Thank you for telling us about your experience Select…read moreLanguage​ Your Review Great orthodontist my daughter loves it and everyone who has braces love this place she says Dr Taylor is cool. Which means a lot to a 14 yrs old. She says he swag. Staff always helpful and appointments always on time love the email reminders.

The staff and doctor have been nothing short of amazing. Myself, and my daughter are currently…read morereceiving care here, and they are very respectful and honest. They provide options to choose from and allow you to choose the best one for you. My daughter has been receiving corrective care with a TAD appliance and braces for several months now and it has been a good experience

Came in for a rubber band color change and new bracket placements , the dental assistant was sweet,…read morebut seemed like she was struggling. She asked Dr. Frey to help her, Dr. Frey came over like he was in a rush and he was irritated. He was grabbing things aggressively, mind you, he was quickly working on my mouth and had NO GLOVES ON and his hands smelt weird. This is my first and worst dental experience.

Brackets pop off constantly, even just after leaving an appointment and they blame the patient. No…read morebedside manner. Very few techs are welcoming or kind. Don't expect an apology or any ownership of the work done. Don't expect any respect for your time. Terrible customer service the moment you sign the contract. The front desk will cheerfully ignore your concerns and complaints. Save the hassle and go elsewhere.

I'm not from here and I forgot my elastic bands for my teeth! I called to see if they could help me…read moreout and they were so nice and accommodating! They made me feel like one of their own patients! Thank you so much for saving me today!

Very friendly staff. I like how if you have any kind of emergency they are always willing to work…read morewith you and get you in l. They do work with your schedule. Dr. Anderson is so great with all the patients . He is also very active member with many of the community organizations. You can tell he takes great pride in his work. I'm sure my second daughter will be needing orthodontic work and we will definitely be using this practice.

After 2 years of braces this is what my son's teeth look like . He has had repeated breaking of…read morebrackets , and instead of trying to find a solution , or even charging for extra time and replacements ( as the contract states ) we came in for a repair and the office manager rudely stated , We are just going to take them all off ." She insinuated my 10 year old was breaking them on purpose . They would break when he wasn't even eating it's obviously an issue of technique or the way his teeth are shaped . 2 years later and $4000 ..: we are out of The time and money . His teeth are still turned sideways , and it is obvious they can't be bothered to find a solution. I would have been happy to extend treatment or try to figure out why they keep breaking , but none of that was offered. The solution was to take them all off and send us out the door , and keep my $4000 When I asked if wee could speak to Dr Ashby , she refused . They offered me $200 credit if we DONT take the retainer , obviously I declined the retainer and the insulting refund . We will be filing a small claims case in the morning . We have an appointment with another local orthodontist tomorrow afternoon, hopefully we can get to the bottom of what they were doing wrong . I suggest you save yourself the headache and the money and find another practice.

The best orthodontist in Tidewater area. They are generous…read morewith their time and smiles. My son received excellent care when we transferred from another Ortho on West Coast. I believe, the treatment here benefited my son more so than if we would have stayed at the old place. I can't say enough good things about this Orthodontics practice. They have another location in Virginia Beach which we also visited on few occasions. People who work here seem very happy at work despite overwhelming amount of patients in the afternoons. Ohh yes, that is my advice: try booking appointment before school's out.

My kiddo got her braces done here. I will say that for the ridiculous amount of money that we paid…read moreI would have liked some retainers included other than the one set that our dog immediately ate. She was a complicated case so make sure that you get a thorough estimate, including the parts that may not be included by orthodontic care and have your funding set up prior to starting this endeavor. Everyone's process is different. I'm sure but we really enjoyed the staff here although there are a few quirks they were still very helpful and professional. I would recommend sitting with a nervous child and bringing a weighted lap pad. If that's something that you think might help your kid feel more comfortable and calmer This is a multi year process for us and a huge investment I'm glad it's over

The staff and doctor have been nothing short of amazing. Myself, and my daughter are currently…read morereceiving care here, and they are very respectful and honest. They provide options to choose from and allow you to choose the best one for you. My daughter has been receiving corrective care with a TAD appliance and braces for several months now and it has been a good experience. We have been to both locations. I'm unsure if this is the right page for them- because the picture doesn't show any of the current staff. But we have had great experiences here and really thankful we found them

I'm very pleased with the service and professionalism of Jana Boyd DDS. The facility was clean and…read morethere were products available to help you maintain good dental care at reasonable prices. She is also in network for my Cigna branch, which saves me money.

