The staff is friendly, the patients look happy. It doesn't look like much because the building is…read moreold but they are doing great things at Green Acres. Lives are being changed, families are being helped.

Green Acres is like a home away from home. We have a real family here. Both the staff and the…read moreresidents are wonderful! This is a great facility to work.

This an amazingly clean place. The staffs are really nice and accommodating, especially the…read moreadministrator who went above and beyond to take care of my mom. Thank you. .

My mom had an accident a couple of months ago and broke her knee. When she got discharged from the…read morehospital we wanted to find a capable and caring facility to take care of her. We're so lucky that we chose Eastland Sub-Acute & Rehabilitation out of a long list of facilities to go to. The facility was very clean and they did not only take care of my mom's needs for her healing, they went way above and beyond our expectations. All the nurses were very nice, polite, and very accommodating, not only to my mom, but to my whole family as well. My mom could not express enough of her gratitude towards the staff members and its administrator, he's doing an excellent job running that facility. My mom almost didn't want to leave that place. LOL Thanks Eastland.

My aunt had to stay here after having cellulitis on her shins that wouldn't respond to IV…read moreantibiotics back in July 2017. She's a 30+ year diabetic and her diabetes was completely out of control. With this center's stay of 4 weeks, she lost almost 40 pounds through daily physical therapy, diet, and the cellulitis ultimately resolved itself. I approached this center's staff with a lot of generosity and thankfulness, especially since my aunt was going to be in their care 24/7 for quiet some time. I feel their job can be thankless so I wanted to make sure they knew we were very thankful. My aunt is heading back there for rehab after having back surgery, and although the nurse I mostly dealt with, Helen, is no longer there, I look forward to meeting the new nurses and staff, and can only expect that they will do a great job again. I wish the location was a little more updated since a few things need work, but it's all superficial. The quality of care is what matters the most.

The CNA and nurses are absolutely miserable with their jobs and it shows in the care of their…read morepatients. I was here for a month . The nurses and a CNA outside my door at 3 am fighting and calling each other bitches and waking up the whole hallway . CNAs walking in my room after 2 am talking about the nurses and how they will get the place shut down for all the complaints. But they were no better They would never come in at night to help. I did it all on my own. My roommate had a colostomy bag and the CNAs would rock paper scissors on who to do it and then it literally would not get done. She got sick and had to go back to the hospital. My other roommate has such bad bed sores that her family would come in and say something. Happy she had family to advocate for her. I actually requested to sign out again Drs orders. But I do have to say the only ones who do deserve some recognition are the wonderful Rehab Team.

Superb Care and Quality, the Nurses and staff are friendly and caring. The therapies provided…read moresupport rehabilitation and help with moral support. Staff is on top of patients and their Families needs. Would recommend this rehab facility to anyone looking for a quality of care. The nurses and staff go above and beyond to facilitate the process of healing as a whole.

This complaint is in regard to the way certain staff treats employees. I've been there on numerous…read moreoccasions and there is one person in particular, I believe her name is Zuly. She and other colleagues stand around and gossip amongst one another, other times she is talking with an attitude or rude tone when redirecting Housekeeping. I see the look on their face after the confrontation is over. Sometimes she'll make them clean the rooms and other areas over and over even though it's been done to the point it's considered hazing. It's sad to witness and it's creating a hostile working environment, unprofessional conduct and disruptive behavior. This is a place of healing and hope. The last thing we need is for our loved ones to be around this type of conflict. The Administrator needs to step in and actually make the change. If not I will report the recordings I have and send them over to the board of Nursing.

The Montclair Manor Care Center is wonderful. The Physical Therapist, Brent, is so caring, gentle…read moreand kind. His compassion helped me to get stronger. Thanks to Brent, I can walk again, and I get to go home to my family on Sunday.

Great facility. Clean and well staffed by very friendly and competent people. Beautiful garden. I…read morerecommend this place.

