Never had Denny's before and was greeted to a smile and a guest star on my Snapchat! Overall great experience, great food, great staff. read more

There are numerous reasons for why this review needs to be written & it has everything to do with the night server Kevin. My husband & I both work late night shifts & due to our schedule we both tend to frequent this particular Denny's anytime between 10pm & 2am. Majority of the time over the last year we have become familiar with the servers on this shift, but Kevin in particular. He is always cheerful & extremely attentive every time he helps us, & it has become routine for us to request whatever section he is working because as opposed to being a server we now see him as a friend. Last night my husband & I brought in several of our friends after an evening out for a late meal, & despite them knowing we were familiar with Kevin they could not stop commenting on his great service & happy demeanor. When our meal was done we got in our car & proceeded to drive away. As we were at the light I look over & see Kevin running towards our car sprinting over 4+ lanes of traffic right up to our window! We roll down the window & he hands us a pair of glasses that one of our friends had left in our booth! As you all may know, any server would have just left the glasses at the front desk waiting for whatever patron to call asking for them. I have always appreciated Kevin & his making every experience here awesome, but this really takes it all. He really is an example of not just great customer service, but just being a great person in general. read more

Denny's - American Near Me - Tempe, Arizona

Met the MIL here for a quick bite one evening. Had to seat ourselves, wait a few minutes to be approached by the one server that was actually working because the other one kept having to run to the bathroom because she was that far in her pregnancy. I had to get up to get a menu. Cheesesteak sandwich was okay, but the fries were kinda cold. MIL got the roast dinner which has 3 huge scoops of mashed potatoes and a tiny bit of meat. Nothing like the picture. read more

This is by far the worst Denny's I've ever been to. The girl who sat us didn't ever greet us. I was talking g ro her and I couldn't ever hear her. Out waiter was so slow like a molasses. We had to ask a different waitress for a orange juice and extra cream. I never got offered a fill on my coffee. All the other waiters and waitress around us were on top with there customers and it's like we got the short end of the stick. It's not like they were busy. To top it off the cashier we paid with was so rude. Definitely not returning here again worst experience ever. read more

We went were so pleasantly /Surprised by the Service and Server. Refilled Coffee-Food was hot (not barely warm) I was spoiled by more boutique type spots-but after a long hard "Move"--we were wanting Fast cheap and we got all the above I do wish they would get the COFFEE BAR LIKE THEY HAVE AT THE 101 BY THE HARKINS-- It was Awesome --Starbuck Style Drinks about $1 less!! Apparently its a "Trial"--I hope more people Try it and Urge Dennys to put them in the Busy ones--!! We would have ordered one to leave with !! Pay Attention Denny's Management - I am right about this --the Coffee Bar would be a 3-4 Dollar Check Add On--that would stand out in Tempe - -In Scottsdale People are stuck on Starbucks-- read more

This particular Denny's was super fast, waitress was friendly and food was incredible!

found a new menu item its a add on side for like $1.99 they are pancake balls they are 100% the best new thing ever will get them every time i go from now on read more

Horrible experience! My family and I were seated in an almost empty restaurant and we were never waited on. We sat for a total of 40 minutes and we were never acknowledged. read more

I've been coming to Denny's since I was a kid. Me being a cook and a big guy I gotta say I love the food and love the times I make here as a family come one come all let's go to Denny's and have a ball read more

This Denny's needs to seriously re-think their customer service model. They have one, I repeat one, hostess/cashier/phone attendent attempting to function as a cashier, answer phone calls/take to-go orders, seat customers, and deal with a customer complaints. It caused a great amount of distress in the lobby and did NOT create a welcoming environment. However, our server was knowledgeable, attentive and friendly! read more

The food tasted good, but everything else about dinner tonight was awful. The waitress forgot some of our food and didn't bring my order to me the way I asked. After that, she brought us the check and refilled our drinks, but then we never saw her again. After a while I was thirsty enough that I literally got up, went behind the counter and refilled our drinks myself. No one noticed. After about an hour a new waitress came by and offered refills -- leaving our two empty dirty cups on the table but finally removing the dirty dishes. Over the course of more than two hours we were never asked if we wanted to order anything else. To top it off, two of the stalls in the women's restroom were completely out of toilet paper. read more

