The company has great tests and the staff are extremely helpful! Price of the tests are very low…read morecompared to Walmart and cvs.

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Just past by for blood test , clean place n super fast , the girl help me is very good I am forgot…read moreto get her name , she very nice n gentle , no hurt you no pain , easy to parking , thank you

NIce facility! Fast and quality service for annual blood tests! No appointment needed. The…read morestaff is nice, skillful, professional and helpful. It's located right on the intersection of Cameron and Sunset. It's farther than the other lab from home but it's worth it as we didn't need to wait on line.

Service is generally very quick and efficient. I normally walk in without an appointment and am in…read moreand out within 10-15 minutes. Parking is easy since it's located in a huge strip mall. The lab techs are always very professional and friendly. I've been here dozens of times it's always an easy check-in process. Getting bloodwork drawn is swift as they make it as quick and painless as possible. *Note: They will moving to a brand new location 5/18

There aren't a lot of Labcorps near me, so I usually go to one that has an availability that meets…read moremy needs. The one near my work doesn't have availability until several weeks out, but this one had a ton of availability. It's a little run down and not in the nicest plaza but I think because it's kind of hidden upstairs, it's fairly quiet here which is excellent. They had the same check in process as other Labcorps that require you to use their computer check in system. Overall, everything was the same but it's just so quiet here that I'm giving it 5 starts.

This place is depressing. Nobody smiles or has any manners or compassion for people with serious…read moreissues. Hurry up and wait attitude. How hard is it to smile? Sad that society has grown cold. Wouldn't recommend.

The one word I have to describe this office is chaos. Too many people. Too small of an office…read morespace. Not enough chairs. Patrons watching videos with loud volume on their phones and others enjoying speakerphone or FaceTime calls in the waiting area. Is there a secondary waiting area? Yes. Did any of the staff let anyone know about that waiting area? No. Are there any large signs in the waiting area letting people know about that secondary waiting area? No. Was staff walking over to the secondary waiting area to see if anyone was there when they didn't respond to their name being called by the front office or the phlebotomist? No. So is there practical use to that secondary waiting area? No. Not at all. Automated check in which is nice if you are young and can manage technology, unfortunately most of the patrons are elderly and/or have some level of disability. Even though individuals can select their language when they check in this apparently is also confusing. The front office staff yell back and forth which is terrible in a small office space. When I have come to accompany my parents, I always end up helping others check in also. They first try to ask the staff for help but unfortunately are ignored then look around and ask me (or anyone) for help. Even then, staff simply just ignores their patrons. Really this is a horrible environment for a medical office. And the security officer Michael is completely unhelpful and unuseful. The best way to come for blood work is to have an appt. If you have an appt they try to keep on time. If you walk in, vaya con dios mi amigo. Even at 8:30am the walk in wait is projected to be 2 - 3 hours long. Now can you understand why the waiting area is jam packed with no place to sit or stand? The one time I actually came for myself was a mess. This ended up with both my arms used as pin cushions and the end result was using both hands (because they couldn't get the poke on either arm or one hand). This was after I informed them they would need to used a butterfly. I guess they don't believe me despite the fact that at my age I know my veins and I know what works for me. After all the failed pokes and having to sit there with warm compresses on both arms and hands and having to pull in a second phlebotomist they finally used a butterfly and got it. Too bad they didn't listen to me when I first got there but maybe they get some joy from poking and digging uselessly into people's arms and hands. Needless to say I hate this place. This location is the worst. I would have given them negative 5 stars if that was allowed. There are other labor locations and I would recommend trying them unless you have no choice. Or better yet, if your insurance allows, go to Quest.

I had to come in for a blood draw today and had the absolute pleasure of being taken care of by…read moreMorgan. After the draw, I started feeling like I was going to pass out, and when I did, Morgan quickly called in the rest of the staff for help. Everyone who came in was incredibly polite, and I never felt judged for a second. Morgan was helpful, informative, and kind throughout the entire situation, making me feel safe and genuinely cared for in a way I have never experienced with a medical caretaker before. I felt like I was in amazing hands. I highly recommend this LabCorp location, and Morgan specifically!

I would give this facility zero stars of I could. I went there this afternoon for some blood work…read moreand 2 stool samples. Damn, this lady must hate her job. I waited and waited, and she greeted me with, "What do you want?". No one else was there, so I asked if I could have the blood work. She was snippy with me. " We only take appointments " and walked away. I said, "Please don't walk away from me." I need to get the packets for the 2 stool tests. She said nothing, and then I proceeded to wait 10 minutes. Another elder man came in, and she was just as rude with him. Finally, she gave me the packet. Why does Lab Corp have such a miserable bitch working for them?

