A truly great experience. Wish I'd been coming here to get my eyes examined all along . . …read more When another eye care facility located next to Costco (where I get my prescriptions filled due to their incredible prices) was a bit too rigid regarding their protocols, I did my research for an alternative. Excellent reviews at Eyescript prompted me to go ahead and make an appointment. Great location, plenty of parking. Very thorough and courteous office staff. Dr. Nguyen is wonderful! She did a complete eye exam, not only for me to obtain a new prescription, but to adequately check the health of my eyes. She questioned me extensively about glaucoma (family history, especially) and asked whether I had been informed previously about my apparent indications of glaucoma. Stumped, I told her that nothing had ever been mentioned to me, and I had just had my eyes checked a little over a year ago. Apparently, there are indicators that I may be developing this eye condition and these indicators have been present for years. Wow! Immediately made an appointment for a glaucoma screening. I did get a new prescription that will hopefully help me see better than I do now -- thanks to Dr. Nguyen for taking such painstaking care to make sure I was happy with her recommendations. I will be back (obviously), and I would not hesitate to recommend her and this location to anyone needing an honest, thorough eye exam.

Dr. Nguyen is a treasure. Her and her team managed to get imaging of my 3 year old no one else…read morecould and found PTC. We were referred to a specialist right away. A year ago, the optometrist we went to wouldn't even try. That was not the case here. They did not give up and got extremely valuable information that we would not have gotten otherwise. I cannot thank them enough. I will take my children here every year and also use them for myself for now on. Thank you!

Dr. Cox is an amazing eye doctor. He takes the time to explain everything and he is considerate and…read morevery thoughtful. I am impressed by his knowledge. He tells you what to work on and what to avoid that might impact your sight. I highly recommend this office.

Dr. Cox is great. Patient. Answers all of our questions. Very knowledgeable and takes very good…read morecare of us. I would recommend Spring Eye Care to everyone.

I have been going to Invision Eye Care for a few years, and now my daughter & husband go. The…read moreladies in the front office are always welcoming & helpful. The office is clean and nicely decorated. Dr. McBride is amazing!! She's patient, friendly, and honest. She found my detached retina after I told her my floaters were getting worse and more consistent, and she got me in to a specialist right away. I highly recommend Invision Eye Care for your eyecare needs!

This is a great optometry office. The staff and doctors are nice and I was in and out quickly. I…read morewill be taking my family here for our eye appts

I have been pleased with Dr. Shrum for years. He always spends plenty of time with me and explains…read morethings very thoroughly. I wouldn't go anywhere else. I have been wearing glasses for 55 years and he is my all-time favorite.

5 stars are simply not enough to describe Dr. Shrum and his dedicated staff. I am always seen…read moreon-time and the process is just seamless. Dr. Shrum always takes time to talk with me and address my concerns and I never feel rushed or like 'just another patient'. Bonnie handled my fitting for my new glasses. She was new to me at this location but was an absolute joy to work with. She was kind and had a great awareness for people and made my visit pleasant. I had to leave my old glasses for processing and when I went to check out, Donna even loaned me a pair of readers to hold me over till my glasses come in. She could have sold me a pair for $30 but no, she put the customer first... almost unheard of in today's society. There is no question that Dr. Shrum and his staff are top notch medical providers, but they are also at the top of their game in customer service. With a rare combination like this, my family will be back again and again and I recommend you do the same.

Let me be extremely clear: this was one of the most blatantly uncomfortable and racially charged…read morecustomer experiences I've had in any optometry setting. When I walked in, not a single person acknowledged me. No greeting, no "welcome," nothing. The staff who all appeared to be white women, by the way looked at me and then looked away like I wasn't even worth speaking to. I turned to look at the tiny selection of glasses (literally one short wall, nothing special), and suddenly an older woman rushed up behind me with, "How may I help you?" Before I could even respond, her next sentence was: "I need your ID." No explanation. No context. Just a demand for my identification the moment she decided to acknowledge I existed. When I questioned why she needed my ID just for looking at glasses, she told me the store "was broken into" so they "have to ask for all customers' IDs." She then tried to rattle off technical optometry terminology in a tone so condescending it almost made me laugh especially considering I'm an optician who works in California. She had absolutely no idea who she was talking down to. The other workers just stared and said nothing. No one stepped in. No one apologized. No one tried to correct the situation. The silence spoke volumes. The entire interaction felt targeted, uncomfortable, and rooted in assumptions she made the moment I walked in. It was disrespectful from beginning to end. I will never return, and I wouldn't recommend this place to anyone, especially people of color.

