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Dave's Locker

5.0 (1 review)
Closed • 10:00 am - 2:00 pm

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3 months ago

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You Can Home Medical Supplies - Louisville - Our awesome team!

You Can Home Medical Supplies - Louisville

(18 reviews)

I am extremely grateful for the very caring and competent customer service support I received from…read moreKyler and Mona, and from others with whom I spoke by phone at the Louisville, Colorado store. An account was established promptly and easily, and I am now scheduled to receive the medical equipment I need. My sincerest thanks to the folks at You Can Home Medical Equipment. I highly recommend this organization!!! (I'd been with another medical supply company for more than a decade and they were truly the worst customer service experience I've had in my life; I wish I'd made the change years ago.)

I called this company to follow up on an order for supplies that my doctor placed almost 2 weeks…read moreago. You Can was supposed to contact me to set up an appointment, but they have neglected to. I confirmed with my doctor that the order went through. The doctor said this company is always slow to respond and not very great. When I called, I heard a woman's voice answer, but the call was immediately put on hold without any message, e.g., no one saying "your call is very important to us," or even asking me to hold. I waited on hold awhile, then hung up and called back. I couldn't get any response. So maybe it's a bad day or they are understaffed, but not contacting me in 2 weeks is inexcusable, especially when the call is only for the purpose of connecting and setting up a time to get what I need.

Dave's Locker - medicalsupplies - Updated May 2026

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