thank you sandy stricker auto parts my fender got to california perfect,…read moresandy even saved on shipping, honesty and integrety !!!!! would buy again, thanks john san diego california

I bring my cars here for everything. They are the most trustworthy mechanics I know. Their high…read morequality work is somehow very cheap.

Been coming here for years. Nice staff always willing to held. Great selection of most common…read moreforeign and domestic vehicles. Prices are ok and they sometimes run specials and have half price days. I wish Bessler's was closer as I would go more often as I'm always fixing cars and need basic cheap parts that you would pay crazy money for new

Their prices are retail prices anymore. And the ladies that are behind the counter, do not give a…read morerats ass about anything but what the prices they make up for what you need to get. A friend of mine, and I went out there yesterday, looking for odds and ends for his car and a couple of things for myself. Before I went in, of course, I had to ask a few questions and all I got was nasty snotty attitude from all woman. The young man, with curly hair and glasses was completely stoned or completely brain dead. I'm not positive. But he lacked and social skills in any way shape or form. We did pull the parts, Friend was told it would be $80 for a rim and tire, which of course, like the sign says we had to pull. It was my turn, I stepped up and I got nothing but lousy ass attitude! I was told the seats for $35 and a few dollars more for electric seats which I didn't mind. After I looked at my receipt, for some reason, two seats came out to almost $100 I asked why things went from a basic $70 to nearly 100, they said it was the taxes plus an explosive environmental fee! I asked the question of why the environmental fee was so much, they said because of all the mess that they have on the ground and that gets passed on to us. So I went outside and started to go get my vehicle. My friend comes outside and says you should hear how they're being vulgar as possible about you asking questions about the environmental fees. I do not recommend this you pull and save anymore. I haven't been there since 2021 in that place is absolute joke! The people that work there except for two that day, are a joke they're rude. They're inconsiderate and they make up prices as they go. Please don't let them tell you that the prices are in the computer, because if they were things would probably be better priced. Just goes to show that if you ask questions and try to be as kind as possible, douche bags, still think that they rule the world. I personally will not be returning to this one. I might use the one in Wilder if I do need something important or I will actually go to a different place. It's 45 minutes further away because they actually offer better customer service and they're negotiable on prices. Bessler is no longer a great place to get parts.

There are TONS of off road stores out there but this is a good rock solid place that treats you…read moreright and doesn't strive to bleed you dry (it's a money out enough just owning a Jeep) . Guys were super fair, well priced, great selection, and one of the biggest things is that they get you in for service quickly. I didn't have a six week waiting period like some places. Check these guys out, they will do you right!! Highly recommend!

Great people to deal with, very friendly and helpful. They are very low pressure and answered all…read moremy questions I had about the car I purchased from them. I bought a 1999 Honda Civic with 47k miles on it, from them 8 years ago and it is still running strong with 250k miles. In the past 3 years I have bought 2 other cars from them for my 16 year old son and daughter, and have had great luck with the cars A+ dealer!

Have been coming here for around a year after being majorly disappointed by other local…read moredealerships. Communication is great, service is timely, and they care about their customers.

Came to get my 10,000 oil change covered by Toyota. Appointment was 7:30 and was quoted 45 minutes…read moreand was out by 8:10. Waiting area was pretty basic with a sofas and a few tables top and chairs. Free coffee. Everyone was nice and there were no surprise charges or upsells. Will come back again to this location for service.

My wife and I had a great experience with our initial visit to Volvo Cars Cincinnati East. Devon…read moreWhite greeted us warmly and professionally - asking us what we were interested in. While we didn't know for sure - we knew we wanted an SUV, so he described the line up. And we narrowed our choice down to 2 models and he quickly offered us a test drive of both. After our test drives, he answered our questions, gave us additional information and his card, and offered to help us as we got closer to making a decision. No pressure - just helpful and professional. We will be working with him if we buy a Volvo for sure.

I accurately diagnosed my Volvo with a power steering fluid leak -- thanks for the lesson, Dad!…read more Volvo Cincinnati confirmed the diagnosis, and asked me to leave it for service to be completed within days. Following is the timeline of [non]events; Monday -- I left the car at Volvo Cincinnati. Tuesday -- No news Wednesday -- I received a call from Ron to the effect that the necessary part was not in stock, and would not be available for two weeks. I offered to retrieve the part from Louisville and/or Nashville Volvo while traveling for work. No go -- the part had to be ordered from Sweden. Ron apologized profusely. I appreciated the predicament that the initial service rep put him in; however, there was no offer of a loaner. (It would have been a nice gesture given the lengthy delay.) Two weeks and a few days later after a couple of terse text messages describing my frustration over the situation -- the car was ready. ($1k+) Two days later -- Power steering fluid GUSHES from the car so badly that I had to have it towed back to Volvo Cincinnati. (See photo). Ron arranged for a loaner this time. No charge for the extra service--a loose connection caused by a rusty component. I have so many questions. Why did the initial service rep not know that the part was unavailable? Why did it take two weeks to arrive? Did I receive such bad service because my Volvo is an older model? Because I'm an older model? Because I'm a woman? Why did the mechanics not replace the rusty component while they were initially servicing the car? Why did they not notice a loose power steering fluid receptacle? Why was I not offered a loaner at the outset of the delay? Why didn't I go to Sweden myself for the part? Is this luxury service for a luxury brand? In the end, I don't care what the answers are because I will never again consider Volvo Cincinnati for service or sales. One star is for Ron who handled the situation, to include my terse texts, like a damage-control pro.

We got a great deal on a great used car. They even replaced the brake pads and tires, and filled…read morethe tank before we drove off. It was definitely a great process!

Great sales team. They were very helpful. They got my car from another VW dealership and got it…read moreready for me on the same day.

Yeah superior imports....bought my own parts took off of my professional job and installed them…read moreMYSELF! ...instead of dealing with with a total rip-off!!! Bottom line, I do not make decent money everyday, and it's cheaper to take off My job and do it myself than go to Superior

Having trouble with our Honda Civic, making loud noises on the front drivers side. Got an appt…read more very quickly, had to leave the car at the time. Offered a ride home, very nice service. The wheel bearings were the cause of the loud noise. Fixed and ran great for a time, then noise started. Got in on Monday for a re-check. Made the adjustment to the wheel bearings. Out in less than a hour. Fast friendly service. Stand by their warranty. Hope I don't need them but will not hesitate to use them again. Fair prices and easy access to their shop. 4/29/2024 Michel L.