I was told my insurance didn't cover frames, which is crazy, I'm enrolling for the year 2026 for…read moreinsurance and it states my vision does cover frames and eye exam and it's the same plan I had this year. I was charged $300+ for frames and my vision insurance does not have a claim for this year. Do not go here unless you want to be lied to and scammed out of your money.

Went there just to get glasses because I had no contacts left looked for an hour to find the…read moreglasses I wanted they told me it would be 14 days till I got my glasses so I also got a 3 month supply of contact so I can see in the mean time, it's been 19 days. so I called them being like hey did y'all get them in and they told me I never payed for glasses or got them when I checked out she told me the total was $300 why is it when I call now I only payed $150 she has no idea what I'm talking about and there's no record. SOOOO UNPROFESSIONAL DO YOUR JOB. I've never had this happen to me and I'm just so pissed bc I've been waiting all this time and now I'm not going back even tho I found the glasses I loved

The front desk staff was excellent!…read more I debated on writing this review. But here I am writing it. It is not a "safe environment" for same-sex couples. Yes, I understand we all have opinions, and obviously, this review is not for heterosexual couples. My company is progressive enough to cover my domestic partner and the children of my domestic partner. I took my two kiddos and partner in for an eye exam. They all have different last names than me. The doctor must have noticed that because when he took our 14-year-old daughter back, he started questioning her about the relationship and who the mom was. Who I was in relation to her. It was just a very awkward conversation to have with any patient. Let alone a 14-year-old girl. I get people committing insurance fraud. But, call my insurance company after the visit. Don't question a young girl. Yes, I took into consideration that my 14-year-old could have been dramatic. But she has never said anything to this degree about any other appointments or doctor visits we all attend. Again, the front desk staff is great, and again, I'm sure "normal" families have more than a great experience here. This review isn't for the "normal" families.

Dr Christy Jew is a great eye doctor! Her staff did a good job confirming they accept our fringe…read moreeye insurance and getting me on the schedule. I have been going to another physician group for many years, where I never see the same person twice. I am glad I found Dr. Jew and will be returning. She was very pleasant, professional and thorough. She has been at this location more than 10 years and is well established in the community. As far as I know, she's the only physician at this office and that is a plus. This gets my 100% recommendation !

I was going to get some lens replaced in my glasses, and I paid $403.00 with a credit card, upon…read morereceiiving a call from this TSO that my insurance wouldn't cover it, and I needed to buy frames from them, I decided to come pick up my glasses. When I asked for a refund, I was told they would have to clear it with the home office, and a check would be issued. It took me a week of trying to get my refund, finally I reached out to TSO main headquarters, and was told that this TSO is a franchise, so the home office lie was just to delay giving my refund. I called again while I was out, again the lie was repeated, we haven't gotten the check from the home office, so I had to go to the TSO, and make a call in front of them to Mastercard explaining that i was getting the run around. Then the girl who had been lied, told me they close early. I said I;m not leaving, she finally went back to who ever owns this TSO and came back very mad and handed me my check, I sat in the parking lot and deposited it ASAP. When dealing with a liar, buyer beware of this TSO

I went around trying to find an eye doctor that would check my eye out. Because I've been having…read morewatery eye that was very painful for a couple days now. I went to a few places to see if they would take me in but they didn't have any available till another month. So I came across eyes on the heights and they took me right away. Meet Dr. Law and she examined me and told me that I have mental in my eye! That was my cause of my watery eye!! Dr. Law explained that process of how to get the mental out. And it was a quick and painless process by Dr. Law. I would highly recommend Dr. Law!!!!

Such an amazing optometrist office! Dr. Law is awesome and…read moreI can't recommend her enough. She is everything you could ask for in a doctor: caring, patient, thorough, gentle, sweet, and extremely knowledgeable!!! The office is beautiful and extremely clean and they have an amazing selection of glasses to choose from! If you're looking for a great eye doctor, this is your place!