very good at what they do. fair price for the tow.l, went out of their way to drop me off at motel…read moreas well.

Typical price gouging business. Called them to tow my truck because I was desperate. They said it…read morewas a 1 hour wait. Ended up taking 3 hours. They took an additional hour to hook up the truck and charged $195 for the extra hour. Paid $750 for a 20 minute tow to freightliner dealership. When I tried to dispute, they threatened to impound my truck.

Great service great people I highly recommend them. Thank you for your help. Well worth the moneyread more

I called AAA for a flat tire along a rough part of the highway. Dustin was able to pick me up in…read moreless than an hour of calling! Friendly dude and polite I appreciate the service

I had a minor accident and took my vehicle in for what was estimated to be an expensive repair. I…read morebasically just traded a little paint, but this was going to cost me my deductible, and the claim on my insurance. Performance took a look, spent five minutes cleaning off the paint from the accident, and it looked like it had never happened. No charge! I've never had a Auto Body shop do that before. Ever. Usually it is quite the opposite. They have earned my highest recommendation. Hopefully I never need their services again, but if I do they will be the first call i make.

This place does great work; the repair they did on my car looks better than new, and the estimate…read moreI got was both more knowledgeable and a bit less expensive than the others. Ask for Jason. My impression is that he knows what he's talking about.

Very responsive for a Saturday morning and a great value for the SUV we needed towed.read more

First use. Towing recommended by another shop. Why go elsewhere then? Great fair priced tow…read more Got all work done and very polite, patient, tried to trouble shoot over the phone to avoid paying for something simple. When you go there and you see all the cars and businesses and local establishments using them. You know. This is the place!!! All types and years of cars from classic to everyday cars to trucks and luxury cars(probably of course out of warranty). They can help!

Needed my high-end vehicle delivered from the dealership back to my residence. I phoned several…read moreother towing companies, but the moment I began communicating with FM Towing, I knew this was going to be the type of exceptional service I sought. And It Was! Great follow-up, communication, service, value, and a couple extras. 5-Star Customer Service. I would use FM Towing again, if needed. I would suggest them to a friend.

my car had gotten stuck on ice and within minutes they had pulled me out! great customer service !read more

Hit a deer. Todd from Ace sourced used parts and repaired bent front end brackets on my 2017 F250…read more Great experience and value.

My car was totaled. I decided to have it repaired as a salvage. My vehicle - Hyundai Veloster - is…read morenot an easy car to get parts for. Todd went above and beyond during the whole process. Transparent about the process and any delays and always available when I called, or got back with me asap. It was obvious that he operates with the highest level of integrity and treats his customers in accordance with the Golden Rule. Car came out looking like it was straight from the showroom! And he explained the whole process of what the Ohio State Patrol requires as an inspection is required for salvage vehicles. Unfortunately, this review does not do justice! I simply cannot speak highly enough of ACE, and this includes not only Todd but the entire staff. Super down to earth and beyond helpful. As for the price - great!! Thank you ACE!

Wow! So nice to support a local business but even better when you can support an honest,…read moreprofessional and knowledgeable local business. Took our truck to a local dealership collision center and was immediately told it would be a LOT of money. True form, got the estimate and it was thousands of dollars. Didn't feel right and decided to get another estimate.....Stephen at Robert's was so helpful. Long story short overall fix will be about 25-30% of the original estimate from the dealership and the fix is just what we asked for. Don't really want to frequent Body Shop's but have a new go to if an issue arises!

I chose this repair facility as they were a preferred insurance repair place. I was very happy with…read morethe outcome of my vehicle. After the quote was made they called me back and found additional damage to my vehicle. I was happy to hear that from them and they contacted the insurance company and Informed them of the damage. They also notice some other scrapes scratches. I was asked if I wanted those repaired as well. I did say yes and they billed me separate for the repairs. The out come of the car was very good. And the quality of work was top notch. They cleaned my car on the inside as well. This store kept me involved in the process and had the repair done on time. A few weeks after I received a thank you card in the mail. It was nice to have this personal touch in today's electronic life. I plan on not needing a auto body repair in the future but if I do I will choose Roberts Auto Body.

Please consider using a different collision shop. I took my car to woods to fix a small dent /…read morescuffed paint from my car being hit with a baseball bat. After about 2 or 3 months post being fixed, the paint cracked. I then took it back for a second time for the cracked paint to be fixed. Once I picked it up the second time, the fixed area of paint was raised / had a bubble almost under the paint. Keep in mind this is a very small area on the side of my car that was done wrongly not once, but twice. After the second time, I called and spoke to the manager. He denied any issue with the quality of work that was given and requested photos to show the issue. He failed to contact me back and I went through my insurance regarding the issues with Woods. They have since been taken off Nation Wides list of shops they work through. I will include photos to show the lack of quality. Lastly, there is a complete lack of professionalism in there front office and with management.

I rarely write negative reviews, especially for small businesses, but my experience with this…read morerepair shop has been frustrating. Over the course of a year for a single passenger side body repair, I had to return multiple times to the shop and make over a dozen phone calls. The main issues were quality of work and customer service. Quality of Work: Several items from my insurance claim were missed during the initial repair, and even after the repairs were done in stages, I experienced recurring issues (e.g., electronics malfunctioning) only after driving the car off the lot. Customer Service: Communication was poor, with a lack of clarity on timing expectations for a replacement for a faulty part included in the original fix. Despite the shop eventually accommodating me once the part arrived (something I only learned by calling them myself), I faced further frustration when issues continued after the repair, when I drove off the lot. When I suggested they test cars in motion to avoid rework, I was dismissed as not being an "expert" and told to sit and wait, which I did for an additional hour, while this new issue was being fixed. Additionally, my car was always returned dirtier than when I dropped it off. In short, if you're considering Wood's Collision, proceed with caution. Document everything and be prepared for poor communication and potential rework. I could have just had bad luck, but felt the need to share my experience with others.