Had a vehicle I purchased that looked like someone used it as a rolling pinata. Frank got it back…read morein shape and looking 1000x better! I couldn't be happier with how it turned out. Thanks again!

I cannot recommend these guys enough. It was super easy to make an appointment and they offered me…read morean extremely fair quote for a hole in my vehicle. Frank saved me a lot of time and money compared to going through a body shop and his work was excellent, my car looks brand new with only a few hours of work!

Great place to get your vehicle repaired. They do a wonderful job and keep you updated throughout…read morethe job.

The owner and a service manager met with me and made sure that I was pleased. The quality was…read morewonderful, perfect. The value was very fair, especially with everything I had done.

did a perfect job restoring my bumper to factor y condition, i will be going to them again for my…read morehood!

I had a unique issue with a function on my Lexus and wasn't sure where to turn for honest help…read morebefore heading out of town. I figured an auto body shop might have the expertise since they regularly work on putting cars back together. After a quick Google search, I came across Tran's Auto Body and decided to give them a call. The owner answered, listened to my situation, and immediately suggested I stop by and ask for Brian, saying he'd help if he could. Wanting to avoid the hassle of a dealership, I took his advice and went in. Brian turned out to be incredibly kind and helpful. He took the time to look over the car right away, then suggested we go for a quick drive so he could better understand the issue. He even hooked up a diagnostic tool and quickly resolved the problem--all with a friendly attitude. The cost was very reasonable, and the overall experience was outstanding. It's a well-run, professional shop with genuinely nice people. They'll definitely be my go-to if I ever need help again. Five stars, easily!

Poor follow up and Unprofessional service. Never returned the bid/contract for bumper replacementread more

Joe Hudson's Collision did great work and very professional. I was always updated on the status of…read moremy Van. I would come back here again and recommend this place. All the employees were very friendly and helpful.

Craig, Wanted to say…read morethank you for the fantastic service! Quick turnaround after some miscommunication on my part and wanted to say thanks again for all your help! We'll certainly pass your business along to friends and neighbors!

I went to Home Depot in Roanoke the other day and when I returned to my car, some Jackwagon had…read morescrapped against my front bumper leaving a nasty scar that looked like it had gone through the paint. I guess he or she just forgot to leave information claiming responsibiliity. NOT Anyway, as I was driving down Davis Blvd I happened to see Hollywood Finishes. I pulled in and gentleman met me in the parking lot to ask how he could help me. I showed him the damage and asked if I could get a quote for the damage. He told me to stay there and he would be right back. As I was parked next to this GINORMOUS truck that they parked next to me, I was looking at it in awe of how big it was. He called me back to my car and said your ready. I looked at my car and it looked good as new. When I asked how much I owed him, he said it was on the house because it didn't take him more then 5 minutes. What? Customer service was excellent. I can't recommend Hollywood Finishes enough. This is my go to for all my automotive body needs from this point forward.

Front receptionist was rude and would not allow me to talk to anyone else, including a manager…read more Question about timelines and items missing from my insurance quote. Taking a few seconds to more understand what a potential customer is asking would have gone a long way.

Everyone I worked with was very nice and helpful. I received consistent updates regarding my…read morevehicle which I loved. Definitely will be my go to shop!

I've used these guys twice in the past few years and they have done a great job. Once on a…read moretaillight replacement/paint job and again on wheel trim replacement. Shoutout to Angel, very easy to work with and got me taken care of quickly. Highly recommend!

I am already so pleased with the service that Alex and his crew have already provided me for my car…read morerepairs. I needed a loaner vehicle and they got me one at the last minute with no issues. They have gained a life long customer after today, great job guys!

These guys are the best! We got in an accident where the other driver was found at fault. 3 other…read moreof the "big guy" and dealership shops refused to work with the insurance company of the other driver because they had a really bad insurance company. These guys had no problem working directly with the insurance company to get the necessary repairs done, in a timely matter and without any extra hassles on us! The work was phenomenal. Save yourself time, money and hassle. Don't do with the dealership shops. Go with these guys! You wont regret it

First Choice provided wonderful customer service for my mom and repaired her Avalon quickly and did…read morea great job. We really appreciate coming to pick the car up and returning it. You don't find service like this much anymore and it's is very much appreciate!

Dear Pignatelli Team,…read more I had my car dropped off at your location for repairs following an accident. When it was delivered to you, the front end was fully assembled, and both headlights were present and undamaged. After I was unable to accept the other insurance company's low settlement offer (they deemed it a total loss), I arranged for the same towing company to pick up my vehicle and return it to my home. The vehicle was not drivable, so it remained in my garage until today when my insurance adjuster came to inspect it. To my shock, several major components are now missing, including the radiator, condenser, compressor, and both headlights--each worth approximately $2,500. When I visited your office today, Joseph stated that all parts were "given to the towing company" but there was no paperwork documenting what was handed over, and there are no cameras showing this transaction. This is unacceptable. My car arrived intact, and it was your responsibility to ensure it was returned in the same condition. If the tow company "forgot" the parts, where are they now? Why were the headlights even listed on your repair estimate if they were never damaged? From my perspective, these parts have been stolen while under your custody or during the release process. I entrusted your business with my vehicle, and it has been returned missing thousands of dollars' worth of components. I expect a prompt and thorough explanation of what happened to my property and how this will be resolved. Sincerely,

excellent service and quick to get on to it and get it fixed. great job getting it done quickly and…read morecorrectly!

Owner is super nice & down to earth! My car needed new control arms, suspension, struts, tire rod &…read morefixed within 1 day! It's been 3 days and no issues and feels like driving a brand new car! Highly recommended -Franklin

Saved me big time. Was 50 miles from home and got a critical battery charging failure indicator in…read moremy BMW. Called these guys up, they got me in right away, provided accurate and honest diagnostics, completed the repair same day, and saved me a ton of money/time/hassle in what could have very easily been a much more stressful and expensive situation. Go out of your way to bring your car here