We got multiple quotes, but Deck Guru stood out right away. Joseph provided real information before even stepping foot on site. At the appointment, he built a quote on the spot and customized everything to what we wanted. Other companies took days. Once we signed, Alex scheduled quickly and kept communication tight. The crew worked fast and delivered a clean, professional result. Simple process. No delays. Great outcome. I Highly Recommend Deck Guru for all of Your Decking needs. read more

I really don't like to provide negative reviews but, in this case, it is necessary regarding Deck Guru. After just a few short years the Fiberon boards in the center of my deck are starting to raise up at the ends about 1/4 inch. They were never secured and installed properly. It is now a tripping hazard as they are not flush with the deck surface. I also had deck lights installed and the wires were left exposed to ground critters who have now chewed through the wires. Very poor workmanship throughout this project. I called and emailed several times to discuss all this but never heard a thing. Customer service is non-existent and absolutely unacceptable not responding to a customer concern. Finally had another deck company come out to inspect my deck and they pointed out many flaws in the workmanship and quality of work. Avoid Deck Guru. They may be cheap and that's exactly what you will get. read more

We had our deck refinished by Deck Guru. We received several quotes and they were the lowest. They did excellent work! Joseph was very prompt at responding to email and communicating clearly about scheduling and what to expect. Yegor and the crew did a great job. They were efficient and had the whole job completed within a week (tearing down the old deck and installing the new one). The deck looks great and we are looking forward to spending time on it this summer! read more

Joseph is an effective salesman. Alex is the owner of the business. Andrii with his team is absolutely the best I can imagine. Andrii is very experienced, professional and meticulous. All the pieces are in the right places, well aligned and precisely installed. Alex must feel very fortunate to have this team. The end result, because of Andrii, exceeded my expectations! Structures, craftsmanship are top notch. The entire project, large and complex, took about 4 weeks. I have observed the entire process. I write this review to commend Andrii with the motivation that other customers can benefit from Andrii's work. read more

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Deck Guru installed a new front porch to my traditional craftsman home and figured out how to make it look like the original porch to maintain the integrity of the design. They performed a high quality and very professional job. I waited a year to post this review so I can say that the work has held up very well! There was a small issue that the company took care of immediately. All the employees were very friendly and professional. read more

Deck Guru - Decks & Railing Near Me - Bellevue, Washington

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We are absolutely delighted by the restoration of our 26-year-old, large cedar deck by the team at Deck Guru. From working initially with Alex for an estimate, to watching the skill of Dennis repairing, cleaning & preparing our deck for staining. It only took four working days from start to finish to have a 'new' deck again that we can enjoy for years to come. Thank you Deck Guru for your professionalism and deck resurfacing expertise! It has been our pleasure working with all of you through this process! Sincerely, Roger & Pam Y. West Seattle read more

Our Deck-Guru experience has been a delight. The estimator Joseph gave helpful advice on the choice of colors and deck design. Carpenter Andrii is a master craftsman with a keen attention to detail. And Sia scheduled the project so that everything kept moving and was done in a timely manner. This team worked together with us to insure all was done as we wished. read more

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My family is very happy with Deck Guru's competitive bid, professionalism and, of course, our beautiful new deck. read more

Deck Guru - Decks & Railing Near Me - Bellevue, Washington

We researched several deck companies, and we ultimately hired Deck Guru over their competitors because from the start they showed superior customer service and professionalism. From the beginning we knew that we wanted to replace our old deck with a new deck, but we were unsure about the type of materials we wanted to use. We reached out to Yegor and asked if we could have a look at what their work with composite low maintenance material looked like by visiting one of their builds, and he made it happen. We were sold by the quality of workmanship. Tanner and Max were the deck builders who built our new beautiful deck. They were the definition of professional. They arrived on a set schedule, they communicated their plans for the day, and they answered all of our questions. Sia and Yegor were also excellent at communicating the build process, they made it clear that our satisfaction was paramount. Repeat business is the most trustworthy example of confidence and satisfaction. We were so happy with the result of our new deck that we have decided to rebuild our fence with them. So, we can honestly say that we highly recommend Deck Guru to friends and neighbors. Great experience using a contractor ! read more

