There are always several Dennys no matter where you go and what city you visit. Every experience to date has been perfect. Today was the worst service I have ever had....not only did a piece of metal fall out of the syrup on top of a pancake. But when Bree came to see how we were and we explained it to her in a calm manner she took offense and got very unprofessional and snippy. My water glass was dirty, never got refills on our water. Needless to say, we will never go to this Dennys again. If my review helps them improve or prevent others from having a craptastic time, then I will be happy. read more

I went to the Casa Grande, Az Denny's today for breakfast. I realize that its Mother's day and that it would be busy and as expected the restaurant was very busy and very crowded. Upon entering I was forced a to wait 5 min to be acknowledged while the hostess and 3 other staff carried on a conversation about available seating. I was alone and after giving my name and requesting seating for one, I was seated within 5 minutes at 10:35 am and the waitress brought me coffee and took my order at 10:40 am. I was forced to wait 45 minutes for my order to be served at 11:20 am and when it was served it was incorrect. I informed the waitress that she had served me a Denver Omelet when what I had ordered was a Ham & Cheese Omelet. The waitress then informed me that the menu had changed and that I could NOT order a ham & cheese omelet even though the menu clearly had a Build your own omelet option and Ham & Cheese were available as choices. when I questioned this explanation I was told that the Denver omelet was my only option. I canceled my order and left. This is probably the worst customer service I have ever experienced. Even though it was very busy I do not think I should have been forced to wait 45 min for my order and when I Informed the waitress that my order was incorrect the staff should have apologized and brought me the correct order instead of offering lame excuses and Lies. I now realize why Denny's has such a poor reputation and why so few people recommend going there as an option for a meal. I will never go to this Denny's ever again. read more

Went in for breakfast they treated my veteran father horrible! Wouldn't give him all his food and have mean looks! Just up and left and left a nickel for "tip" and ended up going somewhere else for breakfast! Horrible team and management! It angers me so bad! read more

We are frequent customers at this Denny's and up until recently our experience has been fine. We went with a friend and her 2 children, so their was 3 adults and 4 kids all together. First thing they were struggling to accommodate the prom kids that came in shortly after us so we came up a solution that worked well for the servers. So we switched tables and did all that jazz. We all ordered our food and it took FOREVER to get everyone's food. Half of the food came out and it was like 20 mins before the other half came out. My poor friend repeatedly asked for her wings and ranch and the server kept "forgetting". Finally we were able to settle our bill. Ended up receiving a percentage off our bill as well as 2 25% coupons to use next time. So we went back a few days later. The girl told us we could sit at the one booth and my husband and I said no because it was dirty and sat in the booth we walked by that was cleaned. The same girl came and gave us our menus and we informed her why we weren't at the original booth. We sat in the booth, our kids colored their menus, and we waited. We had several servers walk past us but no one stopped to take our drink order. I looked at the table next to us and the server was giving the lady a back rub. I was beyond livid because my children were getting upset. Finally after 20mins I told my husband we were leaving. We walked out and my husband informed the girl that no one even took our drink order and she looked at us as if we did something wrong. It was really nice for them to give us coupons to use and we cannot because they cannot provide basic services. Train your staff better and get organized. read more

Love the acknowledgement from staff as soon. As we entered. Service was fast and friendly. Food was great. I will definitely be back. The competitor, IHOP, just lost a customer for life. Glad I found this Dennys. read more

Yes I am giving a chain restaurant a 4. On our way to a Thanksgiving dinner in Vail we had made plans to stop for breakfast in Casa Grande. I voted for Cracker Barrel, one vote for IHOP and 3 votes for Denny's so that is where we went. We stopped in with a party of 6 and were seated immediately. The restaurant was about 1/2 full. Our drink orders were taken and filled right away. The 4 year old in our group got his breakfast first. All the food came out quickly. There were no problems with improperly cooked/cold/burnt/screwed up ordrers. The few additional requests (I asked for butter for my grits) we made were handled quickly and with a smile. This is definitely one of the better Denny's I have been in and would not hesitate to make this a road stop again. read more

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The food here is really good hot and fresh and the service is fantastic we had the best waitress and checkout was awesome as well no wait to be seated food was brought out quickly and our waitress kept our coffee filled up and napkins refilled brought us mustard a to go box this is a great place to eat also it is so clean you could eat off the floors plus very reasonable in pricing we have found out go to spot read more

Ever since they remodeled it's like it brought joy to he servers. The food is better the service is great! The meals come out fresh and on time. Very pleased read more

Food is great !!!! When looking for excellent service ask for Ivonne she is a great server at this location extremely prompt and always has a smile on her face!!! I come here at least once or twice a month!!! I love the food it gets pretty busy during the winter but other than that five star location!!! read more

Denny's - Meat lovers omelet !!!! - Diners Near Me - Casa Grande, Arizona

We rode the Harley last weekend to Casa Grande to have a look around. There is not a lot of selection for breakfast so we ended up at Dennys. What a surprise we were in for! The place was clean, the service was truly amazing!, the food was very good. If you read my reviews you know that I am picky when it comes to eating out. They did a great job and we will be back! read more

This place is awful! Long wait for table and then they seated a party of 3 older men ahead of me. I was there with a 2 year old! Service was slow. Food was bland. IHOP next time for us! read more

The waitress working the Thursday night/Friday early morning shift was horrible. Rude, you could tell she did not want to be there. One word answers, didn't check on my table once, didn't get me any refills. And it was not busy as all. I will never be here again. Employee was horrible read more

I couldn't think of a good thing to say about this place if you handed me a winning lottery ticket!!!

