My review is not about a repair but more about customer service. I was headed to do an inspection…read morefor my job 3 hours away. I had a low tire pressure light come on out the blue. I looked for somewhere along my route to stop immediately. I saw Paul's Body Shop. I dropped in and asked if someone could check my tires. The gentleman was very helpful. He checked my tires and added air. I asked how much for his services. He said no charge. I appreciate this level of customer service. It is rare. If I needed a body shop, I would certainly try them.

This is a family owned business. If your looking for someone to give you personal service, this is…read morethe place. Amazing paint and body work. They are a State Farm approved Body Shop and the only one within a 50mile radius. That includes Jackson, Brandon, Mendenhall, Magee, Madison, and more. Samantha is the office manager. She is young, very pretty, sweet and willing to go the extra mile to make the customer happy. George Paul and his son Mark are the owners and operators. They have been in this business for over 40 years. They also have a very good relationship with all of the auto insurance companies and are trusted and known to do excellent work. But their first loyalty is to the customer. I would say that George Paul's Body Shop is the very best place to take your wrecked automotive needs.

they did the bet they could to deal with State Farm - took forever to get my car but the blame was…read morewith insurance company.

Had work done on the hatch of my vehicle and two months later it stopped opening again. Brought it…read moreback to them and they said a different part would need to be ordered and would cost over $400. Why wasn't this fixed the first time? Could have made it right and kept a customer. Bad business. Take your vehicle elsewhere.

the owner of this shop is a liar and a thief. I dropped my truck off in May 2022 for a paint job…read moreand it's now almost March 2026 and it's not completed. I spent right at $20k and all he has done since I left saw my truck in November was leave it with incomplete body work in the front of his shop and blame everything from the weather, his health to so many family funerals he should be the only one left. Walyet Stewart is a F---ing liar and a thief. Don't do business with this fool.

Best body shop I have ever dealt with. Repaired my vehicle with OEM parts, not salvage parts. Staff…read morewas very friendly and helpful. Will recommend this shop to everyone.

On the way to Ole Miss Jan. 2014, my daughter was involved in an accident in the Madison/Ridgeland,…read moreMS area. As we live on the MS Coast more than 3hours away, we asked the responding officer to tow our vehicle to the nearest body shop. Unfortunately, that shop was Capitol Body Shop. Since it was on a Sunday, I spent the day researching the reviews online. Before any work was done on our vehicle I became very concerned about our decision and shared my concerns with the Capitol Body Shop staff. In the meantime, I contacted my insurance company State Farm who recommended their approved service shop Service King. Again, we live 3 hours away. So, I asked for Capitol to do a quick inspection to tell me what the damage was and if it could be completed within the week. After two days of calling and emailing Capitol, they sent me a blank permission contract allowing them to do all necessary repairs. NO ESTIMATE, NO TIME FRAME! Naturally, with growing concerns, I instructed them not to touch my vehicle and to release it to Service King. In short, they refused to release my vehicle before paying them more than $600! The characters involved Bonnie, BJ, and Paul. At this point, I was ready to make the drive up there myself to straighten things out, however, after speaking with the Service King, Service Advisor Michael Winston, he assured me that they would work with State Farm to remedy matters. As such, they paid the ridiculous charges to move by vehicle to the Service King Shop. Mr. Winston and his staff took control of the matter and kept me abreast of the progress with both the repairs and my insurance company. In addition, going out of their way, to work with us as our daughter made two or three trips to the shop as they made the repairs. Mr. Winston, also a father of a college student, went the extra mile for us in so many ways, as I'm sure the staff did too. To this day, I've never met Mr. Winston, but can't be happier with Service King's service, repairs, and respect I have for them. Highly Recommend Service King or anywhere Mr. Winston is in charge. Sincerely, Bob Davidge William "Michael" Winston Service Advisor SK170 - Ridgeland Service King Collision Repair Centers 601-856-9033 ext. (Voice) (Fax) www.ServiceKing.com

From the owner: Capitol Body Shop in Jackson, MS is our flagship location of several Capitol shops that serve the…read moreHinds, Rankin and Madison county area. Since 1963, Capitol Body Shop and it's ASE certified technicians have provided expert collision repair work, detailing, restoration and a full array of mechanical services, including tires, oil changes, alignments, brake work, engine diagnostics, and air conditioning work (a/c) service and repair. Capitol Body Shop is a member of the Mississippi Collision Repair Association, the ASA (Automotive Service Association), the Society of Collision Repair Specialists and supports the Make-A-Wish Foundation. Capitol Body Shop is a recognized provider of continuing education classes for local insurance agents. We're just off I-20 and Highway 80 and especially convenient for the Jackson downtown are and Western Hinds County. Capitol Body Shop proudly serves Jackson, Clinton, Bolton, Raymond, Terry, Edwards and other communities in Hinds County.