This review does not even deserve one star. This goes out to several restaurants here in Simi Valley where I deliver food to help keep those restaurants open and deliver to their customers. Their customers!!. It has been very hot outside and drinking water is very important well on these deliveries to stay hydrated. It doesn't take a rocket scientist to know this. To construction workers ordered their food in front of me while I was picking up a delivery. I had to use the restroom terribly bad. There was a sign on the door as I walked in saying restrooms for customer use only. The construction workers order their food and then asked do use the restroom so they can wash their hands because they were filthy and didn't want to touch their food with filthy hands. They said no. Pointed out to the sign on the front door and they ignored me and then started to laugh like it was funny. Meanwhile I am about to go to the bathroom on myself. They refused to let me so I went anyway in order to save myself from huge embarrassment. When I came out of the bathroom to get my delivery I got confronted by the manager asking me if I use his bathroom and that they don't want us using it because every time we use that they have to clean it. He raised his voice at me and everybody in the restaurant could hear and it was humiliating. This is absolutely unacceptable I will never ever step foot in that del taco ever again. Not to mention the fact that every time I buy a strawberry shake from there it's watery. read more

If I could leave no star I would this place always forgets ur food u pay all this money and they always forget to ad food and they never pick up horrible service read more

it's been years since i've eaten del taco but the powers out for most of west simi valley so decided to come here. i got a bacon cheeseburger here 2 hours ago on my lunch break and after leaving the parking lot i started having a bad feeling in the back of my throat. while driving away i started to feel like i was going to throw up. i was at the light on enchanted way and completely vomited outside my car while sitting in the drivers seat, to the person behinds dismay. got sent home against my will but am glad because now i feel horrible. will never ever ever eat here again or any del taco establishment but in specific the simi valley enchanted way location . the cashier was friendly to their credit but something is horribly wrong with their food. i was not sick in any way and this has not happened to me in a almost two decades. really hope this reaches management. i would avoid this place. read more

Don't come here if you want food and aren't willing to wait in the long drive-through line. The restaurant dining is closed no matter if you want to just want to run in and go. There's no way I'm waiting in a line when it's all the way half across the parking lot read more

Friday night I was super hungry, decided to stop at del taco for a quick bite. Turns out whatever they had going on there wasn't the cleanliness or proper food handling. I got terribly sick. Not a pretty site. 3 days later still feeling sick. Went to doctors and found I have a bacterial infection from the meat that was served. I'll never ever be eating del taco ever again in my life. Hope you guys stay safe and the employees clean their stations and utensils or cook their food correctly!! So it doesn't happen to someone else. read more

I'm addicted to their fish tacos. One tortilla makes me think I'm going low carb. Lol. Fresh cabbage, crunchy pieces of fish and fresh lime. These are my to go fast food deal. I'll be back. read more

This place is bad! Like run to the hills bad. So disappointed with Del Taco, but I am assuming this must be franchise due to lack of service and half ass food. The drive thru 20 minutes every single time! They gave me $20 voucher for my bad experience but I didn't even use it because this place is not worth a second try. read more

OKAY OKAY before you all go and give me a hard time about this, give me a chance to explain myself! Yes, many of the stories over the years about Del Taco have been frightening and disgusting...but OH MY GOD there is nothing like stopping off for this junk when your drunk. I've only been to Del Taco 3 times in my entire life. The first time being once in this past December with my co-workers who were shocked I'd never eaten there before (yes the kind of people I work with are the ones who care more about my eating at Del Taco then let's say...global warming or curing AIDS). And two times since at this location. This Del Taco is at an exit we use often in Simi and so it's sitting there staring us in the face every time we enter or exit. It's a new location, shiny and bright, a beacon of junk food heaven for a drunky drunk at 3am (In-n-Out certainly ain't open anymore) So I announce to my dear sober boyfriend, "WHOOOAAA NELLY head on over to the drive-thru matey!" I usually get fries and the a chicken burrito of some sort, and although I rarely finish my burrito a few bites are all I need to satisfy my terrible cravings, you can sure as heck bet I'll scarf down the french fries in a matter of seconds. No I wouldn't recommend eating at Del Taco ever, but damnit, it's a 24 hour drive-thru you can count on. read more

The latest manager that helps with drive through as well is very nice and prompt with helping take orders. Four stars due to the man at the inside register. He appears as if he's very angry and ready to come over the counter at someone! read more

