As of today, I have not had my procedure yet. My review therefore, is based on something else;…read morecompassion and human kindness. The scheduler I was dealing with learned of an issue in my life that was severely impacting my ability to function. When I told her the situation, she treated me as if she had known me for years, instead of having just met me. That's rare these days in my opinion. Imagine my surprise when I received a card about 2 weeks later signed by about a dozen people in the practice! If I am given that level of service and support during and after my procedure, a 5 star review won't even come close- go higher!

A few years after a root canal, I was having pain in the same tooth and I also noticed a fistula…read morenext to the tooth. I went back to the endodontist who performed the root canal and, after spending a few hundred dollars on a 3D xray, he couldn't see anything wrong with the root canal. He recommended I see Dr. Wood. I had to wait a month for an appointment and, about a week before the appointment date, I noticed that the fistula was gone and the pain had dissipated. I called the AZMOS office and spoke with a new patient rep who encouraged me to keep the appointment because Dr Wood would be able to diagnose the problem. The office was very crowded and felt chaotic. When I was finally called into the exam room, the first thing I was asked was whether I wanted to be put out for my procedure. I was only there for a consultation. I was not impressed with the staff or the way patients were handled. After having two more X-rays taken (they said they couldn't read the X-rays that the endodontist had taken), Dr. Wood couldn't figure out what was wrong. He didn't push me into anything, which I appreciated. I returned to the waiting room and had to wait again. I did not have insurance and had to pay out of pocket. One of the receptionists told me my total and charged my credit card. About a month later, I got a bill for an additional charge. When I spoke with someone from the billing department, she told me that they had made a mistake and hadn't charged me enough. She didn't apologize and was pretty rude. After not getting any diagnosis or closure with my problem, the extra charge was upsetting. I would not recommend this practice to anyone. No one filled me with confidence and they don't seem to believe in treating their patients with respect. It's all about the money.

You can go see Dr Brown with confidence that you will get the best care by him and his staff. He…read morehas treated myself, my mom and husband over the last decade for gum repairs and implants. He goes above and beyond to put you at ease, keep you comfortable, and communicate clearly what you need and why. I would not hesitate to recommend him to anyone who needs a consult and or treatment.

After being told by a corporate dental "factory" that I had to have all my teeth pulled, I found a…read moresecond and honest opinion: Dr. Graig Brown will take care of all your needs with "the human experience." He cares, he listens to your concerns and needs.. His patient-centered approach is superior. He is knowledgeable with excellent communication skills,is detailed oriented, and makes you feel conformable His staff is very competent, warm, with terrific management skills. Entering the office you immediately feel at ease. Look no further you have found, Dr. Graig D. Brown, the BEST!!

I recently had a dental procedure by Dr. Adam Kaiser. Everything went well, he explained every step…read moreand answered all my questions. Dr. kaiser and all the staff in the office are caring,courteous and professional. I highly recommend this office.

