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    Wonderkind Pediatric Therapy

    Wonderkind Pediatric Therapy

    4.9
    (56 reviews)
    1.1 mi

    So far no bad experiences with the therapist. My issue is with their schedule and communication…read moresystem. Here are some issues I've occurred. 1. I've been on a waitlist for an afternoon appointment since June. No follow up. I've given up and just kept my regular schedule. 2. They have an automated text reminder. 3 times I received it and emailed them to confirm because the therapist told me she'd be out that day. Once I showed up and was told their new therapist doesn't start until a week later. Despite me getting the reminder from them. 3. I called for a day of the week change and was told they need to confirm the therapist availability and that they'll call me back once it's confirmed. I never got that call. 4. I had some problems with FSA where their receipts aren't accepted and they told me they would change my receipt from ST to say speech therapy. That never happened. Anything schedule related I just settled and work around the day he has. As far as FSA I go in have have them print me a detailed itemized receipt. Overall if you need something done and they can do it then and there, it'll be done quick. Phones and emails gets answered quickly. And you get a fast response. The problem is with their follow up and follow through. Interesting for a place that teaches speech has poor communication themselves.

    Wonderkind made seeing my son as seamless as possible. They are professional, kind and eager to…read morehelp your child succeed. I can't thank Ms. Joanna and the team enough.

    Photos
    Entrance , restroom, and shoe cubbies.
    Entrance , restroom, and shoe cubbies.
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    Quotes
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    Concentra Occupational health

    Concentra Occupational health

    1.5
    (39 reviews)
    3.7 mi

    I had a very disappointing experience at the Concentra location in Irwindale on Arrow…read more I came in to complete multiple pre-employment requirements under a tight deadline. At check-in, I handed the front desk employee a 7-page order packet. He even commented on how thick it was and said he would keep it "to the side just in case we need it." I was told to wait and was eventually called back for my drug screen only. The medical assistant who helped me was kind and professional. However, when I returned to the front desk to complete the rest of my required labs (blood work, vaccinations, and TB test), the same employee stated that I "only had the drug screen form" and claimed only the first page had a barcode. That was incorrect -- each page had a barcode, and all seven pages were provided at check-in. By that point, the paperwork was no longer on his desk. After additional waiting, the manager came out and explained that blood draws are not done on weekends and that I would now need a new barcode for the remaining services -- even though the original packet included everything. Because the full order was not properly reviewed at check-in, only the drug screen was processed. I am now left trying to resolve this issue and meet my employment deadline due to an error that was not mine. The manager was apologetic and professional, which I appreciated. However, the front desk employee was dismissive throughout the interaction and never returned to acknowledge the issue or apologize. Front desk staff set the tone for a medical facility. I hope this location reviews its intake procedures to prevent this from happening to others.

    AWFUL! Came for a pre employment physical and waited 4 hrs to be called back and then another 30/45…read moremins to see a doctor. DO NOT come here. Waste of a day. Front desk was not friendly and saw doctor for less than 2 mins.. The motto on the walls is "better care".. what a joke

    Building Blocks Therapy 4 Kids

    Building Blocks Therapy 4 Kids

    3.9
    (19 reviews)
    4.0 mi
    Established in 2014
    Free estimates

    Nothing but great things to say about Miss Joanne! My son worked with her for about 2 years I…read morebelieve. She was extremely patient, caring, and understanding. She really helped him overcome fear and anxiety around trying new food. She also addressed many other areas to help him build confidence and strength. We had been to another OT agency previously and had not seen any success for multiple reasons, including lack of consistency in OT providers. At Building Blocks, we had a consistent provider. From my observations it seemed that most clients did as well. I did not see different providers coming and going like I have seen elsewhere. I highly recommend this facility and especially Miss Joanne!

    Our experience with Building Blocks Therapy 4 Kids ended up being incredibly stressful. When our…read morechild's primary therapy schedule changed, we gave this clinic plenty of notice that we could no longer make our usual slot. Instead of being understanding or offering alternative days, the clinic was completely rigid. The therapist suggested overlapping a virtual OT session with our child's other therapy. We were open to exploring this, but we explicitly told them we needed a brief phone call with the other provider first to figure out logistics and make sure it wouldn't cause double-billing issues with our insurance. Shockingly, the clinic refused to do a simple 5-minute coordination call unless it was during a paid, billable therapy hour. Because they refused to coordinate, we never agreed to the virtual session. The therapist went ahead and scheduled it anyway without our consent, and when we didn't attend, they penalized us with a late cancellation fee. When we tried to clear this up with the owner, her response was incredibly defensive and hostile. She actually and repeatedly blamed us for prioritizing our child's other medical needs, complained about which therapy was scheduled first, and even threatened to cut off services entirely. There was zero accountability or apology for their communication failures. Parenting a child with special needs is hard enough without having to deal with a provider who lacks basic empathy, refuses to collaborate, and tries to force unauthorized fees.

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    Building Blocks Therapy 4 Kids

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    Glendora Grand - occupationaltherapy - Updated July 2026

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