Was greeted by Faith who was wonderful. Great selection of suitcases and accessories. Was giving…read moregreat customer service and bought a nice lightweight case for a good price.

Great selection of luggage. They usually have the buy 1 get 1 at 50% off sale. That's a deal if…read moreyou're looking for multiple pieces of luggage. The staff is friendly and pretty helpful when you're looking for recommendations or suggestions. It's definitely a better deal to come here than the retail stores...

There are lots of companies making bags for business or traveling. Tumi is one of them. One of the…read morebest ones in my opinion. I own a few Tumi products. Including a wallet, a cross-body bag for travel, a small backpack, etc. They're all the highest quality and good-looking. The prices in this outlet store are a little less than their retail stores. But the quality of the bags is the same. The salespersons here are also helpful and professional. You have questions, they have answers. But no oversell feeling at all. The shopping experience at this Tumi outlet store is excellent.

Tumi is my brand of choice for luggage and work totes/bags. I conveniently stopped by this outlet…read moreshop (located in the Vacaville Premium Outlet Mall) on my long return drive from Napa. The associate/manager who was working was great and helpful. I was needing another work style tote and since I know the different lines Tumi offers, I was on the hunt. The associate made a few solid suggestions based on my preferences and finally I decided to go with a tote bag and also a complementary wallet....both at unbeatable outlet prices!!! Finally, started to use my new Tumi tote bag today and I love it!

The line is usually long and there are usually only a couple checkers not counting the…read moreReturns/Customer Service counter. However, today there was only one other person in line before me and there were multiple registers open to assist customers. The lady who assisted me was actually working the Returns desk and she was delightful! She was friendly, and very pleasant to work with. She reminded me about discount Tuesdays and I really appreciated that. Sorry I don't recall her name but she was an African American woman. I was looking for a chair for the boudoir (ok bedroom lol) and although I didn't find that I found some really cute tops at an awesome price! Oh, and chocolate lol.

Typical ross - only unusual thing was self check out option for 10 or fewer items which was great…read more Long lines today for human check out. Everybody after 50 off decorations I think. Store was clean and stock was ok. Got some stuff for kitty. Pet section was ok. No tall cat trees which iscwhat I'm after.

Okay I admit that I am not one of those people that is into high-end bags and wallets. My money…read morewould rather go towards a nice dinner, a high-end phone (since I love taking photos), or an exotic trip. Which is why I decided to think outside of the box and pay a visit to the "Coach Outlet" store. Located in the heart of the busy Vacaville Outlets, this Coach Outlet store has been a longstanding tenant here for the past few decades. Some may think that Coach products are limited to just wallets and purses. Boy was I wrong! This store not only carries a wide variety of wallets, purses, and handbags, but also a very impressive collection of luggage, mens and womens apparel (jackets, sweaters, shoes), belts, scarves, sunglasses, and watches. Surprised was an understatement as this store was very spacious as the display fixtures provided lots of room to shop without being overcrowded. Now what really surprised me was that I actually left this store purchasing something! I was in need of a new wallet and had already shopped on Amazon as well as visiting Macy's and Nordstrom Rack. Nothing really got my attention. Well that is until I went to the dedicated mens section. Here I saw a very nice display of stylish wallets. After asking the sales associate for the price, I was absolutely blown away with the deal I got. They were offering ALL mens wallets at 60% off the sale price. There is where I bought a full-size charcoal/black wallet complete with room for my drivers licnese, two bill compartments, and slots to hold up to eight cards. It was also a lot bigger than the wallet I had for a long time. And when I say a long time, my last wallet was at least 12 years old where it was ripped with all of the leather completely distressed after years of daily use. The Coach wallet uses a ton of quality materials that I know will withstand the test of time for years to come. All in all, the "Coach Wallet" at the Vacaville Outlets was a very pleasant surprise. This is also the only dedicated Coach store in between the Bay Area and Sacramento. The customer service here was above average and some of the deals are hard to pass up. With that said and done, I am giving this location an above average four-star Yelp rating.

Coach has outlet stores in most of the outlet malls. This one in Vacaville is one of the earliest…read morein Northern California. The store is enormous in size and beautiful. The prices are a lot cheaper than similar items you can find at the Coach retail stores or the department stores. However, most of the items here are different than the retail version. The store is gorgeous and huge. They have the deeper discounted items at the deeper second section of the store, where you can find even better deals. The employees at the store are well trained. They are ready to help, but you would get a purser when you explore and look for the items you may want to purchase. I like the shopping experience here.

I just left the Nordstrom rack store in Vacaville. It really restored my faith in the Nordstrom…read morebrand. I was helped by a young person named Rhea, which I hope I spelled correctly. She personified classic Nordstrom values and customer service. She was kind, bubbly, and courteous. I'm sure she probably wakes up that way every day and uses her spirit to achieve and anything she does, but on this day, she represented Nordstrom and the white club experience. I grew up knowing. She explained to me I don't buy item what was the final sale and how all of the policies worked. She was warm and empathetic from beginning to end. What a profile and professional excellence. Thank you, Nordstrom for restoring my faith and great service.

