According to the reviews it seems it's a mixed bags of chips, but in our experiences buying and…read morepicking-up our orders has always gone well with no issues and excellent customer service. Depending on what you're looking for, they have a best selection of options with a pricing scale to fix your budget, but it is an industry shop so don't be bringing your piggy bank because this equipment still cost a good chunk of change.

In short. I was discriminated and profiled by store manager named Avery Pascal for paying for a…read moreARRI TRINITY 2 with an American Express Gold Card. Even showing my identification was not good enough. Details will be on a YouTube video. People watch this video so you don't run into this guy and he treats you the same way.

Alan is so friendly and made the process so easy and was so informative…read more My family and I had a great experiences. The turn around for pick up was super quick. Prices are great and lots of variety backgrounds to choose from. Will definitely be coming again. Thank You Alan.

From the owner: Viva Photo Studio specializes in Engagement, Wedding, Family, Children, Maternity Portraits, and…read moreGlamour. We have three professional studios and a pro-lab. Our pro-lab offers digital prints, passports, professional restoration services, and photo gifts ranging from greeting cards to photobook creation.

Hot Rod Cameras is easily one of the coolest spots in town. I've picked up a few pieces of gear…read morefrom them over time, and every single experience has been solid. The team actually knows what they're talking about. No ego, no upsell pressure, just real conversations about what makes sense for your workflow. What I respect most is how tapped in they are to the "new new." They're consistently carrying and releasing the latest gear before most places even catch up. If something innovative drops in the camera world, they either already have it or can get it fast. That matters when you're trying to stay current and competitive. The vibe is professional but relaxed. It feels like a place run by people who actually work in production and understand what it's like on set. They get the urgency. They get the details. And they treat you with respect whether you're buying something big or just grabbing an accessory. If you're serious about camera gear and want knowledgeable people who are cool, helpful, and ahead of the curve, this is the spot. Probably the coolest camera shop in town.

Hot Rod Cameras is basically Disneyland for camera nerds -- except everyone actually knows what…read morethey're doing. I've bought gear from them and prepped cameras at their LA space, and every time it's the same vibe: skilled techs, zero attitude, and a room full of people who clearly care about the craft. The prep area feels like a creative war room -- organized, focused, and buzzing with purpose. If you're serious about production and want to be around people who get it, this is the place.

Ricardo, Tommy, and Adam helped me fixed my tilta gold mount battery adapter right on the spot. I…read moredidn't know they had exactly what I needed for a previous shoot and we gamed out how I can leverage their gear and team knowledge to make my upcoming shoot flawless. Thanks guys! Best team in Burbank/Los Angeles if you ask me. Highly recommend.

Horrible customer service. I purchased an open box that had a factory defect. It was past the 30…read moredays when I notice that it wasnt even working. I emailed and called and was told I could send it in for a refund. When I arrived at Tilta in Burbank the directed me to purchase a new v mount for tilta ring grip, but they did not issue my refund. A couple days later I call to ask about my refund and wasnt processes properly. I called again today and was told that they just started the process today. Im definitely not gonna purchase anything else from TILTA. Ill let my friends and followers know aswell. Ai customer service sucks!

SHARING PSA FOR ALL CUSTOMERS AND RENTAL HOUSES!…read more I contacted my rep at Studio Depot for a set of 10' speed rail which I was able to purchase at a discounted price. I was initially very satisfied with the order and requested that it be fulfilled. I provided my FedEx account number to the representative and authorized him to charge the account for the shipping. However, the representative failed to inform me of the shipping charges before completing the order. After days of waiting, I figured the order was sitting in the shipping cue since I was never provided a shipping cost or tracking number. The shipment arrived out of the blue; and about a week later, I was hit with a $1,507 charge from FedEx which I initially figured was fraud. Come to find out, there was either negligence in the measuring of the package, or ignorance of courtesy, that resulted in an automatic "Ground Unauthorized Package Charge" from FedEx in the amount of $1,250. That meant that the total cost to ship the item without the extra charge was $257, which in and of itself should be reason enough to inform me that the shipping would cost more than the item itself. Nevertheless, were I made aware of any such shipping cost, I would have happily driven from our location in Santa Barbara to LA to pick it up myself. Hell, I'd even bike there. Since then, I have reached out, pleading for a resolution, and the issue has simply been neglected. LONG STORY SHORT: IF YOU ARE PURCHASING ITEMS THROUGH SALES REPS AT THIS COMPANY, explicitly request that they inform you of the shipping charges especially for larger items. I certainly hope that this company increases its transparency with its customers in the future. Don't waste your time or money here. I still hope to see this resolved.

