Amazing!!!!! Excellent!!!!! Quickly in and out…read more The doctor was gentle and so very nice

Dr. Nguyen and his staff practically saved my life! I had been putting off my loose molar and…read moreabscess for several months because my family and I had to travel across the country from NH to AZ to take care of my 94 y.o. father-in-law. My dental condition became so severe that my lower jaw started hurting and the adjacent cheek became very swollen. I was unable to eat or swallow without pain. My husband called several dental offices in the area and his calls were unanswered (these were "dental emergency" phone numbers) until Zoe answered the phone. At first, they were not able to see me, but then she called again and told us they had a cancellation that afternoon (on a Saturday). Dr. Nguyen told me I needed to have the tooth pulled at that time, but my BP was very high. Was told to go back on Monday when my blood pressure stabilized and had the deed done! Dr. Nguyen was very knowledgeable and kind. I was terrified being in a dental chair with my mouth open, hearing the scraping sound of metal against bone. Zoey helped by rubbing my shoulder during the procedure and Dr. Nguyen would stop and inject more pain medication whenever I winced. Opted to have a bone graft for a future dental implant. Diana at the front office was also very pleasant and even remembered my name when I came back to have the stitches removed. So grateful to have found La Cholla Dental!

I stopped by on the way home from the library. I had some questions the receptionist couldn't…read moreanswer. She told me the office manager could help me but was out to lunch. I left my full name & phone#, the receptionist said the manager would call me. No call yesterday or today. That's rude & tells me this is not a business that i would trust with my teeth.

First of all, I was a loyal client of Silverbell dental for 17 years. During a cleaning, my gums…read morewere nicked. A couple days later, after my jaw had swollen and I could feel some blockage when swallowing,I went to first urgent care which sent me to the er. Cat scan. It was an infection of the soft tissue. The charges came to over 1.5k. I contacted silverbell and asked them to participate. Accidents happen but one needs to be accountable. while they did pay, they fired me as a client. I guess loyalty is only going one way. As long as nothing happens, you will be ok. If something does, they won't like to be held accountable

I haven't been to a dentist in many, MANY years. I arrived at the office and was greeted by the…read morefront desk staff. They were friendly and welcoming. I was taken back to start treatment and everyone I dealt with was welcoming and more than happy to explain my treatment step by step. I didn't feel like I was a burden asking questions. I expected to have to come back several times due to me needing to get a crown, but they do this all on site. The facility is new, clean and modern. I have already recommended this place too several people. 10/10 already have recommended this pace already and already have my preventive care scheduled.

First time here on a friends' recommendation. At first they seemed nice enough. Front desk gals…read morewere polite & friendly. Even the one who did my x-rays was fine. It was the dang hygenist CC that was my problem! She was very short with me & did not have a very good "bedside manner" at all!! I told her my situation & how my teeth are very sensitive etc. She rushed through the exam as to make it less painful I guess but it made it worse & she wasn't even listening to me when I made a noise that it hurt. I was so pissed I almost walked out! She should not be in this profession! If I do go back I will definitely ask for someone else!

Manny was awesome! Everyone there was wonderful, friendly, and professional. They took the time to…read moreanswer every question I had and explained everything they were doing in detail. I could not be happier with the entire experience. This was completely different from the large corporate dental offices I've dealt with in the past. The level of personal attention, care, and communication honestly blew me away. It was such a refreshing experience. I highly recommend Manny and the entire team. I couldn't be more pleased!

Rudely dismissed by doctor: I was inundated with text…read moremessages from Dental Wise office reminding me of an upcoming cleaning appointment and the need to confirm. I confirmed and showed for my appointment. I was seated by the hygienist, when the doctor stepped into the room and said he wanted to speak with me. .. He asked me "Why are you here?" I politely answered his question. To complete my cleaning, and because your office owes me money. ( This immediately set him off.) He immediately argued the point, about owning me money. The next thing I know he is acting like a 10 year old and making uncalled for comments. I actually had to ask if he had ever looked at my medical history. By the look on his face, I knew he never had. (I.E. medical history and dental history are very closely intertwined) He proceeded to try to argue facts with me re: my account. I let him know he was uninformed of what was going on. ( unbeknownst to him, I had in my hands the insurance paperwork and treatment, and bank statements to review with billing personnel after appointment) He then proceeded to tell me several times that "I wasn't welcome there." Unceremoniously dismissed. LOL. I've been kicked out of better establishments. He was incredibly rude, and unprofessional. As a dentist who is injecting people with medications, it is very important to know your patients medical history and not be throwing juvenile insults them. For a dental provider you certainly are not aware of the impact or importance of the opinion you leave on the community and your patients. Which is really too bad, because as a ROOKIE you should be.