I thought I had found a great dentist, until yesterday. I came in for my normal 6 month cleaning…read moreappointment. Laura, my hygienist, was great as always. During my cleaning, Dr Boyd popped her head in the room and told Laura that she would be right back. After my cleaning was finished, I sat in the chair for 30 minutes waiting for Dr Boyd to return. I never did get to see her, which is unfortunate since I had questions for her. I am furious after signing 3 forms detailing your late and no show policies and then getting left in the dental chair waiting on a Dr that does not value her patients time.

Suffolk office is SUPER. Friendly staff. Great dental techs and dentists. Orthodontist side of…read morethe house is equally well staffed. I absolutely love all of them!

It's always something with this place! The first time (last year), they gave me incorrect…read moreinformation about cost and tried to blame me or my insurance, when apparently although one office, they have completely separate systems and billing for general dentistry and orthodontics. The girl on the phone was very rude & they "banned" me from the location because i said i didn't want to come back to this office. I only found out while trying to schedule an appointment at the greenbrier location.I spoke with the manager and settled the issue. TODAY: I called the Greenbrier location Friday to set an appt to have my retainer checked, they scheduled me for Monday (today) and i asked to confirm it's at the greenbrier location, i called this morning to confirm appointment time. I drive 25 minutes here and am told all ortho appointments are at suffolk location now. Nobody told me. The number on google that i called is for the greenbrier location and when you go through the phone prompts you choose which location you want, i chose greenbrier. The greenbrier location is very friendly, but again they don't do orthodontics any longer. I don't know if it's organization that is lacking, communication, or if this is just how things are done here but i am not a happy customer. Nobody seems to care about the inconvenience caused either! I've wasted too much time and money here!

I received a referral from my dentist for orthodontic work due to my crowding on my bottom teeth…read more I've been wanting Invisalign for years but figured it was too much money. I've talked to many people and I've heard very good things so I made a consultation appointment. They were able to see me right away and the appointment went very well. They took quality high tech pictures of my teeth and went over cost schedules. There I was signing a contract a week later. Pricing is hefty of course, but they do offer in house financing with no interest. Today I got my trays in and had them put in. Vicki showed me how to insert and take out, clean and that was it! I had no pain. Everything was perfect. As of now, I'm rating them 5 stars because my experience was wonderful thus far. I will update my review in about 18 months when my treatment is near completion.

Bivins has been an amazing orthodontis. I originally went to glass orthodontis and was told I…read moreneeded jaw surgery. I decided to get a second opinion and Bivins was able to correct my case 3 underbite with just braces. I am extremely impressed with Bivins and recommend it to anyone who is interested. The building is very clean and there is a starbucks machine in the waiting room for tea and coffee. I enjoyed using these services. On top of all of this the ladies that tighten the braces and do the changing of bands were all amazing. I had Vicky for a majority of my appointments and really enjoyed her company and professionalism. Overall worth the entire experience.

The staff is always very friendly and welcoming. My son has been explained everything both times we…read morehave been there and made to feel comfortable. Dr. Shivar is also friendly and always open to answer all your questions. Each area we have been in is very clean and the toys in the waiting room keep my little ones occupied.

From the owner: Welcome to Eastern Virginia Orthodontics, where family traditions meet modern innovations…read more We're proud to continue a legacy of care in Norfolk, Virginia Beach, and Chesapeake that extends back to 1961 when Dr. Robert Rubin first started our practice.