The doctor is awesome. The opticians and others on the floor can show a little bit more…read moreprofessionalism. not everyone, but the energy is heavy in there.

Do not recommend. My glasses were not done correctly. The strength was too strong for my…read moreeyesight. The scheduling is poor. It was my fault that I arrived 5 minutes after my appointment time, but if there is no one in the lobby, why can't I be seen? The customer service is ridiculous to tell me that you are booked for the rest of the day. How? If you have people sit and wait, you can accept others 5 minutes after or set up your schedule to give your clients a grace time. Simple!

BAD EXPERIENCE! The front desk staff simply does not care. They will make you wait without an…read moreexplanation. I had been going to this location for 10 years - same insurance. I preregistered, responded to their text confirming the appointment twice. Arrived 15 minuets before my appoint - self registered at the kiosk and waited. After an hour of waiting ... I asked the front desk why am I not being called and I was told they did not think I had a referral. Are you kidding me - the referral was called in at the time of the appointment - 2 months ago - only you knew if you no longer took my insurance. ................ I am done wasting my time with them. The staff does not care. BAD EXPERIENCE! No STARS No Stars.

The staff is beyond incompetent. They gave my father the wrong eye test after waiting an hour and a…read morehalf, the doctor was rude since we were upset about the wait time. They lied about why we waited so long. One girl said they forgot us and another claims it was the doctor we were seeing. When you call, nobody answers it goes to a machine, no one returns the phone call. They cancel appointments without notice. And it's all a joke to the employees. They are rude and have no work ethic. This place should be shut down Since they don't care about patients anyway. No insurance company should refer anyone there.

My experience was great, Check in was smooth. Pre tests went fine. I saw Laurey L Schillman, she…read morewas awesome. So, if I was just basing this on my experience alone, 5 stars. However, the end of the night---there's not enough help. There was a lady waiting to be checked out. Idk if she looked around, but she said was not getting frames and wanted to get checked out. She spoke up at the register. The one lady told her they were only two ppl and she needed to wait her turn. Maybe 5-7 mins go by, she spoke up a 2nd time, and said she was gonna leave. Then one of the ladies decided to ring her up. It took all of 2-3 minutes. As a customer, I didn't like seeing that. I didn't notice her until she spoke up, but I would guess she must have waited 15 mins altogether. I also ended up leaving and not getting frames (though I did try), it had more to do with price--and I felt I could get a better deal elsewhere. There was still one customer after me. They were closing in 15-20 mins.

I came in on Dec 18, 2025 to get a pair of glasses. Called in several times to check progress, was…read moretold the glasses were processing. Received a phone call on January 12, 2026 telling me the glasses were never processed due to a computer glitch. Called back on January 15, 2026 because Evette the General Manager was suppose to further update me on the process, needless to say she did not. Yvette was very rude and short. AS Of Jan 22,2026 still no glasses. In a few days I will be revisiting this location to get my money back and place a complaint with the BBB. I'm currently in the process of trying to reach out to MyEyedr's corporate location, in or near Vienna. I would advise anyone needing eye care of any type not to visit this particular place of business. The staff is rude and they dont care.

My husband and I had an appointment with Dr. Patel, at the Advanced Eye Care, back in December of…read more2019. This was the worst optometrist we have ever encountered. She diagnosed my husband with cataracts, and scared him by telling him, he needed surgery right away, if he did not have it, he would go blind. The year before my husband was told there were no signs of cataracts. We felt a little confused. We proceeded to get another opinion, and the DO, said the same thing. No sign of cataracts. What she was trying to do, was get a large kick back from the surgeon? I feel she was very unethical. Needless to say, we will never go back there.

Don't ever come here. Appt was at 11 was told to arrive 15 minutes early. 12 and still was not…read moreseen. A call to say we are running behind had a special circumstance don't come in at 11 or how about your reschedule your patients!! No stars for the record, it would not let me post without it

The Calumet City location is nice but the employees seem as though they don't want to be…read morebothered.They dont greet you when you come in..you have to come to the desk before they acknowledge you. They don't really fit your glasses ..you the customer are left to do it. I am still questioning if my eyeglass prescription is correct. I will try to be patient as I need my glasses. I will take them back to a different location if I continue to have issues.

Been here twice personally and have paid for stuff multiple times…read more They don't do their jobs. They blatantly lie. Will try and run game. They sit and talk about wanting to suck dicks. Literally I sat and listened in the waiting room while they talked about dick sucking, and having the other ratchet bitch pull up phone numbers of male clients they aren't suppose to be able to. No professionalism. Time stealers. Creepy af.

We usually go to the MERRILLVILLE location but they were all booked for the end of the year so we…read moredecided to try this location. I must say I was 12 mins late to our scheduled appt time and unfortunately they only have a 10 min grace period. They attempted to reschedule wHich wouldn't work in my schedule and after hauling a toddler to an appt, there's no way I wanted to try that again another day. BUT Danielle was awesome at being reasonable and squeezing us in which I appreciate!

Would give them zero but I'm being generous!!! Again!!! I…read moretry to support local small businesses in my area!! LET DOWN AGAIN!!! Just ghetto, unprofessional and unorganized So apparently you need to take a whole Contact Lens Class for first time contact lens wearers. When I first got contact years ago they just showed you how and that was it!!! Now a doctor had to teach you WTF!!! Point is they closed on Sun and Monday so the woman set me up for the class today. Something told me to call and confirm and guess what NO DOCTOR IN TODAY!! I adjusted my schedule just to be told we have to reschedule the class!!! READY SVS GOUNG BACK TO LENS CRAFTERS

Good experience! Great people! I would recommend SVS vision for anyone looking for a great…read moreexperience!

I love this place.very good eye doctor and friendly staff…read more They have been a staple in Dolton for way over 25 years.

Hands down, the best care and attention to keep our eyes as healthy as possible! The doctor and…read morestaff are always friendly, patient, and helpful. The doctor is extremely knowledgeable and shows that he truly cares. I drive a distance to get my care at the Dolton Optometric Center, and continue to remain grateful and satisfied...always.

Molenaar Eyecare Specialists was where I first got an eye exam and glasses, when I was a child,…read moreback in the 60's. When contact lenses became available, they were the ones who fitted me for my first pair. I was a patient for years. I moved out of the area for some time, and recently moved back. I had no doubt in my mind about where to go for my eye exam. Their service is still as professional, thorough, and friendly as it always has been, from the beginning. I was very pleased with my exam and new glasses, and highly recommend them.

The exam doctor and assistant technicians were very good. I found the exam to be very thorough. The…read moreperson in the eyeglass department was not willing to look at the paper prescription to give a quote on the eyeglasses, which I found inconsistent with the other excellent service provided.