It's time to give credit where credit is due !! I have been a patron of Denny's ever since I first encountered the restaurant while traveling to go to graduate school in California. It was my first time to order pancakes with blueberry syrup. And I have never stopped looking for a Denny's to this day, wherever I go. It is what it is, a fast food diner, but if you appreciate food consistently prepared, with a huge menu of varieties to choose from, and always available on a 24 hour basis, you just have to like Denny's. If you like pastry, Denny's is one of the few places available today that, wherever you travel, has a really wide variety of desserts and fountain offerings. I often go and substitute an apple crisp or a banana split for a dinner meal. It was recently necessary for me to make two cross-country moves within a year's time, and I was so grateful to be able to find a Denny's available at the destination points, where I could expect nice and enjoyable meals during the move-in process. Denny's is not inexpensive, but it delivers the goods reliably, all the time. I just have to thank Denny's for having me as their guest so often when I really needed a dependable place for meals !! read more

Service was super slow due to our super slow waitress , cynthia. She pretty much ruined my life. GO DENNYS!

So tonight I was stranded in Tempe at 12:45am (don't ask) and I go to this Denny's in tempe. Outside there are 3 losers who you can tell are high af and when I went in the store there were 3 homeless people. The server Ryan K. was friendly and took me to my table. I ordered soda and pancakes because it's freaking almost 1am and I'm in a Denny's. While waiting for my food I get up to go to the men's room and dip out 2 seconds in cause it smelt like freshly smoked fentanyl. Did I mention there was addicts in the parking lot? One of them a punk in a Fila hat was standing in the narrow walkway looking over the table to the cook in the back with his beige backpack with protruding and gets mad when I barely brush it with my right side and he gets up in my face. I'm like stop it and he eventually shuts up. I go to the table, WiFi is good and fast. I get my food and tell Ryan his bathroom smells like fentanyl and he apologized and said he always tries to keep these trouble makers out. He tells me the guy with the fila hat actually wanted a free refill because he "found a cup outside". I gave Ryan a tip and thanked him before I left to call my Lyft and go home. Ryan K. and the cook on site did great. read more

Great Service. Waited less than 10 minutes to get our food which was good. Alyssa was an excellent server.

I never enjoyed the concept of giving people bad reviews or doing anything close to this, but this is a warning to everybody, DO NOT EAT HERE! Me and 2 of my friends just got done eating dinner there, and it was the worst experience ever. Everything is fine up until we ask James, our waiter, to give us a moment to order. We're ready 2 minutes after, and try to get his attention as he stands behind the counter merely conversing with fellow workers. So we patiently wait another 10-15 minutes and he finally comes over to make a joke about how come we needed so much time to order. So we order, and be polite as we can even though James didn't manage a smile, or much speaking at all...very unfriendly...to us, not to others though. So we proceed to wait 40 minutes for our food while people whom are seated in front of us, after us, get their food first. We had to wait at least 5-10 minutes for drink refills once they were empty, and that was after constantly looking at James whom some how was always standing behind the food counter talking with fellow co-workers. We inquire about napkins, and he just walks by to toss them on the table, still no smile or your welcome or sir, nothing, and we actually set our empty drinks on the edge of the table, but he didn't even refill them once dropping off the napkins. When we actually got the food it looked beyond terrible. We waited 40 minutes for uncooked chicken that tasted like raw cardboard with some watered-down buffalo sauce. The burger my friend got and the chicken and sausage quesadilla had absolutely no taste for their sauce and James forgot the ranch, despite us reminding him over and over. I couldn't even finish the chicken or quesadilla it was that undercooked and spiced. At this point James can see the disappointment upon our faces but makes no effort to alter anything and doesn't even ask how our food or anything was, didn't even come to us during the entire time we ate to see if we needed anything. So our drinks run empty again, and we set them on the edge of the table again, only to wait another 10 minutes for James to come out with our checks, THEN he refilled our drinks. Also ordered a dessert in the beginning and asked them to make it to go towards the end....naturally James forgot to put this on my receipt and it's for the best seeing how the rest of their food was. It's only as we're beginning to leave does James bring up he forget the dessert and did say he would give it to me for free, but I politely declined after everything. Needless to say his tip was next to nothing, and we will never be coming here again. Perhaps if he spent less time eavesdropping on us to listen about how terrible his service and the place was, and less time giving us dirty looks with a piss poor attitude, then maybe he can focus on actually doing his job so his service is not so disappointing. Now as I finish this review I am only left wondering if I got a food poisoning from this place as my friend is in the restroom not having a fun time. D: If it turns out to be food poisoning, this place can expect a visit from the health department. I write this review to save people from the absolutely terrible experience that I hope none must endure. Thank you. read more