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Update: I read the response. The part of the deck that is failing the worst is actually the part where Deck Gurus completely rebuilt the foundation. I'm going to just add pictures every now and then. Boards are falling off. Balusters came loose. read more

Deck Guru - Decks & Railing Near Me - Bellevue, Washington

I will keep this short and sweet. We absolutely love our new deck. Actually, we aren't sure that we could like it any more than we do. We began with a 40 year old deck that was original to our 1980 house. The old deck was literally rotting away, and our home inspector told us that the deck was in horrible/scary condition when we purchased our new home in October of 2019. We had been stressed over spending the money to replace it, but we finally decided we had to get it replaced. We obtained three estimates, and Deck Guru was the estimate we felt the most comfortable with (with cost and expertise). We were insistent that we make the deck as durable as possible so that we Never Ever have to replace it again, and Yegor, our estimate specialist, assured us that our plans with Trex were going to be no problem. We also wanted privacy on two sides and cable railing on the long side (again, Yegor thankfully said no problem). After waiting in the queue for a few reasonable weeks, Deck Guru came out to demolish our old deck. Let me be the first to tell you, our deck is really, really high off of the ground, and I prayed the whole time that no one would fall off of the ladder during demo and construction, and, low and behold, no one did thankfully. The deck was demolished in remarkably fast speed as they finished before noon on the first day (old pictures of the deck during demo are attached). The crew also had to dig out and install new footings/piers (lots and lots of bags of concrete. Wow.). The footings/piers looked Amazing (far more sturdy and "beefy" than our old footings), and we were excited for construction to begin. A couple of days later the real work began. The deck was assembled with speed that was nothing short of amazing. The crew was great at alerting us to any concerns or questions and we always felt taken care of. After a few of days of work, our finished product was ready for us to enjoy. We saw the entire process of the deck being built since we're working from home now, and the crew put in so much hard work and built everything right. The deck is extremely sturdy (you could land a 747 on it we think) and you can tell the crew knew what they were doing. If you need a deck or other remodel project, you should Absolutely give Deck Guru a chance to earn your business. If we could go back in time a few weeks, we would make the same exact decision (but faster) and hire Deck Guru without a moment's hesitation. We LOVE our new deck and it far and away exceeds our expectations! It turned out better than we even hoped it would be! read more

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We hired these guys to rebuild our back deck and they did a great job. Deck was done exactly as it was promised and it looks great. They were honest and direct about pricing and get it done. read more

We chose Deck Guru to remove our old back deck and replace it with a new one. We originally talked with Joe, then Alex, the owner and Project Manager, then the work began with a team of two. They did exactly what we agreed to and the team did fantastic work. We highly recommend Deck Guru. They are excellent to deal with for the reasonable price and did an outstanding job. Our new deck looks great! read more

Miserable experience. I'd go into detail, but that would require a day of typing. I can't caution people enough to avoid these guys. Shoddy craftsmanship, lazy work, poor execution, and so many functional issues. If you're considering Deck Guru, please consider getting splinters inserted underneath your eyelids and rinse with gasoline instead. read more

We spent over $30,000 to have deteriorating deck boards and some support beams removed and replaced. Some were, many weren't. We had to keep calling back and waiting months for appointments. Each time there was an up charge for things that should have been on the original bid. Screws were used that stood above board surfaces. A huge safety concern for bare feet and tripping. .Rotted boards under benches still need replacing. We ended up having to hire another contractor at more expense to reset all the screws and replace some deck boards and support beams that were over looked. One beam underneath a door was left hanging in the air not attached. We would never recommend this company. read more

We enjoyed our experience with Deck Guru. They were available sooner than other companies I called and provided an accurate bid. Their paperwork was sent electronically which made it easy to transact. The builders arrived on time and did fast and high-quality work. The materials were delivered without issue. The builders cleaned up the site when they were finished. The railing paint was done quickly and well. I have no complaints about Deck Guru and would recommend them in a heartbeat. read more

Deck Guru - Deck Guru resurfaced our porch using Trex in "Spiced Rum"color. They built wooden railings and painted them to match the house trim. - Decks & Railing Near Me - Bellevue, Washington