Never in my life would I think to give any nursing facility over a 3 star rating. I'm sure you know…read morewhat I'm talking about... most places are old, neglectful, dirty, and chaotic/depressing. I am delightfully and surprisingly impressed with Ramona Nursing & Rehab. It is such a relief to know my father is with trusted and caring professionals. Almost everyone, even people in different stations, know my father by name. They staff will smile, greet you, and tend to your request quickly. They have a great team of healers including PT, OT, Speech therapy. And the administration is friendly as well. They are proactive and patient. The facility is clean and organized. Though the building is old and dated, you can see the effort they put in to keep it as comfortable as possible. Parking lot is always full weekdays. Weekends are much better, less staff at the facility, so more time for visitations.

They refuse to allow patients to use the bathroom because of their safety, and instead insist on…read moreusing diapers. they claim the patient might fall! Patients are there to recover and regain their mobility, right? But they would rather keep them confined to their beds or wheelchairs. Any questions are met with the same frustrating response of "I don't know." Our loved one left the facility after 6 weeks and still unable to walk independently. Yet, after only 2 weeks at home with minimal physical therapy, ( 3 times a week) he is now walking without any assistance. Stay away from this facility!

Called ahead to inform that we wanted to visit an ex-inlaw in this facility. From first contact to…read moreactual visit... they rolled out red carpet. Front desk very kind and helpfull. As large as this place is, it seemed everyone new our friend well. Very clean place. Left a bit sad but knowing that our friend was being well cared for. Whilst there I conversed with a couple other persons living there. All expressed positive vibes.

This is a horrible place! I live in Las Vegas and my dad is here because he has dementia and…read moreAlzheimer's he needs 24 hour care. No one at station 4 ever answers!!! I have tried to contact other station's and half these people can barely speak English. I made an appointment to go see him and they "Didn't have me on the schedule " one nurse who did speak English did let me see him. Can someone please check on this place!!! My dad was also robbed of his belongings!

DO NOT TRUST THIS FACILITY WITH YOUR LOVED ONE. If your…read moreloved one needs professional medical care after a hospital stay, please think very carefully before choosing this facility. While the building looks nice and the rooms are private, that is where the positives end. In our experience, the medical oversight was deeply concerning. The physician refused to adjust treatment plans despite clear and ongoing signs of decline. Even as our loved one showed both objective and obvious symptoms worsening over time, no meaningful changes were made. There appeared to be a lack of proper assessments, and when serious issues were identified -- primarily because family members insisted on testing -- there was little urgency or corrective action. Staff did not consistently follow orders and did not seem to recognize signs of medical decline. Concerns raised by family were often minimized. For three days we requested that our loved one be transferred to the ER due to significant changes in mental status and severe migraine symptoms. The physician refused. When EMS was finally called, emergency personnel immediately recognized the seriousness of her condition. We had to sign a waiver to transfer her to a hospital 20 minutes away because she was considered unstable -- yet staff at the facility continued to say she was "fine." Within days of transfer, her condition deteriorated to the point where she could not speak or swallow and became nearly unresponsive. We were preparing funeral arrangements. She later described experiencing severe hallucinations and believing she was in hell. It was profoundly traumatic for her and our entire family. We also discovered she was not receiving the correct dosage of a critical medication that had been ordered by her previous facility. This likely contributed significantly to her decline. Had we left her there even one more day, we firmly believe she would not have survived. Our loved one had none of these issues prior to admission to this facility, and since receiving proper hospital care and being restored to her previous treatment plan, these issues have resolved. We will be filing formal complaints with the appropriate medical and licensing boards. In our opinion, this facility is not equipped to safely manage medically complex post-acute patients. If your loved one only needs stable rehabilitation, it may be adequate. But if they require close medical monitoring, I strongly urge you to consider other options. Our family went through an avoidable nightmare. Please advocate aggressively for your loved ones.

Stop allowing students and employees to park in your parking lot in all of the front spots,…read moreincluding handicap spots & not using a handicap placard (after coming here for a while, you start to learn who's car is who's). When we come to visit my family member, I'm often unable to find any parking, including any handicap spots (I have a placard, and the cars in these spots never have one displayed). I see employees and students lingering in their cars in the parking lots. They should be in the overflow lot across the street. Today I was unable to visit my family member, because the parking lot was completely full of students and employees. To add: the receptionist is often not present, and technically anyone can make their way into this place & go anywhere they want, making it seem unsafe for our elderly family members who reside here. Do better