A twenty-year customer, I was towed to the shop one day this week. Jesse promptly and politely…read moreprocessed the paper for work and a loaner. The loaner was a dream to drive. Jesse called with an update and the next day Jamison called with results and processed paperwork, and I drove away with two new tires and a healthy vehicle. This crew is pleasant and professional and works for the customer. I value the team highly. jhw

Had rear differential replaced here. They gave two options to help lower costs…read more We did go with the used/rebuilt option. Unfortunately we had issues with the one installed. They ended up working to get it replaced. They do very honest work for a reasonable price.

Stopped in after work to ask some questions and get an estimate for my cars brake issues. It had…read morebeen over a month, and I reached the point of feeling nervous while driving (I know... awful). Lane, at the front desk answered all of my inquiries without making me feel like a bother; especially given it was an hour before closing. Despite having a full load the following day, and due to limited hours later in the week, he advised that if I came first thing next morning, they would squeeze my car in. I had him add me to list for 7:30am (just in case) and advised that I was going to check out one more mechanic (nearby). Ultimately I went with Lowell's! The interaction with Lane felt more authentic. I appreciate that he was willing to give a range, and advise how price would vary based on if it was a this problem, verses a that problem. The next morning I dropped my car off. Without knowing when they'd get to it, I just took a Lyft to a restaurant in NE for breakfast and figured I'd walk to work from there. My car was ready by 10am and while I could have gone back for it, I decided to wait till later in the day, which they were fine with. The other place had a loaner car, a waiting area, and would have cost less (based on the diagnosed issue, front brake pad & rotor). However, although I would have LOVED to save money, I'm happy I went with Lowell's... the place that made me feel assured. I would return.

Been going to Lowell's for years for oil changes. Always courteous. Prices are fair. Never felt…read morelike they were trying to upsell me on anything.

Requested a quote and got a quick, detailed response. I scheduled an oil change and the price was…read moregreat. Oil change included a car inspection now I'm going through my maintenance checklist, will be scheduling more services soon!

The service was done well and the repair quality met my expectations. The staff was professional…read moreand helpful. The only drawback was the long waiting time.

One thing in life I absolutely dread is going to an auto shop and hunting for the "best deal." Too…read moreoften, I've walked away feeling uncomfortable, judged for not knowing as much about my vehicle as the professionals, or worse -- wondering if I'd been taken advantage of by places that inflate prices or push unnecessary services. Thankfully, that was not my experience at Turbo Tim's. From the very start, things felt different. Before my appointment, I received a fair and transparent estimate for the AC issues I was concerned about. When I arrived, Mike greeted me with a friendly smile and explained the process clearly -- no jargon, no pressure, just honesty. One big bonus? They offer a free ride service for locals to and from the shop. I've never had that before, and it made dropping off my car so much easier. They also communicated throughout the day via text with updates, which I really appreciated. When I came back to pick up my car, the bill was walked through step-by-step, and I was told that if the issue worsens, I can bring it back within a year for a free assessment or fix. It's clear they strive to make everyone feel welcome, no matter their level of car knowledge -- and it shows. I'll definitely keep Turbo Tim's in mind for future repairs. And on a lighter note, the shop's fish tank is pretty cool... and there are multiple friendly shop cats wandering around. I hope they're paid generously in treats and love.

If you need cats and your car fixed then this is the place to go. Staff is always great at…read morecommunicating. I appreciate their efforts to let me respond throughout the day via text. As a busy Northeast teacher, it can be difficult to answer the phone in the middle of the day. Their service always makes it easy and goes above and beyond! Prices are easily comparable to the rest of the market if not even a little cheaper!

Absolutely fantastic. Took me in on short notice and did fantastic work. Professional and didn't…read moretry to upsell anything I didn't need, which I appreciated. Would recommend to anyone in a heartbeat.

Over Price for work done. I had them look at my exhaust system for a leak. They call with estimate…read moreon replacing a pipe and some welding. I paid 360.00 for this work. When I looked at the work they removed a band clamp and welded the two pipes together no new pipe and the welding was notorious. the work they did should have cost 150.00 at the max. They rip me off.

I could not be more happy with the reconditioning work Griffis did to my Buick. Inside and out it…read moreshines like a new car. A good company, caring and responsive team, and great results. Highly recommended by me!

Great place. We took an older SUV in for detailing. Jerry was very professional and helpful. The…read morework was done on-time and precisely according to the quote. The quality of the detailing was incredible, and they earned our future business. We were there for interior detailing, but based on what we experienced for service, timeliness, and professionalism, I wouldn't hesitate to bring our other vehicles in for repairs and service. Great add to the community, we love it!

Very professional and honest with their work. I have been with them for over 14 years. Their…read moreservice is awesome

I have said it before and will say it again. Bob and his crew are wonderful to work with. Bob is…read moreclear and consistent with explanations regarding the work that should be done on your car before it starts. He is fair, hard working and honest. Been my mechanic for years and I hope he will continue his fine work in our area for a long long time. Thanks Bob. Cathy from Saint Paul, Minnesota

I have been taking my cars to Complete Auto Service for 20+ years…read more I have never had a less than excelent experience with them. From the owners to the techs they are top-notch!

I went in to get my heat looked at. It was blowing cold air and I was unsure if it was the radiator…read moreor what. I went in and the front desk asked me a couple of questions and then had my car in line to get an inspection. I left and a couple hours later they confirmed the issues and quoted me. I accepted the quote and they proceeded with the replacement of my radiator and thermostat. Within 24 hours I had my vehicle fixed and back. Great job, quick turnaround, and acceptable pricing! I'll be going back for sure!

I been reading all these comments and yet, I have nothing bad to comment on this company at this…read morelocation They were excellent. They provided for my vehicle.

Call me Impressed! My experience at the Columbia Heights facility could not have been better. In…read moreparticular, Skylar Gregory gave me the best customer service I have had anywhere. He met me at the door, immediately came to my car to see the situation, went back into the store to see if they had the tire I needed, and ordered it. I was notified first thing the next morning that the tire was in stock and would be ready for me when I came in. I could say more, but if you're in the hunt for a business that sells tires, you will never find a place better than this. Thank you!