Woke up this AM and my car battery died on the wife's car. See that AAP opened in 12 minutes so I…read morejumped it. I was the second customer in the door and Brad was there to help me. He found a replacement, had me pull the car around and because the battery was corroded took his time and explained everything to me. He had me in and out in no time. Another coworker arrived and offered my wife and I donuts. From start to finish Brad had us taken care of and I so appreciate the service that was provided. Great company in Homer Glen.

I purchased a battery here in 2017 , it went bad so I got another in Oct 2020 and now this one has…read morea bad cell. The lady at Homer Glen store told me it wasn't covered under warranty since it was a replacement battery but I could purchase a new one. No thanks I'll pass on buying a 199.00 battery that only lasts 1 year 3 months. I went to another store and bought one for 95.00...

I bought a new headlight at O'Reilly, and Arturo went well above and beyond to help me install it…read moreright there on the spot. The installation process wasn't without its challenges, and some vehicle models require taking the car to a mechanic. Parts were tight and definitely needed some coaxing, but Arturo got it done efficiently. What would have been a complete headache for me to figure out on my own was handled smoothly and patiently by Arturo. Thank you to Arturo and the team for providing such outstanding, hands-on customer service!

Came to oreillys for a car battery replacement. Arturo was eager and ready to help out and I was…read moresuper grateful! He was also able to walk me through the socket sizes used to change out the battery (if I decided to change my battery in my own in the future) and some other tips about my car! He was very knowledgeable about the whole process! The whole process took less than 20 min! Now I can drive around with my brand new battery! Thank you Arturo and O'Reilly!

well I just got finished writing my heart out, pouring all details into my google review & it sorta…read morefeels like cheating to copy from there (hard to quiet the former teacher in me) but I might later go ahead & do just that. Honestly that summed up the entire experience from start to finish. Maybe too much detail but kind of what I DO. For now just let it suffice to say, just go there. They can be trusted, they are honest & customer service oriented. And they are fair. Don't know much more you can expect from a company. I had a wonderful experience (given an ongoing, seemingly unique but difficult situation with our battery purchase from 3 years back) with DANIEL. Just a gem, truly, they are lucky to have him. We've bought both our car batteries (hubby & I) from them & haven't a second of regret. Their customer service in unparalleled & trust me, if you've not already learned customer service matters most, you maybe haven't lived long enough. For our other car needs (and future batteries), we will return. Plus we got the added bonus of hearing all about the possibilities of potentially making some side money driving Uber & uber-eats (didn't even know the second one existed). Interesting conversation & also learned a thing or two about other areas (like if an employee ratchets your battery in too tight, it can crack the battery. Had NO idea & likely what happened)....so good insight worth sharing here as well (at least we hadn't known this. Maybe YOU didn't too so be careful). well I sure hope Daniel stays around there a long time, what a delight & made car problems --NO fun for anyone!--so much less a hassle (take your mind off it the minutes he was installing battery. And again, he's HONEST; refreshingly, a man of his word so that informs me on this business). Hope you manage to keep him, again, he's very personable ---in reality, he's got quite the sales personality & I know sales well from having worked top of that world once in ad sales. If you wanna succeed & have longevity & most of all, sleep well at night...3 things: be tenacious & always HONEST, be direct/clear & most of all, live & KNOW customer service is top priority at all times. Heck, one thing is sure, you will always be glad you had this logical business model when you cash that check! I think Daniel might be a man of many trades so be glad he's where he's at if you have him there. Thanks for helping us out when needed. I trust in this store, it's been well earned. And by nature, I just call it exactly as I see & experience it, so there's no confusion but ideally complete clarity. We need to know where to go, who to trust & thankfully we NOW can easily share due to technology -- it's readily available if we investigate fully. At any rate, we couldn't have been treated better.

Great store with good customer service. The employees here put windshield wiper blades on both of…read moreour vehicles for us, and I couldn't be more grateful. I could not figure those things out. Would return, would recommend.

Marty and Larry were amazing! What started as the worst day ever was quickly improved by these two…read moreyoung men. My car would not start this morning until my husband hooked cables up to the battery and pressed a button. Then I was on my way. After working a long day and having electrical issues, I was ready to head home. The same thing happened, car would not start. A couple of my coworkers came to assist thinking that I may need a jump. I handed them the power pack, which they hooked to my battery and pressed a button. It started. I refused to turn off my car until I reached a location where my battery could be replaced. At my first stop, I was informed that the battery needed for my car was available. AND, it was on sale for 5$ off. BUT, they no longer do installs because too many customers were filing false damage claims. Are you kidding me? I had turned off my car thinking I was good. Said a quick prayer to make it across the street to the strip mall where Interstate Battery was located. Car started, I made it. Went in a bit frazzled and, I did NOT turn off my car. Lol. I took a slow, deep breath and asked for assistance. The young man came outside and asked me to pop my hood. I said: "I'll pop the hood but I'm not turning off my car." He looked at me and smiled. He said: "I'll be right back." He came back and told me that he had good news and bad news. I braced for the worst. Good news; we have your battery. Bad news; we can't install it without you turning off your car. He had me in tears cracking up. After the day I was having, for him to make me laugh like that was priceless. The install took less than fifteen minutes. They also informed me that I had the original manufacturer battery in my car and that it was seven years old. I am so grateful that it was a simple fix and that I was guided to the right place. Thank you again Marty and Larry. You both added a little joy to my day.

Absolutely great experience. Fast service and fair prices…read more Really nice people too. Highly reccommend!

