Wow! simply wow! The building felt homey yet extremely professional. The staff was extremely…read morefriendly, pleasant and thorough. More than happy I switched to their practice. All doctors and staff are just refreshing! Highly recommended- thank you Smithfield Family Dentistry - from The Happy Chef

This place is a breath of fresh air! (Pun intended) The…read morestaff is kind, friendly, patient and knowledgeable. They Ben called my insurance to get pricing before my appointment and make sure everything was in the clear. They were print for my appointment and the facility is clean and organized. So excited to have them as my new dentist!

DO NOT GO HERE EVER. Several bad experiences, I refuse to go back even without having another…read moredental office to go to. The staff and doctor are horrible.

We had a preexisting relationship with Dr.Boyd. My husband has done work for her and he's been her…read morepatient for dental work. Another member of her family was near and dear to me through my early adulthood and through the loss of our son 6 years ago. My husband recently had a crown come off which uncovered significant decay. This was work she had previously done for him. He went in to see what could be done. He needed an extraction, bone graft and resin. He did not want a full work up as he wasnt having issues with any other teeth. Dr.Boyd does not take our insurance so we pay out of pocket and he wanted to keep things reasonably priced. He left that day with a price to get the tooth fixed and made a brief statement of "hey let me know if you guys need any work done and we could work out a barter". Again...preexisting relationship, he's done work for them before. Not really a weird thing to say from one business owner to another. He calls a few days later to schedule the work after looking into some holistic dental options and decided he would rather go with who he knew. They weren't able to get him in for a month but he committed to scheduling anyway. He asked out of consideration of their business what the cancellation policy was in the event he found someone to do it sooner should the pain worsen. This is a tooth that is infected with no crown to cover it. They immediately met him with a refusal to schedule because "he has another dentist". He explained he doesnt have another dentist but was simply stating that in the event the tooth gets worse he may need to get in sooner somewhere and wanted to be considerate ofntheir cancellation policy. The girl on the phone stated she "did not believe him and they werent going to see him as a patient at all anymore." She was incredibly unprofessional and ugly. In any other professional setting she would have been fired but this was Dr.Boyds relative. I went up to the office in hopes to speak with her or Dr.Boyd and remedy whatever miscommunication had occurred. I ended up speaking with the male that works the front desk. They painted my husband in a such a demeaning light because of his barter statement and unwillingness to have all of his teeth worked up. He is one of the most honest, kind, filled with integrity persons you'll ever meet. A successful and well liked business owner. When I went to the office I honestly thought there could have been miscommunication between the relative and Dr.Boyd who supposedly supported the discontinuation of seeing my husband. I found out there was none and it was in fact decided by Dr.Boyd. I remained very kind and calm because thats how you should treat people. The man at the front desk would not look me in the face. He wouldn't answer what he meant by "muddy legal waters". I asked what they expected someone in pain to do if Dr.Boyd can't get to them soon enough because the response on this date was literally we refuse to see you as a patient anymore ever, but it had already been decided they would not see him or justify or reason anything else. We have been wildly caught off guard by this experience. It honestly felt like they elevated themselves above my husband. Like they cared more about lining their pockets than the pain the patients are in or honoring peoples medical choices for themselves. This has not been our experience before so understand that you could also be treated this way at some point. Regardless we're relieved to uncover this truth so we can find somewhere else with more integrity and compassion for their patients.

My last review was removed. I came in for a cleaning. Never…read moregot it. Felt like I was scammed. They do all the insurance chargeable tasks and procedures. Then refer you out to "deep cleaning". The next group does all the same chargeable tasks and procedures then sits you down to set up payment plan Dr Boyd's depth measurement on the gums were twice what The next office came up with, although I was assured that I would need deep cleaning and regular cleaning for the rest of my life....and an appointment can be set when payment plan is signed,but not sure how much insurance is going to cover...scam It would be a total of 6 months by the time I would make it in to the chair for a cleaning. My teeth are fine. Somebodies have collected insurance payment but offered no real service to patient. This feels a lot like a scam We shall see if this gets removed

