AVOID this provider! Major Medical's (MM) billing procedures are incorrect, misleading and…read moreoverbilled to insurance by hundreds of dollars. Thank goodness for the insurance company EOB's. If it weren't for them, not sure how we'd know to question MM's billings. Don't expect MM to answer phone calls, except for the recording to leave a message. And then, if you get a return call within three or so days, count yourself lucky! There is CONSIDERABLY MORE I could explain, but with all reviews being at ONE, you get the idea from all of us who have shared a few of our experiences that if you have a choice of DME providers, do NOT choose Major Medical Supply (or Rocky Mountain Medical Equipment). If a ZERO or MINUS rating was possible, that would be more accurate for MM!

From the owner: We Love Helping People…read more Major Medical Supply provides oxygen, medical equipment and supplies to the greater Denver area. Our customer service representatives are trained to evaluate your needs and work with your doctor and put the needs of our customers first. Give us a call.

As nice and can be and great selection! Highly recommend. Rates are better than other places we…read morechecked too!

Very very helpful and knowledgeable. He was great helping my mom get new parts for her walker…read more Definitely go there if you need medical supplies! I personally would not go to any other place.

Fast service and the staff is always friendly and helpful! The gift shop is amazing, especially…read morebeing at the hospital. If you need a gift for a patient you can find it there!

These guys - Tom and Don and the rest of the staff are amazing! I've gone to them for years. I…read moremoved away for about 5 years, but came back for a visit and they helped me out immediately when I realized I didn't have enough meds for my stay in Denver.

Great service and professional. They have quite a bit to choose from and are very helpfulread more

From the owner: Official Distributor of Low Priced High Quality Medical Supplies & Equipment, Best Customer Care &…read moreProduct Experts. We provide comprehensive Home Medical Equipment directly to your door.

Thank Heavens for this store! I've only recently moved to the Lafayette/Louisville area and hadn't…read morenoticed Independently Yours although I had been driving by this corner frequently until the shelter-at-home time began. Because of the pandemic, a major need for face masks surfaced. There haven't been enough of the n-95 masks for everyone, not even enough for the medical professionals and other front-line workers. Then people started sewing the cloth masks. I still personally couldn't find any available, but had a small supply of disposable masks my Doctor's office had given me in late February. But those are one-use masks and although I was only emerging from my home when absolutely necessary, they were running out. i heard about this store via a Louisville-oriented Facebook group I'm in. Someone was saying they had some cloth masks. So I went to that corner and drove among the businesses in the shopping area until i found this place. It's 2 doors to the left of the Nature Lab. indeed they have medical supplies of all varieties, and had a good selection of cloth masks in several sizes and colors. The white ones are $8 and the colored ones are $10. The people who work at the store and very knowledgable and helpful. They're out of hand sanitizer like everyone else but they are trying to get a shipment, by the way. I am happy to have one cloth face mask to wear and another to wear while washing it. I got a few for my daughter as well. As an older person, I was happy to see various items for people dealing with limited mobility and pain. The store is full of those types of items. They also have a large supply of compression socks.

This place needs a lot of improvement. First off, it is in no way ADA compliant which is a big…read moreissue for a medical supply store. There are no handicap spots to park in and the door is not automatic. They really need to hire more employees because both times I went in, I waited around for 5-10 minutes before someone acknowledged me and helped me. One employee was more concerned about helping the people calling on the phone than actually helping the customers standing in the store. When I picked up the equipment that I rented, the gentleman who helped me was very kind and made sure it was adjusted to my height. He even loaded it into my car for me. When I dropped it back off however, the woman who helped me took the equipment out of my trunk without even closing my trunk and left me standing outside on my crutches informing me I had to go back inside to sign off on the return. Again, an issue considering I was on crutches and they do not have automatic doors. The only reason I returned the equipment early is because I found a better scooter for free to complete my two months of non weight bearing. The equipment they provided was heavy and the breaks didn't work. It was a struggle to fold up and load into the car whenever I took it anywhere. The seat was stained and cracked. I would never recommend this place to anyone and I definitely won't be a repeat customer. The only positive I can say is that the store is clean and the staff is friendly once they decide to actually help you.

Good place. Has everything medical related. In and out very quickly. Great selection & the value…read morewas peanuts!

Drove out from Denver to store and it's no longer open a total waste of my time. They should put…read morethat on their website, the store has been closed since March a very unhappy customer.

Customer service here is amazing! We rented a wheelchair for a week, returned it, and then…read moredetermined we turned it in too soon. Although they didn't immediately have a wheelchair available for rent, they took my number and called me back within hours to let me know one had just become available. Everyone I spoke with on the phone was friendly, helpful and knowledgeable. When we went to the store to get the wheelchair, I was also looking for ice packs for my knee, and Doreen was very helpful. She answered all our questions and provided good information. I highly recommend Independently Yours for medical equipment and supplies!

