Vehicle is a 2021 Toyota Tundra, 30k miles. Rear-ended by a Freightliner Cascadia. Damage to both…read morefront and rear. Drop off was on 9/12/23 Pick up was 10/23/23, 41 days. Was told it was ready, at pickup the front bug shield was not reinstalled properly. There was a screwdriver left in the engine bay under the hood. The condenser coil was not properly reinstalled and was flopping against the radiator. The incorrect front bumper was installed, I no longer have parking sensors, they all have to be turned off to not have a constant alarm and warning on the dash. The tailgate will not open and close properly. None of the gaps are correct, all the aftermarket trim pieces look like crap. Every time the sun hits it I find new dirt and imperfections in the paint/clear coat. It was also returned dirtier than when I dropped it off. I keep a clean vehicle and there was a nasty film over all the glass, noticed the initials HK smeared into one window. Found the start of a mouse nest under the rear seat when I went to put my belongings back into the vehicle. Apparently it was also never measured to see if the frame or bed is out of alignment which may be part of the tailgate issue. Went to a second shop and found where the radiator support was beat back semi straight with a hammer and is still damaged. 2nd shop continues to find un-repaired damage, including frame damage, stripped/broken bolts, body shims, and damaged junkyard parts like the hood that were listed on the final invoice given to me as OEM replacement. Good luck getting corporate to answer the phone or respond to communication sent through their web form.

I took my 2023 Honda Accord over to Joe Hudson to have some body work done after a deer had hit me…read more I was met with a courteous staff up front who took time to listen to all of my concerns and helped me begin my process. I spoke with Mrs. Janette who was very helpful and caring. She kept a smile on her face the whole time & made me feel at home. I was told repairs would take about 3 weeks to be fixed due for severity of the repairs on my car. I was given calls for updates 3 times a week & found this very impressive & felt like they really cared about me and I was more than just another number to them. I was called on a Thursday morning round 11AM and told my car was ready & was ready ahead of time! I was very happy that I was able to get my car back so quickly. I went around the car with Josh and everything looked amazing! It was a very well done job & I couldn't have asked for anything better. From the beginning to the middle to the end I have nothing but positivity for this shop. Thank you again for helping me with getting my car back looking like new again. I would recommend this shop to anyone who is looking for a job well done & timely as well. Thank you again for all that you did!

My truck was hit from behind and I needed a good body shop that will give me a good price. Peninger…read moreboy shop treated me with dignity and respect and did a phenomenal job on my truck repair! They were speedy and effective!!! I definitely give them five stars!!!

My car is perfect again. Couldn't be happier. Would certainly recommend Peninger Body Shop to…read moreanyone. Would give it 10 stars but it would only let me give 5. Great Shop!!!!

Absolutely terrible job my clear coat is peeling after 11 months my car was hit and handle by…read morefarmers insurance I was told their is a warranty the owner has dodge me multiple times I was in Brandon for work and used them after seeing the reviews I live 6 hrs from the shop so bring it back isn't a option While I was in town work after it was completed I took it back to them again because my bedside had swirls in the clear coat they buffed it and still looked poor but I was fine with it The quote to fix this is 600$ and they will not call me back I've reached out 5 times with no response left messages talked to receptionist told her to leave a note in Travis desk still no response It's unfortunate I have a 2020 dodge ram and my bed side looks horrible I'd try my luck somewhere else if your reading this time tomorrow morning

Travis, Jeremy, and Amanda were all so great! They got everything fixed as fast as possible…read more Dealing with insurance was very difficult but they were the easiest part of it all. They did a wonderful job with my car and my state of mind. This is a wonderful business and I will be going back. Hope I never need to but they will be the ones I suggest to friends and family.

My review is not about a repair but more about customer service. I was headed to do an inspection…read morefor my job 3 hours away. I had a low tire pressure light come on out the blue. I looked for somewhere along my route to stop immediately. I saw Paul's Body Shop. I dropped in and asked if someone could check my tires. The gentleman was very helpful. He checked my tires and added air. I asked how much for his services. He said no charge. I appreciate this level of customer service. It is rare. If I needed a body shop, I would certainly try them.

This is a family owned business. If your looking for someone to give you personal service, this is…read morethe place. Amazing paint and body work. They are a State Farm approved Body Shop and the only one within a 50mile radius. That includes Jackson, Brandon, Mendenhall, Magee, Madison, and more. Samantha is the office manager. She is young, very pretty, sweet and willing to go the extra mile to make the customer happy. George Paul and his son Mark are the owners and operators. They have been in this business for over 40 years. They also have a very good relationship with all of the auto insurance companies and are trusted and known to do excellent work. But their first loyalty is to the customer. I would say that George Paul's Body Shop is the very best place to take your wrecked automotive needs.

Have used them several times and have been very satisfied every time…read more If I need body work again will definately use them.

These are great people to help when in need !! Great family owned business with people who care…read moreabout you and your vehicle!!

Review: From the moment I called with my sunroof problem,…read morethe customer service at TopDoc Sunroof Repair was excellent. Richard was friendly and efficient he was honest on what the cost would be and gave me options to get my sunroof closed until I'm ready to replace it. The repair was completed exactly on schedule, and he communicated clearly with me about the timeline. He was very professional and did a high-quality job. It's clear he takes pride in his work and truly cares about his customers. I will definitely be a returning customer and will recommend them to everyone!!

Richard does professional work on all types of sunroofs & even convertibles. He backs his work…read more100%. 5 stars

WOULD NEVER BUY A CAR HERE AGAIN just because someone shows a friendly face still be aware!!!! Do…read moreyour own carfax do not let them show you a report from nowhere else but carfax. My car had been in accident and they sold it to me way over priced and misled me in may ways. Do not buy from them if you don't want to be messed over

Bought my truck in to fix a lifter, after picking it up, it was making a new noise, took the truck…read moreback, they charged me $400 to replace a belt and pulley, picked the truck up, and before I got a mile down the road it was making the noise again, brought it back in, and they told me it was a valve in front of the muffler. I asked if they were sure, because a valve in front of the muffler and a belt and pulley are two very different things. The mechanic said that he could clamp the valve open and that should eliminate the noise if that was the problem. He did, we drove it, and the noise was still there. That was Friday, left the truck over the weekend, they called me today and said that the noise was due to "loose exhaust manifold bolts," but it was "on the other side of the engine from the side than the side that was worked on when the lifters that were replaced." The salesmen then said that they "tightened the bolts for free" and that there was "no charge." I agreed that there was no charge and that there should be a refund of $250 of the original $400 I paid, since they did work that was not needed. I agree that I signed an agreement to pay the $150 diagnostic fee, but the other $250 needs to be refunded. I was told "That can't be refunded because we put a stethoscope on it and there was a noise coming from the belt and pulley." Which is interesting since the mechanic, when I met and rode with him to show him the sound I was talking about, told me he just automatically pulled the belt and pulley because "we have been having problems with those". It is important to note that the sound I heard, which I sent them videos of, could only be heard when driving, not while idling. When I returned it after I picked it up after it was "fixed" the first time, they said they didn't drive it, and you could only hear the noise when it was being driven and accelerating, not in park and accelerating. So we went from a belt and pulley to loose bolts on the manifold, charged me for parts I did not need, and did me a favor by not charging me to tighten bolts. Oh, you charged me $400 to tighten two bolts. You are better off going to a shade tree mechanic. Don't let these people work on your vehicle.