Performed a backflow preventor inspection and found we needed a repair done to our device…read more Performed the repair. All good now! Friendly, helpful service. Highly recommend them.

Called this plumber after calling three (3) other plumbers without success. They were able to…read morediagnose our issue (smelly lift pump) over the phone and provided direction on how to fix. We were able to quickly fix the issue and our lift pump is working perfectly now. I would recommend calling Walt Bierman Plumbing for any of your plumbing needs.

We live in a 36 year old mobile home. Advanced plumbing first came out to fix a major hot water…read moreheater leak that we had. It was the middle of winter! They did a great job of helping us get everything repaired. They returned in the summer to repair a leak under the kitchen sink. And at 1am this morning (Dec 6) I called because of the sound of running water under the kitchen sink. They help me get the water shut off and came out in the morning to fix the outside faucet that had broken from ice falling on it. Everyone has been very helpful, professional and reasonably priced. I highly recommend them.

I had a traumatic experience with Mark Mikula from Advanced Plumbing after he was sent to my home…read moreby my neighborhood association's residential manager to address issues with odd noises coming from my pipes, toilet, and walls. Despite trying initial suggestions from the manager, the sounds worsened, and a certified plumber was called in. Mark arrived with an assistant, assessed the situation, and performed a repair on my toilet. Afterward, he informed me of the total charge for his services, expecting immediate payment in cash or by card. I calmly explained that my unit is owned by a family trust responsible for maintenance payments, and all previous services (heating, cooling, plumbing, pest control) had followed a standard procedure where I received an invoice post-service, which I then forwarded to the responsible party for payment. I clarified that I had not agreed to any specific payment policies with Mark beforehand and requested an invoice so I could expedite payment. I also attempted to contact the residential manager and the trust manager for assistance, but neither answered their phone. I did not challenge the fee or refuse payment, and when Mark created an invoice on his phone, I quickly forwarded it to the designated payor. However, things escalated when Mark, seemingly expecting immediate payment, began raising his voice and threatening to get "loud with me." When I stood my ground, he became more aggressive, stomping around, entering my bedroom without consent, and removing the part he'd just replaced. This behavior triggered me, and I demanded he leave. Mark refused, saying he would not leave without payment or the parts. I had to scream for help and pretend to call the police to get him to leave. As he exited, he yelled insults, including calling me "trailer trash." He and his assistant continued to heckle me as they left. Mark's behavior was disrespectful, invasive, and unprofessional. He escalated the situation instead of cooperating, and then later claimed that I was the aggressor in a video he allegedly recorded of me. If he genuinely felt scammed, there were proper legal channels to address that, but instead, he chose to make threats and disrupt my home. Mark is still demanding payment for work that he reversed by removing the part he installed. He initially refused to accept payment at a later date but is now requesting the bill be paid. Given his unprofessional conduct and the fact that the work was undone, I will not be paying him. In conclusion, I strongly advise against hiring Advanced Plumbing. Mark's behavior was appalling, and any confusion or disagreement will likely lead to disrespect and insults. His many negative reviews speak for themselves, and I will not be dealing with this company again.

On time, quick response, knowledgeable trustworthy reasonable charges and quick with repairs!read more

BUT, be prepared…read more If you're paying by credit or debit card, their processing system prompts you to tip. Right there on the company iPad, that's handed to you by the guys who just fixed your expensive af water issue. Can't remember if it was 10% 15% 20%...or 15% 20% 25%. What I do remember is how freaking awkward it felt. When I go out to eat, get my hair done, or grab a coffee...I know these things are a part of an industry that relies on tips. When I have service guys over to my house (new homeowner, so it's more common than I'd like) I often cash tip a $20 or more depending on the work and time. But to be asked to tip 20% on $500 or $1000 dollars unexpectedly--do that math. Ugh. The guys were great and their work was solid. It's not on them for a crappy ending to the service call. If Great Lakes would have mentioned their tipping expectation in advance, like when I scheduled or when they sent a confirmation, it would have been a better experience. Sharing so you don't feel caught off guard the way I was.

