Unfortunately, I have to leave a negative review for Riverdale Specialty Pharmacy…read more When you pick up medication in person, the staff is courteous and professional. That part deserves acknowledgment. However, my experience with their delivery service has been consistently problematic, and at this point, unacceptable. I will not mention names, but the delivery drivers they outsource to are unreliable, unprofessional, and inconsiderate. I've experienced repeated delivery issues, including false claims that my address was incorrect, despite the fact that they have delivered to this same address before, albeit with ongoing problems. What makes this worse is the timing. There is an incoming snowstorm, and instead of clear communication or accountability, I'm receiving inaccurate information and excuses. Medication is not optional. This is not a package from an online retailer. This is someone's health. I am now seriously considering transferring my prescriptions elsewhere. Riverdale Specialty Pharmacy should reevaluate the third-party delivery partners they choose to work with. Thank your delivery partner for losing patient trust and potentially compromising access to essential medication. Courtesy at the counter does not make up for a delivery failure. Reliability matters. Accountability matters. And right now, those standards are not being met. Very disrespectful and inconsiderate - they have no regard for the elderly and the disabled.

I asked for my meds to be delivered to me and the app told me that I'd receive them by 11:00 pm…read more Never happened. Next day, I call in the morning and am told that the cashier would call the driver and get back to me. They never did. When I called back 2.5 hours later, I am told that they did talk to the driver and my meds were back at the pharmacy and I could pick them up now. When I did, I also wanted to talk to the pharmacist about what happened as I was annoyed. His story about what happened didn't align with the cashier's and he couldn't give me a direct answer about why I never received the meds the day before. It was all double speak; Somehow my meds were both never picked up AND picked up. I don't like being misled.

This is an old school pharmacy. There are people to talk with. They are not perfect, but they give…read morea damn. You would never get this from a chain. I love them.

Outstanding and professional in every way! Fast,​​​ friendly, precise, and,​ efficient​​read more

The service I receive in this pharmacy is AMAZING. Rapid, efficient , the reminder calls,…read moreeverything on-point. All the staff is very friendly, I pick the right pharmacy!

I love this pharmacy. They are so awesome. They help you with they can. I am very glad I switched…read morewith them. They have made everything so easy for me. The pharmacist and the workers are the best.

Terrible customer service. I only went to this location because it was close to work. This is a…read moredesignated UPS store that participates in free Amazon returns. However, they charge $1.99 for a strip of tape that is a courtesy at other ups stores. Will never return to this location.

Great place for prescriptions, and he offers so many services . Owner , and employees are so…read morepleasant and knowledgeable.

Realized we forgot to bring my son's medication while visiting. Looked online to see which…read morepharmacy would be cheapest and this one came up. It was less here vs going to Shoprite's pharmacy. They were able to call my pharmacy and fill both prescriptions. They were quick and courteous. Grateful for neighborhood pharmacies.

This establishment uses people's diagnosis against them (which is illegal!) and also charges for…read moremedication and medical tools covered by insurance. They also are very aggressive and start yelling at vulnerable clients going through medical crisis. I have also seen them threaten to fight customers and they also bring down the general value of the establishment with inappropriate attire, behavior and attitude. Please go to the other pharmacy in the area!

I've been taking estrogen pills for 2 years, I take one pill every two days and as everyone knows…read morewhen you're taking medication you have to be consistent I recently started working 10 hours a day and it was hard for me to physically go to this pharmacy to pick up my medication I asked them if they could deliver my medication however they kept saying yes but they didn't do that and for a week I kept calling but they kept ignoring me so I decided to transfer that medication to a pharmacy that would deliver as a was backed up and I needed to take it right away On the beginning of July I went to my doctor for refills I was given 6 refills and It was sent to Leroy Pharmacy On the day that I was picking up I called the pharmacy once before leaving work earlier the person said that it was ready I took an hour off my job I called again during my commute to make sure I don't have to wait again the person said that it was ready Got there went to the counter only for the lady on the counter to tell me that the medication was transferred to the pharmacy that I called in May, which I didn't have a problem with them doing that but they waited for me to get there to tell me! Leroy Pharmacy only transferred 2 refills the other 4 refills were deleted from the system or I don't know what they this pharmacy didn't with the remaining refills Now this is only the beginning; Comes August and the orthopedic doctor sent a prescription for pain medication to this pharmacy the first time I called they said that they didn't get the prescription. I called the doctor to send it again I did this 3 times until I realized that they were RETALIATING AGAINST ME FOR TRANSFERRING THE ESTROGEN MEDICATION TO ANOTHER PHARMACY THAT THEY COULD NOT DELIVER TO ME BACK IN MAY WHEN I REALIZED THAT AND I ASKED THEM ON THE PHONE WAS WAS GOING ON THE PERSON IN CHARGE SAID "TELL YOUR DOCTOR NOT TO SEND YOUR PRESCRIPTIONS HERE ANYMORE" This should not be allowed to happen in this country

Sanjay and all the staff are always there for you. Excellent customer service. Also they deliver…read moresame day services.

The woman working at the front registers is always on the phone or talking to friends instead of…read moreservicing the customers. you have to wait until she finish gossiping before you can get service. This is the kind of customer service I got each time I came in this pharmacy. The pharmacy is always empty and now I know why.

I've been wanting to write a review about this pharmacy for a minute now. I had surgery some months…read moreago and was unable to go into to the pharmacy to pick up my medication. So I called Alejandra on the phone and had my medication sent to me within 10 minutes. I love this young lady's energy and she's always smiling and willing to help with anything I may need from this pharmacy. She's differently a great addition to this store. I also wanna to all the staff there who are also amazing as well. Thank you for all that you do for our community.

This UPS Access Point (at DJ Drugs) is a great, highly recommended option, especially if you have a…read morepre-labeled return like my Rent the Runway package. Since Rent the Runway makes it easy with a pre-paid return label, the drop-off here was super fast and easy. Important Note For ALL Returns: This is a literal drop-off and go location, not a full-service UPS Store. Your package needs to be completely packed and sealed The return label must already attached. Highly Recommend: Take a photo of your return label/tracking number for your own records! The staff informed me they can't print a separate receipt, but they do scan the package into the system. Taking your own picture ensures you can track your return easily. The manager was prompt, efficient and super kind! I highly recommend using this location if it's closer to you than the busier 231st and Broadway UPS Store. The store has everything you might need, just like a typical drug store! Feel free to drop off your package and then browse the aisles for any items on your shopping list--you might discover some useful things you can find at your local pharmacy store!

DJ Drugs are the best!! Altho I always popped in, when my Rite Aid closed I switched my RXs to…read morethem......and I am so glad I did! They are courteous and helpful .the pharmacists never try too hurry you off the phone and the gentleman who delivers is so nice as well! DJ Drugs is a neighborhood gem! Sharon B. Riverdale (not California!)