Graveyard shifts Cook is Horrible! Don't go in until the new shift starts at 5 a.m. My parents worked in restaurants, and I had sympathy for the server, and left a tip. As I understand his income is his tips. The cook should be fired, his eggs, pancakes, and bacon were horrible. I won't be returning, and will drive to the Rural road location to get a good meal. read more

Service is awful at this location. I can't comprehend how there are people waiting for a table when half the restaurant is empty and the tables look clean. I can't understand why the Manager is so incompetent and uncaring about his job. It seems he's accountable to no one and appears to be very self confident there won't be any bad repercussions for his lack of Managerial and Customer Service sills.The servers I saw were apathetic and low energy, and like goldfish they would forget what you asked of them three seconds after turning their backs on you. I ordered the Filet Mignon, medium rare. What I got was a cheap cut of meat that doesn't resemble a Filet Mignon. Besides, it was medium-well done. I could use it as leather belt to hold my trousers. Lackluster food. Lackluster and mediocre service. Not recommended AT ALL. This location needs an intervention from Corporate. read more

I went here on my birthday to have the Grand Slam they offer for free. I live up the street so why not? I haven't been to a Denny's in years because now you "assemble" your Grand Slam instead of it coming as is. Anyway, I was seated right away by a gentleman that was one of the servers. This black gentleman seems to have a bad attitude for whatever reason. He didn't say anything rude to me but his vibe and actions gave me that impression. The server that helped me was very nice and she came by frequently to make sure I was ok on coffee. I was there for a few hours because I was doing some research on something else on my own. Because of the time I was there, it gave me a chance to see they really never got busy which is odd because of where they're located. Anyway, aside from the one server, I had a pleasant experience based on my server and how good the food was. Management, if you happen to read this or any of the other negative reviews, you should make changes because in my reading it seems everything is spelled out exactly as to what the things wrong are in your restaurant. This location should be busier and I think the things stated in those bad reviews as well as mine are the reasons it's not. read more

I had to change my review from 5 stars to just 1 star after my second visit here. Last time I had a great experience when Brianna G was our server. This time we had a different server, her name was Joetta W and I will never come back again after this experience. I ordered the build your own burger. I asked for a veggie burger well done with caramelized onions, mayo and cheddar cheese on a cheddar bun with onion rings on the side. I was brought a veggie burger with bourbon sauce on top and my barbecue sauce had a piece of meat in it. I hate bourbon sauce and never even asked for it so how I got that is unexplainable. I'm a vegetarian that ordered a veggie burger so why they thought I wanted meat in my barbecue sauce is besides me. I informed the server that I wanted everything redone the way I had asked from the beginning. 25 minutes later I was brought a new plate with half of the amount of onion rings on it and my veggie burger didn't have the cheese or caramelized onions I asked for. After the 2nd mess up I told the server, Joetta that I was no longer interested in eating anything at the restaurant any longer since they seem to be incapable of getting an order right. I definitely didn't want special sauce for being "difficult" when really they were just messing up left and right. Maybe it was for the best that things happened the way it did. I swear there was a hint of some type of cleaning liquid in my water. This is the worst Denny's experience I have ever had in my life. I'm just going to pretend this location is called something else and never step foot in it again. read more

