Found the prices to be very competitive and everyone was very helpful. Wish they advertised more,…read morecould have used them for other projects.

Manny is so helpful, went over and beyond, not only to help me choose the best products for my home…read moreremodel, but came in beating competitor prices and timelines! These are the best in the business! Highly recommend

Overdue review for our outstanding experience with our garage epoxy & backyard concrete (epoxy)…read morework. We were looking for a reliable company to coat our garage flooring, as well as covered patio in our backyard. My husband and me were elated to have discovered Rax! The company was EFFICIENT & responsive with complimentary consultation. One of the male staffs came out to our house for a quote. We were flabbergasted when we received the quote , which was beyond reasonable!! Needless to say, we hired the company immediately!! I highly recommend Raxmasters.

Jerry came out and gave us a quote for the racks, but also showed me the floor samples, which I…read moreloved. Jorge installed the racks, and I cannot say enough good things to describe how awesome they are. They are coming back next week to do the floors. Looking at the racks, I cannot imagine how great our garage will look. Will update after the floor is done, but Jorge is a rock star!

Are they the cheapest? No But they did a great job, and they…read moreare cheaper than all those ads you see on IG. I did find another company a few days before they were going to start through my water guy for 800 less, but they couldn't price match them. I already felt bad about giving the go-ahead to Craftsmans, so I just took the loss on that one. Talked to Richard regarding the coating. I did some research online, and people recommended you get the polyurea/polyaspartic coatings instead of regular epoxy out here due to the extreme heat we get. His 2-man team comes out early in the morning, and they take 3 days to complete the job. Richard comes by a day or 2 before they start so you can see the colors and flake options he has to offer. I just know people online DON'T recommend black at all because if you ever do work in your garage and you drop something, it's gone... can't find anything in that colorway. I chose a light grey with medium-sized flakes. 1st day, they diamond grind and patch up any cracks or chips they see on the cement surfaces, including stem walls, and put a base coat. Second day, they come and put down a second coat of the color you chose and the flakes that you chose. 3rd day the come and scrape off excess flakes that didn't stick and put on the final polyaspartic coat. Every day you have to leave your garage door cracked open to let it dry and air out. Also, so your garage door doesn't stick to the coat before it dries, make sure the week ahead is a dry one with no rain before you do the process. I did let it dry for almost a month before parking or doing anything in the garage to let it COMPLETELY dry and set. Richard did say the longer the better. For the prices they send you the bill with the CC fees already added, but if you pay with bank transfers you just have to subtract the CC fees yourself before paying, which can be confusing for some. I ended up paying 3700 for my 3-car garage with stem walls to be coated with poly. Only gripes I have so far are that I wish the final Poly coat was a little thicker; in some parts the flakes stick out a lot. Also, the color I chose, you kinda have to mop the floor often; marks show very well and kinda get dirty quick. Sucks for me cause I have OCD. Other than that, time will tell how well this coat stands up to the test of time. Since this is a poly coating and not the epoxy, this should hold up for a very long time. Richard also did mention that if there are any issues, just send him a message. So far, everybody who sees the garage they compliment on the color and flake scheme that I chose.

Very Disappointing Experience - Poor Quality and Lack of Follow-Through…read more When moving into our newly constructed home, I wanted to do everything right from the start. I had the house painted before moving in, had the water softener and filters installed, and decided to have the garage floor coated with epoxy. My painter offered to do the garage floor for $600, but since it wasn't his specialty, I was hesitant. I ultimately chose Craftsman Coating, even though they charged nearly twice as much, believing I was paying a premium for professional workmanship and a quality finish. Unfortunately, that was not the experience I received. It appears that the clear coat was never applied over the epoxy. I didn't discover the extent of the problem until three years later, when I purchased a new vehicle and began parking it in the garage for the very first time. The first time I pulled the car out the following morning, the coating had pulled right off the floor, leaving four tire-tread patterns of exposed concrete. Beyond that, the floor was getting marked up and discolored from everyday foot traffic, despite mopping it exactly as my neighbor did with her garage floor. Here's what makes this especially frustrating: my neighbor moved into her new home around the same time we did and had our painter handle her garage floor. He purchased the materials at Home Depot and did the work himself. Her floor turned out beautiful. She has parked her vehicle in the garage every day since moving in, and to this day, her floor remains shiny, clean, and free of scratches, stains, and discoloration. The difference in quality is remarkable, especially considering I paid nearly twice as much for what I expected to be a professional job. During the first year, I even recommended Craftsman Coating to another customer. Through that experience, I learned the clear coat is supposed to be applied on the second day. My garage floor was completed in a single day. While I cannot say with certainty what was or wasn't applied, the one-day installation, combined with the coating failure and premature discoloration, raises serious concerns about whether the job was completed properly. I contacted the owner to explain my concerns and request a floor evaluation. He promised to send someone out to inspect it, but no one ever showed up. I gave plenty of time because I didn't want to be a nuisance, and I followed up by text multiple times. My messages went unacknowledged and unanswered. This is overpromising and underdelivering. For me, the biggest disappointment isn't just the poor performance of the floor coating. It's the complete lack of follow-through after I gave the owner a chance to address the problem. I paid a premium because I trusted this company to do the job right. Instead, I was left with a floor that looks worn, discolors with ordinary use, and has coating that has already peeled down to the concrete. I believe in a fair exchange: a customer pays for a service, and the business stands behind its work. Mistakes can happen, but a reputable company should be willing to evaluate a legitimate concern and make an effort to resolve it. Based on my experience, I cannot recommend Craftsman Coating. The finished floor quality has been disappointing, and the lack of communication and follow-through has been even worse. I wish I had gone with my painter's original offer. I would have paid less and, based on my neighbor's experience and what I can simply see with my eyes, I could have ended up with a much better garage floor.

