The staff here is very professional. The dentist is very knowledgeable and good. I Definitely…read morerecommend this location for you. I keep coming back.

i've been with this office six years they canceled my cleaning appointment because they said they…read moredidn't have pre-authorization even though I had proof that the procedures were covered the office manager refused to send out a pre-authorization because she used my words against me, when I said that I planned on changing to a different office. These people had a "working" lunch and locked their patients out of the office in 102° heat while the dentist was on vacation. I was also told that they expected payment upfront for the cleaning because they didn't have pre-authorization they did not offer me a payment plan. I would never go to this office if I were you.

I have moved a lot as an adult. One of my least favorite activities after every move is finding a…read morenew dentist. I have had a lot of dental work done over the years (several cavities filled and an implant from a tooth I knocked out in my youth) and so I know how important it is to find a dentist that is not only likeable but competent. Dr. Hicks came highly recommended from everything I read on the internet. Luckily I was not in any hurry for a new patient appointment (just due for a cleaning and did not have any issues to report) because it took several months to get me in. If I had a more urgent issue they may have taken additional steps to get me in sooner--not sure, as that wasn't the case for me. My appointment started promptly. The hygienist assigned to me was kind and did a great job taking x-rays and cleaning my teeth. Dr. Hicks was friendly and professional. I have had some dentists that try to sell me nonsense cosmetic crap for my teeth, and was glad that Dr. Hicks and her team did no such thing. Everyone in the office was upbeat and friendly: you can tell the staff is treated well, because the morale is high. I would recommend Dr. Hicks to anyone looking for a new dentist.

I called and never received a response. Note that this chick…read morerequired a 48 hr cancellation. That's very arrogant

Super nice office and the staff are always helpful when I'm here! I usually don't like the dentist…read morebut the hygienists are friendly so I don't get as anxious when I'm here.

Super friendly staff!:) Had a really great first time experience here, i was assisted by Alexis…read moreinitially which right off the bat you could tell she knew her stuff and ultimately just had a really great attitude during my visit. 10/10 Recommend !

I hesitated between a 4 and a 5 for this dentist but their friendly and professional staff, from…read morethe front desk to the dentist herself, makes anything less than a 5 impossible. My only complaint is the long wait and overall appointment. Every time I've been there, they seem to be running behind. To be fair, they're in a new building and seem to still be working out some kinks in this new place. The actual service and the very reasonable costs were great. I felt like the entire time, everyone I dealt with made an effort to explain what they were going to do or what was going to happen next. They're using the latest equipment that really helps you see what the dentist is seeing and understand what the treatment will be and why it's needed so you feel involved in the decision making and not like an unwilling but resigned participant. I was really worried about my dental appointments due to Covid but everyone I saw/interacted with, staff and patients, was masked and being really careful. Sanitizing was happening regularly and they've really created a space that's as safe as possible.

My wife and I have been going to this location for well over 10 years. About 4 years ago (+/-),…read morethe main dentist left. It happened right after a corporate takeover. Things have steadily gotten worse. Cleaning before last, the hygienist hurt me. After the cleaning, the dentist reviewed photos of work that she suggested be done. One photo showed a cut to my gum. It was plain as day. However, she covered for the hygienist and said it was a pixel flaw ... or something to that effect. I knew better. My wife's cleaning was terrible as well...terrible. Her hygienist hurt her too. And, it was a different hygienist! Though my last cleaning went very well with a different hygienist, they charged my wife a total of $109 for laser treatment (used to stop gum bleeding during the cleaning process). Not once has my wife ever been told that her gums bled (excessively) during cleaning. The front staff warn you at check in that if it's necessary, they'll use the treatment and that there is an additional charge. They're setting you up. We're never going back...

I have not enough words to say what a good experience I had with doctor Bedoya and his staff.very…read moreprofessional clean done all my teeth.I'm really happy and pleased with the work.I highly recommend this place.Don't search anymore you will be never disappointed.

Good dentist & staff was friendly including Luis. Definitely recommend going here if you're looking…read morefor a clean & comfortable place.

I've had braces for almost 5 years. I was supposed to have them for only 2 years but the…read moreorthodontist keeps on wanting to open a gap that has BEEN having space for all those 5 years. The orthodontist is the problem. The staff and the dental assistants are incredibly nice however.

The dentist was absolutely the most gentle one I've been to! Not only was he gentle but he did the…read morework in a very timely manner as well. I've suffered from dental anxiety for years due to past work I've had done and have not wanted to go see a dentist for sometime now. Finally really needing to go get some work done I found this place and I can honestly say it's my new dentist from now on! Very affordable prices and staff are extremely professional and helpful!

update March Going back in a few minutes for teeth cleaning…read more always goes well i have the offered package that allows 3x a year and x-ray and 20 pct off other services. it's my only dental package.

The most stress-free dental experience I've had in years, thanks to a wonderfully talented doctor,…read morecaring staff, and beautiful setting. Having had extensive procedures in several other parts of the country (including several crowns and an implant that were well done by my previous provider, in San Diego), I was unsure I'd find an office in Tucson that could match the level of expertise I've had elsewhere. Dr. Mitchell made that simple -- he not only has excellent depth in general and aesthetic dentistry but is also just an incredibly nice person. I'm someone who experiences major anxiety in the chair, and I've found Dr. Mitchell's easygoing demeanor a huge relief. I also appreciate that the hygienist is extremely respectful and patient-focused. For instance, I'd had my last bitewings eleven months before, and before my arrival, she had noticed that and double-checked with my insurance to ensure I was eligible, but more important, she also asked me if I would prefer to have them a little early or wait until my next visit. It's completely refreshing to have the staff ask what the patient wants, instead of trying to push services or products. Another major advantage is the office itself -- located on Grant Road (north lane, next door to Black Rock Coffee, just across the street from the Mercedes Benz dealer and slightly west of the post office), the building has ample covered parking, and the interior capitalizes perfectly on stunning views of the Catalinas, with several exam chairs facing straight out to the gorgeous scenery...just another way to feel relaxed and happy in a place dedicated to making you flash your best smile!

I would give zero stars if I could. I was quoted over 2k with my insurance to get care here and…read moreMisdiagnosed with periodontal disease so I went and got a second opinion no periodontal disease and two more cavities that this dentist did not catch and ended up only paying 300 out of pocket do not come here if you have insurance they do everything they can to max out your benefits and over charge with services you do not need... I am actually genuinely shocked at the unethical nature of this practice.

Staff was very attentive Financial were very aggressive…read more Estimated the recommended cost for everything to be over $7500!!! The said I needed a bone graft after removing a tooth. They charged $1200 for a 5 minute procedure! Come on , They bone was already exposed from the tooth extraction. They filed the insurance as dental which doesn't cover bone grafts and had to refill with Medicare. Avoid Aspen Dental.

This is a great place to go for anyone in the family. I went and had dentures made. The people are…read morewonderful and so very nice. The Doc he is fabulous and very kind. He does all and more to make you comfortable and feel at ease. I am so happy with my dentures. And I would send all my friends tosee the Doc. Lorrie K

From the owner: Crowns & Bridge Denture…read more Implant supported Denture Root canals Extractions Cleaning & whitining