I hadn't ever been to this Nordstrom Rack in Vallejo. It's across the freeway from the Vallejo…read moreoutlet mall stores. My sister has been looking for a pair of Hokas on sale and this was the second Rack location she tried. Unfortunately no luck here, but I tagged along and tried on some shoes. They have a very large selection of good designer shoes...the largest choice of Sam Edelman shoes I've seen in ages. The discounts are good, not great. I ended up choosing a pair of EVA Arizona Birkenstock sandals. At $54.95 they are $5 more than buying on Birkenstock direct website, so no savings especially as free membership allows you free shipping. However, I wasn't sure of my size for this brand so it was helpful to try several pairs out in person. The salespeople here were low key and helpful if asked for assistance. The store was large, cool, well lit and had a large selection. The store was larger than the ones I have gone to in Sacramento. I briefly looked at personal care items and they had a nice selection. Otherwise, we didn't have time to look at much else as we wanted to head home and beat the traffic. I am taking one star away for no discount on the shoes and the fact they when I got home I realized the security tag hadn't been removed at checkout . Fortunately my Dad had a bolt cutter and he took it off for me.

I recently purchased two items and attempted to return them the very next day with my original…read morereceipt. The only issue was that the tags had come off while trying the items on (I placed them in the pockets so they would not be lost). The associate at the register (Devin) refused to process my return because the tags were not attached, even though I had both the items, the tags, and the receipt from the exact store. She also suggested the items might have come from another store, which was insulting and inaccurate. I even remembered the manager who assisted me the night of my purchase, as it was only the evening before. I understand Burlington's return policy requires tags to be attached, but in this case, the tags were still present and the purchase was clearly verified with the receipt. I feel this situation could have been handled with more flexibility and certainly more courtesy. I would appreciate clarification on whether Burlington can accommodate returns where the tags are present but not physically attached, and I also wish to share my concern about the customer service I received at this location. Honestly, I will never shop there again.

Busy on the weekend which is to be expected. The biggest pro is that this is the FIRST Burlington…read morewhere I have seen someone organizing & straightening the store plus setting up endcaps etc during a shift. Kudos to the tall guy that did that before leaving the store for the day. This store was pretty trashed on a busy Saturday. The clothes here are not very good. They are picked over and seemingly not of the highest quality but the home stuff , luggage, and accessories were pretty good. Shoes are hit & miss. There was a long check out line that you entered in a department and had no sight of the front. Understaffing is definitely an issue here. Despite the huge line there was one and then two cashiers but the supervisor was making price tags and cleaning up. My cashier was friendly. Don't buy too much, only what you can carry. Loss prevention allows no carts outside. All in all even with the long wait and having to pick through loads of merchandise they had what I wanted so I give it an ok. I would come back at a slower time next time and bring help to carry out my items

I did an online return for a friend today and received the best customer service. I don't get the…read moregals name but we talked about the 49ers game on Thursday night. She was so helpful and friendly it's rare to come across such nice people especially in retail. I noticed the elderly lady ahead of me questioned a price. The clerk was very patient with the women and over all 10 opt of 10. The store was clean and the staff were outstanding. Good job Kohls.

I've been in our Kohls store 2 times recently for a return. Both times the employee was on the…read moreverge of being rude. I'm talking about 2 different people. In the past I've gotten really good service so I don't know what happened. Things changed since they remodeled. I don't want to shop at Kohl's anymore because of these nasty people behind the counter.

So let me tell you what a pleasure to have Ole as our cruise specialist. He took care if every…read moredetail always came off as helpful and was never pushy or tried to up sell us. He checked in with us all the way until the day of the cruise to make sure we had everything ready before the cruise. Here's the best part he even sent us a welcome home card when we arrived and called and asked us how was the cruise. First class all the way well diffently recommend him to my family friends.

We've used Concierge Travel twice so far and couldn't be happier with the service! Ole is top…read morenotch. Knowledgeable, thorough and friendly. Plus, he really goes the extra mile. We've taken two cruises so far with Concierge and both times Ole has taken care of ALL the little details like printing out our boarding passes and sending laminated luggage tags. Those seem like small things but when life gets hectic it's kind of nice to know there's someone in your corner making sure you don't have to remember that stuff. We recently booked a third cruise for 8 people for next year. Ole found the best deal and alerted us to ways to save a bit of money as well. I know that Ole does a lot more than just cruises. When the times comes for our much dreamed about European vacation, you can bet we'll be calling Concierge Travel. Two thumbs up!

Whoa. In the past several years, the customer service here has been consistently disjointed. At…read moreleast for me. On my last visit, after browsing the shop for close to 10 minutes I walked up to a group of three staff that were talking amongst themselves near the front door. Oddly, they disbursed when I approached them. I swore I showered that day. Anyways, I intended to ask them a few questions and get assistance to pull an item off the high display shelf. After that non encounter, I wasn't feeling it. Odd vibe. But sadly par for the course for me here. So even though several purses caught my eye, I left and went to the Coach shop. There I found a beautiful pebble leather bag and engaging staff. I gotta say though the Michael Kors purses at the outlet are significantly marked down from retail. Plus the shop has a diverse and large selection of women's purses and wallets. They also carry a smaller selection of watches, sunglasses, jewelry, shoes, menswear, and luggage. The purses I was eyeing were the $65 small crossbody and $89 wristlet clutch.

This Michael Kors is located at the Vacaville Outlets!…read more I briefly visited on Saturday looking for some Crossbody options for my cousin and almost walked out with something for myself! I am still thinking about it as I type up this review - why didn't I just buy the bag? Now I'll have to go back very soon and purchase it - what a shame! They had a great selection of crossbody's that were listed from as low as $69 all the way to about $119 I believe - what a steal! They had lots of cheaper options for wallets as well. It's a great place to shop for gifts or for yourself - no judgement! Staff were friendly when I entered and asked if I needed any help! I will definitely be back for that bag soon!