This place is how car buying is supposed to be!! Every car was in a huge indoor showroom! Free…read moredrinks and snacks, people were friendly, and the prices are good! I was in and out quick, I would highly recommend!

I knew the type of vehicle that I wanted and had been searching for two weeks. Direct Cars was my…read morelast stop. I emailed Guido on a Sunday; received a call back on Monday, and purchased the car Tuesday morning. The car is in excellent condition and was exactly what I was looking for. I was impressed the inventory is kept in a climate controlled warehouse and out of Michigan's harsh elements. The transaction was very smooth, and Guido is a pleasure to work with. If you have an appointment, make sure to say hello to Blue! :)

Scammers sold a car with holes in oil pan and trans pan. Shady people do not buy everread more

Absolutely phenomenal staff, they're both professional and very personable. when it came to buying…read moremy truck they were extremely reasonable and willing to work with the budget we had!! on top of this the vehicle was as described and in great condition. most of the time dealerships try and gouge you where they can but these guys kept it real and honest. i'd recommend anyone looking to buy a vehicle to check these guys out!

I was all set to purchase a car for $17,900- cash sale. When asked what the total cost was, I was…read moretold "$21,400 out the door," which is $3,500 over sales price (huh?). Tax on $17,900 is $1,076, plus another $300 for document fee, which is roughly $19,254. Then they wanted to tack on a "$995 dealer fee." Funny how the dealer fee wasn't mentioned until I was ready to purchase the car. Anyway, the numbers still don't add up because all that equals $20,249, not the "$21,400 out the door" price that I was quoted. Sorry, J Rus. I will buy a car for $21,400, just not from you.

Dishonest. They are out to make a quick buck selling unsafe vehicles. They sold me a truck that had…read moresafety concerns with the brakes and transmission. My husband called them with the concerns and was met with "sold as is"....later we paid to fix one of the safety issues, I called and spoke with a woman who said she would leave a message for Kevin to get back to me, he never got back to me and he blocked my phone number from calling them! I emailed and got no response, then they blocked my email address after I sent a single email regarding my concerns. They had thier own mechanic then finally fix my brakes (I got ahold of them with a different phone number) ...the mechanic was rude on the phone and said he was mad he had to fix someone else's issue (meaning the dealerships problem) ....he didn't even give me a service record and told me that goes to Kevin since he paid. I have a report from another mechanic that the brakes were metal to metal, it was also severely shaking while braking, and the mechanic the dealership uses (My Mechanic in chesterfield) sent a photo to me and made sure to tell me he sent one to Kevin, of a brake pad that was off a vehicle, claiming it was mine and had life left, I asked for a photo of the rotor condition and was told that he did. Ot take a photo of the rotors.....I also asked the dealership for a copy of the pre inspection report, they took 2 days to get this to me and when they did it was a report by the same mechanic, and was made up and false, it was also not dated....not to mention the vehicle was misrepresented as having heated seats which it does not. They now have thier attorney reaching out to me, if that doesnt say "Im guilty and trying to do damage control/control the narrative early." Then I dont know what does. Not to mention besides the safety issues and misrepresentation, the staff is so rude if they already made the sale and dont want to be bothered. I was laughed at and disrespected by office manager Ashlyn for just asking to speak with Kevin and eventually saying I would have to come up there to speak with him if she wouldn't allow me to, she had told me Kevin said the owner would deal with it, I asked to speak to Kevin several times and she kept repeating "he will just tell you what i told you" I have a feeling Kevin told her not to transfer me. So instead she laughed at me, was rude, refused to transfer me until ibrepeated myself calmly about 10 times, then said "fine whatever" and sent me to his phone. ​

Oops Wrong aces, couldnt figure out how to delete. Sorry Im…read moresure this place is great too

I just bought a 2010 Buick Enclave here yesterday. I just happened to stop by the lot on a Sunday…read moreon a whim to glance at what had and Mike just happened to be outside and asked what's I was looking for. They didn't have my first choice on the lot so he called around for me and as we talked further, he suggested and showed me this car. I came back on Monday and David helped me out, wrote up all the paperwork and they both went the extra mile by replacing the backup camera that wasn't working that day. Both guys were kind, professional and helpful and I would feel comfortable calling them with any questions from here on out. They had a good selection of cars on the lot and didn't mind calling around to check other places for me. I never felt rushed or pressured into anything. Now what I was looking for in reviews when I was scoping dealerships was more about the car and I obviously can't speak to if it's "been a great car" yet. I can say it's beautiful, rides like a dream and currently seems like we got a great deal on a great car. If it suddenly goes south and turns out to be a lemon, I'll be back to update this, but I definitely don't see that happening! I'd absolutely recommend Ace's!

Pete is very knowledgeable of cars. You can tell, just by speaking with him, that he had a passion…read morefor what he does. I have purchased 2 cars from him, one for myself and one for my daughter. Have not had an issue, and will definitely keep in contact for cars in the future. Personable guy as well! Thanks for all you do Pete!