Been taking my 2010 Ford Focus for service there since 2014 and I can honestly say that the service…read morethere has always been great. They are quick and efficient in getting you out of there and the prices were always very reasonable. I just purchased a brand new 2024 Ford Escape from them and I just want to share my experience with you. The Sales Consultant that worked with me was Andrew Seeley and he was beyond terrific. He never put pressure on me or tried to get me to buy something that I didn't want. He was always upfront about price too. And I just want to do a shoutout to Barb, the Finance Manager. She was so pleasant to work with in completing all the paperwork etc. and pretty much made all of that painless. So, whether you are looking for a Service Department to take care of your service-related repairs etc. or if you are in the market for a new or used vehicle then Ford of Homewood is THE place to go!! You won't find a better team anywhere else. And if you are in need of a new or used car, then ask for Andrew Seeley!! He is the nicest guy I have ever worked with and tell him "Ron sent you"!!

The service department Logan is a joke only come here if you want to get bent over the counter…read morethese bums charged me 125 for a diagnostics for my heater was told the issue was I needed coolant and it was only 19.95 i then gave them the ok to do the job since I already had to pay the 125 before this I had a couple issues they said it was going to be 1,000+ just to run diagnostics so I told the forget that, i go to pick up my car and they basically slapped me over the counter talking bout 19.95 for coolant and 414$ in labor for 8 hours a mf to grab coolant and poor it in my reservoir this was never stated to me and I was basically told pay the fee or the won't give me my car I would never be doing business here again they scam and will hold your car until u pay they knew 100% I had warranty come on the car is a 2020 even the cashier was confused when she rung me up to 440

We've been driving the same car for almost 20 years so it was time for an update. My girlfriend and…read moreI popped in to check out the 2027 model Bolt and give it a test drive. Lou Villarrubia greeted us and was extremely helpful and enthusiastic. No hard sells, no push to upgrade or finance anything. He pretty much asked us what we wanted and took care it all without issue and didn't seem disappointed in any of our choices. We ended up trading in our 2002 Taurus and leaving with the Bolt the next day. Everyone else working the area was also very friendly and helpful. Another thing I'd like to mention. There are still some places where things related to cars, tech or construction or still treated as if it's strictly man territory. Where the workers treat the women customers like second class citizens. This was definitely not the case here. My girlfriend is the primary driver, researcher and purchaser of the car. I was just there for moral support. Lou made sure to address all her concerns and treat her like a value customer. In fact, he even called us to let us know we accidently left a pair of glasses in our old trade in. Totally recommend this place. It was truly a pleasant buying experience.

Absolutely terrible dealership to deal with. I went in just to look at a used car and before we…read moreeven talked about numbers, the salesman was asking me about trading in my current car. I told him that I had a nice offer from Carvana and that was the route I was planning on going. I even provided him the offer I received from Carvana and he said to let's see what they could offer because it could also help with taxes. I gave them my vehicle information then I had to run out and told them I'd be back in a half hour. Upon returning, he took my keys and said this shouldn't take much longer. I sat there for an hour waiting for them to come back with an offer. When he finally came back he made a joke stating, "That took so long that I ended up taking my break". Then he proceeded to present their offer which was 20% less than the offer I received and presented to them from Carvana. Then he tried selling me on the fact that I would be saving about two grand off the taxes by trading the car to them. I informed him that even with the tax savings that is not even close to the offer I already received. He just responded that it's a very fair offer and then tried to bash the Carvana offer. He then tried to blame his co-workers stating he's just the middle man. I told him the offer was absurd and I soured on the idea of doing business with them. I asked for the key to my car back because I was leaving and he just kept talking, trying to get me to talk to his manager. I literally asked for my car key six times stating there's zero chance I was buying a car from them and it wasn't until I raised my voice that he got up and went to get my key. He comes back with his manager still trying to sell me on the new car when I made it perfectly clear I wasn't going to be doing business with them. I left the dealership and went home and before I could even get home, I have a voicemail and text messages from the salesman and the manager. I replied via text to stop contacting me and that I would now be taking the service of my existing car to a different dealership as well. Two days later, I receive another email from the manager along with another voicemail and text from the salesman trying to see if I was interested in their car. After the initial interaction I was set to forget about this situation, but the constant hounding and contacting forced me to write this review. This is an absolutely terrible dealership to do business with.

We bought our Odyssey at Gerald Honda of Countryside, IL. We were exceptionally pleased by their…read moregreat customer service. Terry Scudieri did an excellent job showing us several cars, helping with test drives and helping my wife feel very comfortable with the car controls and features. We will be going back to Gerald Honda when our other vehicles need to be replaced.

Usually pretty good service. This week not so much. Over 50% longer than worst case eta for couple…read moreroutine maintenance services. Like wtf you gotta do better, maybe it's time I just bring to private mechanic at least my car won't be held fireverzzz. Isn't this 101 stuff for dealerships smh starting to regret life choices loz not loz

W&W is My number 1 Used Auto Parts place when I need a specific higher end part…read more I've had worse than horrible experience with a local LKQ yard..but these guys know hot treat a customer and willing to help. Their pricing is right. They even let me in to the yard so I can browse around to find the wheels I liked . My best experience of all. I also liked Pooles Pull Apart at 3021 W 135th St Robbins, IL 60472 United States older vehicles here tho.. Looking forward to using this location in a future.

The young lady who helped me was very kind and professional. She made the whole process smooth and…read moreeasy. Great customer service