This place is pretty sweet. I have mixed feelings about the new location, it's a bit more…read moreindustrial but the inside is more crowded. The floors aren't carpeted & product is kinda just crammed together. However that def won't stop me from coming here. Just like the older location better that's all! Yes they are a bit pricey, but there's not really a huge market for film equipment. Today's trip I scored some black A Clamps. I know it sounds pretty goofy to get excited about a clamp, but at the same time it's fun to collect smaller items that don't cost an arm & a leg for your studio! Plus, it saves me the hassle from having to spray paint all the clamps anyway! Also I got 20% off my purchase, not sure why, but yay! I will always come back here when I can. The only shitty part is they are open on weekdays only :(.

They no longer handle repairs at this facility--they now outsource everything to Costa Mesa. I'm…read morestill waiting for a confirmation email that my item was dropped off. It's already day two and nothing has come through. In the past, you'd receive an email right away confirming the drop-off, so I'm worried my item may have been lost. Honestly, Canon makes so much money--why can't they afford to keep repairs in-house at Burbank? It's really frustrating.

Canon makes it it so damn difficult for me to consider buying another canon product…read more Went in there to get my 24-70mm f2.8 L lens repaired and the quote was $589!!!! My 70-200 f2.8mm L was $709. Holy crap!!!! This is absolutely ridiculous that Canon does not take care of it's customers better. I had my 24-70 repaired last year and it costed $379. A $200 mark up from last year. They gave me a repair warranty that lasted only 6 months. It's absolutely ridiculous. At least with Apple products, you can buy the Apple care and get anything fixed for $100. But with Canon, NOTHING. I used to be faithful and loyal to Canon but I think it's time to see what the other brands are doing and how they are showing their appreciation towards their customers. This is absolutely insane.

Harry's is dope! Such amazing service. They're so helpful. Very affordable. Feels like family in…read morethere. And LOVE their selection

We were leaving on a long trip and a light, smaller tripod we had broke the week before our flight…read moredeparting - isn't that always the case? We didn't have time to order online and get it before departure so I started to call around. Had a bad experience here before, but called and they were nice (other people working), had a few options, good prices as well. So we drove over, parked in front (they have a few spots for customers) and they had the tripods put aside for us to check. They were nice, patient, nice to talk to. We tried them and settled on one. It was used, but in good condition. So we bought it. It's good we gave them another shot since they are one of the last standing camera stores in the Valley!

I cannot say enough amazing things about this photo restoration studio. I first came here to…read morerestore some foundational family photos for my mom's 80th birthday, and the results were beyond anything I could have hoped for. The images that are part of our family's legacy were brought back to life with such care and beauty. I loved the work so much that I came back again to have a childhood photo restored for 11 of my aunts and uncles as a birthday gift. What he does is truly artistry. He takes his time, pours his heart and soul into every image, and you can feel how much he genuinely cares about the stories behind the photos. In a world where so much is done quickly with AI, he is one of the rare artists still doing this work with incredible skill, patience, and heart. There is something almost spiritual about walking into this place and trusting someone with your most precious family memories. This will be the only place I trust with our valuable family photos. Truly exceptional work.

I've been using this lab for almost a year now, and even after moving from LA to Chicago, I still…read moremail all of my film rolls here because I genuinely haven't found anyone who does it better. The quality of their work is consistently fantastic. John clearly pays attention to the little details, the scans always come back looking beautiful, and I trust them completely with my film rolls with a process that I can't redo or recreate, precious moments. On top of that, their turnaround time is incredibly fast; they get them over to you the day of (as long as you get it to them before 3pm that day), or the next day. I've tried several other labs over the years, but I always end up coming back to this one. There's a reason they've become my go-to, even from halfway across the country. If you're looking for a film lab that combines exceptional quality, reliability, and fast service, I can't recommend them enough. Thank you John!