I found the salesman to be helpful and informative. I went to the lot without expectation and was…read morepleasantly surprised by the whole experience.

Found a vehicle I was looking to purchase via the carfax website. It was clearly listed by the down…read morepayment amount with no information about the actual final price. I was not looking to finance the vehicle and thus I wanted the cash price as I would be paying for a 3rd party inspection pre-purchase before getting a transportation tag and coming to get the vehicle myself. First, they used an AI chat bot for responding, but apparently hadn't programmed it to give the vehicle pricing information, something i would confirm the next day, over a repeated and alarming number of emails demanding I set a time to come in to their dealership. Second, I was called rthe next day about 10am, by a man referring to himself as "Russ" who: Didn't have any of my lead information, didn't answer the price of the vehicle quetion, didn't know where I saw the vehicle, didn't apologize for the flood of emails, and didn't actually start the conversation. Within a moment of him speaking his name he was just sitting in silence on the line, as though I had called him. I have not seen someone so unprofessional. If they have the logs of the emails, then he should know what I was emailing about. If they don't, how did he know what vehicle I was looking at? If they know what car I'm emailing about, then they know where my information came from. See the problem? And all of this could have been glossed over if he had a better and more helpful and.or professional attitude to start with. In th photos, you'll see what caused me to want more information, and of course demanded I find a 3rd party inspection. The pricing information is a bit off, and it also looked to really be based on financing which as I said back at the beginning I didn't plan to do. Something is off about this automotive group. And even though it will end up with me driving farther to get the vehicle I'm looking for, I'd rather the extra hour or so drive to the east coast than to drive up to Michigan and deal with what seems to be a dubiously legitimate business at best.

RUN DO NOT BUY FROM THEM. When we went for a test drive the check engine light was on. They said oh…read moreit just needs a battery and took it to his dad's shop and put another battery in it just to clear the check engine light. Then it went back to the shop a couple days after having it, cause GUESS WHAT. Yep the check engine light was on again we took it to the Ford dealership and now after only owing it for 3 months it needs a new engine. JUSTIN, RUSS AND THE INDIAN GUY FORGOT HIS NAME, ARE ALL SCAMMERS. THIS PLACE IS HORRIBLE. AND THEY BEG YOU TO TAKE DOWN YOUR BAD REVIEW. I WOULDNT EVEN REFER THEM TO MY WORST ENEMY.

Bob and Ami were super friendly , authentic and easy too work with and got us the truck we've…read morewanted , highly recommend this dealership too anyone !

Bob and Ami - old school, honest, super friendly people to deal with. Their inventory is honestly…read moredescribed and priced fairly. Very responsive to questions, requests or concerns if you're making a purchase from an on-line source. I flew about 800 miles to make a purchase and they made sure that all my concerns were taken care of before I made the commitment. I've had lots of experiences making used vehicle purchases across the US in 20+ years, but this was the best experience by far. Give them a shot!

Picked up our car we had shipped from down south to our home Porsche Dealer Porsche Detroit North…read more Rick gave me a tour of the amazing new location, very impressive operation. Rick had our car detailed and serviced before we arrived home. We have been dealing with Rick and his network of brands for 25 years now. To say we are satisfied is an understatement. We are customers for life! Rick has always exceeded our expectations and is one of the nicest people in the business.

Worst porsche dealership Ive ever encountered. Horrible communication. Dont answer the phone or…read morereturn voice messages or emails.

Sold me a lemon cat from a pop up lot that she had rented to get rid of his bad cars I was unaware…read moreand young so I purchased a vehicle. The vehicle died after three days from too much stop leak in the radiator he refused it back he offered for me to come a get another car I went asked him why he sold me the car that he did and he said that he didn't want to sell the car to me. He was waiting for some young guy to come around that was gonna want to use it as a project car. None of this information was brought to my attention beforehand. His name is Chuck Saab. 2 years later my friend accidentally bought a car from his shop, not knowing that this was the one I was talking about to never go and he sold he a bad cars.

We were looking for a new small SUV. We ended up getting the small SUV, selling them a car we…read moredidn't intend on selling and also getting a Truck! The pricing was too good to pass up. The sales team, Brodie and Chuck were absolutely amazing. The ease of the process was unremarkable. Everyone dreads the process of buying a car. They made it so easy, convenient and seamless! We have referred a few others to them, and we will be returning in the future if/when we are in the market again. Thank you D&B! Kristyn L

750 bucks for a new tire and extracting a stud is ridiculous don't recommend this place at all and…read moreweight and balance

Very fast and friendly. I came in for a free alignment check. Their laser system shows exactly what…read moreis good and bad, and they were very nice about showing me the test results before and after the repair. They offered to drive me to work for free but I sat and waited because the whole service only took about an hour. The waiting room was nice and I saw a lot of regulars coming and going while I waited.