Normally we are pleased with our meals here but today was a flop. Ordered 2 Epic bacon scramblers at the drive thru. Got home and was very disappointed. They were half the size as there were no potatoes or pico de gallo in them. Just bacon pieces, scrambled eggs and shredded cheese. Tried calling the location using the online listed phone number and it just rang and rang. No one ever answered. Lesson learned....check your drive thru orders before you leave. .....feeling gypped. read more

Not the worst place I've ever been to, but Certainly not the best. I don't really care much for del taco in general, but my husband had a hankering. we went through the drive through, but from the window the place looked clean. The employees were very nice and checked our order when giving us the food, so that was nice. The food, however, was just so bad. Some of my chips tasted days old and others like paper. They were so greasy and under cooked that you could fold them in half without them breaking. There was also some type of pencil looking mark on one of them. I got the cheeseburger which was fine considering it is a Mexican restaurant. My husbands bean and cheese burrito had old dried beans stuck to the outside of the burrito. Very unappetizing, and we ended up tossing most of our lunch. Unsatisfying and not worth trying to save a few bucks. read more

Never have I been disappointed with customer service at this place, but this morning (3:30am) at the drive thru I started ordering and in the middle of me talking he literally raised his voice with attitude behind it and says "HUH, JUST LET ME KNOW WHEN YOU'RE READY!". As I replied I have been ordering he loudly repeats my order and tells me to hold on. I pull up to the window, the older employee/manager ( i couldn't tell because he was wearing a beanie and a big jacket) and just get straight attitude from him and stills expected me to order food. I know it's so early in the morning but damn you don't have to be a dick about it. I still like this place but this guy was just plain rude. read more

QUICK. CLEAN. FRIENDLY SERVICE. * New Shrimp Tacos: $1.89---sooooooooo GOOD! I had to go back and order another one! * Fish Tacos: $1.79--- this used to be my fav. cheap fish taco fix, UNTIL I tried the ones at Carl's Jr. I shoulda ordered 1 instead of 2! oops. * Shredded beef taco al carbon: $1.59--- looked good on the menu, but not so much it being tasty. They're small and the beef is too dry. *** 3 chicken soft tacos for $2.19 on Thursdays AFTER 3pm! yayers! Too bad I went in at 12! booo! I'll be back NEXT Thursday....after 3! ;) read more

Bean burrito was everywhere, fish in the fish taco was MIA, street tacos were bland, tortillas tasted raw, and they put 4 sauces for 8 tacos. Fail!!!! Not heading back there again. read more

Del Taco - Sad fish taco.... no fish included. - Fast Food Near Me - Simi Valley, California

Can't say much about day staff but the night shift guy tonight just kind of irked me. They always give attitude for any custom request, when I ask them to add chipotle or guac on something, or no cheese for my vegan sister? Can't you just do your job dude? I even said "sorry to be that guy" idk man u got me a lil hurt b This review was about the service - one of the better del tacos as far as food goes. read more

These stoners can't get a order correct to save there lives. This is the last time I'll be going here. I always seem to have issues when I order over nights. I highly recommend not going to this place if you want what you pay for. How hard is it to take a order and fill it properly. They don't even read your order back to make sure they got it correct. Not worth the time or energy. I'll be driving to sycamore's Dell taco from now on. At least I'll get what I order. read more

