Performed a backflow preventor inspection and found we needed a repair done to our device…read more Performed the repair. All good now! Friendly, helpful service. Highly recommend them.

Called this plumber after calling three (3) other plumbers without success. They were able to…read morediagnose our issue (smelly lift pump) over the phone and provided direction on how to fix. We were able to quickly fix the issue and our lift pump is working perfectly now. I would recommend calling Walt Bierman Plumbing for any of your plumbing needs.

I hired Mark to remove my leaking water heater and install a tankless water heater. Two hours…read morelater, the kitchen plumbing was found to be gushing, so I ran downstairs to find the ceiling of my sewing/craft/costume/evening gown/guest room was collapsing with gallons of water pouring out onto a large room of precious objects, ruining walls and brand new carpet. So began a horrible year of having both my kitchen and guest/sewing room being reconstructed. Meanwhile, racks of clothing and shelves of patterns, material, bed, pictures on the wall, and racks of thread were soaked. He blamed a faulty washer, but never showed it to me. I had to cancel my brother and his family visiting for Thanksgiving - after I had bought hundreds of dollars of food - my brother who I had not seen in a long time. A couple of months into restoration, the kitchen plumbing started to leak again, the day before I was to leave for a 2 week vacation. The pipes now make a bloop sound every half hour, or so. He claimed not to hear it, but his employees heard it. He's a slimy liar. When he called a few years later wanting to check and service the system, I put him off because I can't trust him. I live in constant fear that the whole thing is going to explode again. If I hadn't been there and wanted to show the contraption under the kitchen sink, it would've ruined the entire condo instead of a third of it - therefore, going away is fraught with fear of what might be happening in my home. He did not show sympathy, just slimy excuses, leaving me with a years-long horror show.

We live in a 36 year old mobile home. Advanced plumbing first came out to fix a major hot water…read moreheater leak that we had. It was the middle of winter! They did a great job of helping us get everything repaired. They returned in the summer to repair a leak under the kitchen sink. And at 1am this morning (Dec 6) I called because of the sound of running water under the kitchen sink. They help me get the water shut off and came out in the morning to fix the outside faucet that had broken from ice falling on it. Everyone has been very helpful, professional and reasonably priced. I highly recommend them.

On time, quick response, knowledgeable trustworthy reasonable charges and quick with repairs!read more

BUT, be prepared…read more If you're paying by credit or debit card, their processing system prompts you to tip. Right there on the company iPad, that's handed to you by the guys who just fixed your expensive af water issue. Can't remember if it was 10% 15% 20%...or 15% 20% 25%. What I do remember is how freaking awkward it felt. When I go out to eat, get my hair done, or grab a coffee...I know these things are a part of an industry that relies on tips. When I have service guys over to my house (new homeowner, so it's more common than I'd like) I often cash tip a $20 or more depending on the work and time. But to be asked to tip 20% on $500 or $1000 dollars unexpectedly--do that math. Ugh. The guys were great and their work was solid. It's not on them for a crappy ending to the service call. If Great Lakes would have mentioned their tipping expectation in advance, like when I scheduled or when they sent a confirmation, it would have been a better experience. Sharing so you don't feel caught off guard the way I was.

Bilz was servicing my neighbor's home. I asked my neighbor if Hayden with Bilz would assess my…read moreceiling leak. Hayden and his associate took time to look into my ceiling leak after spending the day with my neighbor's plumbing. He took time to search my very warm attic, to let me know the attic was dry and the questioned vent was not cracked or impaired. He said the boot likely needed to be replaced. Hayden reached out to the office and gave me information on a reliable roofer to do the job. My parents used Bilz and I have used Bilz. Great company, skilled professionals and reliable service! I highly recommend Bilz!

Unprofessional. Called out to help turn the shut off valve for one faucet. Two came out and capped…read moreoff the water to one side of our house, then proceeded to leave. I thought they were going out for tools, but they just left without saying a word to us. Had to find out we had no water after the fact. Had to call out another plumber to correct the problem.

Great business. Great experiences. I used this business over time. They have always done a great…read morejob for my home.

Service repair at my resort business was requested. I called Mike, I think his name was if it's the…read moreso-called plumber from Montague that calls himself Mr. Rooter. NEVER call this man for ANYTHING!! Not only will you get an exhorbitant bill for what he did, but also, he is sooooo rude and unprofessional in every way, from head-to-toe and beyond plus when he's done, the job may not be done and done correctly. He'll want to sue you if you refuse to pay the amount of money he will then want you to pay!!

Prompt, professional and affordable. after we straightened out a phone number glitch, they came…read moreright out and fixed a drippy shower and installed a new toilet. Highly recommend

They redid our bathroom and did a great job. The guys that did the work were the nicest. The…read morebest service I 've have had in a long time. They had the best quote (pricing) of the three plumbers we had give us a quote. I'm would recommend you use Andy's if your having plumbing done in your house.

I hired Grapids to do a home repair service job. What they did was very good work but they had no…read moreconsideration how they left my home. Plastic was to be layed in the basement where they were working and ended up tracking oil all over the floor. Some kind of grease or oil was spilled in the driveway. I contacted them two days after the work. It took a while for them to get back with me. The dispatch team was too busy or they would set up an appt, not show, and sometimes reschedule. I had to keep calling and making a longer story short they finally came out two months later. They cleaned the spots with cleaner that didn't work so I bought something to try myself. I worked at it and got about half the stain off but still bad. The stain was baked in by the sun by this time. It was on them to clean. I'm 73 female and this is ridiculous. Their customer service has a lot of room for improvement!

I had a $15 a month "plan" with GRAPIDS they canceled 2 of my appts. the day of, same as last year…read morethey used the same lame excuse, Staff called in sick, it was for a tune-up before the season, find a Company with Good Reviews!

My hot water heater blew out the day before Thanksgiving…read more My warranty company gave me the run around and never got around to fixing it . I called Chad on a Wednesday evening and by Thursday afternoon he had a new one installed and running. It took him 3 hours to do what my warranty company couldn't do in 2 weeks. THANKS CHAD AND CREW YOU ARE AWESOME AND VERY RESPECTFULL !!!!

From the owner: Licensed Plumbing Contractor in the State of Michigan with over 14 years of experience in the…read moreplumbing and construction field. Knowledge of and experience in residential plumbing, commercial plumbing, as well as other water and irrigation systems.

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!

Had a leak in the food disposal in the kitchen sink and left a message with called Cascade…read morePlumbing. They returned my call the next day and sent a plumber the same afternoon. Jon came and fixed the issue professionally. The only peeve was that though he completed the work within 30 minutes, i still got charged for an additional 15 minutes since he was in his vehicle writing up the invoice so had to pay additional $23 for the 15 minutes. The billing rate can add up quickly and expensively but the job got done properly.