More like Bright Knights! These guys are amazing. They pay attention to every detail! I could not…read morehave asked for a better experience with electricians on a new build. I wish them all the best in the future...because they became like family. I looked forward to the days I would see them on the build of our new home. Cannot say enough about them.

This company is great! My house is 75 yrs old and I needed some help with an outlet. From the…read moreoffice personnel that helped me to the tech that came out to do the work. I felt like I could trust them. Was at my house within 2 days of booking, reasonable hourly rate and was at my house for less than an hour. I will definitely use them again!

Westphal put together and installed our new/in the box chandelier that came without instructions…read more They are professional and reliable.

Foremost removed old lighting in our condo and installed LED canned lights. Everything went…read moresmoothly, the lights look great, the installer was polite and professional, it could not have been a better experience.

I encountered one of their vehicles leaving home depot, the driver cut me off without stopping…read morewaived a finger at me when inhinked and did a hard brake check nearly causing an accident. Contacted the owner Phil who was generally responsive to correct the drivers attitude, but the drivers care and professionalism is severely questionable on how he would care for the work he would be doing. I gad dash video, but was not able to retrieve it to share.

Initially they were not easy to get ahold of as the HVAC season was at peak however neither was…read moreanyone else. I had them come and provide a quote for air quality as my original HVAC provider quoted a very big number and would not explain why the number seemed so inflated. The person who came on site was informative and gave me several options, all of which were a fraction of the other quote. The service person came to install and identified two other areas I needed to consider given I have badly allergies. These people are life savers. GREAT VALUE!

Absolute worst service company I've ever had to deal with. In late May, I called Adams and asked…read morefor them to service our generator which has been leaking oil. The customer service rep I spoke with suggested that I sign up for their membership and schedule it as "annual preventative maintenance", assured me that that service would take care of the issue and that the amount of money I'd end up paying for the membership would even out/be less than what I would have to pay for the service call ($169/hr, give or take 2 hours to fix the leaking issue). She made it make sense and I truly felt like this person was looking out for me. She scheduled the PREVENTATIVE MAINTENANCE for June 19th and said that I could call back any time to sign up for the membership and that it would be covered under my monthly payment, which I did. On June 16th, a tech showed up at my house. I was confused because we scheduled it for the 19th, but figured it was better we get it looked at sooner. The tech was professional and friendly, but nothing was resolved as he couldn't see where the generator was leaking from after letting it run for several minutes. He cleaned up some of the oil that he could reach and told me to check it in about a week to see if I could tell if it's leaking from the front or back. I asked him if he did the rest of the preventative maintenance stuff since that's what I scheduled this as, and he showed me on his phone that it was actually scheduled as a service call. As soon as he left, I called Adams to try to resolve the issue with scheduling. I was told that the person that scheduled me would call me back. The next day, since I didn't get a call back, I emailed info@adamspower.com and explained what happened, asked if I'm still scheduling for the preventative maintenance on the 19th, and making sure I wasn't going to be billed for a service call since I was told that I wouldn't be. They responded that I was not scheduled for the 19th and that my billing dispute would be escalated to finance and that an Elly would call me in the next few days. A week later, I checked back in, no response. I let another week and a half go by, with no follow up from Adams. I thought maybe since I wasn't being sent a bill, maybe they weren't going to charge me for that service call after all. Since I was already feeling like I couldn't trust this company, I decided to call and end my membership. The runaround that they put you through is insane. First person says they can't cancel my membership and that it would have to be escalated to financing, transfer me to a different line, get sent to a voicemail that will never reach back out. I call again right away, am told that they can help me with whatever membership questions I have and I say, "great, I'd like to cancel it." They try again to transfer me but I say I don't want to be transferred, I just need my membership canceled. I get put on hold for a few minutes, then finally they come back and say that it has been cancelled. And I'll be seeing a refund. I ask if I'll get an email confirmation just for peace of mind, she says that I'll just see the refund and that she can send me an email herself stating that my membership has been canceled. It's been 5 weeks since that call and I've gotten no email and no refunds. I wish I could say that was it! A few days after I cancel my membership, guess what email I receive from them? My invoice from the service call! Why would they wait to send me an invoice over a month after the service, right after I end my membership? Since then I have been calling and emailing, with absolutely no help. I keep being told that it's been escalated to a manager, billing, finance, etc etc. and that I should be expecting a call back. I think they're just waiting for me to give up. And after seeing other people's reviews and experiences, I don't feel so alone in the way I've been handled as a customer.

Had a Tesla wall charger installed and they were outstanding. Returned my call within 5 minutes and…read morethe install was done that week. The electrician (Joe) was very knowledgeable and professional. Cleaned up the area after the work was done and showed us exactly how to use the system. He even pre-programmed an additional unit that will go in our lake house. I recommended them to Tesla as they did not have an preferred electrical contracting company in our area for wall charger installs. A first class operation all the way! Janesville, WI

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