I bought a 2010 F-150 from John Bird at B&B Car Co. and had a great experience. After taking it…read morehome, I noticed a small issue with the A/C--brought it back, and they fixed it the very next day at no charge. Super solid place to buy a used vehicle--highly recommend.

I collected my truck today and I am thoroughly delighted as it operates and drives exceptionally…read morewell. This is the third vehicle we have purchased from B&B Car Company, and it meets all my expectations. I will certainly be acquiring all future vehicles from them. Thanks to Chris carrier and John bird and and big thank you to Bob Stickel for the great deal

After visiting what felt like every dealership in Michigan, with very long waits and terrible…read morecustomer service--I was ready to give up. Then my boyfriend found Heidebreicht Chevrolet and introduced me to Mr. Steven Wilks. Steven greeted us right away, and his mix of professionalism, friendliness, politeness, and real mechanical knowledge made him stand out from all the other salesmen I had met on my journey. No pressure, no fluff--just honest guidance and a clear understanding of what I needed. (And with a smile!) :) Even when I backed out of my first choice, Steven didn't flinch. He showed NO signs of disappointment. He understood how I felt, so he encouraged me to find something I truly loved, (which mattered to me, once again I knew I was at the right place, with the right salesman), I felt respected, and that my business mattered..like he actually WANTED my business..and then.... I did....I found one. I truly fell in love with this car. He walked me through each and every detail--from financing to paying cash--with full patience and clarity. While other dealerships turned me away for having a modest budget, Steven made it work, and he made it easy. Now I'm driving a car I LOVE, a car that I NEVER thought I'd be able to afford, a car other dealerships turned my away from with my budget. I'll absolutely be back, just not anytime soon..I'm enjoying this car & think I will be for a long time. I am SO over the moon happy with my new ride. 10/10 Customer Service !!!! 10/10 No-Very Little Waiting Time 10/10 Trust !!! 10/10 Selection of Vehicles Thank you Heidebreicht Chevrolet, and thank you Steven Wilks!!! :) You've got a lifelong customer now!

Worst Service Experience Imaginable - Beware the Service Department!…read more​I purchased a used 2016 Silverado from Heidenbreicht Chevrolet and had a great experience with the sales team. However, the service department has been a complete nightmare, and I urge anyone considering buying a vehicle here, especially a used one, to proceed with extreme caution. ​Within one month of purchase, while the truck was under full warranty, I brought it in for issues with hard shifting and transmission hesitation. ​Initial Refusal: Over the course of three separate visits, the service department insisted there was "nothing wrong" with the truck, despite my clear and repeated concerns. The staff was rude, dismissive, and demeaning, making me feel like my concerns were invalid. ​Management Intervention: I had to escalate the issue to management before they finally agreed to investigate. They eventually replaced the transmission wiring harness, assuring me the problem was solved. I immediately informed them that the issue was not fixed, but they swore it was fine and sent me on my way. ​Now, shortly after the warranty has expired, my truck has major transmission failure. I am left with a large repair bill and several years of payments remaining on a defective vehicle. ​Had the Heidebreicht Chevrolet service department simply done their job and properly diagnosed and fixed the transmission when I first brought it in--repeatedly--the repair would have been 100% covered under warranty. ​Instead, the only "solution" offered by Marissa was a measly $1,000 off a repair that is now going to cost thousands out of my own pocket. This offer is insulting and shows a complete lack of accountability for their negligence. ​In summary: The sales process was fine, but the service department is dishonest, incompetent, and unprofessional. They actively ignored a major problem while the truck was under warranty, resulting in significant financial damage to me. Do not trust their service department.

I purchased a barely used 2014 SUV at Victory Motors in January. I have always bought new but after…read moremy great experience I am a permanent Victory Motors customer. Everyone one from the VP of the dealership to the sales people were knowledgeable , friendly and were 100% about customer satisfaction. The prices on the cars were fair and better then other used car dealerships. Kipp was great at narrowing down my car preferences, Pat handled my paperwork quickly, and I as even able to trade in my 2006 SUV for a fair trade . I walked in just to look and walked out a very happy customer with a great new ride. Pat even gave me a coupon for a free oil change. I am 100% satisfied and recommend that everyone go to Victory Motors for a new used vehicle.

The car I purchased doesn't even have permanent license plates yet and I have over $3,000 into…read morerepairs. The most recent issue is the clutch. The car only has 97k miles upon purchase and I have spent nearly half the cost of the car only repairs. I will never go back to Victory Motors and I would recommend others do not as well.

Exceptional experience! When we arrived Jordan had both cars we were interested in and had talked…read moreon the phone about, already pulled out and ready for us to look at. It was an easy choice to pick the 2024 Nautilus we chose when seeing both vehicles we discussed side by side. We took it for a test drive and were impressed with the vehicle and more so with Jordan. He talked about many of the features of the vehicle along our drive and when we arrived back he went over more features and details of the vehicle. He made it easy to make my choice to buy. When back at his desk he discussed financing, all the warranty features, vehicle services, the Lincoln app, gap insurance, rim/tire warranty and more. I would recommend Jordan to anyone looking for a vehicle. He made the entire process extremely pleasant. Everyone I met at the dealership that day was great and made an effort to say "HI" or even strike up a conversation. Thank you for the wonderful experience Jordan, Shawn, Angela and Roland.