2 years ago we had Yegor come give us a quote on resurfacing out failing (in spots) composite decking. We had severa spots where the top layer was peeling/flaking away. While it was expensive, I must say that we have been very pleased with the result. It's been 2 years and the resurfacing is holding up very well. We had ideal weather conditions for the work (no rain and warm temps for days between washing and resurfacing and for two weeks after resurfacing). We followed the instructions about not walking on the deck for a full week to the letter. 2 years later, we're still good. read more

We have a very large deck in our backyard here in Seattle. It was a wood deck and was quite weathered. Yegor from Deck Guru came over and took a look at it and he gave us a quote for refinishing it. He also gave us a quote to take out all the wood and replace it with a synthetic Trex deck. We decided to go with the Trex deck, and we are very, very delighted with the results! Yegor was very responsive via email, and he and his crew did a great job. We love our new deck. The price seemed very reasonable, and we'd highly recommend Deck Guru! I've posted some before and after photos as well. read more

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12/7 Review: Deck replacement of old 5/4 cedar boards with Azek Vintage. The bid and initial communications went fine. The work was done a few weeks later but there were significant issues with not following the estimated specifications (forgot the fascia clearly indicated on the job quote). In addition, one of the picture frame edge boards was installed crooked . These two issues were fixed about a week after I complained, but since that time (nearly two weeks), I have been trying without success to get them to come pickup the extra boards left from the original job. At this point, they have been in my driveway for over three weeks and I STILL cannot get them removed. You would think they would want the final payment for the project, but apparently not. Perhaps I may need to start charging rent for the storage of the materials. Maybe that might get their attention? 12/8 Update: Finally reached the Deck Guru people. I was told they don't check their primary email (info@deck-guru.com) and that was why no one answered my repeated requests for information. Apparently, they will be coming over tomorrow to (finally) pick up the extra boards and hopefully submit the final invoice for payment. More to come... read more

Deck Guru - Bent edge - Decks & Railing Near Me - Bellevue, Washington

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Had them come out to my house. When they left they ran over a board that kicked my bricks facia lower border up, and broke them free of the house. They sad " sorry- that's not the type of work we do repairing that- hire a handyman to fix it" read more

Edit: Deck Guru did improve their communication and their team did a good job once they were out here. I still can't make this a 5-star review due to the poor communication and explanation about the process beforehand detailed below. But, otherwise, the deck looks nice. Quoting with Deck Guru gave me hope that they were a solid company that would stand by their word. The gentleman who came out to provide the quote was knowledgeable and helpful. I was feeling optimistic despite the price being 20-25% higher than their competitors for a deck refinish. Unfortunately, the customer experience from that point forward has been really poor. They took several days to follow-up on the quote and send over the contract. Fine, no big deal. Once the contract was executed I was expecting someone to reach out to discuss sequencing and dates. Nope. I had to call several days later to figure out next steps. Scheduling manager Tyler wasn't in so they told me he'd call me back. A couple more days go by and no one calls, so I reach out again. I get a hold of Tyler and he tells me that power washing will happen sometime in the next couple weeks. Ok....like we can't agree to a date now I guess? Guess not. A couple weeks go by and I hear nothing. So I pick up the phone and check-in. This time I get a date. Great! To their credit, someone comes out on that date and he's a nice guy and he power washes the deck and everything looks OK from a distance. I don't have time to thoroughly review the job and there is a significant communication barrier between us so I let him go. Later I find that there is a ton of debris that hadn't been cleaned up after the power wash. Whatever, I'll clean it up. I just want to get the job moving. A couple days later after hearing nothing from Deck Guru about next steps I call again and ask when they'll be out to finish the deck and replace bad boards. Again, they can't commit to an actual date or even week, but tell me either end of August or early September. At this point, I'm beginning to doubt they want my business. So a few week pass and we're a week into September and I hear nothing. So, again I call (on a Saturday) and I am told the scheduling manager isn't in and he'll call me back on Monday. I get the person on the other end to promise I'll get a callback on o day and he does. Well, Monday comes and goes and nothing from Deck Guru. And so here I am. I've made at least 6 attempts to try to work with Deck Guru and they seem either like the most disinterested or least competent company I've ever tried to work with on a project. The project is still outstanding so perhaps Deck Guru comes through and produces quality work but I have my suspicions given my experience to date. I will review this rating if Deck Guru starts behaving more professionally. As it is, I'm just hoping that I can at least get our 50% deposit back. read more