Wondeful experience! Te Dentist, oral surgon, hygienist and entire staff are exceptional!!read more

I'm extremely disappointed with this office, especially after seeing the positive reviews. I'm a…read moremedical provider, and my sister is an experienced registered dental hygienist (RDH), so I'm familiar with routine preventive dental care. I'm young, have no major dental concerns, and consistently get cleanings every six months. I went in expecting a routine new-patient exam and cleaning. Instead, I was told I needed deep cleanings on three full quadrants plus a localized area, which is not consistent with my periodontal measurements and overall healthy bone levels. My upper arch had probing depths of only 4 mm at most, yet deep cleaning was recommended. On the lower arch, only 2-3 teeth had 5 mm pockets, yet full-quadrant deep cleaning was recommended rather than localized treatment. I was also concerned that my insurance would likely deny much of this treatment because I did not appear to meet the criteria, potentially leaving me responsible for the full cost. I was then presented with numerous additional charges for irrigation, bacterial decontamination, local anesthetic, oral hygiene instructions, and four intraoral photographs. These fees were not clearly explained to me beforehand. My RDH sister was particularly shocked by the separate charges for local anesthetic, intraoral photos, and oral hygiene instructions. She has years of experience in dentistry and told me she has never seen these services billed separately in this manner. What concerned me most was the impression that additional services were being recommended and billed beyond what I felt was necessary. I came in for a routine cleaning and left with a long list of expensive procedures--and I wasn't even given a routine cleaning that day after I requested one after deep cleaning was advised. I was also advised to return for cleanings every three months after completing the recommended deep cleanings. After reviewing everything with my sister, who has performed countless cleanings on myself and others throughout her career, her advice was simple: do not go back to this office. Afterward, I went back and read through the reviews and was surprised to find another young patient describing an experience very similar to mine, which made me even more concerned. Based on my experience and my sister's professional perspective, I strongly recommend getting a second opinion before agreeing to extensive treatment at this office. I left feeling that the focus was more on recommending additional procedures and maximizing insurance billing than on providing the honest, appropriate preventive care I came in for.

I am very pleased with the outcome of today's visit, I scheduled an emergency dental appointment…read morefor a really bad cavity yesterday. I was greeted at the desk, brief wait in the lobby, the Hygienist Yolanda was Awesome she made sure my questions were answered and put me at ease immediately. Thanks Yolanda! Dr. Stratman was Amazing, gentle but thorough exam, no judgement, just encouragement to come back to complete the dental care required to keep the rest of my teeth. When it came time for the extraction it was painless and I didn't hear the dreaded "noise" because he was so fast!! I can't Thank you enough the pain is finally gone, you'll be seeing me again for sure.

Soooo I had not been to the dentist in a long time I…read moredecided to adult and I asked friends for recommendations. This place was highly recommended so I called hoping to book an appointment sometime soon. They were super friendly and able to fit me in within the week. I'm no expert on dental pricing but I felt it was fair. I went in and they let me know that I needed a wisdom tooth extracted. I initially started on the east side office where I met doctor Levy. She was only there for the day and I decided to drive all the way to the other location just so I could have her as my doctor. I LOVE YOU DOCTOR LEVY YOU PRECIOUS SWEET ANGEL They let me keep my tooth and put it in a cute little tooth fairy box for me. Here's my gross tooth!

Dr. Williams and his hygienist are a very professional, knowledgeable and gentle…read more The staff is helpful and make you feel welcome. The hours (7-4) are very convenient. Plus it doesn't smell like a "dental office". :)

Shame office! Do not use. Be very careful because they will take you to the cleaners! They said…read morethey take our insurance, then told us afterwards they only "work" with it. Meaning we paid the whole thing $1436! I don't know about you, but we don't have that kind of money. The Doctor Williams was a piece of work. He doesn't even put in the novacane, he has his assistant do it. We'll I was pissed! I had him do it. Office staff are terrible. Especially the office manager. I only had 1 veneer done. Never again! They should be ashamed of themselves!

Dr. Watkins is the best Dentist. I fly in from San Diego to get my dental work done from him. He is…read morekind, compassionate and very smart. I would highly recommend him to anyone. He also has state of the art equipment and technology. He doesn't price gouge or try to upsell me either. What a pleasure to be around. Thank you Dr. Watkins!

I was asked to sign consent for a $590 deep cleaning with laser treatment before the dentist had…read morediscussed my X-rays or the significant problems found in four teeth. The dentist only discussed those findings after I had signed. I became extremely distressed and was crying, and explained that I was considering a different treatment approach, including extraction and dentures, and why I felt that was more appropriate for me. I was told to discuss this with my husband, and the cleaning proceeded. I felt too overwhelmed in that moment to get up and leave after I had already signed for the treatment. I do not feel I was given enough information at the time I signed to make an informed decision, and the information provided afterward significantly changed my treatment preference. I left feeling that I had not been given a meaningful opportunity to make my own decision about whether to proceed. When I complained, the office told me that it is their standard procedure to have patients sign for treatment before the dentist discusses their dental findings with them.