It was a Friday afternoon. I had left work, and trekked over to the other side of Simi Valley to visit the comic shop. After pulling my file, I realized I had some time to kill before my next scheduled event. I realized that I could finally complete my dream of visiting every single Del Taco in the city of Simi Valley. Small dreams tend to get fulfilled far easier than the big ones. I put my comics in my trunk, and I drove over. Even though the parking lot was nearly empty, it was still quite cramped. Tiny tiny spots, and the drive through lane goes right down the middle of the parking lot. Thankfully, doubleparker wasn't there at the moment. I found a bank of spots that were empty, and parked my car in the middle of three vacant openings. I then walked over to the front doors and entered the 'House' Del Taco. The place was fairly empty. A businessman was doing some paperwork while eating a burrito, and a younger man was talking on the phone, completing the survey on the back of a receipt in hopes of getting a free food item. I was quickly greeted and questioned about my food desires. I know the Del Taco menu. But for some reason, I always look up and wonder what I want when I hear that question. I looked deep inside, and I asked my innermost fiber and being what it really wanted, to which it replied 'I think I'd like some Nachos." So I ordered the Macho Nachos with chicken. I've had them before at other Del Taco's, and they're usually quite tasty. Brooke nodded, and rang up my order on the cash register. The total came up to just under five dollars. With a swipe of my debit card, I was away with a register and a number. I meandered around a bit, waiting for the number to be announced. Figuring the place was empty, and my food would be out momentarily. Momentarily later, my number was announced, and a tray of Nachos was placed on the counter. I picked it up, and took it outside to their small outside patio to enjoy. On the way out in picked up some napkins and a fork, as I have learned the inner chips are quite covered in 'stuff' and not easily removed if one wishes to keep their hands relatively clean. I sat down outside in the evening air, and ate my nachos, and they were as good as I have come to expect from Del Taco. After completing, I threw the trash away, and returned to my car. Backing out I nearly crashed into somebody going through the drive through lane. So, in conclusion, this Del Taco is pretty much as good as any other Del Taco. The food is good, the people are nice and helpful. But, the parking lot is an absolute horrid nightmare. Even on a Friday afternoon, with practically nobody there I nearly got into an accident. I'm glad I've completed the set, but I will never, ever, ever return to this location during the busier lunch hours. read more

Del Taco - Chicken Macho Nachos - Fast Food Near Me - Simi Valley, California

Tonight 2/2/2018 there was an older man working who seemed irritated that we were even there to order .... and mid order he mumbled "Jesus Christ" in a very rude tone because we asked a question. If you hate your job that much then maybe you should quit !! Worse service the guy was a jack ass and needs an attitude adjustment ! When we were about to leave we asked for ketchup and he just shut the window! read more

I went tonight around 12:45 & they messed up my whole order. The guy who took my order even read back my order before I pulled up to the window & everything was correct. I didn't have time to check my bag to make sure everything was correct. But when I got home , I realized my WHOLE order was completely wrong! Plus they were out of my favorite soda. Also , the guy at the window was very nice, I'm gonna assume it was the cooks who didn't pay attention. read more

My go to spot never had any problems with my orders and the staff are usually courteous

Wow. At night the guy working this Del Taco ruins this Del Taco. During the day this location is the best in town, fast and friendly service. But once the sun sets and the infamous "rude guy" takes over this place becomes the worst establishment I've ever been to. Avoid at night at all costs, it takes half an hour to get to the window whether there's 4 cars or 2. To add insult to injury, the man is incredibly rude. Until he is gone I will go elsewhere after hours. Once this is fixed I will be happy to revise my review to reflect the awesome day employees. read more

This location has gotten worse overtime. The guy at the window rang in my order wrong even though I said it 3 times, charged me the wrong amount, didn't give me a receipt, and the "manager" was extremely rude when I asked for my order to be fixed. This location needs to train there staff on how to talk to customers because they are not kind at all. Carla is the rudest fast food worker I have ever met. read more

I use to work night so would always drive through pretty late. Ive been coming to this Del for over 4 years. In the last 6 months my trip around 1am has been one of the worst. There is a middle age man. Who rite away is rude over the speaker non polite what soever. I have gone out of my way to try and be nice and he shows no customer service skills. Its ashamed cause I see others on this app obviously have had the same bad experiences as myself. Someone from corporate should really check this guy. Del you are my fav go to food but with employees like this working for you your loyal customer wont return. read more

Best option for Del Taco in Simi. Have always had a great customer experience with their employees and Ill travel the extra distance for this branch despite living closer to the Cochran branch. Today they forgot to put a chicken chipotle roller in my bag through the drive though. After I ate I realized it wasn't there and went back in. Right when they saw me they knew and called out for the value menu treat. Was walking back to the car in 60 seconds. Ill be back... read more

The drive through is fast. The chicken tacos are sitdown restaurant worthy. The chicken chipotle ranch ultimate burrito, or whatever its called, is tasty. The service is accurate, I've not had an order that did not err in my favor (got a free taco one time or another!). Everyone smiles, and the restaurant is clean. I'll be visiting again, that's for sure. read more

