terrible customer service, very slow at moving patients forward and doesnt seem to respect your…read morewants and needs as a patient only cares about you following weird rules that have no real benefit and scold and treat you like kids very immature and weird. wouldnt have given them my companies business if i knew this.

If you have a family member with a language barrier or just from an older generation, make sure you…read moreschedule an appointment for them on their website and come with them. The front desk staff is not patient or friendly at all to those with tech illiteracy. First of all, the stress of COVID precautions means only 7 patients are allowed at a time in the waiting room. Which is not a bad thing, but it creates a waiting system especially for those without an appointment. Personally, I did not have any problem checking in or waiting to be seen. It was smooth sailing for me. But it really bothers me when our elders and those with a language barrier are treated as second class citizens when the people working there obviously also speak Spanish too, proven because I heard them speak it. Parking was easy and so was finding the place.

The wait here is absolutely ridiculous. There are so many people waiting that there isn't even…read moreanywhere to sit. They definitely need to hire more techs or have better staffing during busy hours. When we arrived, there was only one person drawing blood while also taking care of the front. Another tech eventually came back from break, but instead of helping with the long line of patients, they were in the back chatting while everyone continued to wait. It's extremely frustrating to sit here for hours, especially when you can see how understaffed and unorganized the location is. I completely understand that places get busy, but when patients are waiting this long and there aren't even enough seats, something needs to change.

I didn't make an appointment so I thought I was going to wait for hours however, I'd only took an…read morehour! I went in for a blood test and have to say it was very fast! The lady who helped me sent me to a website to pre-order the blood test, which cost me a lot less than just going straight to quest! She was very fast, and the blood test was not painful at all!

One hour wait even if you have an appt and just have to pick up a container for Specimen .read more

I hate leaving bad reviews because I usually make a point to leave positive ones. Unfortunately,…read morethis has happened to me more than three times. Every time I come during the posted walk-in hours, I'm told they are no longer accepting walk-ins because they've reached capacity. I completely understand having a daily limit, but I work full-time and attend school full-time, so taking time off to come during the posted hours only to be turned away is extremely frustrating. This has also happened to other students at my school. If walk-ins can stop being accepted before the posted hours end, there should be a clearer policy or updated hours so people aren't wasting their time. I really hope this can be addressed.

I had an appt at 745am and checked in on my phone 2 min later. The waiting room seats only 10 ppl…read moreso half waiting area, people are standing or waiting in the hallway. After 20 min of waiting, I get called to the front desk and they tell me they don't have my lab requests from my doctor. They tell me I can keep my appt as long as my doctor's office, who already sent it back in March (2months ago), will resend it again. Also proceeds to tell me that if I came in 15-30 min prior to my appointment time, I would be seen on time. What logic is that? No where in the email or text confirmation does it state I need to come in earlier than my set appointment time. I call my doc office to resend it, they receive it at labcorp 15min later. They continue to have me wait and after a full hour since my appt, I still have not been called inside. They claim they keep all requests for a year but don't have my record from 2 months ago? When I do get called it, the tech asks if I have already given a urine sample, when I tell her I haven't, nothing happens. She finishes getting my blood samples and then says I can leave. I had to remind her about the urine sample, which is ridiculous! There should be a checking system to ensure they have everything from their patient before moving on. This office needs a better way to handle, organize and manage the patients info and wait time because this is unacceptable! I would be better off going to the one in Long Beach or Quest next time.

The doctor is a great doctor , I was going there with out insurance and pay out of my pocket when I…read moredidn't have an immigration status and now I have employer insurance but sometimes I prefer go there and pay because his method is very efficient comparing to USA method is all about Tylenol for everything.