I highly recommend the guys at Deck Guru. I needed to replace a rotting deck and they were willing to work with me and my budget. They did high quality work, provided good design recommendations for the situation, & were highly conscientious. They showed up when they said and completed the job on time. I'm really happy with the outcome. read more

Avoid these guys like the plague! I attempted to get a bid to replace two decks on my house. Deck Guru made an appointment to come out and do the bid. I called to re-schedule the appointment and they told me they could not do the work. They said; "Based on the notes taken, we've decided we can't do the work". The notes simply indicated I wanted two decks replaced. If they are simply so busy that they can't do more work then they probably shouldn't be sending out flyers and taking appointments only to cancel them 3 days prior! Save yourself the hassle and skip this company when seeking professionals. 7/13/2021: Actually, Jason, your reply below is the 1st time I was informed you don't work on 2nd story decks. You might consider informing the people answering the phone that you don't work on 2nd story decks and avoid scheduling the appointment in the 1st place. The call I received Monday morning was to CONFIRM the appointment on Wednesday. It's a good thing I had a conflict or you would have showed up Wednesday to tell me you can't do the work. Also, including "Guru" in your name might be a bit of a stretch if it's outside your skillset to work on 2nd story decks. ;-) read more

After years of putting ceramic pots over holes in my old cedar deck, I finally decided to bite the bullet and go for a whole new backyard including a new deck. After calling many companies for information and quotes, I settled on Deck Guru. Their sales rep Yegor was professional, always available and up front about all their services and prices. Now, Deck Guru wasn't the cheapest option, but in this case I felt like you get what you pay for and boy was I spot on. Once I signed the contract and set the install date, all I had to do was sit back and enjoy the construction of my new deck. Levi, their lead project manager stopped by prior to the build date and looked over the site, asked me if I had any questions or concerns, went over the plans that Yegor and I agreed on and even videoed the site to make sure the install team knew not to damage my blueberry bushes located right next to the deck. On install day, a group of three showed up, introduced themselves and together we walked the project. The team that showed up to actually build the deck were amazing. They demoed the old deck, removed the old wood, removed the old concrete pilings, rebuilt the entire understructure, installed the new deck, railings and two sets of steps in just four days. They were professional, never bothered me during the day and I work from home, which was easy, even with them there. They cleaned up after themselves, asked questions when things were unclear and in the end delivered an exceptional product. If you're truly looking for a professional experience, a quality job and a worry free experience, Deck Guru's definitely worth giving a project. I would recommend them without hesitation. read more

Deck Guru - Deck - Decks & Railing Near Me - Bellevue, Washington

Had an email confirmation and phone call to schedule a quote for replacing two large decks. No call. No show. If that is the attention to detail your company provides, I'll pass on your craftsmanship. You just lost a customer. read more

