind! I highly recommend using this location if it's closer to you than the busier 231st and Broadway UPS Store. The store has everything you might need, just like a typical drug store! Feel free to drop off your package and then browse the aisles for any items on your shopping list--you might discover some useful things you can find at your local pharmacy store!

DJ Drugs are the best!! Altho I always popped in, when my Rite Aid closed I switched my RXs to…read morethem......and I am so glad I did! They are courteous and helpful .the pharmacists never try too hurry you off the phone and the gentleman who delivers is so nice as well! DJ Drugs is a neighborhood gem! Sharon B. Riverdale (not California!)