This review regards incompetent and uncaring treatment by Dr. Prokes at Casas Adobe Oral &…read moreMaxillofacial Surgery on Swan Rd., not La Cholla, but they seem to be the same organization. I had appointment for tooth extraction without sedation on 6/12/26. I had undergone 2 root canal (RC) treatments on the tooth with pain remaining after 2 months. My endodontist said I would need to have a 3rd RC (no guarantee of success) or get the tooth extracted (guaranteed success). I chose to have the tooth extracted and thus the appointment at Casas. I had a referral and also verbally explained to Dr. Prokes what I described above. She seemed confused and left the room to call my endodontist. She came back and said I didn't need any more RC treatments nor a tooth extraction. I was confused but of course happy to hear that, and subsequently left. Turns out Dr. Prokes did not speak to my endodontist, but to customer service who was uninformed. A week or so later, after my last antibiotic cycle had ended, the pain came raging back, and I found out that the tooth next to the originally infected tooth was now also infected. So I have to make the decision to extract them or more RC treatments on both teeth. Part of that decision is the cost of each option. I decided if I extracted the teeth, I wanted to have sedation. Casas said I had to come in again to discuss sedation with Dr. Prokes to get the cost, which I can't get. (My insurance requires provider to submit pre-estimate request to get quote, which takes minutes at most). I made an appointment for July 8, and was told I needed to get referral for the 2nd tooth before then. My dentist told me by email that he had submitted it to Casas on July 1, but Casas on July 3 still hadn't received it. Both my dentist and endodontist are out of the office this week due to the holiday, so I can't get another referral until Monday (my appointment is Wed.). To help with Dr. Prokes' confusion, I wrote a detailed history on all treatment, etc. associated with the 1st tooth and the diagnosis of the 2nd tooth. I explained I wasn't sure yet whether to extract 1, 2 or none of the teeth, but needed the cost info to decide. I got a call from Casas the next day on 7/3 saying Dr. Prokes said to cancel my appointment because I didn't have both referrals. Again I could get the 2nd one on Monday. Also, she wanted to talk to my dentist to make sure I needed the tooth/teeth extractions. This suggests I'm some kind of kook who wants teeth pulled out that don't need to be extracted. Note I have all of my teeth and am 61 years old. From Casas' website, it looks like there are at least 5 other oral surgeons at Casas. None of the others have had timely appointments open in 1 or 2 weeks....only Dr. Prokes has availability. Now I know why.....apparently nobody recommends her to others. I suggest you don't see Dr. Prokes, who doesn't seem to comprehend the English language nor care about her patients. I thinks it's likely that if Prokes had extracted the initial tooth when I went there for that purpose, the infection might not have spread into the 2nd tooth, costing me significant extra costs and substantial pain. How cruel that because of Prokes, I have to start over with RFQ with another facility, as I certainly won't ever go back to Casas. How hard would it have been to just give me a quotation for sedation, especially since I had already been to the facility? Certainly no harm would come of this. No treatment or tooth extraction was going to be performed on 7/8.....just discussion of sedation (and I've had sedation several times in my life) and finally telling me how much it would cost. I understand needing the referral, which I could have had re-sent on 7/6, and certainly well before any tooth extractions would be performed. It's just hard to fathom these stupid rules, and the incompetence and lack of empathy of Dr. Prokes.

As has been for 10 years, Dr. Piper Dehnert, the Dental Hygienists and office staff are EXCELLENT…read more Dr. Dehnert Hygienests make these trips to the Dentist as non eventful as possible. I'm grateful to be on of their patients.

I've been going to Dr Mednick for years and she has always been kind, friendly, and thorough. She's…read moregiven me great care and if there ever was a problem, she listened and fixed it. I recommend her for sure.

It's not a fun thing to have a tooth extraction so when it is necessary you want it to be as easy…read moreand painless as possible. Everyone I interacted with including Dr Loschiavo were nice and took time to explain everything. Getting the tooth out went pretty quick and barely hurt. I was given instructions that were reviewed with me before I left. I appreciating the experience being as good as possible under the circumstances.

Excellent care, attentive staff. His oral surgery…read moreexperience speaks volumes. Office staff are very knowledgeable about insurance benefits as well.

I had to have my wisdom teeth removed recently, and I was completely terrified to do it. I had put…read moreit off because I didn't have dental, so when I got it in the start of January I had no excuses left to make. I Yelped wisdom teeth and this was the first place that popped up, so I gave them a call and got my appointment set up with them. I met with Dr. Klemmedson, who was very no-nonsense, but definitely tried to make me feel more at ease. He took a look in my mouth and said I had something called Perry Coronitis, which is when the gums don't stick to the wisdom teeth so all kinds of nasty stuff can get in there. It may have explained why I had tonsilitis twice this year and never had it before a day in my life. He showed me my x-ray, which was fascinating, and tried to show me where the injections would go based on where my cavities had been. I told him I never had anesthesia for cavities because I can't stand needles. He offered to put me under instead. On the day of the surgery, I was really scared. I had never had surgery of any kind, and the only thing that I could calm myself down with was to keep saying, "He does this all the time. I trust doctors. Many people in my family are medical professionals. This will be fine." The staff there did everything they could to make me feel at ease also. They tried to give me the medicine to put me under, but I was so scared that my blood pressure kept spiking. Finally I went under and, like no time had passed, I was awake and telling the tech that was putting vasaline on my face that she was "delightful". (I got to wake up to a woman with pink scrubs and a huge smile.) I was discharged with my boyfriend, who they followed up with to make sure I was ok. I went in for follow up, and Dr. Klemmedson told me that apparently I talked the entire time. I guess I could not shut up, and kept asking "are we done? Are we done?" He put gauze with clove oil into the cavities to help with my dry sockets and took them out the next day. I absolutely recommend him to anyone in need of oral surgery. Had he joked around with me and then told me I would be fine, it would make me way more nervous. He was kind, informative, helpful, professional. The staff was friendly and put my nerves to rest. I will absolutely be back for anything else I may ever need.

