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    Consolidated Laboratories

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    1 year ago

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    Labcorp - Blood draw station

    Labcorp

    3.4(97 reviews)
    2.5 mi

    I am very pleased with the services offered at the San Dimas office. However it is very hard to get…read morean appointment. They must be doing something right. Me personally, I don't really have a complaint except it is hard to get an appointment.

    I don't use Labcorp but I have to take my elderly mother to Labcorp to get her blood drawn etc. I…read morehave never liked Labcorp, and I go to Quest for my own bloodwork, but my mother's doctor always sends my mother to Labcorp. The people who work there are never very friendly, and they talk to people like they're stupid. When I have been in the waiting room waiting for mother, I hear the way they speak to people, and it's unprofessional. Today, I had to drop off a sample for my mother, and the woman at the front desk seemed very put off that she didn't come herself, I was given an attitude about it. When I was dropping off the sample in the back, one of the phlebotomists screeched at me: YOU HAVE TO CHECK THAT IN!! YOU CANNOT JUST LEAVE IT!! I was not sure if she was talking to me, so I turned around and she screeched at me again. I sort of laughed and said: yes, I know. That is why I am waiting here for the tech to take the specimen from me. As I walked out, I said: I think you all need to stop drinking coffee because you're wound up way too tight. I just hope I can get my mother's doctor to send her to Quest next time because they are friendly there. Never had an issue.

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    Labcorp
    Labcorp - QUEST

    QUEST

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    Labcorp - Second waiting room for overflow of customers

    Labcorp

    2.4(81 reviews)
    2.1 mi

    This place is depressing. Nobody smiles or has any manners or compassion for people with serious…read moreissues. Hurry up and wait attitude. How hard is it to smile? Sad that society has grown cold. Wouldn't recommend.

    If you've ever wondered what it would be like to visit a medical facility run by people who treat…read morepunctuality like a myth and elderly patients like an inconvenience, look no further than this LabCorp! My 93-year-old mother arrived 10 minutes early this morning for her 8:15 AM appointment. Early. With timestamped proof. But the front desk staff confidently, and incorrectly, declared she was "extremely late." Bold move, considering their computers apparently exist purely for decoration. When we tried to show them the evidence, they gave the universal "I don't get paid enough for this" eye roll and refused to even look. Facts? Evidence? Reality? Absolutely not. Not on their watch. Then, because nothing says "we messed up" like doubling down on arrogance, they made her wait 1 hour and 15 minutes as punishment for their mistake. A 93-year-old. Sitting. Waiting. Because staff couldn't be bothered to admit they were wrong. If you enjoy chaos, incorrect accusations, and customer service so bad it could be used in training videos labeled "Never Do This," this is your place. If not, consider literally any other LabCorp, or honestly, a dartboard and a home blood draw kit might be more accurate.

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    Labcorp - Hurry up and wait..

    Hurry up and wait..

    Labcorp - Hurry up and wait attitude.

    Hurry up and wait attitude.

    Labcorp - Hallway to bathroom

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    Hallway to bathroom

    Labcorp - Longggggg line...

    Labcorp

    2.6(63 reviews)
    2.1 mi

    Booked appointment two weeks ahead using site. Appointment on a Tuesday at 1:45 p.m. They close at…read more2:00 p.m. Walked in at 1:40 p.m. checked in using the Kiosk. Literally, like one minute after checking in and sitting down I was called up by the assistant at 1:45 p.m. exactly. Gave them my order. They immediately instructed me to come into the back and get my labs done; urine and blood for annual physical. Nurse did a good job didn't hurt or have any after soreness. I was done and out by 1:53 p.m. No complaints on my visit. Easy, free parking also. Plan ahead make appointment if no hurry. Fill out the insurance info they request from you ahead of time. Bring your orders. Use the Kiosk and they text you when they're ready to see you so you can walk around or sit in your car if extremely busy.

    This place was bad…read more I am assuming they are short staffed? But this review is solely on my own experience. They have no windows for appointments, fully booked for the whole week. They should've started turning walk-ins away, because it just made everyone and myself more angry. I had come in for a lab order given to me THAT Monday morning for a pre-op labs for a surgery I was going to have on Thursday. The week was fully booked out. So, I arrive as a walk in. People are complaining the whole time, and I just ignore it because I'm a patient person. An hour and a half later, some old guy comes out and tells "THREE HOURS I WAITED. THREE HOURS!" I immediately think what?! So I go in and ask them how many people are before me. Of course they have attitude, then tell me I have 17 PEOPLE ahead of me and that doesn't include appointments. Once appointments show up then wait list gets pushed down. Mind you this point it is 12:30pm AND they close at 2:00pm. Mathematically, it doesn't make sense if there are 17 people before me (not including appointments) and lord knows how many people behind me to say you are going to get to all of us by 2:00pm? There was no customer service or care quality here. They should have started referring people to go to other locations or start turning people away, instead of having us waste our entire day waiting. Not only that, there were no more seats. Inside was packed and the picture attached is outside with not enough chairs for older folks and people with pre-existing health conditions. I could not stay because I had an interview and was leaving for a work trip that same day. I did my labs in my destination city for work and NO WAIT. Hospitable and everything I had hoped my own lab corp in my city would be. Not coming back, sorry.

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    Labcorp
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    Consolidated Laboratories - laboratorytesting - Updated May 2026

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