The good thing about You Can is that the store is well-lit and attractively organized. The are…read morelots of medical necessities; but there are also good options for gift-giving too. The female sales person was very helpful in helping me locate my cpap supplies, inquiring about other needs without being pushy, and also suggesting easier ways thy offered to restock supplies. The bad thing is that even though I referenced my use of insurance, they did not take many and UMR was not one of them. But, the really bad part that the sales person did not tell me about until after my sale was rung up is that I had to sign a statement saying that I would not submit any of my purchases to my insurance company! Not happy about this at all. The sales person did offer to refund my purchase but I declined her offer because I really needed the supplies yesterday. What's that even about?! I will contact UMR to discuss this and likely find a different supplier to use. While I really liked the lady helping me, I feel like this was a bait and switch move likely expected by management. I felt duped. If there's anything that will cause me to leave a business and take time to write a negative review, it's a lack of transparency and deceptive practices. This makes me wonder if other Can Home Medical stores ( or just the one in Parker, Colorado) make this a habit . . . .

Standing for now 20 min for help at the photo counter and there are THREE employees standing…read moredirectly behind myself. They might not be able to help myself but at least a " ill get someone to help you " would have been nice.

Worst Pharmacy, and the pharmacist is a lying imbecile. Prescription was called in at noon. At 7…read morethe prescription wasn't ready and the pharmacist had the excuse that the insurance needs to pre approve it first (which is a lie). This was the only reason that it wasn't ready. As soon as I offered to pay cash, the story change to that it couldn't be filled because she would need to verify that it hadn't been filled in 7 days (another lie). She finally admitted that they were only open for 15 more minutes and she had to fill 100 prescriptions leftover from Monday. It is Wednesday evening. I don't understand how corporate Walgreens doesn't step in. It's a disgrace to the brand. Just close the door if you can't service people. Some other pharmacy will fill that spot.

Pros: Timely text reminders when prescriptions are ready. Very fast turn around time for filling…read moreorders. Short hold times when calling to speak with pharmacy staff. Cons: Genuinely the worst pharmacy experience we've had in over 15 years of filling meds, and I think we kept trying only because of how absurd it was. My doctor had picked this pharmacy to send my meds as it was local and he saw it had the best ratings. First prescription that was sent it was no problem, super quick fill and the person my husband spoke to was incredibly helpful and kind and they were able to fill another one right then and there.  Third prescription that was sent in, we received a text that it was on back order with no ETA. It's a daily med but we're used to it being out of stock some months. I called to check if they knew if this would be a longer back order (if so, I could try elsewhere) or if they could tell me alternatives to try. Melanie said she didn't know when it would be available, very short, no concern or any helpful guidance. But ok, that's fine we can wait. 4 days go by and I call again to check if in stock or if I should try and transfer. Melanie again, did not ask my name or medication I needed, only cut me off to say any transfer has to be initiated by the other pharmacy. Alright. I call my other pharmacy and they very nicely explain that unfortunately it can't be transferred. They (CVS) are nice, understanding, express concern and overall helpful. At this point I'm just hoping I can either try an alternative or have a way of knowing my prescription will be filled, my doctor has been communicative and willing to send a substitute prescription. I call and get Melanie again. Very short and borderline rude at this point, I assume she remembers my last call and is annoyed. Fair, I'm annoyed as well. I explain the situation and ask if an alternative med is in stock, but only the brand is. It ends up being $400 for a 30 day supply which is insane as the usual price for my other med is around $35. You would think Melanie would mention the potential for such a high price discrepancy. Maybe I'm the problem though, so my husband volunteers to go in for me to ask them to return the other med to stock and make sure they will be able to fill either prescription for generic when they come in. At this point it's been over a week since I'm out of medication, which is rough. Melanie tells my husband, loudly and from behind the counter, before even saying hi or anything, "I already told her we only have Brand in." Wow. My husband accepts this and asks if they will let us know when they can fill medication, acknowledging it may be another week or more. Melanie tells him they have no way of tracking out of stock medication, that she would have to check my profile daily and they don't do that. She advises best bet is to fill at a chain store or call in every few days to check if it's in. At no point in any of these interactions with Melanie did she express any kind of understanding for missed doses, try and help find an alternative, offer to call any other branch of GoodDay or literally offer anything but annoyance at having to deal with me and my husband.

The meds are cheaper, so if you have a prescription that you have to pay for without insurance,…read morethey are the place to go!

Great service at reasonable prices. A hidden gem. I've never been to a better medical supply…read morecenter. ​​​

rude customer service. billing is a nightmare. tech support is the worst as well. you cant even…read morecontact your local office directly unless you drive to it. they don't return phone calls either