Worse receptionist I've ever had to deal with. I've literally had to go in at 4 times to pick up…read morecontacts lenses and I still haven't been able to get them. The lady is beyond rude, and the least helpful! Even after calling to confirm that I can go in and pick them up, the still can't get it right. I show up 20 minutes later, and I'm told that now I need an appointment! Thank god my son has a pair of glasses he can use. Needless to say, it's been months, and still no success. Ridiculous to say the least!!

I went in for my routine eye exam and the receptionist and Dr. Hodge were FANTASTIC! Very…read morewelcoming, thorough, understanding, and caring. I will definitely return next year and highly recommend Beyond Eye Care to family and friends!!!!!

Very disappointing experience. Everything was fine until I had questions after picking up my…read moreglasses. Instead of listening to my concerns about the lenses, the staff and manager were dismissive, abrasive, and unhelpful. I also had trouble understanding the pricing and had to keep asking questions just to get basic information. The manager's attitude was unprofessional, and speaking to customers on speakerphone in front of others was inappropriate. I asked to be taken off of speakerphone. In the end, I had to call the corporate customer service line, where they provided a solution that the store never mentioned. Customer service and communication at this location need significant improvement.

This is long overdue but my first impression with Dr. Ahn Tran blew me away! I went to her location…read morein Atascocita for an urgent visit and they were able to squeeze me in last minute. Dr. Tran saw me right away and treated my problem. And since I was traveling overseas the very next day and she wanted to make sure I will be fine, she gave me her personal contact information. Who does that?! She even texted me the next day to make sure my eye was doing better. And it did feel better with her intervention. I highly, highly recommend her for being such a compassionate and caring professional and person!

Updated: The TSO General Manager reached out to apologize…read morefor the experience and to gather details about what happened. He explained this is not how they do business and made a nice offer to my wife to help make up for the experience. A previous incorrect charge was also made right. The rest of the staff at TSO Kingwood was great and Diamond receives a particular shoutout. Original review summary: My wife had a terrible experience due to rude behavior and poor customer service on the part of one individual during billing. Everyone else was nice and the optometrist was fantastic, but not coming back after the terrible treatment.

First time to go there. They worked me in last minute. Very professional and comprehensive exam…read more Take most insurances. Great selection of frames and they offer assistance for picking the right one. Quick turnaround time on orders.

Dr. Cox is an amazing eye doctor. He takes the time to explain everything and he is considerate and…read morevery thoughtful. I am impressed by his knowledge. He tells you what to work on and what to avoid that might impact your sight. I highly recommend this office.

Dr. Cox is great. Patient. Answers all of our questions. Very knowledgeable and takes very good…read morecare of us. I would recommend Spring Eye Care to everyone.

I have been coming to Vision pro for many years now and I cannot say enough good and praises for…read morethis amazing eye doctor and his wife. It is family owned which you do not see alot of that today. I want to encourage you to come visit and support local family owned businesses. Dr Proske is so very knowledgeable, takes time to listen and very compassionate about his work and patients. I will continue for many years to come because I completely trust him with my eyesight. Thank you Dr Proske for all you do and for the dedication to each patient. I pray abundant blessings on your business Sincerely Terry and Michelle Guy

Wonderful service, quick, and informative. Everything was clean and machines were very well taken…read morecare of. I am looking forward to scheduling my yearly appointments.

I have been pleased with Dr. Shrum for years. He always spends plenty of time with me and explains…read morethings very thoroughly. I wouldn't go anywhere else. I have been wearing glasses for 55 years and he is my all-time favorite.

5 stars are simply not enough to describe Dr. Shrum and his dedicated staff. I am always seen…read moreon-time and the process is just seamless. Dr. Shrum always takes time to talk with me and address my concerns and I never feel rushed or like 'just another patient'. Bonnie handled my fitting for my new glasses. She was new to me at this location but was an absolute joy to work with. She was kind and had a great awareness for people and made my visit pleasant. I had to leave my old glasses for processing and when I went to check out, Donna even loaned me a pair of readers to hold me over till my glasses come in. She could have sold me a pair for $30 but no, she put the customer first... almost unheard of in today's society. There is no question that Dr. Shrum and his staff are top notch medical providers, but they are also at the top of their game in customer service. With a rare combination like this, my family will be back again and again and I recommend you do the same.

It had been some time since I'd had my eyes checked out. My eye has also been twitching for over a…read moremonth. I started to worry and scheduled an appointment with Dr. Ho's office. The location was super convenient and close to me. As soon as I arrived, I filled out some paperwork and my eye pressure was tested. The ladies working the office are so nice! Dr. Ho called me in, I explained what was going on, and he ran a number of tests on my eyes. He gave me the best news! But I was most impressed with how thorough and kind he was. Some doctors want to get you in and out, but he actually takes the time to treat you and explain what could be going on. I really appreciate that. I'll definitely be back to see him for a future appointment and I absolutely recommend him.

I brought my daughter here last year, but at the beginning of the year this particular clinic…read morewasn't accepting my insurance. I took her to another optometrist but did not receive the type of welcoming and approachable service and as I did here! Since I had to follow up 3 months later and pay out of pocket, I just came back. The receptionist is so nice, wait time was not bad at all, and prices are very good; especially considering how well, I felt, we were taken care of. The optometrist here was very thorough on what route we could take for my daughter. I would definitely recommend!!

Two weeks ago I got the worst eye infection ever from contacts. I couldn't go to my eye doctor due…read moreto them being closed so I decided to try this place out. Best decision ever!! The staff took me in as a walk in and I had the best eye care from the doctor!! She has made sure to see me for follow up appointments to make sure my eyes heal properly . I truly recommend this place to everyone. This will now be my go to eye doctor !!

I stumbled on Dr. Cruz several years ago when she was based at the Sears Eye Clinic on N. Shepherd,…read moreand I was so thankful to have found her...she's a gem! She has built her practice over the years by taking quality time with her patients, year after year. She explains things well and you can tell she really has a passion for eye health and educating others about what's important when it comes to your vision and taking care of yourself. She is honest and easy to talk to, and she will answer your questions thoroughly. I have recommended her to at least 2 people that have had very unique eye problems and she was able to help them both when no one else could. I trust in her knowledge and ability and am so thankful for her expertise. Her staff is always great to work with. After many ears, still exceptional in my book!