I recently purchased a used vehicle from Crest Lincoln, and I can honestly say that Jordan…read morecompletely won my business back. In the past, I had very poor experiences with Crest Lincoln's service department in both 2016 and 2019, bad enough that I refused to return to the dealership for years. Because of that history, I was hesitant to even consider them again. Jordan changed that entirely. From the very beginning, Jordan treated me like an elite customer, despite the fact that I was purchasing a used vehicle. He was professional, respectful, transparent, and genuinely attentive throughout the entire process. There was no pressure, or dismissiveness, just excellent customer service and clear communication. Jordan restored my confidence in Crest Lincoln. He took the time to understand my needs, answered all my questions thoroughly, and made the experience smooth and seamless. His level of service was, and still IS, exceptional and has far exceeded my expectations, especially given my prior experiences with the dealership. If you're considering Crest Lincoln--especially if you've had reservations in the past--I highly recommend working with Jordan. He is the reason I gave this dealership another chance, and he is the reason I would return again.

Scammers sold a car with holes in oil pan and trans pan. Shady people do not buy everread more

Absolutely phenomenal staff, they're both professional and very personable. when it came to buying…read moremy truck they were extremely reasonable and willing to work with the budget we had!! on top of this the vehicle was as described and in great condition. most of the time dealerships try and gouge you where they can but these guys kept it real and honest. i'd recommend anyone looking to buy a vehicle to check these guys out!

Oops Wrong aces, couldnt figure out how to delete. Sorry Im…read moresure this place is great too

I just bought a 2010 Buick Enclave here yesterday. I just happened to stop by the lot on a Sunday…read moreon a whim to glance at what had and Mike just happened to be outside and asked what's I was looking for. They didn't have my first choice on the lot so he called around for me and as we talked further, he suggested and showed me this car. I came back on Monday and David helped me out, wrote up all the paperwork and they both went the extra mile by replacing the backup camera that wasn't working that day. Both guys were kind, professional and helpful and I would feel comfortable calling them with any questions from here on out. They had a good selection of cars on the lot and didn't mind calling around to check other places for me. I never felt rushed or pressured into anything. Now what I was looking for in reviews when I was scoping dealerships was more about the car and I obviously can't speak to if it's "been a great car" yet. I can say it's beautiful, rides like a dream and currently seems like we got a great deal on a great car. If it suddenly goes south and turns out to be a lemon, I'll be back to update this, but I definitely don't see that happening! I'd absolutely recommend Ace's!

They are so friendly and very professional. We went to a few dealership and this one was the one we…read moredecided to by our 2013 Chevy Equinox from. The way we where treat from the time we pulled up to the time we drove our new vehicle off the lot we where treat with respect and care. Go down and see the team and see what I am talking about.

DO NOT GET A CAR HERE!!!! The owner told me there was nothing wrong with the car I was going to…read morepurchase. Had my mechanic look at it and was told there was over 1200$ in repairs needed. The owner got mad because I got it looked at. Do not trust this place.

This place rocks! My wife and I wanted a Jeep. We went to COC and were greeted by Gary. From the…read morestart Gary was great. He helped us find our dream Jeep Rubicon we nicknamed Rubi. Everything went smooth as silk. Gary made sure all our questions were answered and did so happily as if we were family. He got us expensive hand picked seat covers that my wife adores. He brought us back in 3 days later, because our jeep was used with a couple paint chips, and had the chips repainted like new. One of the door lock mechanisms came loose and he fixed and replaced the part immediately. Not too often can you find a car dealership that prides itself on integrity, but we found ourselves one at COC. Thanks City of Cars, and thank you again Gary. You made a tough chore bareable and enjoyable. We love our Jeep.

I haven't had the chance to experience buying a car from City of Cars due to their dishonest and…read moreincompetent trade-in process. The 2023 QX60 they had for sale was still undergoing detailing when I was sent to the buying center for my trade-in appraisal. Prior to visiting the center, I stopped by INFINITI of Troy and had a "perfect" inspection of my old QX70, with no issues identified. I also uploaded detailed information, along with photos, to the City of Cars website for appraisal and received an official email with estimates ranging from $8,307 (needs work) to $9,208 (average) and $10,110 (excellent). A week before, I had received a written offer for my QX70 from another INFINITI dealership for $8,460. However, when City of Cars took my car for a test drive and confirmed its excellent condition, I was shocked and disappointed by their lowball offer of only $6,000. They attempted to play the "today only" offer of $6,500, but I quickly realized I was dealing with crooks. I then drove 30 miles northeast and not only purchased a gorgeous 2023 QX60 for a very competitive price--about $2,000 less than what was advertised by City of Cars--but also received $9,400 for my trade-in. My strong advice is to stay away from this dealership and do some shopping around with more honest and competitive options.