Front desk seems very unorganized. I made two appointments and both of them had to be rescheduled…read more(from their end). Frustrating because I had made the appointment weeks in advance and they rescheduled 2 days before my appointment.

Fortunately, I had never needed to visit an oral surgeon before my recent visit to Dr. Holbrook…read more But I'm grateful I was referred to him first. From the first appt to the last (follow-up after surgery), Dr. Holbrook took the time to consult with me and explain - in as much detail as I wanted - exactly what surgery would entail and why it was necessary. On the day of surgery, he was very re-assuring, and surgery went exactly as planned. I was in the chair for a good 45 minutes and was a little concerned about the eventual cost. When I received the final bill, I was pleasantly surprised that it wasn't a lot higher (given the number of office visits for consultation/surgery/follow up). There was never any pressure to "DO THIS NOW", and the final result has left me more than pleased. I hope not to have to have more oral surgery, but if it is necessary, I'll definitely return!

We were referred by our Dentist for wisdom teeth removal. They called and offered us an appointment…read morein just a couple of days which was nice. However, we waited for 2+ hours to be seen and then it seemed very informal. They were very busy and should consider the schedule when adding on patients. The surgery went well.

This review regards incompetent and uncaring treatment by Dr. Prokes at Casas Adobe Oral &…read moreMaxillofacial Surgery on Swan Rd. I had appointment for tooth extraction without sedation on 6/12/26. I had undergone 2 root canal (RC) treatments on the tooth with pain remaining after 2 months. My endodontist said I would need to have a 3rd RC (no guarantee of success) or get the tooth extracted (guaranteed success). I chose to have the tooth extracted and thus the appointment at Casas. I had a referral and also verbally explained to Dr. Prokes what I described above. She seemed confused and left the room to call my endodontist. She came back and said I didn't need any more RC treatments nor a tooth extraction. I was confused but of course happy to hear that, and subsequently left. Turns out Dr. Prokes did not speak to my endodontist, but to customer service who was uninformed. A week or so later, after my last antibiotic cycle had ended, the pain came raging back, and I found out that the tooth next to the originally infected tooth was now also infected. So I have to make the decision to extract them or more RC treatments on both teeth. Part of that decision is the cost of each option. I decided if I extracted the teeth, I wanted to have sedation. Casas said I had to come in again to discuss sedation with Dr. Prokes to get the cost, which I can't get. (My insurance requires provider to submit pre-estimate request to get quote, which takes minutes at most). I made an appointment for July 8, and was told I needed to get referral for the 2nd tooth before then. My dentist told me by email that he had submitted it to Casas on July 1, but Casas on July 3 still hadn't received it. Both my dentist and endodontist are out of the office this week due to the holiday, so I can't get another referral until Monday (my appointment is Wed.). To help with Dr. Prokes' confusion, I wrote a detailed history on all treatment, etc. associated with the 1st tooth and the diagnosis of the 2nd tooth. I explained I wasn't sure yet whether to extract 1, 2 or none of the teeth, but needed the cost info to decide. I got a call from Casas the next day on 7/3 saying Dr. Prokes said to cancel my appointment because I didn't have both referrals. Again I could get the 2nd one on Monday. Also, she wanted to talk to my dentist to make sure I needed the tooth/teeth extractions. This suggests I'm some kind of kook who wants teeth pulled out that don't need to be extracted. Note I have all of my teeth and am 61 years old. From Casas' website, it looks like there are at least 5 other oral surgeons at Casas. None of the others have had timely appointments open in 1 or 2 weeks....only Dr. Prokes has availability. Now I know why.....apparently nobody recommends her to others. I suggest you don't see Dr. Prokes, who doesn't seem to comprehend the English language nor care about her patients. I thinks it's likely that if Prokes had extracted the initial tooth when I went there for that purpose, the infection might not have spread into the 2nd tooth, costing me significant extra costs and substantial pain. How cruel that because of Prokes, I have to start over with RFQ with another facility, as I certainly won't ever go back to Casas. How hard would it have been to just give me a quotation for sedation, especially since I had already been to the facility? Certainly no harm would come of this. No treatment or tooth extraction was going to be performed on 7/8.....just discussion of sedation (and I've had sedation several times in my life) and finally telling me how much it would cost. I understand needing the referral, which I could have had re-sent on 7/6, and certainly well before any tooth extractions would be performed. It's just hard to fathom these stupid rules, and the incompetence and lack of empathy of Dr. Prokes.