We scheduled an appointment and received a calendar invite from Deck Guru below (name/address redacted) and we adjusted our Saturday plans to meet them during the 2 hour window of -1/+1 of the scheduled time; they didn't show up or call to reschedule. When I called the number provided, I got an answering machine. We'll find another contractor. Update: We did receive an appology email after their scheduling system sent me a satisfaction survey which I filled out. I'm including the appology which was much appreciated and my response. We'll still look for a different contractor as my experience is this usually continues. Appology: Yegor, I sincerely appreciate the follow-up and will make a note of this in my Yelp review. No need for reimbursement (thank you though) as we have already moved on. Thank you, John On Mar 9, 2020, at 11:48 AM, Yegor Ferucci (support@deck-guru.com) wrote: John , I just learned about issue with a no show on Saturday ! I highly apologize for that . As per our policy we reimburse homeowners with a gift card and also provide with additional $500 credit towards services . I would like to personally meet you to deliver the gift card and still deliver deck estimate to you . 100% customer satisfaction is our top priority ! Hope you will give us a second chance to make it up to you ! Looking forward to meeting with you ! -- Best regards , Yegor Ferucci support@deck-guru.com www.deck-guru.com Original appointment: Appointment Scheduled for John H What Estimate with Deck Guru (Deck Guru Calendar) When Saturday, March 7, 2020 2:00pm (1 hour) Where This is a reminder your appointment for Estimate with Deck Guru is on Saturday, March 7, 2020 2:00pm .Please note that all appointments have 2 hour window for arrival ! Example: 1pm appointment estimator will arrive between 1- 3pm Most estimate appointments take 20-60+ minutes depending on the complexity of the project . - Deck Guru deck professional will arrive between scheduled 2 hour window for arrival - complimentary " 7 point inspection" will be performed to determine structural integrity of the deck/s , other structural objects related to the project - we will go through different options ,materials and colors to see what fits your needs - Deck Guru partners with leading manufacturers of decking materials such as Trex , Azek , TimberTech , FiberOn , Veranda and others to suit your needs - Deck Guru representative will answer all questions and provide with written price quote for the project - If you decided to move forward with the project,official contract will be signed and your project will be placed on the schedule.Deck Guru Team will go above and beyond to transform your worn out, weather ,cracked deck into beautiful ,maintenance free additional outdoor space for entire family to enjoy ! Feel free to give us a call at 425 615 6090 ext 703 with any additional questions / suggestions . Looking forward to serving you ! Best regards, Deck Guru Team "Most Hardworking Decking Company" read more

More than like. On time, happy with pricing, courteous, helpful. Take a look at the picture of my brand new balcony/deck that they've built for me a month ago read more

Deck Guru - Deck Guru - Decks & Railing Near Me - Bellevue, Washington

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Poor communication, poor painting, and dangerous smells from chemicals used. The person doing the estimate came by the house and saw my issues with water leaking into the basement from the deck. He did not warn me of strong chemical smells coming off of the product to be used. He did not communicate well with the people doing the work, and the workers just randomly showed up one day. Luckily I was home. After the work was done, the basement was unlivable due to the smell. This is a great concern for people whose bedrooms are in their basements so beware! At least we didn't have to sleep down there and it took a week to air out with fans and doors open. Finally, the paint job from the workers was poor. They had to come back to redo it a couple of times. They get two stars for at least having done the job and willing to return to fix their mistakes. However, they were unapologetic about the smell. I would not recommend or hire them again. read more

We had our deck resurfaced with a Trex material and a cable type railing installed. Also installed a new metal railing for the front porch. The workers were great to work with and did a very nice job. However it seems the workers were contracted out so it appears they don't have their own team of employees. ‍ read more

They installed 4" bolts in 4"x4" posts. The post are starting to fail. Now this deck was put in May 2020. Some of the railings are warped. They didn't do any nail clean up. I have dogs. I had to go out and clean up the nails as best as I could so the dogs would not get injured. Keep in mind they tore down my old deck and replaced in kind a new deck. So most of the old nails plus any new nails that did not make it into the new deck material were left for my dogs to step on. I have tried over and over again to get them to at least install 6-8 inch bolts to secure the railings. Even replace the warped top part of railings. I called in August and Egor said they were busy but would be out in 4 weeks. Well I waited 4 weeks. Nothing. I call them. Nothing. read more

Deck-guru simply not serious about deck business. They are not interested in new clients or don't want to take a new job. Hard to schedule an estimate: 1+ month waiting tome. After deck professionals came to measure the deck, we called 4 times to the office to get an estimate. Nobody called us back. We never received an estimate. I don't recommend Deck-guru to friends or family members. read more

Deck Guru did get back to me and a worker directly from deck guru came to fix the deck. They had to tear it all out and redo it, but this time they did a better job overall and the deck no longer pools a big puddle of water in the same spot. There is still some small pooling formed on the deck when it rains, and the seams between the plyboards are still visible, so they could've put one or two more coats of urethane waterproofing. I tried to address some remaining issues, but communication just stopped. Perhaps, they assumed I was whining and thought it was better for them to cut it off. In the end, we paid half the project estimate for a service in which I can live with for now, but will have to fix down the line. I raised a star to respect their commitment to come again and try to patch up the work. It's easier to build new than repair sometimes, and possibly my project was more complicated than bargained for. Take this review for what it's worth. read more