The server didn't greet us for 20 mins. Didn't bring the drinks for 10 mins and even at that point only brought some of them. Appetizer was dropped off at the table with no silverware to eat it with. Last of drinks came after the appetizer but no straw was given for it. Half an hour later the food arrives: One of the dishes was not what we ordered, another was incomplete, the bacon was undercooked, the toast was given with no butter, and pancakes were given without syrup. The server was nice but rarely came by and when she did she wouldn't ask how things were or even stick around long enough to let us ask for what was missing. read more

It was as Saturday, we got seated right away. Drinks ordered immediately. Friendly and courteous wait staff. Food came in a reasonable time frame. Good food cooked to order. Very filling. Seat was a little oily so I wiped it off with a napkin. I will go back! read more

everytime we go to this Dennys we have nothing but problems. the staff never check on you. they can't even do what you ask of them. and then they had us sit in the middle of there "construction" zone. they kept banging tables and chairs around, stiring up dust. And running there drills. It was horrible. I really don't like the way they run this place at all. read more

I would give them no stars if I could. The manager Mike was very rude both visits to this restaurant. The first visit the waiter told us we had to split our ticket at the register, when we got to the register Mike was upset that he had to split the order and was punching the keys in the computer and didn't say a word to us. The second visit we asked for the phone number to corporate before we took our seats. Mike said he would get it for us. We ordered, ate our food and paid and Mike did not give us the number claiming he was busy when there were only about 15 people in the restaurant eating. When we asked for the number again Mike had an attitude and still did not give us the phone number. He did not show any concern about our request. His apology was not sincere due to he hunched his shoulder while leaning against the counter with his hand in his pocket as he apologized. No real concern. I could understand if it was the first time he acted like that towards us but it was the second time. He claimed he was busy but as we were checking out, he was standing around talking. He seen us walking to the register but continued to talk. I'm sure he remembered that he was suppose to give us a number but he didn't seem to care. Poor excuse for a manager read more

Don't come here after 9 pm ..they always seem to be short staffed ... no host to greet you so you'll stand there looking lost for a few minutes before you're seated. There always seems to be one server working and one runner/prep person so the one server is running around like a chicken with his/her head cut off. Tonight our server was Joey and I felt bad for him. The host had been folding silverware napkins since we got there and were ignored for 4 mins until Joey called over to us from near the kitchen to say someone would be right with us when the host was sitting a few feet from us folding napkins .. then when it was time to pay at the register a group of people had already been standing there to be seated for a few mins and myself and my partner had stood there for a minute ... the host while folding napkins called for Joey to assist us as if he weren't already busy with about 5 tables ...she then decided she would get off of her behind and check us out and seat the other guests... this has been my experience most nights that I go ... never again. & change the water you use to wipe down the tables or wash the rags because the table smelled like mildew and sour milk really bad. And the silverware was spotty read more

I've never waited so long for food poisoning. Came into this location to be sat between to extremely loud cursing family's, ordered a grand slam and received my order 50 minutes after ordering. Food poisoning the next 2 days, will not return. read more

the waiting is soo freaking long...but on the upside, what do you expect for a lot of cheap great food?

Very close to the Arizona Grand Resort. Took basketball team there for a meal in a hurry. Waitress staff helped us wonderfully with our large broken up order. read more

Worst service ever! It wasn't even busy and we waited 30 minutes before someone came up to our table to ask anything. We asked for the manager and she helped us. After that, we asked for refills on our coffee and we waited 10 minutes for that. Our food was cold and didn't even get our order right. Our server who was given to us was rude and had no care to help us. In the end, the store manager was rude and didn't offer to compensate something on the bill after he knew our service was crappy. This is the worst Denny's I've been to. Save your time and don't bother coming. read more

