I haven't been t a Denny's in quite a while and this one did not disappoint. We visited twice over the past several weeks, once for breakfast, once for lunch.
When we arrived for breakfast, the restaurant was not very busy. One employee (manager?) was showing another employee (host?) how to do something at the register. We waited to get seated. Eventually they figured out what they were doing and put us at a table. It didn't take long for us to get our order in. The breakfast meal was a typical and good Denny's breakfast that actually took a bit longer to get to us than it should have. A different waitress brought us the meal than one that took care of us earlier. I also heard the two waitresses we had arguing a bit about poaching tables/customers. Was it us since we had 2 waitress? I don't care, but these watress-spats should be kept out of earshot.
When we arrived for lunch, the place was jam-packed, people coming and going and ONLY ONE PERSON handling customers coming in and taking payment from customers leaving. THIS IS A BAD IDEA, DENNY'S MANAGEMENT. It took a while to get seated although there were many and empty table. Once seated, a watiress got to us immediately, took our drinks order, brought our drinks, then disappeared. Eventually she came back and took our food order. It took longer to get our food than should have. Yes ... the place was busy, but when tables with customers that arrived later get their food, I think the problem is with the waitress we were stuck with. Both my wife and I ordered a burger with onion rings. I got the mushroom Swiss cheeseburger and my wife, the bacon avocado burger. EVENTUALLY, the burgers were brought out, by a different waitress. As she was leaving the table, I commented on the puny and skimpy rings on our plates ... about the size of a quarter. The waitress must have heard my comment and said something that there should be 6 rings and that she will get some out to us. We did have 6 of the quarter-sized rings and didn't really know what she was talking about until near the end of the meal, she brought out 6 "normal-sized" onion rings ... the kind that we should have got in the first place. We ate a good many of them, but this set of rings was more dessert than side dish. At least we were not charged for these "extra" rings. I just wonder if I did not make a comment about the skimpy rings if we ever would have gotten them. The food never should have been brought out with the quarter-size version in the first place.
Then, the check ... it took a while to get the check ... way too many minutes. I think we hit the slow-waitess jackpot since the other tables around us were being served faster by a waitress that was frequently visible, unlike ours which only made rare appearances.
Almost forgot ... the burgers were not the best either. Mine was dry, my wife's was dry on spots, moist in others. We should have went to Georgie Porgie's across the street to get burgers that are truly well made. read more