I just left the Tinley Park, IL location and dealt with Brandon. They were replacing a watch…read morebattery for me and I thought it would take a bit of time, so as I was waiting, I pulled out my checkbook and began writing out checks. When Brandon came out with my watch. I laid down my checked, put the watch on and thanked him. As I turned to leave the store, he called me back and said: "Ma'am, you forgot your checkbook". I was astonished by his actions. The check I was writing was already signed, so he now would have access to my signature. He also would have multiple blank checks. In this day and age, honesty can be sorely lacking. What an outstanding employee and a memorable human being.  I am so grateful to him for his thoughtfulness, professionalism and his honesty. He didn't hesitate a second, so you knew that his scruples were built in.  Thank you to Brandon.  I hope that this note makes its way to Mr. Wilcox who is the CEO as well as his parents You've raised an outstanding man. Theresa Tomasek

Bussiness reply from Frank is typical. Frank don't forget you cannot have a Bussiness and not take…read moreresponsibility for it. The web site is associated to your inventory. If you are the manager, you are responsible to maintain it. Your customers time is just as important to them as your business revenue. Your best effort is to act as if this was not a problem. Shame on you. As I mentioned in my review. Don't waste your time here, there are many other options with respectable management and service.

Stopped by because my check engine light was on. Extremely nice young man named Ray greeted me and…read morechecked my car. This man was professional and friendly. Although all I expected was a quick report on what was wrong, Ray took the additional time to explain my problem and possible solutions. Great customer service and I will certainly return in the future.

Very Rude Roberto, borderline disrespectful! I went in morning October 15, 2025. I wanted to…read morewarranty exchange D536 brake pads for ceramic C536 (no box). He look at the pads and said they aren't their pads. I tried explaining that they were the least expensive pads in white BrakeBest box, he claims he only sells yellow box brake best and the pads I have not from oreilly. He put both his hands up and backed up like I had Covid! and told me to go back to the store I got them from, he would not even look up the warranty info. My advice for anyone buying from Oreilly: "keep your receipt and keep the box the parts came in"! Roberto need customer service training.

I needed my car's remote control battery replaced and they were able to do it. I forgot my wallet…read moreand I didn't live to far away but the worker waived off the cost and did it for free. I felt bad but he did it out of the kindness of his heart. I really appreciate that level of kindness to its customers. Thank you.

called up here and told them I needed to exchange a bad battery and once I got to the store at 4pm…read morethey had a sign in the window saying "closed early" even though they were sitting right in the window looking at us. I'd never recommend anyone to go to this business

Brought in my boat battery that I thought was broken. Interstate stated that it probably was fine,…read morebut they wanted to do a super slow charge and diagnostic on it. Since it took three days, they offered me a free loaner. All said and done, my battery was fixed (for free), they recommended a charger, and loaned me a battery all covered under their interstate warranty. I'll be buying all future batteries from there!

Interstate Batteries in Mokena Illinois is definitely a place that you don't want to shop at Unless…read moreyou are willing to deal with a group of incompetent, unprofessional, lack of customer caring company in the area. I have been purchasing batteries and supplies from this location for the last 15 years. This time I purchased $700 worth of motorhome Batteries. Interstate Batteries had taken my previous batteries and had them tested to advise me on whether or not they were still a good battery. They had informed me that all for batteries were dead and I needed to purchase new ones. After purchasing 4 new ones I drove to my campsite only to find out that they did not give me back my battery cable post caps Which secure the cable to the post. Needless to say my entire weekend was ruined. When I left a message regarding the missing items from my old batteries nobody returned a phone call. I showed up two days later and was confronted by the owner's son approached me with the I don't give a shit attitude towards me. He did not like the Fact I left a heated message on his business phone. He also didn't like the fact I raised my voice due to the lack of his care. His exact words were and I "you should of removed those items before giving us The battery. The fact that it was my responsibility to make sure all of the cables and Nuts were removed from the old Battery. He didn't care about the fact that he took all 4 batteries from me to test them to see whether or not they were still good. I now will question the fact on whether or not the $700 in new batteries I purchased were truly something I needed. I guess I'll never know for sure. The one thing I know for sure I will never conducts business at that location again. I'm dumbfounded by the lack of customer care or even an apology of what they did and how it ruined my entire travel weekend.

The auto diagnostics worked great and the clerk was nice. Uli didn't have to wait for service.read more

Had my battery replaced. Very quick, great service by Nathan and reasonable pricing. Recommededread more

One morning I was leaving out for work, And discovered I had a flat tire. I came across this tire…read moreplace, luckily they had my tire size. The price for the used tire I needed was average price, they were nice with quick service. If your close by, and need your tire fixed. This is one of the places to let do the job.

They are rip offs wish I would've read the reviews before putting my car in these people hands they…read morehad my car for a whole month not to mention when I got it back dog prints and hair was all on top of my car inside my car as if they was dogs sleeping inside my car dust inside I had to pay for a expensive deep cleaning for something i didnt do these people are careless when it comes to other people belonging not to mention my cup of change gone im doing some investigation and Most likely opening up a case they will not get away with what they did to my car

Nick was very helpful and patient! My headlight was out and he quickly found the part and was able…read moreto replace my head light. I would definitely recommend this location.

Horrible company won't back up their products. Bought an O'Reilly specific battery and the battery…read morewas bad after only a couple of months. O'Reilly refused return without a receipt even with a one-year warranty and a factory labeled battery.

I went in for window wiper blades..... customer service was great i didn't even have to ask before…read moreI had even finished paying MARC (Manager) had put them on..... that was his name on his shirt great job.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!