Today I received my Canon G7X Mark iii I put in a order back on April 12th (back ordered item)…read morecalled about once a month to get a update on what queue I was and they were transparent and provided information. Got a text yesterday that it was being shipped out and got it in less than 24hrs! Just be patient especially if it's a back ordered item :)

In a pinch to get a battery charger. Guy on the phone was nice, but all the other employees were…read morerude when going in to pickup. Got what I needed.

SHARING PSA FOR ALL CUSTOMERS AND RENTAL HOUSES!…read more I contacted my rep at Studio Depot for a set of 10' speed rail which I was able to purchase at a discounted price. I was initially very satisfied with the order and requested that it be fulfilled. I provided my FedEx account number to the representative and authorized him to charge the account for the shipping. However, the representative failed to inform me of the shipping charges before completing the order. After days of waiting, I figured the order was sitting in the shipping cue since I was never provided a shipping cost or tracking number. The shipment arrived out of the blue; and about a week later, I was hit with a $1,507 charge from FedEx which I initially figured was fraud. Come to find out, there was either negligence in the measuring of the package, or ignorance of courtesy, that resulted in an automatic "Ground Unauthorized Package Charge" from FedEx in the amount of $1,250. That meant that the total cost to ship the item without the extra charge was $257, which in and of itself should be reason enough to inform me that the shipping would cost more than the item itself. Nevertheless, were I made aware of any such shipping cost, I would have happily driven from our location in Santa Barbara to LA to pick it up myself. Hell, I'd even bike there. Since then, I have reached out, pleading for a resolution, and the issue has simply been neglected. LONG STORY SHORT: IF YOU ARE PURCHASING ITEMS THROUGH SALES REPS AT THIS COMPANY, explicitly request that they inform you of the shipping charges especially for larger items. I certainly hope that this company increases its transparency with its customers in the future. Don't waste your time or money here. I still hope to see this resolved.

This place is pretty sweet. I have mixed feelings about the new location, it's a bit more…read moreindustrial but the inside is more crowded. The floors aren't carpeted & product is kinda just crammed together. However that def won't stop me from coming here. Just like the older location better that's all! Yes they are a bit pricey, but there's not really a huge market for film equipment. Today's trip I scored some black A Clamps. I know it sounds pretty goofy to get excited about a clamp, but at the same time it's fun to collect smaller items that don't cost an arm & a leg for your studio! Plus, it saves me the hassle from having to spray paint all the clamps anyway! Also I got 20% off my purchase, not sure why, but yay! I will always come back here when I can. The only shitty part is they are open on weekdays only :(.

Hot Rod Cameras is easily one of the coolest spots in town. I've picked up a few pieces of gear…read morefrom them over time, and every single experience has been solid. The team actually knows what they're talking about. No ego, no upsell pressure, just real conversations about what makes sense for your workflow. What I respect most is how tapped in they are to the "new new." They're consistently carrying and releasing the latest gear before most places even catch up. If something innovative drops in the camera world, they either already have it or can get it fast. That matters when you're trying to stay current and competitive. The vibe is professional but relaxed. It feels like a place run by people who actually work in production and understand what it's like on set. They get the urgency. They get the details. And they treat you with respect whether you're buying something big or just grabbing an accessory. If you're serious about camera gear and want knowledgeable people who are cool, helpful, and ahead of the curve, this is the spot. Probably the coolest camera shop in town.

Hot Rod Cameras is basically Disneyland for camera nerds -- except everyone actually knows what…read morethey're doing. I've bought gear from them and prepped cameras at their LA space, and every time it's the same vibe: skilled techs, zero attitude, and a room full of people who clearly care about the craft. The prep area feels like a creative war room -- organized, focused, and buzzing with purpose. If you're serious about production and want to be around people who get it, this is the place.

Ricardo, Tommy, and Adam helped me fixed my tilta gold mount battery adapter right on the spot. I…read moredidn't know they had exactly what I needed for a previous shoot and we gamed out how I can leverage their gear and team knowledge to make my upcoming shoot flawless. Thanks guys! Best team in Burbank/Los Angeles if you ask me. Highly recommend.

Amazing service and product quality! Tilta's technician is wild. Answered my tons of questions…read morepatiently and detailed. They also put my suggeI appropriate Tilta made so many good quality and afford price film gears. Will support Tilta forever haha.

I needed to get my disposable camera film developed and decided to come here. The people are here…read moreare very helpful and kind! I dropped my camera off on a Monday and by Friday of that week my pictures were ready for pick up! The prices here aren't bad and I will definitely come back again.

