Kyle just finished opening my pool for summer 2026. Kind, friendly and quick. Great job Kyle. See…read moreyou in the fall

Top notch service!!! No wonder why pros is in their name because that's exactly what they are... We…read morehad two technicians come out today. Jacob and Justin and they were fantastic. Above and beyond my expectations. And the services they provide are amazing like winterizing and springerizing highly recommended.

Great customer service. Walked in need pool supplies. Helped me find what I needed 123read more

I don't understand the bad reviews for this place - Unless they're coming from competitors. Were…read more*regulars* because this place continues to impress me. Excellent selection of products, friendly and helpful staff and great prices.

Great service and price with personal care! They know everything you need to keep your pool…read moreoptimized for a summer of fun. They won't disappoint you or sell you chemicals you don't need. I've been using them for years.

This place has the best service and nicest people. They have a great selection and are great to…read morework with!

Mark fixed my old beat up hot tun back around 2004. I joked that I was paying him "tuition" vs…read more"labor" as he taught me a lot as he did his magic. Now 20 years later, I'm glad I found him still doing his thing as we have moved and the hot tub that came with the place won't heat and. has a leak in a small line that I don't know how I can fix. So glad I found him and will be calling him in the morning.

Mark has been taking care of my hot tub for over 20 years. I am out of town for months at a time…read moreand he is always checking to make sure everything is working well. He does some additional work around the area like cleaning out the gutters so the leaves don't get into the hot tub. If there is an issue, he does not stop until it is fixed, including multiple visits to make sure and then he doesn't even bill me until the job is completely done. His prices are very reasonable and he will look for the most economical solution for repairs. It is hard to find such honest service these days. Be patient, he is a one man shop so may not be able to service right away.

The service was fast efficient and the people are concerned about your pool…read more Would highly recommend Chicago Pool and Spa

This guys is a RIP OFF. Would not give me a time schedule and then didn't show up to install the…read morepool. He was here for ONE day and looked completely lost. I owed him $5,300 to install the pool and now texted me and said its $8,500 upfront. FRANK is a CROOK, Lawsuit to follow. DO NOT USE HIM

I wanted to pass on a recommendation for those of you who have a hot tub. Dave Friello came…read morerecommended to us and we have been very impressed. He is very knowledgeable, affordable and fair in his pricing, professional and very responsive. We had our tub freeze up on NYE. We texted him and got a call first thing New Year's Day. He talked us through how to stabilize it and he was out the next day early in sub zero weather. He came out today because despite thawing it over the past week, more damage was apparent. He fixed what he could and protected it from further damage and gave us a fair estimate for new parts etc. No charge for today's follow up. Give him a call if you need repairs or maintenance!

Hired them based on the recommendation of a neighbor who uses them for pool maintenance; they did…read morea great job resurfacing our pool this Spring.

Amazing job! Luis and his workers have been opening my pool for 3+ years and have been doing weekly…read moreservices. Very professional and best prices definitely recommend. Support small businesses!

Matt is super talented! He asks great questions to get a feel for what your goal is with your…read moreprojects, and checks all of the boxes. His designs are unique, thoughtful, creative, and professional! Whether you're looking for some decorative landscape pots, or a full landscape design, he can do it all! He was even able to provide a 3-D rendering with a fly through view so I could really visualize his design. I would highly recommend Root Designs for your project!

From the owner: You dream it, we bring it to life from the Roots of your mind!! Root Designs will make your dreams…read moreburst into reality!! Contact us today to start your dream project this year! #- 1(847)903-5334

Stopped in to get pool water tested. Zach explained in full detail exactly what the product I…read moreneeded along with step by step directions!! VERY professional & personalized!! All done with a great attitude too

A mixed review. $70k in ground pool and concrete installed in Gurnee. Initial installation was…read moregreat. Pool was put in level and exactly to specifications. Concrete work looks great. Follow-up wasn't great. Pool went in at the end of fall. Workers through a tarp on a left dirt and rocks for the spring. I had to call several times for them to come open it, then they workers complained about how the pool was left. Eventually it got done but a sticky residue was left at the water line. They sent someone out to clean it but he gave up and said it would wear off. They are also some minor scratches I asked about but the office manager ignored my email. Also when using a chalk line to mark out the cover mounting holes in the concrete they used red chalk which is permanent. Blue chalk washes off. Now I have a faint red line around my pool. No one ever explained how to run or operate the system. I had to figure it out myself. Basically, good initial work but no follow-up. Once they get your money they are done.

I needed to purchase a few bales of hay for my garden beds and bales of straw to cover my backyard…read morelawn to keep the dogs' paws from getting too muddy. Prices are reasonable. This store is perfect for buying these sort of things. It was my first time there; so, I found them to be quite helpful, polite and efficient. You just go inside and pay, drive your truck to the loading areas, someone loads your items and you're on your way!

This place typically has the lowest prices you'll find, but their customer service is not good…read more I've had a number of interactions here that have left me feeling bad and not wanting to shop here anymore. 1) There was a time when they weren't sure if they had my dog's food in stock. They called the back to see if they had it, and it was a lot of back and forth about whether or not they had it. The phone call ended with them saying it was out of stock. Then a minute later they called and said they did have it after all. So I pay and pull around back, only to be told they don't have it and I would have to get a refund. This was followed by "just kidding." I was prepared to let this go, but the other interactions on top of this...it all adds up. 2) My dog hates car rides, so I put my sleeping bag on the back seat for her. It smells like me and calms her down. Someone working in the warehouse saw it and asked me if I'm homeless and live in my car, as he laughed. 3) Someone gifted me a bag of dog food in the correct brand and wrong line of food. I brought it here (unopened and brand new) to exchange it for the correct one, and was told I couldn't do that, because I had no proof it was from there, and they don't know how it's stored. This would make sense if they didn't take their own product back either, because they also don't know how the person stored it. They told me I was trying to get a free bag of food from them, which makes zero sense, considering I was trying to exchange an unopened unexpired product that actually cost more than the one I wanted, and I didn't even want the difference given back to me. It didn't matter to them I'm a long time customer of theirs. They treated me like I just randomly walked in off of the street and was demanding they hand me a free bag of food for nothing. 4) I purchased a bag of dog food, and afterwards, realized there was a small hole in the bag. I brought it back to them, and they told me if I kept the bag they would refund me $1. One dollar. They have raised the price of my dog's food by $10 per bag in the last six months or so, when it has remained the same price everywhere else. They are now about the same price as any other brick and mortar or online store. I will be taking my business elsewhere.