No more standing in line. No more grouchy Pharmacist or techs. No more irritating music while on…read morehold. No more phone selections just to get to a live person. No price gouging. Just an old time pharmacy (with modern day applications) A true drug store that cares for community. What a find! Now if they would only add a soda fountain. Thanks Kirk, we are glad we found you. Sue Fluty Bedford, Texas

Fast service, friendly pharmacist, supporting local small business instead of large chains, offers…read moreFREE delivery which as a single mom is great, accepts all major insurances and Medicare/Medicaid

We started coming here when we moved to Euless in 2013. The first time I filled a prescription…read morehere, they gave me flowers and a card thanking me for choosing a small business, lol! The staff is really nice and professional, but they treat their customers like part of their family. One day a staff member had brought in homemade cookies and they gave me one with my prescription when I came through the drive through. So unexpected and kind! My four year old son loves them because they always have a lollipop for him. Excellent service, above and beyond! A million times better than any of the chain pharmacies in the area.

Pharmacist lied to my face, saying there was a new law,I pointed out it was not a law but a…read more'guideline' and was threatened by the pharmacist to not refill my Rx,next Rx, knowing I needed it refilled that day, waited until they closed to 'fill' and then shut off the lights and left after I had paid and signed for it.

I left a chain pharmacy for Midcities Pharmacy and could not be happier! All of the employees are…read moreso kind, communication is top notch! Unlike chain pharmacies, MCP answers their phone right away. They also will let me know asap about a prescription that was called in & when it will be ready. If you are over the chains, I highly recommend Midcities Pharmacy!

I can't rave about this pharmacy and their customer service enough. I'm a high risk pt and was able…read moreto get the medication I needed promptly from this pharmacy with not only ease but rather exceptional service. The owner actually genuinely cares about the patients and goes completely out of his way to help patients. I 100% recommend this pharmacy especially if you want to feel seen and valued. They helped me when many other pharmacies couldn't and I can't imagine how my health would have deteriorated without their help.

I hadn't been able to use this pharmacy since my insurance changed however today I needed to have a…read moreprescription filled for my niece who has TriCare. The staff at this store is very friendly and helpful. I miss going to this pharmacy! Today's customer service was very good. They had an issue with the insurance but were able to get it figured out. They had the prescriptions ready with the correct pricing within 10 minutes.

I placed a order here to pick up print paid online to make the process faster …read more When I arrive the worker said he can't do it because the system is down . I asked how I would be able to refund . He said he didn't know but he could cancel . I followed up with also asking when I was going to be informed he didn't have an answer to either . I asked if he transfer my order and he said he couldn't and that I would have to do everything all over again. When I asked if he could call the other location to double check that it was working he informed me it was too much work .

Best Drug store we've ever used. I will not select any…read moreMedicare Part D or Medicare Advantage plan that doesn't have them in-network or as a preferred drug store. It's family owned, and the same people have served as us for the last 8 years. They know us and we know them. They have a drive-thru window, and offer many services (even pet meds). They will also assist you in finding the best part D plans for the drugs you use. If you live in Grapevine you really need to check them out. The big chains just can't provide this type of personal service.

Been using Grapevine Drug since 2010 and it has always been a great experience! I now live in…read moreDallas and drive back to Grapevine for all my rx needs. They are awesome. Friendly , knowledgeable and always willing to help with any issues ....you won't be disappointed!

LOVE this CVS location. I have to admit that this location has gone through a lot of transition…read moreover the past year, but it is like night and DAY with the new staff and management. Every issue is communicated with me before I make the trip up here and the staff here are so polite and patient even though the issues are hung up on my insurance and is out of their control. All in all, GREAT, CARING, TRUSTWORTHY staff, and I couldn't ask for more from MY CVS!

Months later, I still give this location an excellent review. The customer service is always…read moreconsistent, and for CVS, that's a great thing. The drive-thru is still bonkers. If you're mobile and able, just go inside and pick up your scripts; you'll be in and out.

I refuse to pay the fees to pay my rent online, so I come here to pay it. Over the last couple of…read moremonths, there seems to be someone new at the customer service desk. I always give them grace, but sometimes, it can cause the wait to be excessive. I feel that, with knowing they have new people, there should be someone to jump in when needed. The clerk is always pleasant, regardless of how stressful it may be. Every time, I never really have issues.

Iris in the pharmacy has been amazing getting a prescription taken care of for us! Thank you!read more

This review is entirely based upon one interaction on May 29th. Specifically appreciative to the…read morepharmacist that day and the pharmacy tech. There were so many glitches happening during several power outages, thunderstorms, the Memorial Day that Dr offices were closed, etc. The staff exceeded all expectations by being kind, expedient, forward thinker's and above all, they did every thing they followed through at every possible point of delivering Grade A, Top tier customer service! The pharmacist's name is Blessing! She lived up to her name in every possible way! The pharmacy tech was spot on -with my phone call, subsequently, in person, both were professional from beginning to the end! Kudos to hiring these 2! Since the staff turnover is high at this store lately, my experiences have been average, sometimes closer to poor ratings here.

I love this CVS. Because the location is on the southwest corner of the intersection, I don't find…read moreit particularly compatible with my day to day traffic patterns; however, I'm always glad when I come in. The store is always pristine clean, and the employees are friendly. Their selection of cosmetics is nice and well maintained. This store also has an excellent selection of wine, gift wrap, and snacks. I need to come here more often, and so do you!

I forgot my insulin pen at home while visiting Grapevine for the weekend. The pharmacist kindly…read morehelped me fill an emergency prescription over the phone. Before I could get agitated about forgetting my meds, she took care of my situation. Thanks!

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.