Last year I contacted every company advertising deck refinishing in all the NW suburban area home…read moreshoppers and mailers. One quoted an outrageous price, two quoted half the figure, and two promised to come out for a quote and never showed up. All had a number of poor reviews of their work on line. I held off getting the work done. This spring I contacted Pro Coat. Dave Marion quoted a fair price for the job, and warned me that he couldn't guarantee the old botched finish could be completely removed. He said his crew would test a small area and only if they could satisfactorily clean it, would they do my entire deck. His men arrived within the time frame Dave had estimated, the test cleaning worked perfectly, and within the day my deck was stripped, brightened and looking like new. A few days later Pro Coat was back and the deck was stained in an afternoon. Great care was taken to cover the side of the house next to the deck so no over-spray could get on the siding or brickwork. The yard was left immaculately clean. Alfredo did a great job of evenly and thoroughly applying the new stain to the inside and outside of the deck, despite the surrounding hedge making it difficult. My deck now looks like new, and the results were far better than I thought could possibly be achieved. Any future work I need will be done by Pro Coat, and I wouldn't hesitate to recommend their services to anyone.

Can't say enough good things about Dave and his team. Dave came out to personally inspect the deck,…read moresize and condition and his team visited at least 3x to remove and replace a handful of rotting planks, color match our existing color to what they'd apply and then power wash and seal it. He spent time with me on a call explaining the two types of sealant and left me feeling far more informed about the work they were doing than anyone else who's previously done similar work. They moved all the furniture on and off for us and made it a smooth and easy process. Would highly recommend and will use them again when the deck requires re-sealing. Wish all home contractors were as easy going, responsible and timely. Thanks Dave!

Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

We had our entire gutter system replaced and couldn't be happier from start to finish. Derick and…read morehis team did a great job aesthetically and we no longer have draining issues or clogged downspouts. After several heavy rains, the quality in his work shows. He provides pictures, before and after, along with a final inspection requiring Derick's stamp of approval... he had his crew come back out to change the downspout extensions because they weren't up to his standard... I would go with this company 100%

I worked with Corey to replace my wooden deck that had seen better days. He came over to take…read moremeasurements, talk about what I wanted, and within the day gave me options to consider. Seeing both material samples as well as previous projects was super helpful in my decision making process, and I really appreciate Corey's quick response time and friendly demeanor. Daniel and Merrick who did the work were immaculate professionals. They worked quickly and cleanly, and they kept me informed of the progress along the way. I would highly recommend this team if you want a good deck built to last

We love our backyard now. Corey and Tom are the absolute best. Corey called me back immediately to…read morediscuss our project and came by in a very timely manner to take measurements and give us a quote. We had a very large project we were doing and Corey was very accommodating to work around our other contractors. The crew was great, respectful and clean. We had a deck with a pergola built by Corey and Tom. We are so very happy with our deck and pergola. You should look no further. Thank you Corey and Tom

Hired this crew to fix some metal fence posts that were coming up out of the ground. The price was…read morevery fair and they did a good job!

Per Cook County Public Records, Custom Built Fence has been involved in a civil suit, with a Karen…read moreT (I am redacting the last name, but it matches the owner's name on the certified letter I was sent) listed as a representative of the business. Edit: to be clear, I am stating this as to why I believe the "Karen T." who contacted me through Yelp (who has no reviews but has posted oodles of photos to this business) is not a random stranger, and is, in fact, associated with the business. This means business employees contacting me after I asked they not. I'm not going to be snarky and point out that all the conversations between Jan and I were posted via screenshot, by me. Including Karen's unredacted email. I posted about my experience and added the facts so others may judge for themselves. I included unedited screen shots, Jan commented with edited copy/paste data. Use that to determine what you will. End edit. I am being contacted, again, after I requested they leave me alone. To Jan, Karen, and Custom Built Fence - I request that any further communication be through your lawyer (as stated in the letter). I refuse to allow you to intimidate me, and maybe you'd have been able to offer a reasonable fence repair estimate (under $23k) if you weren't wasting $7 to send me a certified letter threatening to sue me. Or maybe not.

Promptly came out to examine my deck and gave me an honest truthful, fantastic explanation. I ended…read moreup not needing any repairs and I don't know of another contractor I've met who has doesn't at least try to upsell me on something. Really thankful, we will be using them in the future when we need to stain our deck. Thanks Sean! Sorry if I misspelled your name.

Deck Doc just finished power washing, sanding and staining my deck, and I am 100% satisfied with…read moretheir work. I scheduled the work around last November, as I wanted my deck to be refinished and looking good for the full 2025 season. The first days with decent weather in late April the deck was washed, and by early May the deck was finished. A crew of 2 worked a full day power washing and bleaching the deck and 2 sections of yard fencing. Every part of the deck was thoroughly cleaned, including areas not normally visible, and all areas of the deck that were surrounded by bushes. Within about a week, as soon as we had a few sunny days and warmer weather, a crew of three worked a full day sanding and staining the deck and fence. The deck floor was power sanded, and all other surfaces were hand sanded, before all sawdust was carefully blown away and stain was applied. Deck Doc did an outstanding job, and I would not hesitate to recommend them. Communications regarding scheduling were excellent, work was done competently and on the days and at the times promised. The area around the deck was left completely clean when work was completed. Thank you for making my deck look like new.

Everything was repaired as expected Totally satisfied with…read moreentire experience Travis was great

We had aluminum siding blow off our house and these guys were the only people I could find that…read morewould do it. Their professional approach and communication was appreciated. The end results have me very much relieved.

Misha was wonderful from start to finish. He is kind and courteous and a pleasure to work with…read more He repaired and stained our old deck. He took great care, was conscientious and did a great job for a fair price. I will be recommending him to friends for any type of job. Thank you M&I Independence! I look forward to working with you again.

Very Good Job. Done very professionally and quickly m. if I have future project, I definitely…read morechoose them again

Evdeck Construction team who built a large deck at my home with phenomenal results. Their…read morecraftsmanship was exceptional - every detail executed with precision creating a beautiful, solid structure twith pressure treated lumber hat has completely transformed my outdoor space. That was at second level I took time to find the right company and I paid for high quality work. Throughout the project, they demonstrated outstanding professionalism through clear communication, reliable scheduling, and respectful treatment of my property. The deck construction was managed efficiently from planning through completion, and their expertise showed in both the quality of work and valuable suggestions they provided. I was so impressed that I hired them again this year to stain the deck, and once again they delivered flawless results with the same attention to detail and professionalism. I am thrilled with how evervthing turned out - It became the perfect spot for relaxing and entertaining. I will hire them again when I need their experts and craftsmanship .Mine was a full tear down that was close to 45 years old. They were also able to do a fabulous brick walkway, steps and walkout that I requested to add on to my project. I talked with their previous clients about their experience and all of them highly suggested them as well. I was so blessed to find them. I recommend them highly without hesitation seeking quality construction work with a team that truly cares about their clients.

We had a deck project that included some involved repairs, some places I contacted didn't want to…read morebe bothered with that and would only quote a complete replacement. EV came out promptly and gave us a fair estimate. We took a little time considering our options and waited a little longer than originally promised to have the work completed. Weather played into it as well and that was taken into consideration. That being said, we are very happy with the final product!! They were super responsive to a couple of flaws in the repair and promptly fixed it to our satisfaction. The crews were all polite and worked in a very clean manner. They are very organized, document everything and make it easy to pay online. I would recommend using their services.