Great local place. They have seasoned employees that know stuff about stuff. When I need help hooking some weird pipe to another weird pipe that is 80 years old, there is usually an employee in there that knows the fix. The register staff is always friendly. They have lots of seasonal nick nacks too. That makes it fun for my wife to shop while I grab the tool parts I need. I get the vibe that the employees view their work place as a family effort and not just employment. That type of atmosphere carries over into a place that is enjoyable to frequent. This is my first choice to get my parts over the big home improvement stores. read more

Inconsistent service. Had keys cut two weeks ago and they worked great. Needed to have another key cut and they said they would not cut keys they do not sell. Said the previous guy who cut my keys should be fired. Was very satisfied - not so much now. Always like to support local business. Will go to chain next time. read more

This store is adorable! The people are so friendly and helpful. It's not a huge store so the selection is limited, but what they have is really good!! They have great gift ideas as well. Great customer service, thanks true value in san clemente!! read more

This company is tops! It is true about the service but more so the handpicked employees that generate the great humor, kindness, willingness to help and consideration for others. As an interior designer, they've helped me in many ways. They've stood behind me as a color consultant and artist. I've had the opportunity to work with them at different store locations and I've always enjoyed the surroundings. read more

That Paul Miller is the best! He knows everything! Well maybe not everything but close. And Bob Denault a great owner. Been going here for years. Unlike Lowes you can actually get someone to help you. read more

Our first choice whenever we need hardware, gardening, painting and other supplies. Most of the staff has been there quite a long time. They're patient, knowledgeable, friendly and funny. Like many San Clementeans, we try to patronize our local establishments and these guys deserve that kind of loyalty. Besides, I don't think they would evict nesting swallows! read more

They always go out of their way to be helpful, and they have cute housewares, in addition to hardware.

There is nothing like a great neighborhood hardware store where the service is quick, friendly, and knowledgeable. Extra points if they have a broad enough selection to have what you need. DeNault's is that store here in the beach cities area. Especially when I have an idea about what I need, but am not quite sure what the best approach may be. The warehouse stores can sell you something, these guys will find you the right something. read more

Excellent service from a knowledgeable staff. No matter what your project when you need that hard to find item or just need advice this is the place to go. Friendly staff. read more

I cannot simply say enough about this "AWESOME" hardware store. I was at home and called a few local places and they I got very lucky that Gary at your store answered me. He was very professional and knew the "exact" product I needed and he took the time to make sure it was there! How great is he! Well. besides Gary.. Paul and Alyssa were great! Yet, one person besides Gary really stands out and is so over the top knowledgeable about the ENTIRE store and the products you carry and where they are all located and that is JACE! I had to one day make 6 keys and I could not believe how extremely nice and fast Jace was! I was in the store and I saw people trying to locate things by themselves and I went and found Jace for them and he took care of the situation! Thanks ALL! I will be coming to this very store and no where else! Thanks again! read more

Always a pleasure finding emergency repair items at this very convenient location. Staff is quite knowledgeable, very helpful and they are easy to find inside the store. read more

The service and advice you get here is top notch. At the big box home improvement stores, it can take you fifteen minutes just to track someone down to help you. Here, you're already on your way home in fifteen minutes! So glad we have this place in town. read more

Good old fashion we have everything type of hardware store with informed employees. A refreshing change from the big box stores

This store has so much stuff in it! Everything you need to fix your home, decorate your home or entertain in your home. Love DeNaults!