Wait times are long like other reviews say but Dr Serna is a great doctor that really helps…read more Recently came in with bad cough and chest pains. Was able to see him same day and got medication that really helped out. I would be ready to wait but expect to be helped with issues. He doesn't sugar coat and tells it as is

Since I see my doctor's at Garfield Health Center, I get my blood drawn from Sun Clinical Labs…read more This location is on the 2nd floor of the Garfield Health Center building. It can be busy, so you need to get a number and wait your turn. I went this week (11/12/2025) and it was fairly quiet, but as I was leaving many people were lining up. The people come in waves according to the workers. The phlebotomist who was there when I went was very good. I barely felt the needle poke me. Parking can be a challenge. The parking lot is small, so you may have to park on the street, but make sure you read the parking signs. Xie Xie!

The receptionist is kind and has great patience. Phone calls came in almost every minute just…read moreasking the same question (appointments). The receptionist replied patiently that all Sun Labs are WALK IN and provided suggestion the best time to come in. Also, the nurse who did the blood test finished her job professionally. No one likes doing blood tests, but if I have to, definitely I will go to this one.

Professional and I highly recommend you make an appointment when you come here....you get through…read morefaster! The waiting room is clean and well laid out for a decent amount of people to sit and wait...there is an LCD to show how many people have appointments and how many are checked as well.... The Phlebotomist was kind and patient.... First time at this location...probably would come back again!

That wait time is wild. Make an appointment. Quality 4/5…read moreThey get the job done Type of care is to draw blood. Just a room full of patients wanting to draw blood. Tv screen tells you who is checked in etc. They ok

Great experience, my 7 year old had blood drawn they were super nice & attentive made her feel…read morecomfortable, they kept telling her she was doing great & gave lollipops after. About 30min wait around 10am seats were almost full but they did have seating outside as well

DO NOT GO HERE!!!…read more They have new phlebotomist right out of the online classes without any experience! You are the experience!! 5 Difficult Blood Draw Solutions | Montes HealthCare College You must take the tourniquet off after the needle is in the vein and blood flow is established, ideally right as the first tube starts to fill or within one minute, and definitely before you pull the needle out to prevent sample contamination (hemoconcentration) and patient discomfort/bruising, releasing it before final needle removal. Leaving it on too long (over 2 mins) can damage tissues, nerves, and alter test values, causing issues like bruising, pain, nerve damage, or tissue death (ischemia/necrosis) in extreme, prolonged cases. I felt BAD for the older lady that was getting poke over 5times I will report this clinic they need to be healed accountable especially after I told the Asian guy drawing blood why he kept the turn the tourniquet on if the blood flow was already existing!! And had the nerve to tell me I need to drink more water!!!

[Conclusion]: Very efficient service with no wait - can't ask for more…read more ARCpoint Labs offers various testing services including the following: * COVID Travel PCR, Antigen, and Concierge On-Site Testing * Drug & Alcohol Screening * Urine, Hair, Nail, and Saliva Testing * Background Screening * On-Site and Post-Accident Testing * DNA, Paternity, and Compliance Testing * Consortium Services * Judicial Programs * Wellness, Clinical Testing, and Eye Care [Parking]: Easy parking within the plaza. [Process]: Ideally visitors should call to set up an appointment. I was surprised that the staff called me back because their phone system registered a missed call and I was able to schedule a next day appointment for a blood draw. The company is contracted with various health and wellness testing providers and has an on-site certified phlebotomist. I was able to walk in and out of the facility within 15 minutes. They also offer out-of-pocket health tests through their website. [Conclusion]: Very efficient service with no wait - seamless experience.

I called to make an appointment and had trouble scheduling because their system was down. I come…read moreseveral days later for the blood draw and it was still broken which caused a lag in my start time. The person who drew my blood was a student which is fine but gave me a bruise which is unfortunate. Overall was an ok experience but needs improvement.

I think they're overbooking I had an appointment normally takes 10 minutes took almost an hour to…read moreget my blood test

This place was awful My appointment was at 1230 , didn't…read moreget blood drawn until 1pm. The lady left me bruised and with a huge ball on my arm from the blood drawn. Enviroment was very over stimulating- TV was blasting , waiting room was packed . The level of care was just not great: won't be coming back to this facility