Bilz was servicing my neighbor's home. I asked my neighbor if Hayden with Bilz would assess my…read moreceiling leak. Hayden and his associate took time to look into my ceiling leak after spending the day with my neighbor's plumbing. He took time to search my very warm attic, to let me know the attic was dry and the questioned vent was not cracked or impaired. He said the boot likely needed to be replaced. Hayden reached out to the office and gave me information on a reliable roofer to do the job. My parents used Bilz and I have used Bilz. Great company, skilled professionals and reliable service! I highly recommend Bilz!

Called for our hot water heater to look be looked at…read more They called to tell me they were coming "to replace it." I said "You didn't even look at it" the office bat just said "You don't have water do you?" Well, I do have water. The pilot isn't staying lit. The two bozos show up and they have "replace water heater" on their service call. When challenged goon went out to call his office to see what they should do. Not the customer the office. Office told him they don't do parts on 2002 water heaters. Bilz goons scurried away w/o a word. Office crab is SHADY BILZ must be under new management. Unprofessional. Rude. Scammers.

Great business. Great experiences. I used this business over time. They have always done a great…read morejob for my home.

Service repair at my resort business was requested. I called Mike, I think his name was if it's the…read moreso-called plumber from Montague that calls himself Mr. Rooter. NEVER call this man for ANYTHING!! Not only will you get an exhorbitant bill for what he did, but also, he is sooooo rude and unprofessional in every way, from head-to-toe and beyond plus when he's done, the job may not be done and done correctly. He'll want to sue you if you refuse to pay the amount of money he will then want you to pay!!

Prompt, professional and affordable. after we straightened out a phone number glitch, they came…read moreright out and fixed a drippy shower and installed a new toilet. Highly recommend

They redid our bathroom and did a great job. The guys that did the work were the nicest. The…read morebest service I 've have had in a long time. They had the best quote (pricing) of the three plumbers we had give us a quote. I'm would recommend you use Andy's if your having plumbing done in your house.

What an amazing experience we've had with Grapids! From start to finish the process was wonderful…read more Todd came out within hours of calling to get a quote to upgrade our furnace and add AC to our home. Our furnace was over 20 years old functioning but a bit of a head scratcher. Additionally we needed to upgrade our electrical panel. Grapids was able to subcontract that for us too. Tyler and Eric came out the very next day (bright and early) and spent the day reconstruction our HVAC system. Prior to their arrival we decided to add a humidifier to the unit. The office was seemlessly able to add that to our work order. Todd swang back out to check in on the progress and make sure we were happy. Throughout the day several members of Grapid came through to bring supplies and check in. The stars of the show were definitely Tyler and Eric who worked until after 7pm to complete the HVAC job. They worked well together and I could overhear them as I graded papers upstairs. They treated each other with respect and humor. It was so refreshing to have work done in our home by such wonderful people. They even took the time to FaceTime with my husband who was at work to show the final product and answer all of his questions. Without hesitation I will recommend Grapids (specifically Todd, Tyler and Eric) to anyone! I came back to add we had quotes from three different companies and Grapid was under the others AND included upgrading our electrical panel with one of their subcontractors.

We now have had the city inspection and Grapids will need to come back out as the inspector failed…read morethem. There were things that needed to be fixed on the furnace and air conditioner unit. Again a disappointment.

My hot water heater blew out the day before Thanksgiving…read more My warranty company gave me the run around and never got around to fixing it . I called Chad on a Wednesday evening and by Thursday afternoon he had a new one installed and running. It took him 3 hours to do what my warranty company couldn't do in 2 weeks. THANKS CHAD AND CREW YOU ARE AWESOME AND VERY RESPECTFULL !!!!

From the owner: Licensed Plumbing Contractor in the State of Michigan with over 14 years of experience in the…read moreplumbing and construction field. Knowledge of and experience in residential plumbing, commercial plumbing, as well as other water and irrigation systems.

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!

Had a leak in the food disposal in the kitchen sink and left a message with called Cascade…read morePlumbing. They returned my call the next day and sent a plumber the same afternoon. Jon came and fixed the issue professionally. The only peeve was that though he completed the work within 30 minutes, i still got charged for an additional 15 minutes since he was in his vehicle writing up the invoice so had to pay additional $23 for the 15 minutes. The billing rate can add up quickly and expensively but the job got done properly.