We first met Yegor from Deck Guru in April when we were planning a replacement for our 28 year old multi-level deck. Deck Guru was one of three companies that we had bid on our project. Yegor was very professional and his bid was not only competitive but by far the most professional, with everything spelled out exactly as discussed. He was extremely helpful with our design, including a privacy fence, and followed up our meeting with an excellent document including pictures of our current deck and a thorough analysis of our wants and needs. We decided on Deck Guru then had to wait a few months for the TimberTech decking and Trex railings to finally arrive. With the pandemic in full swing, and numerous people across the country wanting to build decks, the wait was inevitable. Once the project got started we met Alex, one of the co-owners, and were equally, if not more, impressed with both his expertise and helpful analysis of our fairly large project. We ended up changing to hard wired lighting in the deck stairs instead of solar lights, which was an excellent decision. Thanks Alex. The overall project took quite a while but that was only because the deck was so large and we kept making change orders to add to the project. Nick and Alex (not the owner) were our deck builders. They did an excellent job, working long hours every day to get the project completed as soon as possible, but making sure that it was done right. The solar caps that Alex (the co-owner) brought out personally for the railing posts at the end of the project topped off our "dream deck." We couldn't be happier with the deck that we ended up with and are so happy that we chose Deck Guru. Professional throughout, great craftsmen, and fun to work with. We highly recommend this company. Terry T read more

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No show for appointment. Called 4 times in the days prior to the appointment to confirm - left a call back message each time. Never received a call back. Day of appointment, received confirmation email advising 2 hour window. The 2 hours came and went - nobody showed up. read more

They do not honor the 10 year guarantee on their product. I had the product applied in Fall of 2017 and three years later it is peeling off. I had scheduled an appointment for someone to come out and address the problem and they cancelled the appointment via email without an explanation. They have not responded to my requests for an explanation for the cancellation or for the failure of their product. You cannot rely on the company for appropriate customer service or the durability of the product. read more

Wish I can give them a ZERO star. 1. Lack of communication 2. Inresponsible 3. Unprofessional I understand these guys are running around appointments everyday getting estimates done and small percentage they can't make. I get it. But where the f*** is communication? Me and my husband coordinated our busy schedule and made sure to be home because they are coming for quotation of new deck at our new home. They never showed up, never called, never answered, no follow ups, NOTHING on the day of the appointment. What a waste of time. A few days later, Yegor decided to call us and want to reschedule our appointment. We can't trust the company which can't even provide customer service. Glad we decided not to do business with this company. read more

Have to say I was super pleased with Yegor Ferucci and his Deck-Guru team (specifically Michael his carpenter). They did a phenomenal job restoring our deck. It was in pretty rough shape (to the point where our homeowners insurance was threatening to cancel our policy if it didn't get fixed). They were able to get started only a couple of weeks after their initial estimate. They were able to complete the demo in about a 1/2-day and did the rebuild and restoration in only two days. There were a couple of minor issues with some reinforcement on the steps, but they were able to come out the following day and fix it to our expectations. Overall great service and great quality of work. read more

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I rarely write reviews, but the service and quality of Deck Guru and its owner Yegor, gives me pause and I wanted to warn other potential customers: 1. The paint is sold as superior to regular stains and paint. It's not - it doesn't last more than 2.5 to 3 years. You pay a huge premium. 2. Yegor will tell you it comes with 10 year warranty. Most people will fall for it, like I did. 3. The fine print is that the warranty does NOT cover labor, just the material, which is only 35% of the total cost. Beware. 4. When you try to schedule an appointment, they don't respond and once you manage to reach them, it's impossible to get a date scheduled. He will give many excuses as to why they can't give a date. 5. This is a total con job. Do not buy from them. Stay away. read more

After scheduling this "free estimation" 2 hours windows + confirming the appointment over the phone with "Guru" rep ... no one shows. After I called the "customer care" I was asked to call some phone number to allocate the crew. I had to waste all my afternoon waiting. So unprofessional and waste of time. read more

We had a horrible experience and are still regretting the decision to use this company. Our deck looks terrible 1 year later- paint is bubbling and pulling off. Cost was excessive. read more