They have great food and great services food came out fast and fresh my service maryann was the best

Jeannette was genuinely friendly and goes above and beyond. I ordered a yogurt and she brought a cute size side of Strawberries She followed up and was very kind She's one of a kind read more

This restaurant is great. We have been here several times over the last couple of weeks. The staff are always friendly. The orders are always prepared properly. We will definitely be coming back to this restaurant. read more

Broken A/C, staff says management doesn't care to fix it. Hard to enjoy due to heat, will choose else where.

Being that Casa Grande is an elderly mecca you would think there would be more mom and pop breakfast places... this is not the case. So we have to settle for chains. Having woke up with a craving for pancakes... we decided to travel over to Denny's for breakfast. Being that it was Saturday morning, we went right in and were seated right away. It was busy in the restaurant and we waited for about 5 min before our waitress came to get our drink order. We gave her our drink order and also our food order. I ordered the all you can eat pancakes for only $4! And my wife ordered the french toast breakfast. The food came fast and was brought to us by the manager. The food was hot and for a Denny's it was good. The waitress kept our drinks full and anticipated my next order of pancakes and put the order in. Overall it was a good breakfast experience at the Denny's. read more

The worst and ridiculously expensive! Never in my life have I paid 17.00 for one person for breakfast! Eggs were over cooked and hash browns pretty bad! Just yuck! read more

We went there for my wife's birthday. They where short handed,only 2 waitress and only a few people there. The service was good even though only one waitress was handling the tables. The food came fairly fast but we had to send her steak back for being over cooked. When they brought it back it looked the same (well done) it was soppost to be medium. Other than that good birthday for my wife. read more

Denny's - Happy birthday - Diners Near Me - Casa Grande, Arizona

Even though the food is good, it is ridiculois that the kitchen is 45 minutes behind because of take out orders and the dining room has to wait. Waited for 20 minutes to be sat and an hour and 20 minutes for our food to arrive. read more

ordered a breakfas special with scrambled eggs and pancakes. When I lifted the pancakes there was eggs over easy. I was just sick that the plate I was eating off of hadn't been cleaned from the previous person. SICK read more

Waited for ever for food, my chips were old. And the bill was over priced! Not happy at all. Never will I ever eat there again.

Been here for 2 hours now and still no food. All the manager can do is say sorry and it's not his fault. It's your store who's fault is it? Mine that I was stupid enough to come here? read more

There is a reason that this place is empty in the afternoon and evenings and it's not the food. Other than a couple of servers, this is the most unfriendly place we have ever eaten. Prior to Covid we ate here 3-4 times a week and were welcomed with hugs and great service. Now it's the pits, to our regret today is the last time we will be eating here. The servers often outnumber the customers and still can't manage to give friendly service to the 3-4 customers they do have. There are exceptions of course, a Latina, a black lady and a gay guy when we are lucky enough to get them. We eat out 5-6 times a week and spend about $200 or more a week doing so in a town that has very limited dinning for a healthy meal. My wife is tired of cooking at 78 and we enjoy dinning out but we will not spend hard earned money being treated like crap and tipping 20% for the privilege. One might think with Covid still going strong in Arizona that a restaurant would try to keep regular customers happy! read more

I come to this diner so often I have made friends with the waitresses over the years however within the last year I am disappointed more and more often. 1st the cooks never make the eggs or pancakes correctly. I order the super slam with over medium eggs and the whites are almost always runny or overcooked and the pancakes undercooked. 2nd they are always out of something, whether it be ranch, burgers, or coca super annoying when they are one of the only places open 24 hours and I'm a night owl. 3rd the servers are normally good especially Bree, Paula, Barbra and Tanya to name a few however there are two might time waitresses who's customer service has caused me to discover IHOP. Andrea is one and I will NEVER go when she is there, she is rude and doesn't listen. Rhianna is the second she has excellent customer service however it's disturbing to listen to her talk to her co-workers including the use of foul language to where customers can easily overhear. I will only visit this place when Bree and Tanya are working from now on, it's no longer worth the trouble otherwise. read more

