Good customer service and customer experience! They fix your problem on the spot for a reasonable price!

Local gem. Park and walk in, because they do GREAT work! I had muffler (Summer 2020) and exhaust (Spring 2021) fixed at this location. This shop has been around, doing great work for years. Local family owned, no hassles, no large ticket pricing. A few tips if you're coming here: They open at 8am, come early! Easiest route- go North on Western Ave. Walk in... tell they what work you need done on you car, give Make and Model of your car and get on repair list. When you are called, go get your car and pull into service garage. They will come and tell you what they noticed during diagnostic tests and inspection. They will show and explain to you the repairs. You will be told the cost with local taxes, so you know what to pay. Once done, they'll pull your car out and, after you pay CASH ONLY, you're good to go! Simple repair shop... no frills nor gimmicks! Park and walk in, because they do great work! read more

Work was done in a timely manner. The problems were resolved, I am pleased with the results.

Awesome place to take your car. They are fair and reasonable and will check it out for free. PS you can buy your own parts if you ike read more

I came in with a detached muffler (stupid Chicago potholes). They got me in right away and talked me though every part of my problem. The had it welded back together in less than 15 minutes. Since I just got it done, I guess I can't comment on the durability of the service, but it's perfect at the moment. I also want to comment on how nice they are. I was having a terrible morning and after Ray told me about how much it would be to fix, I realized I'd left my wallet at home (they do not take personal checks). I told Ray and offered to come back, but he said no and only charged me what I had in cash. I cannot tell you how much this made my day. He could have refused service, he could have told me I needed all new parts, etc., but he didn't: he realized I was in trouble and he was willing to help. I don't know that Ray will see this, but I hope you guys do and I hope you go to this shop if you ever have muffler or transmission issues. read more

the old man with the glasses has an attitude, poor customer service and he won't even talk to you or answer any questions not e how long the waiting time is read more

Auto diagnostics and repair done promptly, accurately, affordably, and with no unnecessary add-ons. 'Lefty' and his shop was recommended to me 20-years ago, and I've never been disappointed. Nor has anyone I know who has had work done in his garage. read more

I am so satisfied with the service and repairs I've experienced at Martin Muffler. I have now brought 2 vehicles to them for exhaust system repairs. I would not go to any other muffler repair shop ever again! Joe and Julius at Martin Muffler are knowledgeable, efficient, honest and economical. They have the expertise to immediately identify and efficiently repair the problem as well as how to accurately complete any paperwork required for Illinois emissions testing. You couldn't ask for more! You can trust Martin Muffler and I guarantee you'll be happy with the results! I certainly was... and will be back for the next repair (even though I'm not wishing it anytime soon :) read more

This place is awesome, the mechanics are knowledgeable and HONEST. Before any repairs are made you are shown the issue and advised on what options you have. I have been going to this shop for years; I will not allow anyone to do anything to my vehicle without stopping there first!! read more

Best muffler repair shop in the city. Honest, very high quality work, nice, VERY reasonable prices, and - this is important - THEY ONLY FIX WHAT NEEDS FIXING. I've been going there for years and have left satisfied and having spent less money than I thought I would. Recently they made an estimate of $129 and it ended up costing $115. When have you had a shop come in UNDER ESTIMATE? Like, never. Plus they are intelligent, friendly, and knowledgeable. Really good place - rare to find one this good. I encourage everyone to patronize them. read more

I've been going to these guys since High School days,went there with a single exhaust 65 Impala SS and came out with a sweet sounding dual exhaust at a very good price. They do great work. read more

This place isn't the pristine environment of an auto dealer, but they go out of their way to do the best they can for each person who comes in. They are respectful, helpful and listen to your concerns. In this economy, they understand people who have little money and do what might work in a pinch to make your car safe to drive. They do it all from brakes and exhaust, to engines, tune ups and electrical. I wouldn't hesitate to recommend this shop if you are looking for an honest mechanic who wont screw you or overprice you! read more

I had just picked up my car from my car mechanic who works out of his garage ( he is retired and has been a car mechanic since 1968 , and excellent ) I was going home then on 87th street near Vincennes I hit an ice chunk or rock about 3 times the size of a soft ball I think . it knocked of my muffler from the front , the pipe was touching the ground (I was furious ! ) but I did make it home. I got on my back in the morning (sunday ) and lifted the pipe up as much as I could and wraped a coat hanger around it twice , as that raised it up 5 inches. I took it to martin about 10 am , they had 7 people ahead of me ( I had been there 6 times in the past ) (my mechanic said I needed another flex as I had hit a curb a few months ago and the car was a little noisey ) and take it to a muffler shop and it will not cost much, but then this happens. anyway they said they would get to me in 45 minutes , it was sooner , they showed me that I needed a flex pipe, and just weld back the front pipe that was hanging , they did this in 20 minutes for $147.00 THEY ARE SUPER !!! AS ALWAYS !!! I have been to velasquez mufflers on 83rd & vincennes a few times , they do good work , but I think they are a little high , but if you go here YOU WON'T GO WRONG !!! read more

I love this place. I got here (from the north shore) on a recommendation from a friend who uses them for his limo business. Each time Ray has made sure the repairs were done quickly and inexpensively. The $1900 repair the Lexus dealership told me was necessary 2 years ago has been patched for a total of $150. When I needed work that they didn't do, they referred me to another garage, and had already called and got me set up there by the time I arrived (and received similarly good service). Now, this isn't the Lexus dealership....it's grimy and the cashier is in a caged booth. No bagels or flat screened TVs while you wait. But they have been honest and their work has been solid. read more

i highly recommend this place, tech. does great work was really satisfied with the service and work will definitely go back if needed thanks guys. read more

Needed a muffler for a good price and I got it here.Went to a place before Martin and they wanted $130.00 more for the same muffler.Three guys worked on my van like it was in surgery or something. I was expecting to pay more than the quoted price but it didn't happen.You need work on your car/van go here. You'll be glad you did. read more