For the first time doing a drive through order I wasn't happy and going for a second wasn't different. First time it took me 30 minutes just to go through the drive through. This time was super fast but super rude. So done with this place. I don't care if this is fast food. It still has customer service. There was absolutely NO reason for the guy to be so rude. read more

Food ain't bad but today I went in and got a drink. There was hair on the drink machine. Out of the coke and diet coke spouts. Now I've worked in fast food before so I know the spouts disconnect every night to be cleaned... they didn't remove the spouts or the hair. I watched them and nothing. Gross. read more

Customer service was terrible. Woman in kitchen gives me dirty looks, followed by rude woman taking my order, followed by a rude man placing my tray before me. Why the hell am I repeatedly saying "thank you" and being nice when these people clearly don't comprehend basic customer service??? Because I was raised well, even though they were rude to me. Of course no one has a name tag on. read more

Came here, against my better judgment, and as in the past, the order was completely wrong. Ordered 4 fish tacos, fish only - no sauce, and there is sauce all over the fish. We waited forever to get the food too. I should have checked it before we left the drive-thru line, but the wait was so long that there were a ton of cars behind us and I didn't want to hold them up any more than I had to. What a waste of money, and the tacos are like $3 apiece! Wasted $12 - NEVER AGAIN! bye bye Del Taco. Also, I did try to call and no answer on their phone and I live across town so not worth it to go back. read more

I'm vegan and I told the drive through employee twice that I did not want sour cream and bacon in my burrito and sure enough it had both .

Waited for 10 minutes with only three cars in front of me and they got my order wrong. I repeated the order twice and they still got it wrong!! Ugh!!! I would give 0 Stars but the girl at the window was nice... So there's your one star!! read more

Come here all the time for breakfast. The service is good. It could be a little better. They need another person working in the morning to help out. The cook works really hard to keep up. The staff is always very friendly. The service is far superior to the other fast food Taco place. Please hire another person to Start around 7:00 am M-F so we can get our food in a timely manner. read more

Possibly the slowest drive thru ever! Why is the parking lot a mess? Lol I miss the Del Taco on LA Avenue

i wish i could give zero stars as this lication has gone to crap. they hsve stupid emoloyees who have a realky bad hearing problem. they missed items and did not seem to understand my order and i got the wrong things. what a s*** h*** read more

1098 Enchanted Way Del Taco used to be my go toooooo for food either leaving or coming into Simi Valley. In the last three months I have been shorted three times. Today was the last time. LINE WAS VERY SLOW. When it came my time I paid the young lady and asked..."do I have everything?"...With a strange look she said yes....I left....Drove home to find again one sandwich short. MINE. Tried to call the number listed 3 times to arrange a pickup. NO ANSWER....Good work poor customer service and no ability for any customer response to missing product. read more

"Cleaning the grill" during lunch time so you cannot order burgers. Seems very strange... not sure how the management allows that to happen. Decided not to order something else and left. read more

Worst Del taco ever!!!!! I've been to this place a few different times and every time they get the order wrong. Nothing more irritating then coming home and about to eat and realize that once again they got the dang order wrong. Either they need to retrain these people or clean house and get better employees. read more

The dining room is always dirty when we go to this location. Today there was also trash on the floor and a hair in my husband's burrito. We won't be going back to this location any time soon. read more

Good service and fast. It's a Del Taco, so not the best mexican food in California but it's still better than Taco bell, imo. If you go through the drive through, double check they have your correct order! They've gotten my order wrong on four separate occasions. read more

Don't use the drive thru. If possible, don't come here at all. This location has messed up my order the past 3 times. It's always in ways that I can't discover until I get home and take apart the food. Years ago this location was consistent and good. Lately, I have no reason to go back. This is the first bad review I've written on Yelp. In general, I don't expect much from fast food. I mostly just want what I ordered. Once, in the past few months, the fries were over-salted to the point that I had to throw them out. Another time recently, they charged me for bacon on a burger and didn't give it to me. This last time, they gave me a completely different burrito than I had ordered. The one they gave me was less expensive than what I paid for. These are all problems I couldn't notice until I started eating. What's the point of the drive thru if I have to dismantle the food before I leave to make sure it's right? I can check if a burrito or burger is in the bag, but do I have to unwrap and inspect the damn thing before leaving? Fast food is obviously bad for you. This place reminds me of that in a lot of ways. That's the only thing I have to say thanks for. read more