Maybe for tux rental but definitely do not purchase a suit from them! It was one problem after…read moreanother! No alterations were able to be done and they couldn't even give you a referral to have it altered! You even get charged for pressing a suit that we bought! Cmon Dominic!

I had an amazing experience at Diamond FormalWear this week. First I found they had a great…read moreselection of cool looks, tuxes that would make anyone feel special. Dominic helped me and got me fitted perfectly. I'm not a typical size, or length, but he took the extra time to make sure I looked like a million books. I haven't rented a tuxedo in many years, but I have to admit I have never had such a positive experience, or looked as good. Diamond Formalwear rocks!

Amazing experience from start to finish. Wafa and all staff are a great team that truly cares and…read morewants to help make your day memorable! Highly recommend. Amber

Extremely Disappointing Experience…read more I was recommended this place to buy my daughter's dress, and a couple of months ago, we went to see what options they had. When we arrived, the only person in the store at that moment was busy with three women at the counter. She saw us walk in, but didn't acknowledge us, not even a simple "I'll be with you in a moment" or "Please give me a few minutes." We overlooked this because she was the only one working, and we understood she was attending to customers. However, what followed was humiliating. About five minutes later, the women she was helping left, and instead of addressing us, she chose to ignore us, arrange things on the counter, and then head to the back of the store without saying a single word. No "Excuse me" or "I'll be right with you." It felt like she thought that if she ignored us, we would just leave. Since we stayed because we wanted to see dresses, another five minutes passed before my sister had to go find her in the back. When she finally came out, instead of apologizing, she gave us attitude, and the very first thing she asked before even offering any help was, "What's your budget? So I can see if I have something," in an arrogant and dismissive tone. To this day, I don't understand why she was bothered by our presence or why she treated us that way. The moral of the story: give your business to those who treat you well. We ended up buying the dress at Peaches. I had to drive to the city, but the service we received there was outstanding--and, ironically, we were helped by young ladies, not by a woman over 40 who should know better. If I could give this place negative five stars, I would. My intention was to support a local business, but in the end, driving farther to the city was absolutely worth it for the professionalism and respect we received elsewhere.

First time customer, long time customer! Wow, what a diamond this store is! We walk in and we are…read moregreeted by Hailey, who helped us find the TWIRP dresses on the upper level. She let us look, then answered any questions we had! She helped us carry our selected dresses to the fitting room and then helped my daughter try them on. We were stunned on the more than exceptional customer service! This beats going to a department store any day. They adjusted a few loose beads on her dress and steamed it for her and we went back and picked it up in a few days. They also put down the dress and school, so there are no duplicates. So very helpful!

Was unaware after traveling 35mi to find a prom dress that an appointment was needed. Upon arrival…read moretexted the number advised to ask for the same grace businesses request of its consumers during Covid. You might wanna consider that.

When searching for a bridal salon that wasn't a chain, I came across local business Martellen's…read more (And later I found out that at least 3 of my friends bought their dresses from here too!) Upon scheduling the first appointment, I was treated like royalty. My first appointment, I had no idea what kind of dress I wanted. The staff was very patient with me. I couldn't pull the trigger right away, so my bridal party and mom went to lunch and came back so I could commit to the dress. Keep in mind, yes, you need an appointment to try on dresses. As they were with other customers, we killed time walking around before heading back to the shop. I went in around Labor Day, and my dress originally came in store in December. As my wedding was not until August, I was happy about this. I had 2 appointments for fittings. I was happy that they offered evening appointments for this so I didn't have to miss work. I LOVED my dress and received many compliments. Thank you, Martellen, for making me feel so beautiful on my wedding day.

The only thing that was ok were the mimosas. This was a very impersonal experience. The saleswomen…read morewere gossiping the whole time and our bride was ready multiple times with the consultant nowhere in sight. No, she was not looking for a new dress. Overall, would only recommend if you know EXACTLY what you want cause they will give you the same style you hate over and over!

This is a small, intimate bridal store on Chicago Road in Chicago Heights. She has a small…read moreselection of Bridal dresses, Bridesmaid dresses, Flower Girl Dresses, Communion, and Prom/Homecoming, and other Special Event dresses. Sample dresses are available for Children through adults. And, the sample dresses are also available in a variety of sizes. There is also availability for tuxedo rental from the store. The staff are extremely friendly and helpful, and they make you feel comfortable in the store. The store is open until 6 p.m. daily, which can be a little difficult for the average working person. Also, there is no private parking lot, just street parking. On the plus side, they have a tailor on-site, with a quick turn around time. Prices are reasonable, and there is no appointment required.

This place is very friendly and the customer service and prices are undoubtably the best in the…read moreChicagoland area. We shopped around many boutiques and many of their stores that are more high-end but their customer service was non-comparable to Lupitas. The owner is actually always there whole staff was very friendly and knowledgeable. All my bridesmaids and groomsmen's got their tuxedos and dresses from here as well as alterations. Everything was done on time.

looks like a great store, but it open to late :( I want to come in but I can not wait until 12.read more

This shop is such a hidden gem. The owner is so nice and really cares about her customers. I bought…read morea dress for my wedding and I couldn't be more happy with the service!

I been in the Union Trades almost 20 years and this is my go to store for all my needs!! Great…read morepeople , great selection. Sarah is always so helpful and knows what shes talking about and takes the time to help ya

Andi is incredible! I've never experienced service like the service I experienced with Andi! You'll…read morefeel like a local and you'll be taken care of. THANK YOU ANDI!!!! I would give 10 out of 5 stars if I could!

Gracy is amazing! She is the only person my family and friends will go to for alterations. Gracy…read moreand her team are extremely talented, kind and efficient. I recently needed a bridesmaid dress altered last minute and she was willing to help me in a bind. The dress turned out perfect and took the stress off of my weekend. Highly, highly recommend to everyone! Go here for all of your alteration needs - I promise you won't be disappointed!

I completely disagree with the previous review. I am so grateful that I found Gracy; she really…read morehas magical hands. I have brought a variety of items to her from jeans to bridesmaid dresses and have always been very pleased with the service and results. I even brought a leather jacket that had a stuck zipper and she was able to fix it on the spot without replacing it. I highly recommend this business and tell all my friends about it.