I had a major leak in my house and my plumber recommended this place. I was so nervous and didn't…read moreknow anything about plumbing and I had to purchase a monoblock. I called Patricia Kirby who was extremely knowledgeable and patient with all my ignorant questions. I was clueless but she went above and beyond to assist what i needed. She explained thoroughly what I needed, what to watch out for (asked if I had water softener loop ) and gave me great advice. Customer service was outstanding ! Highly recommend this place. Great price and they have it all! So Worth it!

I purchased all my plumbing parts and fixtures from Keenan. You couldn't ask for better customer…read moreservice from Stephanie and Don. Great prices as well. I worked as a Purchasing Manager for Xtreme Manufacturing for over 5 years and we would only buy from Keenan because they are the best. I believe my old company is still purchasing from Keenan and I couldn't be happier about it.

Fastlane Coatings was amazing to work with every step of the way!…read more I decided to get my garage floor coated after I had already moved in, which meant emptying the entire garage first. This seemed daunting to me and had kept me from getting my floors done for a while. Kim, Fastlane's owner, assured me that Fastlane would be able to make all the necessary arrangements. They seamlessly arranged a storage pod and white glove movers to get everything out of my garage and into the pod. She stayed in constant communication with me to keep me aware of everything and ensure everything went smoothly. Rod came out to show me the flooring color options. He explained the differences between epoxy and polyurea so I could make an informed choice, and he was knowledgeable and patient while I narrowed down the colors. Ultimately, I went with the color Shoreline. He gave me an estimate all in the same visit. Once I decided to move forward, scheduling was easy and they fit me in quickly. Chris did the installation. He was efficient and meticulous. Start to finish, it was done in about 6 hours. Once the flooring was done, I decided to have the walls painted too, and Kim helped with painter recommendations so I was able to find someone on short notice. The amount of personal attention she put into my experience was amazing. My floors look amazing and my garage has been completely transformed. I use it as my home gym now, and it is a place I actually enjoy spending time in. Every day when I come home I am greeted by a space that feels welcoming instead of like a dungeon. I highly recommend Fastlane to anyone thinking about doing their garage floors. The transformation is worth the investment. 5 all the way!

From start to finish, 100% satisfaction. I've lived in this town over 40 years and owned multiple…read morebusinesses so FASTLANE is doing something right for customer satisfaction. Communication was very strong and all appointments on time with Rod and Chris being able to answer all questions, very professional/courteous. Lastly, I love my newly coated garage. Thanks to the Fastlane Team! Lastly, anyone who takes the time for the 'small things' but yet they are the BIG things for success.........impressed with a handwritten thank you card and a personal phone call to thank you, this is unheard of anymore, please support this business!

Great customer service! Products are high quality and very competitive prices. Excited for my new…read morekitchen!