Let me start off by saying I wanted to like this place as it's close and convenient. The only other time I've been here the over night waiter was very nice. This time was the complete opposite. Here's what went wrong in order. As the hostess is taking our order, the manager and waiter walk up and start insulting the hostess right in front of us and our kids. My wife and kids went to use the restroom and there was no toilet paper or paper towels. We ordered a cranberry chicken salad to go (along with other food), get home and there's no cranberrys or dressing (balsamic) on the salad. Since we wanted to like this place, I figured we'll be nice and go kindly ask for dressing and cranberries and not complain. We get there and I am not kidding, the rude manager from before just says "what? Is something wrong?" At this point we're annoyed with his attitude toward us. We tell him whats wrong and he opens up the to go box and just throws the cranberries on the salad and garlic bread, fills up a small container with balsamic and walks away. We didn't want to complain about the fact the salad was old and Browning, so we just left. At that point we figured we were done here. Do yourself a favor, avoid the dinner time crew. read more

Horrible restaurant. I work in food service as well and still thought this place was terrible. We had to wait a full hour for our food to come out and only got a $5 discount. Pancakes tasted bad, and french toast wasn't fully cooked. Service was bad as well. We asked to speak to a manager and all we got was a shift leader who did nothing. Cashier kept ignoring us and looking elsewhere when we spoke to him. Workers there have no idea what it's like to work in an actual fast paced restaurant. Not the first time there, but definitely the last. read more

Denny's has always been a good and tasteful place to eat, but as of last night my opinion has changed entirely. Me and a couple of friends arrived around midnight and after being sat down and having our order taken things turned down hill. Our food had arrived and having two of our meals be chicken tenders we both noticed they were terribly dry. Not only had we also purchased macaroni and cheese, but when it came to the table it was literally still frozen. After finally getting another waiters attention and told him of our problems he took the macaroni and cheese away to only bring back the same bowl but only this time it had came from the microwave and was beyond sloppy. If I wanted a sloppy half frozen meal I would of pulled one out of my fridge at home! After calling the morning after an talking to the manager, he claimed that we were not even in the building, never coming in. I don't have time to lie to a Denny's claiming to have eaten inside the restaurant, this whole experience was god awful. read more

All the wonderful ladies work hard to make everyone smile. Today Wendy made my day with her wonderful and cheerful attitude. She is awesome and I look forward to seeing her each time I come in. Happy Birthday Wendy! read more

At my work we come here pretty often. We call and place our order and then someone goes to pick it up. We have had the times where they forget forks and knives or some kind of condiment and that's normally no big deal, however today I was treated horribly. First and for most they forgot one food item so I had to drive back and get what was paid for. Well when I walked in to talk to the girl at the register and inform her we called about a missing meal, she looked lost. A young guy came up and started giving me an attitude, I don't appreciate that especially when it is your fault my food was not in the bag the first time around. When I simply asked if there was anything they could do for the compensation for me having to drive about 15 minutes back there the guy told me they don't do that with the most obnoxious attitude I have ever seen. Now normally id just let this go and move on with my day but I just couldn't believe I got that kind of service. Now mind you I was nice about it and even offered my receipt to show it was paid for and all I wanted was my food. Once I got the attitude from this guy I was done. I took my food and headed back to work. But what is worse is once I got here I took my food out and guess what they STILL forgot to give me syrup for my pancakes. Like really guys... Normally when someone gets pancakes or French toast they like syrup. Thank god my coworkers saved some of theirs for me. I will NOT be going back to this location again. im so disappointed. I work in customer service and that is not how you treat a customer at all. Management should really check their employees attitudes and how they chose to handle customers. read more

such an awful experience. waitress had absolutely no idea what she was doing, order came out in parts every thirty minutes, wrong every single time. we were then overcharged and treated horribly by the manager when we disputed the bill. All the while, customers were left waiting to be helped while other workers stood around and did nothing. As we left we heard the manager telling the other patrons we didn't know what we were talking about, and laughing, trying to make us seem like the incompetent ones. Worst experience at a denny's I've ever had. Will not be coming back anytime soon. Save yourself the trouble and go to the one on chandler blvd instead, they actually care about their customers. read more