Cypress Creek Dentist is truly exceptional. Dr. Mullins and his entire staff provide the kind of…read morecare that makes you feel respected, valued, and completely comfortable from the moment you walk in. Dr. Mullins is professional, thorough, and genuinely attentive. He takes the time to explain things clearly, answers questions without making you feel rushed, and creates a level of confidence that is hard to find in healthcare. His staff is just as impressive. Everyone is friendly, organized, respectful, and focused on making the entire visit smooth. One of the things I appreciate most is how much they respect my appointment time. I have dealt with many healthcare offices over the years, and Cypress Creek Dentist stands out above all of them in that regard. They run on time, they communicate well, and they make it clear that your schedule matters. That level of professionalism is rare, and it makes a major difference. I highly recommend Dr. Mullins and the team at Cypress Creek Dentist to anyone looking for excellent dental care, a welcoming environment, and a practice that truly respects its patients. R Kopacsi

We are extremely happy to be patients of Cypress Creek. My wife and myself moved to Smithfield in…read more2020 and have been treated by the entire staff with professional, caring and excellent care. All aspects of our experiences with them (scheduling, dental work and advising) were fantastic. We will definitely recommend them to others and will be a customer from now on. My wife would also like to single out her experience with Amy especially since Jenny is nervous about dental work and Amy made her feel very comfortable. Great Dental office!

This was one of the best dental experiences and god help me for forgetting there names but who ever…read morethe two nurse doing my dentistry at 11-12am on 6-11-21 they were a complete joy to be around and talk with I would like to compliment them on there speedy and all around friendly manner of conducting my appointment. -Alexander LeBoffe

I always feel welcomed here by the staff and especially by my hygienist Stacy. She is very…read moremeticulous, which helps when the dentist comes to do his assessment. With their help, I have been able to make better decisions regarding my oral health.

A+ DENTIST! My elderly mother needed urgent dental care in Williamsburg (broken front tooth) and…read morecould no longer travel to her dentist of many years in Virginia Beach. I found Dr. Stensland online and recommended him to her based on the many five-star reviews. Dr. Stensland and his entire staff were OUTSTANDING in the care they gave my mother. She was seen very PROMPTLY and was WELCOMED like a member of the family when she arrived new to their office, putting her at ease immediately. Dr. Stensland did a thorough assessment of her overall dental health as well as her acute issue. His COMPASSION and EXPERTISE gave my mother comfort and confidence. Dr. Stensland treated mom's broken tooth with GREAT CARE, and she is very PLEASED with the outcome. I highly recommend this dentist and dental office. The EXCELLENT Yelp reviews are quite well earned!

Dental service --cleaning --Nash was very professional--Dr Steve was very professional and…read morepleasant--also Lisa --The ladies are very friendly and professional--very helpful--

From Nicole to Bri, to Stephanie, to Mikayla, etc..all of those ladies (along with the others I…read moredidn't name because I'm super horrible with names but can always remember a face!) are absolutely amazing!!! They're extremely knowledgeable, kind, and they always have the best suggestions and the most helpful advice after a service has been completed. The way they break things down to my husband and I is absolutely amazing and one of the many reasons we love going there all the way from Hampton (yes, there's an Aspen in Hampton, but we prefer this location because of them). And I can't forget that it's always so clean. This is by far the nicest dentist office I've ever visited!

My dental cleaning got cancelled because they don't have a hygienist. I tried rescheduling this…read moreappointment twice already. They called me back later the same day the first time for me to come in that day but I was working. I called again another day to reschedule and they never got back to me. When I walked into the office she said "oh they didn't call you?" No I never got a phone call to reschedule or confirm anything. "Well we don't have a hygienist and if we reschedule I'm not guaranteed we will have one for that visit either." And I have issues trying to pay them. They're always closed or at lunch when I come. When I'm on my lunch or on an off day. They close more than an hour earlier than they're supposed to. Nothing is ever right. My bill is supposed to be $130-$150. And it should have been lower because when I actually got my work done on my teeth the cost of everything was actually lower than what was signed off. But when I have to physically come in to the office pay when they're never there. I have to always pay $200 for some reason. That makes no sense. And all they tell me is to call the credit people which I got through my dental office. Make it make sense. Every time I come in there's an issue or a problem. Always from their side.