This does not even deserve a star. The Denny's in casa grande is very horrible. They only time that is great is a worker named Joe* is there. He funny, helpful, always on his feet, & always at the top of his game. When he's not there, there customer service is Super crappy. The food is cold, the last time I went in there, their was hair in my food. The manger said she wasn't going to take it back or just give me a free meal. Like that's discussing. I sat there without eating & told her I will call corporate on her. She told me go right ahead, they will jot do anything to her. How rude. Go when Joe is there. He will make sure your food is fresh & no hair in it! Thank you Joe*! read more

I'm in town visiting my family for Christmas for the first time in 9 years. We stopped at this Denny's location for late breakfast, around 11am, because we were starving. It was the absolute worst experience at a sit down restaurant I've ever had. I actually prefer Walmart McDonalds or Waffle House at 3am. All of our food was cold, while at the same te looking like it was burnt and dehydrated fit for a space trip. We are a family of very reasonable and understanding people, we get it that it was the day after Christmas and also understaffed, but nobody apologized for the poor quality of food and the manager heard the complaint and did absolutely nothing about it. When we ordered our food, our waitress said they were out of hashbrowns. 30 minutes later when we got our breakfast food, one of our plates had really old hashbrowns on it. I suspect they were reusing old plates of food for new guests to eat to be honest. read more

Denny's is Denny's. I'll keep this short. This is probably a somewhat unfair review because I seem to have uncovered a misleading chain policy at this location. But... If you check the value menu, you'll see endless soup and salad for $6. If you add $0.99, you can get chili instead of soup. What the menu fails to tell you is that the chili isn't endless. You get one bowl. The salad is still endless, sure, but that's not what's promised by the menu. Very misleading. I'd leave it at one star, but the waitress, upon seeing my crestfallen face, was kind enough to check with the manager without my asking. And she was fairly attentive for our entire stay. Plus one for service. read more

This particular Denny's is great! Have been here twice to and from Tucson and have always had wonderful service. Not to far from the interstate which is convenient! read more

Just left because me and my family waited about 15 mins without any server coming to our table. 3 different servers and the host as well passed many times as if we weren't even there. read more

Very busy this Saturday morning. But we did get a table in about 10 minutes. Being this busy I expected slower service but as soon as we sat down Hilda showed up with a smile and took our order. Clean and friendly service. read more

Best service I've had at any restaurant in a long time and we have two boys under two. Quick food, frequent check backs! Janette was so nice too!! read more

ALERT - Caution, their food tastes contaminated by kitchen cleansers. Just returned from breakfast, my husband and I eating different foods. Everything we tried to eat had a soapy taste. The hash browns, especially, tasted really "funky". . We both had a very bad metal after-taste in our mouths. The service was good - that's why the one star. Will probably call the Health Dept. to have them check out the kitchen. read more

Really good servers. Excellent food. Definitely worth going too. Ignore old farts bad reviews. Probably silver spoon snow birds.This place is a really good place to eat. read more

I hesitantly give this Denny's Location 3 stars. It's a good deal smaller than most locations and feels very cramped. It took a while to get our entire order as it came in 3 separate trips (table of 4). After we had our meals we had to ask a couple of times for silverware. The server was very polite, but really had her hands full and I don't fault her at all. I thought she was very courteous and was really trying. The food was good aside from the French toast we got that was, well....just toast. (No eggs and was pretty crispy.) We didn't want to make a big deal if it because of how long we had already been there and also how cramped it was. I've never been to this location before but I'll be hesitant to return. Maybe we came on an off day, but it was quite a different experience than most I've have in the past at other locations. read more

Not only did we never receive a box for our food, the waitresses acted over friendly to make up for the fact that the service was shitty. Then they overcharged my card 9 dollars when we didn't even tip them because we barely ate half the food and never received a box for it!!!! We got overcharged AND didn't eat half of the fucking food. Don't eat there, they'll put a fake smile for your man. He felt sexually harassed there, it was a very disturbing vibe from all the waitresses, especially the one who spoke like a man. read more

Worst experience ever, my family and I ate here first off I ordered a Santa fea skillet and it was cold to touch cheese wasn't melted,Nore was the skillet steaming or Hot at all only thing I ate was potatoes. My kids order pancake and bacon an ended up sick for two days. Host seemed clueless an obviously the cooks have no idea how to cook. I've just for the record have been a lead cook for 13 years. read more

For lunch my friends and I decided to try Dennys again. The service has been bad lately. But we thought we would give another try. We walked in and saw the vest server they ever had back. Angie is the best! We will be back multiple times..she was friendly and just a breath of fresh air read more

I wasn't not impressed with my last visit to this Denny's. The service was great until the host seated a big group of people right by us at which time we stop getting any service the waitress ignored us until I asked her for the check, thinking well we were almost done eating anyway I left her a tip on the table. We went up to the front to pay and the host/cashier asked me if I was going to leave a tip, I informed him that I left it on the table and he saying oh just making sure. Very Very Rude! read more