I try to be fair and transparent in my reviews, avoiding hyperbole. It's best to be honest since…read morethese business are people's livelihoods. This was a horrible experience, as I would imagine even the business would recognize. I posted on reddit my situation about needing slides from the late 90s digitized and then some also printed for an exhibit. Reddit users suggested Valley Photo Service. I loved the idea of supporting a locally owned and seemingly historic small business. I called in late April and I confirmed that they could help my situation. A nice guy on the phone confirmed that they could do a bulk scan of my slides. I told him how they were digitized once before in 2003 but I imagine the technology had improved. He agreed that just even a bulk scan would be better than what was done back in 2003. We agreed I'd bring them in, do a bulk scan, check out the quality, and then from that bulk scan, I would pick out a dozen to print out for an upcoming exhibit. I drive in on May 1 and he is not there, but another guy is and he is very nice. He says that I should consider not doing a bulk scan but instead a higher price (per slide) flatbed scan. But we don't know if the bulk would be better or not and we're talking dozens and dozens and dozens of slides. So he suggests that at .80 per slide, we do them all bulk and check out the quality first. He says I'll get a link to check them out online when they are done. A week goes by. Another week goes by. I call and a woman says they'll get that to me. Finally I get a link and the slides look really crappy. Worse than when a bulk scan was done in 2003. How could the quality get worse? The slides have been in an archival quality box. I call and a guy says he's not sure. No one can of course confirm what the previous 2003 digitizers did; though I know they did bulk scan not flatbed. Perhaps they did some sort of "apply to all" adjustment of a filter or something? Either way, they say that they'll have someone call me back to think of a path forward. A week goes by. I then call and get the man who owns or manages the place. Very nice and attempts to help. I express my frustration about the time it's taking and that I have to keep calling them, seeing as I already paid. He said not to worry, he would definitely take a few slides, scan them on the flatbed and call me back with the comparison to my previous scans. A week and a half go by and I call to express my frustration that I still haven't heard from him. A woman says that she is so sorry, that the person who digitizes slides is there that day, but busy, so she'll have her call me within hours. Two weeks go by, I drive across town and I ask for my slides back. A woman gets them and asks "was everything done to your satisfaction." I say, "on the contrary nothing was done at all to my satisfaction." Not bitchy, not loudly, I just say it plainly as a fact. She hands me the slides and says, "oh, well here you go. Thank you." So that's my story of a two month long process of trying to get slides digitized. Was anyone rude? No. But did they communicate clearly? No. Mixed messages about possibilities. No calls back when they said. No finished work, after two months, nothing usable. And you would think after taking almost 100 dollars and a customer says they did not help at all, an employee might pause and ask what happened. Nope. That's Valley Photo Service, in my experience.

I cannot say enough amazing things about this photo restoration studio. I first came here to…read morerestore some foundational family photos for my mom's 80th birthday, and the results were beyond anything I could have hoped for. The images that are part of our family's legacy were brought back to life with such care and beauty. I loved the work so much that I came back again to have a childhood photo restored for 11 of my aunts and uncles as a birthday gift. What he does is truly artistry. He takes his time, pours his heart and soul into every image, and you can feel how much he genuinely cares about the stories behind the photos. In a world where so much is done quickly with AI, he is one of the rare artists still doing this work with incredible skill, patience, and heart. There is something almost spiritual about walking into this place and trusting someone with your most precious family memories. This will be the only place I trust with our valuable family photos. Truly exceptional work.

I've been using this lab for almost a year now, and even after moving from LA to Chicago, I still…read moremail all of my film rolls here because I genuinely haven't found anyone who does it better. The quality of their work is consistently fantastic. John clearly pays attention to the little details, the scans always come back looking beautiful, and I trust them completely with my film rolls with a process that I can't redo or recreate, precious moments. On top of that, their turnaround time is incredibly fast; they get them over to you the day of (as long as you get it to them before 3pm that day), or the next day. I've tried several other labs over the years, but I always end up coming back to this one. There's a reason they've become my go-to, even from halfway across the country. If you're looking for a film lab that combines exceptional quality, reliability, and fast service, I can't recommend them enough. Thank you John!

Been going here for years and they're the Best !! I started…read moregoing when they were in Hollywood, and this Burbank location is much Better !! With Stacey's Expertise he help me order the right photos and the right amount !! He's Smart and Honest !! And Kevin's Excellent Video Skills, help me get Great copies of a TV show, no one else could !! They Know what they're doing !! Thanks Argentum !!

Argentum is great for actor services! Like headshots, post cards, websites, etc…read more.. The majority of my experience with Argentum has been on their "hot sets" this is a service they offer to help actors get footage for their reels. Argentum sets up a set, and then shoots the actors in the scene. They use professional quality cameras, sound equipment, editing, color grading, etc... They also film on multiple cameras so that once edited the clip looks professional, and most importantly looks like something that could actually be seen on film, or television. Argentum also uses professional actors as your scene partners, and the actors will also work with you to make sure that you're getting the best performance possible! They're also happy to let you bring your own scene partner. The guys that run the "hot sets" are great as well. They're extremely helpful, and really work hard to make sure that every scene turns well. They're also just cool guys. I know that might sound silly, but when you're spending time with people it helps that they're nice. The price is reasonable for the service being offered, and the quality is high. For anyone looking to add some footage to their reel I would definitely recommend Argentum. I'd recommend them for other actor services as well.

They no longer handle repairs at this facility--they now outsource everything to Costa Mesa. I'm…read morestill waiting for a confirmation email that my item was dropped off. It's already day two and nothing has come through. In the past, you'd receive an email right away confirming the drop-off, so I'm worried my item may have been lost. Honestly, Canon makes so much money--why can't they afford to keep repairs in-house at Burbank? It's really frustrating.

Canon makes it it so damn difficult for me to consider buying another canon product…read more Went in there to get my 24-70mm f2.8 L lens repaired and the quote was $589!!!! My 70-200 f2.8mm L was $709. Holy crap!!!! This is absolutely ridiculous that Canon does not take care of it's customers better. I had my 24-70 repaired last year and it costed $379. A $200 mark up from last year. They gave me a repair warranty that lasted only 6 months. It's absolutely ridiculous. At least with Apple products, you can buy the Apple care and get anything fixed for $100. But with Canon, NOTHING. I used to be faithful and loyal to Canon but I think it's time to see what the other brands are doing and how they are showing their appreciation towards their customers. This is absolutely insane.