De Nault's is amazing. The store is well kept and organized, the staff is over the top helpful and they have just about anything you could ever want from a "hardware" store and more! I'm definitely sold. Goodbye to the mega stores with bad service and long lines. read more

This place is as good as local hardware stores get, anywhere. Friendly and helpful is a way of life here and the inventory is deep and wide. I generally don't enjoy shopping (for anything) but this is probably the only store I will stop into, even if I don't need anything specific. DeNault's captures the 'small town friendly' vibe of San Clemente to a tee. If you need hardware and/or DIY tools and supplies, come here--you won't regret it. read more

Simply "The Best!" Mike the manager, the staff, management will fill most of your hardware needs, large and small.Centuries of knowledge packed into one store. If they don't have ir you don't need it. Service with a small. A good old fashioned attitude. The customer comes first. Local, local, local. They have saved me truckloads of money. Quality merchandise at low prices. Even the cashiers that have been there for years know where all the merchandise is. ave time and money, shop here!! read more

Amazing customer service! While assembling an Ikea hand me down, I realized I was missing a piece and headed to DeNault's. I handed over the directions to an employee who quickly located the part. I was back home, finishing my project within minutes. read more

I love this place... they have a decent selection of a VERY wide variety of items... you can buy tools and hardware or napkins and a french press for coffee. It is the classic mom and pop place where everyone is friendly and wonderful. read more

Good local spot for finding what you need.

Quite a dependable hardware store. They have everything I've gone there looking for (so far). And as Melinda mentioned good customer service. Convenient hours, too. 7:30 to 8 monday to saturday (i think) and they're open on sunday, but I'm not sure of the hours. read more

This copy of the one star review I just left on Del Mar Watch and Clock Shop's yelp site (giving kudos to the Denault guys): "As Jose was replacing the dead Movado watch battery, I remarked about Denaults Hardware's impressive customer service because they said to take the watch to a watchmaker because they could not fix it without keeping it waterproof. Jose said it would not be waterproof after he changed the battery either, unless I paid a couple of hundred dollars extra to get the bezel and gasket replaced (after the seal was already broken). So I have to send it to Movado now and pay again to get the battery serviced ($45 + $15 shipping in addition to this shop's $15 battery replacement charge). As I was looking through my old watch file, I noticed that I took the same watch to the same shop in 2007 to get links removed. They said only 2 could be removed so I sent it back to Movado to get a third link removed. Same story .... had to pay twice to fix the same issue. I noticed another reviewer said their watch was not waterproof either. The folks at the shop might want to follow Denault's lead ... tell your customers about ruining waterproof feature before you open the back." read more

Staff is extremely nice and helpful, Frank is always asking customers if they need help and assists. I went in to get some screws for my TV because nothing I had seemed to fit, and he tested out a dozen different things helping me and figured out the right size (ended up being metric). Mal is super welcoming and sweet. This is the go to San Clemente spot for hardware, gardening, even prepping for a backyard bbq with decorations read more

The employees are always gracious in sharing their knowledge and know how, & the store has all of the products you need. I prefer San Clemente True Value over Lowe's because of their attention to details of my many home owner issues I've had over the years. 5 stars for our hometown hardware store ! read more

Omg!!! These guys are the best!!! They are in-stock with everything I need. The store is clean and well organized so things are easy to find. PLUS they actually have people who know their merchandise and can help you. I know first hand as I went there today looking for a specialized cleaning product. They called the person in charge of the section and she took me right to it. You're missing out if you don't shop here. read more

I love business like this. Small town, Small Business with Big love. The employees here are amazingly generous and helpful. I went in on the hunt for a a device to fix my broken A/C and I hand completely no idea how to solve this problem. To make a long story short, they listened to what I needed to do, found what I needed, wrote instruction on what to do, and had me walking out of the store in a better mood then I was in. You rock!!! read more

Have lived in San Clemente 3 years and just recently found this local gem ! the staff is amazing and so helpful! You walk in and almost immediately are on your way to what you need. I also love the selection of items they have from decorations for the holiday to cookware..you can find anything you need here!! read more

I always go there first when I have some weird project that needs some odd replacement part. Me and my sons can always count on the older guys to go to just the right bin or aisle and track down something that's been stashed away for that emergency fix for people like me. My wife rants and raves about the unusual gifts they have, too. She should know..she spends a bundle on gifts wherever she goes. read more