TLDR: there are better vendors out there. The cabinet quality is okay for the discounted contractor…read moreprice but expect a lot of problems. No one on the granite factory direct team follows up with you or your contractor and it will make your contractors life and your life extremely difficult. They also seem to remove negative reviews from Google so be careful and read some of the older reviews. Here's my experience for those who are interested: With my measurements my contractor and I took they weren't able to draft up anything, they said that the contractor usually does everything. My contractor was confused as most other vendors out here have some sort of capability to visualize based on their inventory. After getting no where after a few visits we ended up drafting our own plans based on their inventory book they provided. Returned with my contractor placed the order after a few adjustments. They said our shipment should arrive with the next Monday delivery. This isn't their main location. The main company location is in San Diego. So they need to send trucks to get their orders fulfilled. My contractor went out to pick them up as scheduled and they only have the quartz slab and a single cabinet. Turns out something happened and it wouldn't arrive until the following week. Wait a week contractor goes back to pick things up and they don't have the order. Now that it's 2-3 weeks late I try to help by getting in touch and they keep saying "I'll have Sabrina (our sales associate) call you back". They also mention that they only talk or speak with contractors. On their website however you can purchase directly via Shopify so just beware of this piece of information. It made me think, oh if they are having issues it looks bad on the contractor vs granite factory direct since a deadline is not their problem. So contractors be careful. We never get a call back. Another week goes by I try and call, finally get through and they respond with "oh we ended up getting some of your items but the truck was too heavy, so your full order didn't arrive". Call back the following week "oh we ended up getting 3 white cabinets instead of the gray cabinets you ordered". Meanwhile me and my contractor had to do most of the calling they rarely called either of us back. Finally after a month and a half now and after calling enough times wondering where the heck the order is they give my number to the owner Maysam. He told us that apparently "a truck of theirs flipped" and that everything should arrive during the next shipment. I tell him hey I get it, stuff happens, it's been a while I just need some sort of communication here. Meanwhile I'm imagining what if I had done a big kitchen remodel and I've already gutted my kitchen waiting for these cabinets to arrive this would have been a nightmare. Wait for the delivery they say everything has arrived. My contractor goes to pick it up. Started constructing some of the cabinets and we soon realize we're still missing cabinets. I call Maysam which he is still not easy to get a hold of since apparently he's a very very busy guy. He tells me that he can deliver my cabinets to me on Thursday when the last cabinet should finally arrive. Thursday I give a call and a follow up text, no response. We call the main office, Sabrina reaches out to him to which he replies that he's going to send someone out today. We say okay, waited, and we heard nothing. Today we drove out to pick up the cabinets ourselves to which they didn't even want to let me pick up the cabinets since they only work with contractors. I try and call Maysam, no response, I call back he hangs up, I keep calling until I get a response, he tells me he's busy and to stop calling him and have my contractor reach out to the sales associate if there are issues. Overall probably one of the worst customer service experiences I've ever had. I tried to ask for compensation for wasting mine and my contractors time and they denied. So both contractors and general public just be warned that the headache may not be worth it.

Very nice showroom, selection and customer service! I…read morestopped by for ideas for an unscheduled, unplanned bathroom total remodel . Janice took her time and showed me the displays. I ended up ordering the display for my bathroom! She took the time to make sure everything was in stock and ready for contractor pick up. She even notified me when the contractors didn't show up! Products are great quality and the customer service is superb

Before the countertop replacement, my kitchen was fully functional. What made this experience so…read moredisappointing is that a major limitation was never clearly explained before I signed the contract. Throughout the entire sales process, Ivy (the salesperson) never informed us that we would need to separately hire a licensed plumber to reconnect the faucet, garbage disposal, drain, and water lines after the countertop was installed. We paid $1,300 in labor charges ($400 for demolition/removal of the old tile backsplash and $900 for countertop installation), only to be told by the technicians on installation day that they were not licensed to reconnect these items. We also purchased a new sink and faucet from the company as part of the project. However, the faucet could not even be installed because the hole cut into the countertop was too small for it to fit. This meant we were left with a brand-new faucet that could not be used until the countertop was modified. To make matters worse, the technicians damaged the wall while removing the old tile backsplash and told us they were not responsible for repairing the damage. After the incomplete installation, we contacted the company to express our concerns. Their response was simply that the countertop installation had been completed according to the agreed scope of work and the fee paid, and that plumbing and electrical work were not included. My biggest concern is not that plumbing work was excluded--it is that this was never clearly disclosed before we signed the contract. Had we been told in advance, we could have planned accordingly or chosen another installer. I also question the company's process. If the technicians are not licensed to reconnect the faucet, drain, garbage disposal, and water lines, how were they permitted to disconnect and remove those same components in the first place? If they were unable to complete the job, they should have made that clear before accepting the installation fee. In addition, if the company supplied the new faucet, why was the countertop hole cut too small for the faucet they sold us? I would have preferred to purchase only the countertop and hire my own installer rather than pay for an installation that left my kitchen unusable. I hope future customers carefully review the contract and ask detailed questions about exactly what the installation includes--and, more importantly, what it does not include. Don't assume the installation fee means your kitchen will be fully functional when the work is finished.

These guys came in and did the most careful floor refinishing job I could imagine. They removed all…read morethe dirt and yellowed finish on our travertine, even getting out small tools to do every last part of the corners. They also took time to explain proper floor care to us in order to avoid any future damage or coloration to the floor. These are definitely good guys.

These folks are great. Good price. Responsive to our needs. Excellent install. Mike was easy to…read morework with and the install crew lead by Arbenz very professional. Highly recommend