rudest office. I have ever dealt with!! No one wants to get their teeth pulled and they make the…read moreexperience worse. Phone staff first question was my insurance and then berated me that I did not have my insurance number handy. They are dire need of customer service training. awful

this this is the most filthiest nastiest, dentist, office and dentist that I've ever seen in my…read morewhole entire life All they do is filth work filthy work nasty filthy work the dentist himself can't even understand his staff's lol hygienist , receptionist any staff due to Spanish-speaking language no comprehension of the English language that you'd be better off having your work done at the border in Mexico dentist . stop by that office the dentist his self is filthy and nasty. the audacity The staff is nasty specially the one at the front desk named Ruth that is the most nastiest, filthiest I ever seen and don't have no knowledge about anything. bad hairdo off the hook ups lol and unprofessional behavior! unprofessional dress code, you name it... if you value your health and your life, do not go there for anything x-rays etc. The office is full of 19 Covid. Patients and dentist will still take you in. It smells horribly the hygienist is not professional, so you need to call the state board health department. before appts go to Mexico first...., Not pueblo dental Midville

dealing with some dental pain and I went there and was treated l mattered. The dentist and the…read moretech's were amazing and we got my issue solved and it was mostly painless. A few needles in the gums but nothing too bad. I am having the 4 front crowns in my mouth on the top of my mouuth replaced. It's long overdue.. They are 35 years old.....and it's time. I will have a brand new smile They have been wonderful and what started out as a toothache has ended very well. I appreciate their attention to detail. I'm also getting a filling refilled and I'm getting a mouthguard because apparently I grind my teeth. Long overdue dentist visit that turned out very very well. Recommend them hands down.

Horrible experience. We had a denture made for my two front teeth and the bottom tips of the teeth…read morecame back translucent. I told them I obviously wasn't happy. They agreed and said they would have another one made. A few days later I returned to pick up the "new one" and they were the exact same ones again, except for this time they painted the back of them and shaved off or grinded off the translucent parts on the bottom tips! When I tried them on they looked crooked and ridiculous. I told them I was not happy and that it's obviously the same ones from the first time around. They said too bad and that's the best they can do. I told them I wanted them to make another and they refused. I even offered to pay again and they still refused. They had me talk to the manager Andrew and he said that It was not the same ones and that nothing could be done for me. Then he said "if you're not happy with the result, you can go elsewhere". He was also being rude and condescending and calling us liars to our face when they were obviously the same denture. To top it off, they still charged me the copay and charged my insurance as well even though I left the denture there. My whole family has been going there for years and had great service before this. I will not be coming back and I don't recommend anyone should either. I will be contacting the ADA to tell them what happened. See for yourself at the before and after pics provided.

Going to the dentist is high on the "I hate it" scale along with buying a car, selling a house and…read morefiling taxes. But Dr. Dino Drummer and his team bring the quality treatment so that the process is less frustration and with fewer fallen tears. First order of business, this is a lively, cheerful and goofy bunch. That may be a turnoff to some. But the team keeps with professionalism while realizing that an A-plus business can be run with compassion, care and fun. Bedside manner - perfected! What I especially love about the team is that everyone comes from a place of patient advocacy and empowerment through information. Never in the history of medical and dental care have I come across a team that asked so many deliberate questions before beginning a service. The team wants to be quite clear about your dental history and needs before offering any suggestions and before beginning treatments. And the team goes over your chart quite thoroughly. But it is not in a paternalistic way. If you are already well attuned to something, or if you have tried something that didn't work, they are open to moving on. They even have an active Facebook page where they leave dental care tips and other information. Why is this HUGELY important? You can find a dentist most anywhere. But I appreciate that the team has not forgotten that they are working with human bodies and the full range of human emotion. They are patient, caring, attentive, curious and concerned. It is sometimes difficult to find this level of care in physicians and health/medical specialists -- especially at a place that is a bit more accessible and affordable than more elite/expensive offices. The team offers general services, like teeth cleaning, exams, X-ray, root canal therapy, extractions, wisdom tooth extraction and the production of mouth guards. The team also offers cosmetic and restorative dentistry, including dentures, crowns, whitening, fillings and Invisalign. Want a more peaceful and relaxed visit? The team also offers Nitrous Oxide. So, yes, I highly recommend this location and this team. And to the team: Thank you all!