Best local home town go to Home supply. Lots of help smart Women & Men all ages plus the good Utube "Jenn" spots always entertaining great personal touch service. read more

Mark in the keys section deserves a raise that man figured out how to tune my car key just right and spent over an hour with me making sure they worked, I'll be back if I ever need key help read more

I am writing this review because I was so impressed with Weston's customer service. DeNaults has always been known in the community for its customer service and this young man was no exception. I came in looking for an item I had purchased at another DeNaults. The cashier directed me to where I might find it, but he was not familiar with the item. Weston found me looking in the section and took it upon himself to find the item ( at the cashiers station, where I had found it before) He then asked if I needed anything else and proceeded to locate the cactus soil I needed and loaded it into my car. Sometimes good service needs mentioning. Keep this up Weston, and you will go far! read more

The last of the independent hardware stores.Lots of staff that has hundreds of years of combined experience. Fair prices and a very good selection. Far better than any of the big box stores nearby. Get in and out fast. Mike and the crew do a great job. "Support your friendly neighborhood hardware store." read more

Fantastic local hardware store. Lots of friendly staff to help you. Plus you can get in and out by the time it would take you to find a parking place at Lowes. But if you need a large supply of lumber or drywall, I would go to Lowes. read more

Kind of pricey, but ok if you are not buying a lot of stuff and don't want to driver further to Lowes or Home Depo

I love Love LOVE our Denault's! They have everything and they will help you find it, not like Lowe's. They even have a person that sharpens scissors and tools every Tuesday, for a very reasonable price. Also, if you need a quick hostess gift and want to add something new to your table or entertaining, it is all there. read more

I have been a long-time, loyal customer of DeNaults San Clemente. I shopped there so much at one point that I was on first name basis with many of the staff! I would have wholeheartedly agreed with many of the reviews below...but not anymore...not after I was completely humiliated by the owner, of all people, during my last time there. I was shopping for some paint, talking with a new sales guy when this man rushes up to me and screams that I was not welcome in the store anymore. At first I thought it was a joke, but soon realized that he was serious!! I told him, as half the store looked at me, that I didn't know what he was talking about and that I have never been told anything like that. He then went on questioning me, basically calling me a liar until it dawned on him that he had mistaken me for someone else. His response was to backpedal and ask if he could help me find something!!! I was absolutely mortified and then come to find out that it was the owner who displayed such un professionalism and a total lack of customer service. Well..I have to say he did succeed at one thing...I WILL NEVER SHOP AT DENAULTS' EVER AGAIN!! I have never experience anything like that, never being so utterly embarrassed as I was that day. It's a shame...because me as well as all of my design business associates are now making the longer trek to Lowes' to do all our business...and it's a lot of business. read more

DeNault's saved us! We were borrowing a friend's beach house for the weekend when we broke their outdoor umbrella. My husband didn't have any tools with him, so he took it down to DeNault's and they helped him repair it. Jason and Carl were great. They helped him the entire time and it only cost us $.95! I just wanted to say thank you to DeNault's and to Jason and Carl. It's good to know there are still businesses (and people) out there like you! read more

I love this store, the staff are so courteous and helpful, which is why I will always go back here for everything I need, which they carry. Thanks for having such a well stocked store with great prices too! read more

Love this store. The service is top notch! If for some reason they are unable to provide a solution to my problem (which is rare), they never hesitate to point me in the right direction. read more

I chose DeNault's to shop because I thought it would be right to support my city. I won't be using them any longer. I went in for the second straight day and was helped by the same plumbing specialist. I'm not sure what caused the problem, I did mention seeing hose bibs at Lowes for half the price and that seemed to be the turning point. He began to shame me and embarrass me for no reason, and even brought in a regular customer to make comments to. I'm not a plumber, but I'm not stupid either, I thought you were the kind of place that wanted homeowners to come in. I came in for advice and to purchase all the supplies for replacing 6 hose bibs. I left with nothing, but a horrible feeling. Horrible enough to not return. read more