Booked appointment two weeks ahead using site. Appointment on a Tuesday at 1:45 p.m. They close at…read more2:00 p.m. Walked in at 1:40 p.m. checked in using the Kiosk. Literally, like one minute after checking in and sitting down I was called up by the assistant at 1:45 p.m. exactly. Gave them my order. They immediately instructed me to come into the back and get my labs done; urine and blood for annual physical. Nurse did a good job didn't hurt or have any after soreness. I was done and out by 1:53 p.m. No complaints on my visit. Easy, free parking also. Plan ahead make appointment if no hurry. Fill out the insurance info they request from you ahead of time. Bring your orders. Use the Kiosk and they text you when they're ready to see you so you can walk around or sit in your car if extremely busy.

This place was bad…read more I am assuming they are short staffed? But this review is solely on my own experience. They have no windows for appointments, fully booked for the whole week. They should've started turning walk-ins away, because it just made everyone and myself more angry. I had come in for a lab order given to me THAT Monday morning for a pre-op labs for a surgery I was going to have on Thursday. The week was fully booked out. So, I arrive as a walk in. People are complaining the whole time, and I just ignore it because I'm a patient person. An hour and a half later, some old guy comes out and tells "THREE HOURS I WAITED. THREE HOURS!" I immediately think what?! So I go in and ask them how many people are before me. Of course they have attitude, then tell me I have 17 PEOPLE ahead of me and that doesn't include appointments. Once appointments show up then wait list gets pushed down. Mind you this point it is 12:30pm AND they close at 2:00pm. Mathematically, it doesn't make sense if there are 17 people before me (not including appointments) and lord knows how many people behind me to say you are going to get to all of us by 2:00pm? There was no customer service or care quality here. They should have started referring people to go to other locations or start turning people away, instead of having us waste our entire day waiting. Not only that, there were no more seats. Inside was packed and the picture attached is outside with not enough chairs for older folks and people with pre-existing health conditions. I could not stay because I had an interview and was leaving for a work trip that same day. I did my labs in my destination city for work and NO WAIT. Hospitable and everything I had hoped my own lab corp in my city would be. Not coming back, sorry.

not sure what everyone's problem that works here but they're fucking rude. Slow. Unprofessional and…read morethe office is dusty and dirty. this is the closest location to my home so I have to come here otherwise I wouldn't bother. Fuckin get it together!!

Super quick if you have an appointment! Everything was clean just make sure you're on time and have…read moreyour bloodwork papers and ID.

I'm giving this Quest Diagnostics location on San Bernardino Rd in Covina five stars. I've been…read morehere more than ten times at this point, and honestly my experiences have consistently been smooth and efficient despite what some of the other reviews say. I think timing really matters here. I never come in for fasting labs and I almost always book afternoon appointments, which I suspect avoids the morning rush. Most of the time I'm able to get a next day appointment, and today I even got a same day slot, so it's hard for me to complain when the scheduling has been that convenient. The phlebotomist experience can be a bit hit or miss. Sometimes they're chatty and friendly, other times it feels very quiet and strictly by the book. That doesn't bother me though. I'm not there to make friends, and as a healthcare worker myself I get that they see a high volume of people and need to keep things moving. They're always clear and thorough with instructions, which I actually appreciate, especially since I'm not the biggest fan of blood draws on myself. Sometimes it hurts, sometimes it doesn't, but overall the process is quick and professional. The online check in system is a huge plus. It can feel a little tedious since they ask for a lot of information, and I'll probably just make an account to make it easier next time, but once you get the text and check in on your phone, you don't even need to use the kiosk. Even when my name didn't show up on the waiting screen, I was still the next person called. This location is super convenient to my home, the care feels standard and solid, and even when I've had to cancel appointments it's never been a big issue. For me, this place does exactly what it needs to do, and it does it well.

Got my blood drawn here the other day. I don't like that. No one helps you in the front. It's all…read morejust a screen to check in. So if you're an older person and you don't know how to use computers you're screwed.. I had checked in and then left because I have forgotten my insurance card so I think they called my name when I left, but I eventually got helped.

Holy cow they're efficient here…read more I had an appointment at 10:10am on a Thursday and it was my first time there. I checked in at the self serve kiosk at 10 and there was an option to get text messages if you don't want to wait inside which I opted for. I stepped outside to wait in my car and two mins later I got a text saying "Please enter our service center and have a seat, you will be called soon. No need to check in again when you get inside." Omg I thought it was just it acknowledging that I had checked in so I didn't go inside. I kept checking my phone for another text and by 10:30 I was like maybeeeee that was theee text? I stepped inside and sure enough, it was. I didn't realize it until the tech who drew my blood had said it was sent out at 10:02 and tbh I was so embarrassed that I thought it wasn't the right text that I played it off like it didn't go through. 0: I know I'm terrible but I just want to give this place the kudos it deserves! Tanisha was my tech and she was so friendly and efficient. I was in and out so quickly! My experience with quest in the past wasn't the greatest but I can tell she cares about the people she sees and I was very grateful to have had her encounter. Def recommend this location!

Staff is competent, efficient, and caring. Parking is super easy too since they're located in a big…read morelot. They take appointments and walk-ins. Both services are pretty quick. Highly recommend!