Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

I'm trying to understand why my experience is so different from these 5 star reviews…read more. After talking to a few pest companies, not only did they get the species of ants wrong (acrobat vs carpenter) which affects the bait being used, but they also can't get their story straight. I contacted them about an ant infestation inside my home. The technician who came out placed sugar bait inside to eliminate colony. He told me that an exterior treatment was not necessary at that time. I accepted that recommendation, due to potential exposure for my active dog. Months later, I called to follow up because the ant problem had not been resolved. I was then told the $216.50 treatment of simply adding sugar bait for the interior also included exterior treatment during the original visit. That was surprising because I was never told an exterior treatment had been done. When I asked where it had been applied, they did not give me a clear answer regarding the exterior. Paying for another treatment isn't the issue. If the ants require another visit, I'm happy to pay for it. My concern is that the explanation of what was actually done has changed. Now, they're saying I have to pay another $216 for their services again. Something just isn't adding up. If there's a reasonable explanation, I'd like to hear it. Based on the conflicting information, I have little confidence in their service.

I just reread my 2022 review and I stand by every single word…read more It's March 2026 now and X Out has been coming out quarterly since I moved in. They are extremely responsive to questions and requests for additional services. My house has been virtually bug and rodent free for four years! From the beginning I've had the same technician come out. Isaac is fantastic! He's friendly, professional, and thorough. I love the consistency and reliability. I would absolutely recommend X Out to anyone in need of through, consistent, and reliable service!

Have only had initial service so far but the ants are gone. Very happy with how quickly they…read moreresponded. Have been very easy to work with.

I thought I had mice in my attic. Gave Frogger a call. Shawn showed up and wasted no time in…read moresearching for mice. He came down he said no mice just droppings from geckos. And they would eat any insects in the attic. That was the best answer I could have gotten. Thanks again Shawn

$200 and they just sprayed around the floor. After that, the bugs got worse. When I called them,…read morethey just said "We don't guarantee"

Nice guy Eddie Alberto came out to help me with my mice. Put the bait down and told me what he was…read moredoing and where he was putting it. Friendly and helpful. EXCELLENT price too. Best in town.

The owner Scott showed up at my door. I had a good first impression of him. He greeted me,…read moreintroduced himself, and shook my hand. He's a super nice laid-back guy. I hired him due to an ant problem. He explained his process & the chemicals he was going to be using. He found the nest in the soffit & they began coming out & falling to the ground. He appeared to do a very thorough job. When done, he explained his guarantee & to call if the problem continues. When leaving, he thanked me for my business & shook my hand again. I will be using him again.

Strangely, all my prior reviews for this business going back to 2017 have diappeared. I'm not very…read morehappy with that. Having said that, this review is focused on our most recent service on 2/25/2026. Renzo (Lorenzo Prude did an excellent job within the somewhat odd changes in business practices concerning prior notification on the date and the time window a technician is scheduled to service our property (hence the loss of one star). We noticed this during our prior service on 12/29/2025 and was told those coukd be supplied on request. So I requested. From email correspondence with Bulwark on 12/29/2025 "I have updated your account. Moving forward when we schedule an appointment for you we will have a time window given to you. However in practice this far this was lip service by Bulwark. We've had multiple prior issues with lip service with Bulwark which is why I'm not happy all my prior reviews have disappeared. This service again gave poor notice despite what can be seen. Here's email correspondence with Bulwark on 2/24/2026. Bulwark "We have removed windows with all our services, and our service pros text or call when they are about 30 minutes prior to arrival. However if you would like a window we will make sure that is noted on your account moving forward." My response "Yes I would like a window" We will see what transpires on and before our next scheduled service. If this simple service can't be provided (as was done previously and changed without any notification to us) I'm serious about taking mying term business elsewhere. There's plenty of competitors in sunny San Antonio for this to be a more chronic issue beyond what's already started.

I'm a little late in starting service this year. I received a courtesy call reminding me of service…read moreand of course I said yes. Joel showed up and took care of business. He heavy sprayed/fogged every tree and grass. He added the mosquito traps all around the huge yard. Before leaving he explained everything he did. What great service. What a nice guy!

We had a very bad infestation of wasps and so I tried to call my pest company and couldn't get a…read morehold of them. Their number was either busy all the time or it said it was disconnected. So I looked up on Yelp and lo and behold there was a company called Pinnacle Pest Defense. So I called them up and asked if we could have them come out and get rid of the wasps. We were driving back to Texas after a long drive, and have the movers coming on Thursday. This was a Monday that I called and Barbara answered and didn't think they could get anyone out on Tuesday, so she said they can come on Wednesday at like 3pm. I said that works. But then she called back and moved some stuff around so they could come out on Tuesday at 9-10am. I said that is fantastic. What great phone service this company has. Barbara was so pleasant and answered the phone right away. So today Chris came out to do our wasps. And he was just so wonderful and polite and knew his pest stuff! So we decided to go with them for pest control since I wasn't very happy with our old service. Chris spent time getting rid of like 16 wasp nests all over the eves and light fixtures from our home. Chris was just the nicest guy and we were so happy with his service. I want him to be the one that always comes out to our house. The other pest company sends someone different every time and it is hard to work with them like that. This way it is like having the same Gardner and he knows your property. I told Chris I was so happy with his service that I am going to tell my daughter to also go with Pinnacle. And even get my next door neighbor to also go with him. Thank you so much and I think he said what the price was and it is much better than the other company that won't be coming out to our home anymore. I am cancelling them right now. Thanks again Chris. You were a pure delight to meet.

They are very professional both on the office personnel who handle the appointments and the…read moretechnical people who complete the work. Very happy with them every time they have done work for us.

I really thought I was getting a good soil mix, but Andy told me their supplier was supposed to…read morescreen it down to 1/4". Clearly, that didn't happen--the pictures don't lie. There are big pebbles, chunks of wood, and even uneven mounds left behind that weren't leveled properly. At this point, I feel like I'd be better off just paying myself to get it done right. I just hope the grass comes back so I can rake this mess out by next year, but in the meantime, my lawnmower is going to take a beating with all this debris.

If you want to hire any service to cut your lawn, etc. This is the place. Andy went above and…read morebeyond, on quality, constant and prompt communication. With a lot of care! He came same day for a quote, and provided service next day! I'm incredibly impressed. The quality of work was perfect. And the price is very reasonable.

I have been a very delighted customer with Alternative Pest Control for over 9 years. The reasons…read moreare very simple......they consistently deliver excellence, professionalism, reliability, and reasonable cost! I elected routine quarterly maintenance and I very rarely have inside or outside pest concerns. Kristin makes sure my appointments are convenient and timely. And Kyle, my treatment specialist, is meticulously diligent with the quarterly treatments, ensuring they are targeted to my concerns, yet safe for my little Yorkie! Both Kyle and Kristin are quick to provide information and education when I have questions. As a result, I feel informed and safe about sharing this world with nature while also protecting my home environment. I highly recommend Alternative Pest Control, particularly if you seek treatment for Canyon Lake scorpions, wasps, and spiders!

APC has been taking care of my bug problems for about 5 years. Very nice, friendly, knowledgeable…read morepeople who show up on time. Excellent service!